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1. Case Studies
By:
Quy Technology Pvt Ltd
www.quytech.com

2. Case Study I: Integration with Legacy systems for a Hotel Chain.
Client: A leading Business Hotel Chain having pan India presence.
Business Challenge
 To track Sales team
 To provide timely information to the sales person while on the move.
 To capture details of booking from corporate customer
 To Provide company and customer data to sales man while visiting the
client
 Business Loss due to attrition of sales team
Solution
 Mobile Tablet Application for a sales person with all the company and
customer information
 Hotel Photographs, Videos, Presentation, 360-degree view and SWOTS
made available on Tablet devices
 Latest company and customer information available to salesman while
on the move at the customer location.
 Real time information gets updated on company’s server
 Salesman can capture details of bookings and call visits
 Rewards program on Tablet devices for customers

3. Technology Solution
Technical Issues: -
 Legacy systems did not provide access beyond the closed network
(LAN).
 Little technical support was available to Quytech, as the Vendor had
refused to share APIs.
 Data was supposed to be used offline.
 All the data had to be synced in the night.

4. Technical solution: -
Quytech proposed a custom Middleware to enable access to the data on
the field. Some highlights of the solution were: -
1. The sales person can sync all the data in the morning and work offline
throughout the day.
2. Created custom APIs to access the Legacy systems data
3. Quytech’s Middleware was hosted on-premises with LAN access to the
legacy systems
4. Quytech’s Middleware exposed part of the data to the mobile apps via
Internet through the Firewall.
5. The Mobile app was optimized to download only the fresh data. The
app contained it’s own database for offline working.

5. Case Study II: Usage of middlewarein our own product PepUpSales.
Business Challenge
 To Track Primary and Secondary Sales
 Distributors does not give the visibility to the company regarding
secondary sales
 To provide timely information to the sales person while on the move.
 To track and manage sales team who are on field.
 To capture Order data such as products, colours, quantity on a real time
basis
 Scheme and Discounts not passed to Retailers
 To increase the productivity of the sales team
 Fake Orders by salesman
 Business Loss due to attrition of sales team
Solution
 Retailers Order taken by Sales team through Mobile Application
 Real time information gets updated on company’s server
 Field Force Tracking along with location
 New Retailer addition while on the field
 Distributor approval process for each order
 Photo upload
 Sales Man Attendance
 Automatic schemes applied while taking orders
 Alerts and messages for Sales team
Technical Issues: -
 Unreliable networks. Data download may get interrupted.
 Low memory Android devices to be used by customers.
 Most of India has 2G connectivity. Hence huge data download not
possible.
 Security issues of devices getting stolen.
 Personal issues of sales men representing colleagues and capturing
data for them.
 Support to remote field workers.

6. Technology Solution
Quytech designed a system from ground up, which can cater to the needs of
the customer as well as work in a technologically challenging environment.
Features of the in-house middle ware: -
1. Syncs latest data automatically whenever the device is online.
2. Syncs only the delta data. The app doesn’t need to download the
whole data every time.
3. Can work on 2G networks because of the small amount of data needed
to update.
4. Can sync user-generated data in real time if network is available.
5. Automatically syncs data only first time during the day.
6. Also allows the use to manually refresh data in case required.
7. In case of large amount of download, the system ensures that the
downloaded data is saved in case of an Internet connection failure.
8. Provides remote troubleshooting capabilities. Support people can know
about the issues in the app from the server logs itself. Makes the task
of supporting remote field workers very easy.
9. Has the capability to inform the user about an upgraded version
available. And downloads and installs the app upgrade if the user
requires so.
10.Exposes database via web services and provides custom API for
integration with legacy/existing systems like ERP etc.
11.The data from legacy systems can be synced on daily basis.
12. Designed for unreliable networks.
13.Allows remote log out of mobile workers and remote wipe out of app
data.
14.IMEI or device is based authentication possible. So, app gets restricted
to particular devices.
15.Allows restriction of single device login for a user.
16.Exposes database via REST services.

7. Technical Architecture

8. Contact us
Visit: www.quytech.com
Email: info@quytech.com