AnswerNet Overview 2010

Corporate Overview AnswerNet ♦ 2325 Maryland Road, Suite 210 ♦ Willow Grove, PA 19090 ♦ Tel: 267.942.6000 ♦ Toll-Free: 1.800.411.5777 ♦ Fax: 215.659.6486

AnswerNet History ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],AnswerNet ♦ 2325 Maryland Road, Suite 210 ♦ Willow Grove, PA 19090 ♦ Tel: 267.942.6000 ♦ Toll-Free: 1.800.411.5777 ♦ Fax: 215.659.6486

The AnswerNet Umbrella ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],AnswerNet ♦ 2325 Maryland Road, Suite 210 ♦ Willow Grove, PA 19090 ♦ Tel: 267.942.6000 ♦ Toll-Free: 1.800.411.5777 ♦ Fax: 215.659.6486

Awards ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],AnswerNet ♦ 2325 Maryland Road, Suite 210 ♦ Willow Grove, PA 19090 ♦ Tel: 267.942.6000 ♦ Toll-Free: 1.800.411.5777 ♦ Fax: 215.659.6486

Vision ,[object Object],[object Object],[object Object],AnswerNet ♦ 2325 Maryland Road, Suite 210 ♦ Willow Grove, PA 19090 ♦ Tel: 267.942.6000 ♦ Toll-Free: 1.800.411.5777 ♦ Fax: 215.659.6486

What is the AnswerNet Difference ? ,[object Object],AnswerNet ♦ 2325 Maryland Road, Suite 210 ♦ Willow Grove, PA 19090 ♦ Tel: 267.942.6000 ♦ Toll-Free: 1.800.411.5777 ♦ Fax: 215.659.6486

AnswerNet’s Core Values ,[object Object],AnswerNet ♦ 2325 Maryland Road, Suite 210 ♦ Willow Grove, PA 19090 ♦ Tel: 267.942.6000 ♦ Toll-Free: 1.800.411.5777 ♦ Fax: 215.659.6486

Full Range of Services ,[object Object],[object Object],[object Object],[object Object],AnswerNet ♦ 2325 Maryland Road, Suite 210 ♦ Willow Grove, PA 19090 ♦ Tel: 267.942.6000 ♦ Toll-Free: 1.800.411.5777 ♦ Fax: 215.659.6486

Selected Inbound & Outbound Vertical Markets ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],AnswerNet ♦ 2325 Maryland Road, Suite 210 ♦ Willow Grove, PA 19090 ♦ Tel: 267.942.6000 ♦ Toll-Free: 1.800.411.5777 ♦ Fax: 215.659.6486

Call Center Capability ,[object Object],[object Object],[object Object],[object Object],[object Object],AnswerNet ♦ 2325 Maryland Road, Suite 210 ♦ Willow Grove, PA 19090 ♦ Tel: 267.942.6000 ♦ Toll-Free: 1.800.411.5777 ♦ Fax: 215.659.6486

Locations AnswerNet ♦ 2325 Maryland Road, Suite 210 ♦ Willow Grove, PA 19090 ♦ Tel: 267.942.6000 ♦ Toll-Free: 1.800.411.5777 ♦ Fax: 215.659.6486

Management Philosophy ,[object Object],We encourage professional growth and regularly recognize and award excellence. AnswerNet has one of the lowest turnover rates in the industry and we promote from within: Our employees are offered a career, not just a job. AnswerNet ♦ 2325 Maryland Road, Suite 210 ♦ Willow Grove, PA 19090 ♦ Tel: 267.942.6000 ♦ Toll-Free: 1.800.411.5777 ♦ Fax: 215.659.6486

Agent Statistics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],AnswerNet ♦ 2325 Maryland Road, Suite 210 ♦ Willow Grove, PA 19090 ♦ Tel: 267.942.6000 ♦ Toll-Free: 1.800.411.5777 ♦ Fax: 215.659.6486

Agent Hiring ,[object Object],[object Object],[object Object],[object Object],[object Object],AnswerNet ♦ 2325 Maryland Road, Suite 210 ♦ Willow Grove, PA 19090 ♦ Tel: 267.942.6000 ♦ Toll-Free: 1.800.411.5777 ♦ Fax: 215.659.6486

Agent Training ,[object Object],[object Object],AnswerNet ♦ 2325 Maryland Road, Suite 210 ♦ Willow Grove, PA 19090 ♦ Tel: 267.942.6000 ♦ Toll-Free: 1.800.411.5777 ♦ Fax: 215.659.6486

Agent Training ,[object Object],[object Object],[object Object],[object Object],[object Object],AnswerNet ♦ 2325 Maryland Road, Suite 210 ♦ Willow Grove, PA 19090 ♦ Tel: 267.942.6000 ♦ Toll-Free: 1.800.411.5777 ♦ Fax: 215.659.6486

Technology ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],AnswerNet ♦ 2325 Maryland Road, Suite 210 ♦ Willow Grove, PA 19090 ♦ Tel: 267.942.6000 ♦ Toll-Free: 1.800.411.5777 ♦ Fax: 215.659.6486

Disaster Recovery & Contingency Plan ,[object Object],[object Object],[object Object],AnswerNet ♦ 2325 Maryland Road, Suite 210 ♦ Willow Grove, PA 19090 ♦ Tel: 267.942.6000 ♦ Toll-Free: 1.800.411.5777 ♦ Fax: 215.659.6486

Disaster Recovery & Contingency Plan ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],AnswerNet ♦ 2325 Maryland Road, Suite 210 ♦ Willow Grove, PA 19090 ♦ Tel: 267.942.6000 ♦ Toll-Free: 1.800.411.5777 ♦ Fax: 215.659.6486

What Our Clients Are Saying ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],AnswerNet ♦ 2325 Maryland Road, Suite 210 ♦ Willow Grove, PA 19090 ♦ Tel: 267.942.6000 ♦ Toll-Free: 1.800.411.5777 ♦ Fax: 215.659.6486

AnswerNet Overview 2010

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