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Intermediate Google Analytics Caitlin Kaluza Search Engine Marketing Manager  Schipul @qcait | Slideshare.net/qcait
Quick Recap http://slideshare.net/qcait/intro-to-google-analytics
Dashboard Definitions Bounce Rate = only visited one page (then “bounced”)<50% is a good bounce rate
Visitors Tab Average Schipul Client Mobile 5-7%
Traffic Sources Tab Healthy Search Engines Percent is 60% - 75%
Keywords & Content Look for “non branded keywords,” surprise keywords that are sticking, misspellings and laymen’s terms
What We Will Cover Email Notifications Goal Setting and Goal Funnels Creating Advanced Filters Monitoring Campaigns
Email Notifications
Email Notifications From any report, schedule email Weekly, monthly, quarterly Person who is emailed doesn’t need Analytics access
Example: YMCA Houston /katy /katy/staff /katy/hours Etc.
Can go back and make changes as needed
Create Custom Alerts Daily, weekly, monthly Intelligence tab
Goal Setting and Goal Funnels
Goal Set Up Goals are located in Settings Allowed 4 sets of 5 Three types: URL Destination Time on Site Pages/Visit Adds a tab to all reports
Funnel
Funnel Reporting
Goal Tab
Advanced Filters
Add Second Dimension
For more Complex Reports, Try the  New Interface
Campaign Monitoring
Google URL Builder Add tracking code to any URL to notify Google Analytics what campaign it came from http://www.google.com/support/analytics/bin/answer.py?answer=55578
Enter the URL of the page Add the Source, Medium, and Name Term and Content are optional  Click Submit URL will look like: http://houstonzoo.org/support/?utm_source=houstonzoo&utm_medium=template_top_banner&utm_campaign=Tiger_Donate_Link
Example Sources: google newsletter event Example Medium: cpc banner email link Example Name: may2011newsletter Annualconference2011 Come up with a system of how your Campaigns are labeled and keep it consistent Term can be used to define the keyword, content can be used to differentiate one ad verses another.
Example Scenario – Which Donate Button is Working? For this site we added different tracking code for the red donate button vs. the donate link in the header We set up each as a separate Campaign so we can view the success of one vs. the other.
Results From Google Analytics, under Traffic Sources > Campaigns, we can view all of the Campaigns: The Red Button gets 4x the visits
Which Reports should I be Worried About?
Metrics Visits Compare month over month and year over year if possible Be aware of seasonal trends Visitors Average pages per visit Time on site Bounce rate Traffic Sources Keywords – especially non-branded (exclude your name) Visits from Search Visits from Social Media, YouTube, etc. Conversions Online contact forms Newsletter Sign Ups Is your phone ringing?
Questions? Caitlin Kaluza Search Engine Marketing Manager Schipul @qcait | slideshare.net/qcait

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