http://qatestlab.com/ A usual practice for a good software testing company is conducting usability testing involving end-users. One of the methods to improve software testing process is assisting users by giving them gradual hints or prompts along the way.

1. 5 Tips on How to Assist
User-Participants
during Usability Testing
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E-mail: contact (at) qa-testlab.com
Address: 154a, Borschagivska str., Kiev, Ukraine
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2. 5 Tips on How to Assist User-Participants during Usability Testing
A usual practice for a good software
testing
company
is
conducting usability testing involving
end-users. One of the methods to
improve software testing process is
assisting users by giving them gradual
hints or prompts along the way.
Office in Ukraine
Phone: +38(044)501-55-38
E-mail: contact (at) qa-testlab.com
Address: 154a, Borschagivska str., Kiev, Ukraine
http://qatestlab.com/

3. 5 Tips on How to Assist User-Participants during Usability Testing
Why Is This Technique Used?
In order to conduct usability testing of a software at an early stage of its
development. If the usual testing session presupposes the usage of certain
documentation or wizards, but none have yet been developed.
In order to see how many support materials the product will need and how
quickly users will master the offered software.
In order to conduct a small user interface testing: too see how self-evident
the interface is.
Office in Ukraine
Phone: +38(044)501-55-38
E-mail: contact (at) qa-testlab.com
Address: 154a, Borschagivska str., Kiev, Ukraine
http://qatestlab.com/

4. 5 Tips on How to Assist User-Participants during Usability Testing
The Benefits of the Offered Technique:
You can get direct feedback from the
user as for the quality of the offered
interface and the needed supporting
materials.
The testers are able to trace usability
problems.
Office in Ukraine
Phone: +38(044)501-55-38
E-mail: contact (at) qa-testlab.com
Address: 154a, Borschagivska str., Kiev, Ukraine
http://qatestlab.com/

5. 5 Tips on How to Assist User-Participants during Usability Testing
5 Tips on How to Assist User-Participants
during Usability Testing:
1
At first let the participant try to
perform the offered testing tasks
involving no assistance. When he/she
faces a certain problem, you should
give verbal explanations.
Office in Ukraine
Phone: +38(044)501-55-38
E-mail: contact (at) qa-testlab.com
Address: 154a, Borschagivska str., Kiev, Ukraine
http://qatestlab.com/
The participant should receive
ground explanations as to what
2 the testing session looks like,
what it involves and what you
plan to see as a result of it.

6. 5 Tips on How to Assist User-Participants during Usability Testing
3
The developers or other specialist
responsible for design and/or
documentation can be offered to
view the process of usability
testing in order to better
understand what users want.
Office in Ukraine
Phone: +38(044)501-55-38
E-mail: contact (at) qa-testlab.com
Address: 154a, Borschagivska str., Kiev, Ukraine
http://qatestlab.com/
4
Do not use this technique during
all the process of software
testing. You only need it to
check how much assistance
should a user get together with
the product. Use other methods
for other usability purposes.

7. 5 Tips on How to Assist User-Participants during Usability Testing
5
Keep track of all the user actions and
reactions, this is the real evidence on
how a user will behave with your
software in a normal life.
Office in Ukraine
Phone: +38(044)501-55-38
E-mail: contact (at) qa-testlab.com
Address: 154a, Borschagivska str., Kiev, Ukraine
http://qatestlab.com/

8. THANK YOU
Office in Ukraine
Phone: +38(044)501-55-38
E-mail: contact (at) qa-testlab.com
Address: 154a, Borschagivska str., Kiev, Ukraine
http://qatestlab.com/