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Improving Effectiveness on
Distributed Teams
Rick Neighbarger
Enterprise Quality Assurance Manager
Grange Insurance
Improving Effectiveness on
Distributed Teams

1

Distributed Team:
Definition

5

Building a distributed team

2

Benefits

6

Leading a distributed team

3

Challenges

7

Working on/with a
distributed team
What is a Distributed Team?
•
•
•
•

Group of coworkers
Working closely together
On a regular basis
To achieve shared business goals

Is my workgroup a
team?
What is a Distributed Team?
•
•

Either shared manager or matrixed team
Work from home
•

•

Regularly or on occasion

Work from office
•

Citywide/national/global distribution
Distributed Teams
What are the
benefits of
distributed teams?
Benefits of Distributed Teams
FOR COMPANY
•
•

•
•

Talent from larger pool
Reduced brick & mortar
expenses
Reduced environmental impact
Improved productivity*

*Ideally
(depends
on the
situation)

FOR EMPLOYEE
•
•
•

•

Flexibility for life & family
Improved work/life balance
Reduced environmental impact
Lower expenses*
Distributed Teams
What are the
challenges of
distributed teams?
Challenges of Distributed Teams

How do I build a
distributed team?

How do I lead or
manage a distributed
team?

How do I work on a
distributed team?
How Do I Build a Distributed Team?
It’s hard to
• Convince management & HR to allow remote teams
• Identify the right people for a distributed team
• Form team relationships remotely
• Onboard team members/deliver common training to
all
How Do I Lead a Distributed Team?
It’s hard to
• Set/manage objectives remotely
• Know if everyone is working
• Reward good effort remotely
How Do I Work on a Distributed
Team?
It’s hard to
• Communicate what we need to get the work done
•
•

•
•

It’s hard to conduct distributed meetings
It’s hard to collaborate on documentation

Minimize disruptions from home environment
Not gain weight working so close to the kitchen
Respect

Above and through all: respect for everyone!
Improving Effectiveness on
Distributed Teams
Thanks to the following colleagues who contributed from their wealth of experience working
with distributed teams!
Name

Role

Company

Gary Johnson

Enterprise Testing Consultant

Hewlett-Packard Enterprise Services,
Ottawa, Canada

Gary Westoby

Enterprise Testing Consultant

Hewlett-Packard Enterprise Services,
Sheffield, England

Gay Todd

Testing Manager

Hewlett-Packard Enterprise Services,
Michigan, USA

Anne Berg

IT Analysis Manager

Nationwide Insurance,
Des Moines, USA

These practitioners have over 75 years combined experience working
with and managing distributed teams.
QUESTIONS?
Contact Rick at:
NeighbargerR@GrangeInsurance.com

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Rick Neighbarger - Improving Effectiveness On Distributed Teams

  • 1. Improving Effectiveness on Distributed Teams Rick Neighbarger Enterprise Quality Assurance Manager Grange Insurance
  • 2. Improving Effectiveness on Distributed Teams 1 Distributed Team: Definition 5 Building a distributed team 2 Benefits 6 Leading a distributed team 3 Challenges 7 Working on/with a distributed team
  • 3. What is a Distributed Team? • • • • Group of coworkers Working closely together On a regular basis To achieve shared business goals Is my workgroup a team?
  • 4. What is a Distributed Team? • • Either shared manager or matrixed team Work from home • • Regularly or on occasion Work from office • Citywide/national/global distribution
  • 5. Distributed Teams What are the benefits of distributed teams?
  • 6. Benefits of Distributed Teams FOR COMPANY • • • • Talent from larger pool Reduced brick & mortar expenses Reduced environmental impact Improved productivity* *Ideally (depends on the situation) FOR EMPLOYEE • • • • Flexibility for life & family Improved work/life balance Reduced environmental impact Lower expenses*
  • 7. Distributed Teams What are the challenges of distributed teams?
  • 8. Challenges of Distributed Teams How do I build a distributed team? How do I lead or manage a distributed team? How do I work on a distributed team?
  • 9. How Do I Build a Distributed Team? It’s hard to • Convince management & HR to allow remote teams • Identify the right people for a distributed team • Form team relationships remotely • Onboard team members/deliver common training to all
  • 10. How Do I Lead a Distributed Team? It’s hard to • Set/manage objectives remotely • Know if everyone is working • Reward good effort remotely
  • 11. How Do I Work on a Distributed Team? It’s hard to • Communicate what we need to get the work done • • • • It’s hard to conduct distributed meetings It’s hard to collaborate on documentation Minimize disruptions from home environment Not gain weight working so close to the kitchen
  • 12. Respect Above and through all: respect for everyone!
  • 13. Improving Effectiveness on Distributed Teams Thanks to the following colleagues who contributed from their wealth of experience working with distributed teams! Name Role Company Gary Johnson Enterprise Testing Consultant Hewlett-Packard Enterprise Services, Ottawa, Canada Gary Westoby Enterprise Testing Consultant Hewlett-Packard Enterprise Services, Sheffield, England Gay Todd Testing Manager Hewlett-Packard Enterprise Services, Michigan, USA Anne Berg IT Analysis Manager Nationwide Insurance, Des Moines, USA These practitioners have over 75 years combined experience working with and managing distributed teams.