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DEVELOPING A BRAND 

  Quyen Nguyen !7239084 !"
             !
Agenda "
•    Market Analysis
•    Gap Analysis 
•    Mood-Board 
•    Exploratory Research
•    Target Market 
•    Positioning Strategy 
•    Product/Store Concept 
•    Branding
•    Communication Strategy
•    Final Thoughts
Market Overview"
Fast food Industry"
 Products and Services
Fast food Industry"
           Competitors




The fast food market is considered mature
with high concentration and competition
levels with Yum! Restaurant being the
market leader
Fast food Industry"
Demand for healthy fast food is increasing
Gap Analysis"
•  Potential to introduce a Niche fast food based on one of
   the ethnic groups that represents healthy food.
•  Vietnamese, being the fifth largest immigration group in
   Australia. Australia has a population of approx. 160,000
   Vietnamese with 36.8% living in Victoria (Australia
   Bureau Statistics)
•  Melbourne has a wide range of Vietnamese restaurants,
   with the majority being in hot-spots such as Richmond,
   Footscray, Sunshine and St. Albans.
•  People are familiar with the Vietnamese cuisine and
   flavours.
•  No dominating Vietnamese fast food chain existing, An
   opportunity to introduce a Modern uptake of Vietnamese
   Cuisine in a Fast Food Setting
Findings
Interested in Vietnamese fast food concept

   Preferred Price : 6-8$/course

    Channel: take away and dine-in

    Identify the target market

   Branding including: VietRoll – Purify your taste

Communication channels
Target Market 
•  Males and Females      around 18-35
years old
•  Either working or studying around
CBD area 
•  Professional and Students 

•  Looking for affordable meals and yet,
cool place to ‘hang-out’ with their
friends/colleagues.
•  Used to using internet, especially
Social network: Facebook and YouTube.
Positioning strategy
Product Concept"
Product Concept 
             Asian Herb 

                  Healthy 

Healthy
 Fast                  Affordable
 food
                  Fast Delivery 


           Superior Customer Services
Menu
Rolls"
Spring rolls 	

   	

   	

$6.00	

Rice paper rolls   	

   	

$6.00	

Rice cakes 	

     	

   	

$7.00 	

	

Pancakes 	

        	

        	

   	

$7.00	


Salad Choice"
Vietnamese salad 	

     	

$7.00	

Modern salad	

 	

      	

$7.00	

Mixed salad 	

 	

      	

$7.00	


Rice and noodles"
Home-made fried rice 	

$5.50	

Stir-fried noodles 	

 	

$5.50	

Stir-fried pasta 	

 	

$5.50	


Special"
Vary every week 	

      	

$10.00
Branding"
Logo and Tagline
Uniforms
Mood Board
Communication
  Strategy "
Launch Campaign
Mass        Social
                        Promotion
Media
      Media

                            Gift
Magazine
   YouTube
                          Vouchers

 Online                   Tasting
            Facebook
 Review
                  events
Mass Media
• Magazine: Gourmet December
2001 issue, Australian Good
Food, Inflight Qantas

• Local news and University
News

• Advertising will be done in
form of Editorial

• Restaurant Review websites
Editorial Layout




           ENJOY A TASTE OF VIETNAM IN AUSTRALIA
Social Media - YouTube
• Weekly “How to make
it” - Recipe Video
• Tips for making rolls
Social Media - Facebook
• Update on weekly special
dishes
• Promotion program
• Registration of Gift Voucher
• Weekly “How to make it” -
Recipe Video
• Tips for making rolls
• Small quiz
• Answer questions about the
food and the restaurant
Promotion – Gift Voucher
500 Free Gift Vouchers valued $5.00 for the first
months

                       Gift Voucher"
                      For every Monday and Wednesday

                             Offer valid until 31/12/2011	

                            Monday-Friday: 9AM-9PM	

                           Saturday-Sunday: 9PM-12AM	





                      Value $5.00
Hand out Gift Vouchers
     • Central locations
     • Universities
     • Train Stations
     • Facebook page
Promotion - Tasting Days
at Universities

• Universities   in    the
location (CBD area)

• Every weekend in the
first month

• Get students     familiar
with the brand

• Hand out Gift Vouchers
Communication Strategy
Stage
           Objective
                        Tactics

Awareness
       Awareness of the products Print Media, Tasting events
                 existence by the consumer. 
Knowledge
       Understanding the product and Social    Media    including
                 its benefits
                  Facebook and YouTube

Liking
          If consumers know the product, Get customers involved to the
                 how do they feel about it?
    brand’s activities

Preference
      Consumers    preference     over Sales    promotions, loyalty
                 competing products
              program, superior customer
                                                  services.

Conviction
      Its suitability to be purchased by Social Media
                 the consumer

Purchase
        Consumers may have conviction Have different special dish
                 about the product but might not every         week,     stimulate
                 actually get around to buying it, 
 customers by regular posts on
                                                     Social media and special meal
                                                     deals
Budget
$15,000
                    PRE-TAX PROFIT/LOSS
                              ↑$98,000
$10,000
                                                                        10% of the
                                                                         expected
 $5,000
                                                                      revenue will be
                                                                       allocated for
     $-
            1   2    3   4   5     6    7      8   9   10   11   12     marketing
                                                                          related
 $(5,000)
                                                                         activities
$(10,000)
                         PRE-TAX PROFIT/LOSS
Final Thoughts
•  Fast food Industry is potential for VietRoll to enter
•  There’s a gap in the market which is the lack of healthy
   and affordable fast food. This is an opportunity for
   VietRoll
•  Making good use of social media will help saving time and
   money for communication
•  VietRoll has an unique personality which is the first fast
   food restaurant specializing in rolls in Australia, giving
   the brand an advantage of being easy to remember and
   recall. 
•  Marketing communications should be aligned with brand
   personality of healthy, fresh and Asian authentic
•  Further research required.
Thank you! "

   Q&A "
Creating a Brand

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Creating a Brand

  • 1. DEVELOPING A BRAND Quyen Nguyen !7239084 !" !
  • 2. Agenda " •  Market Analysis •  Gap Analysis •  Mood-Board •  Exploratory Research •  Target Market •  Positioning Strategy •  Product/Store Concept •  Branding •  Communication Strategy •  Final Thoughts
  • 4. Fast food Industry" Products and Services
  • 5. Fast food Industry" Competitors The fast food market is considered mature with high concentration and competition levels with Yum! Restaurant being the market leader
  • 6. Fast food Industry" Demand for healthy fast food is increasing
  • 7. Gap Analysis" •  Potential to introduce a Niche fast food based on one of the ethnic groups that represents healthy food. •  Vietnamese, being the fifth largest immigration group in Australia. Australia has a population of approx. 160,000 Vietnamese with 36.8% living in Victoria (Australia Bureau Statistics) •  Melbourne has a wide range of Vietnamese restaurants, with the majority being in hot-spots such as Richmond, Footscray, Sunshine and St. Albans. •  People are familiar with the Vietnamese cuisine and flavours. •  No dominating Vietnamese fast food chain existing, An opportunity to introduce a Modern uptake of Vietnamese Cuisine in a Fast Food Setting
  • 8. Findings Interested in Vietnamese fast food concept Preferred Price : 6-8$/course Channel: take away and dine-in Identify the target market Branding including: VietRoll – Purify your taste Communication channels
  • 9. Target Market •  Males and Females around 18-35 years old •  Either working or studying around CBD area •  Professional and Students •  Looking for affordable meals and yet, cool place to ‘hang-out’ with their friends/colleagues. •  Used to using internet, especially Social network: Facebook and YouTube.
  • 12. Product Concept Asian Herb Healthy Healthy Fast Affordable food Fast Delivery Superior Customer Services
  • 13. Menu Rolls" Spring rolls $6.00 Rice paper rolls $6.00 Rice cakes $7.00 Pancakes $7.00 Salad Choice" Vietnamese salad $7.00 Modern salad $7.00 Mixed salad $7.00 Rice and noodles" Home-made fried rice $5.50 Stir-fried noodles $5.50 Stir-fried pasta $5.50 Special" Vary every week $10.00
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  • 21. Launch Campaign Mass Social Promotion Media Media Gift Magazine YouTube Vouchers Online Tasting Facebook Review events
  • 22. Mass Media • Magazine: Gourmet December 2001 issue, Australian Good Food, Inflight Qantas • Local news and University News • Advertising will be done in form of Editorial • Restaurant Review websites
  • 23. Editorial Layout ENJOY A TASTE OF VIETNAM IN AUSTRALIA
  • 24. Social Media - YouTube • Weekly “How to make it” - Recipe Video • Tips for making rolls
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  • 26. Social Media - Facebook • Update on weekly special dishes • Promotion program • Registration of Gift Voucher • Weekly “How to make it” - Recipe Video • Tips for making rolls • Small quiz • Answer questions about the food and the restaurant
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  • 28. Promotion – Gift Voucher 500 Free Gift Vouchers valued $5.00 for the first months Gift Voucher" For every Monday and Wednesday Offer valid until 31/12/2011 Monday-Friday: 9AM-9PM Saturday-Sunday: 9PM-12AM Value $5.00
  • 29. Hand out Gift Vouchers • Central locations • Universities • Train Stations • Facebook page
  • 30. Promotion - Tasting Days at Universities • Universities in the location (CBD area) • Every weekend in the first month • Get students familiar with the brand • Hand out Gift Vouchers
  • 31. Communication Strategy Stage Objective Tactics Awareness Awareness of the products Print Media, Tasting events existence by the consumer. Knowledge Understanding the product and Social Media including its benefits Facebook and YouTube Liking If consumers know the product, Get customers involved to the how do they feel about it? brand’s activities Preference Consumers preference over Sales promotions, loyalty competing products program, superior customer services. Conviction Its suitability to be purchased by Social Media the consumer Purchase Consumers may have conviction Have different special dish about the product but might not every week, stimulate actually get around to buying it, customers by regular posts on Social media and special meal deals
  • 32. Budget $15,000 PRE-TAX PROFIT/LOSS ↑$98,000 $10,000 10% of the expected $5,000 revenue will be allocated for $- 1 2 3 4 5 6 7 8 9 10 11 12 marketing related $(5,000) activities $(10,000) PRE-TAX PROFIT/LOSS
  • 33. Final Thoughts •  Fast food Industry is potential for VietRoll to enter •  There’s a gap in the market which is the lack of healthy and affordable fast food. This is an opportunity for VietRoll •  Making good use of social media will help saving time and money for communication •  VietRoll has an unique personality which is the first fast food restaurant specializing in rolls in Australia, giving the brand an advantage of being easy to remember and recall. •  Marketing communications should be aligned with brand personality of healthy, fresh and Asian authentic •  Further research required.
  • 34. Thank you! " Q&A "