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Building a
Marketing Strategy
with Real-Time Data

Tuesday, January 7, 14
Earlier this year, Google’s $1B
acquisition of local, real-time data
application Waze added momentum to
a growing market for real-time data.

Tuesday, January 7, 14
In 2014, BlueRun Ventures intends
to invest $150 million in mobilefocused real-time data analysis
applications. source

Tuesday, January 7, 14
They’re just one of a growing number of venture
capital firms betting big money on big data.
Tuesday, January 7, 14
Location-based startups that allow advertisers
to personalize their offers and provide other
customized services are quickly becoming a
highly lucrative space.
judith aquino
source

Tuesday, January 7, 14
what are real-time data?
Real-time data are data that update as they
occur; they are the live TV broadcasts of online
marketing. In the marketing world, real-time
data can show you who’s visiting your website at
any given time, which topics are trending in
which markets, what your customers are doing
at any given moment, etc.
lisa fugere
source

Tuesday, January 7, 14
Real-time data are the future.

In 2014, marketers will invest in tools that give them
access to up-to-the-minute insights about prospects.
Tuesday, January 7, 14
How to Build a Marketing
Strategy Around Real-Time Data

Tuesday, January 7, 14
1. Real-Time Data to Fill Your Pipeline

Data lists are outdated. Data change every day. Don’t invest in
data that don’t update automatically.

Tuesday, January 7, 14
Get the Most Bang for Your Buck

Download the Data Assessment Chart
to help you evaluate lead data solutions
Tuesday, January 7, 14
2. Real-Time Data to Craft your
Marketing Message

All the customer personas in the world won’t give you the rich
insights you can find on Google Analytics.

Tuesday, January 7, 14
The Best Google Analytics to Develop Your
Content Messaging:

traffic sources
organic
bounce rate
overview
search traffic vs. exit rate

Tuesday, January 7, 14

top landing
pages

exit pages
3. Real-Time Data to Reach Prospects

Where do your prospects hang out online, and what conversations
do they have?

Tuesday, January 7, 14
Social media companies offer detailed
advertising options for much less than
traditional advertisers.

twitter
broad match

facebook
promoted posts

photo credit

Tuesday, January 7, 14

linkedin
custom ads
photo credit

photo credit
4. Real-Time Data to Close Customers

Knowing when your customers are ready to buy doesn’t have to be
guesswork anymore.

Tuesday, January 7, 14
The best marketing automation metrics to use
to measure prospect activity:
source: hubspot blog

activity
metrics

• Number of emails sent
• Setup of quality
behavioral triggers

response
metrics

• Site traffic
• Reconversions
• Unsubscribe rate
• Open & click through
rates

Tuesday, January 7, 14

efficiency
metrics

value
metrics

• Cost per customer
• MQLs generated

• Revenue generated
• Cost of investment

through lead nurturing
• Sales accepted leads

versus revenue
generated
• Close rate on marketingsourced leads
4. Real-Time Data to Keep Customers

photo credit

Know when your customers are going to turnover before they do,
and salvage their business while you still can.

Tuesday, January 7, 14
Customer service is more than answering support
tickets; it means predicting when your customers
need you, and getting there before they do.
gainsight

zendesk

create upsell opportunities instantaneous
with trigger events
customer service

Tuesday, January 7, 14

olark

onsite, pop up
chat boxes
Read more about real-time data
on the Radius blog.

Tuesday, January 7, 14
about radius
For marketers looking to boost ROI, Radius provides the
one place you need to segment and identify your ideal
SMB customers. Finding and engaging with the right local
businesses can be overwhelming due to the disorganized
— and often contradictory— nature of local business
information. Radius subscribers build perfectly targeted
customer segments from amongst the 27 million U.S.
business records within Radius to find their next best
customers.

Tuesday, January 7, 14

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How to Build a Marketing Strategy with Real-Time Data

  • 1. Building a Marketing Strategy with Real-Time Data Tuesday, January 7, 14
  • 2. Earlier this year, Google’s $1B acquisition of local, real-time data application Waze added momentum to a growing market for real-time data. Tuesday, January 7, 14
  • 3. In 2014, BlueRun Ventures intends to invest $150 million in mobilefocused real-time data analysis applications. source Tuesday, January 7, 14
  • 4. They’re just one of a growing number of venture capital firms betting big money on big data. Tuesday, January 7, 14
  • 5. Location-based startups that allow advertisers to personalize their offers and provide other customized services are quickly becoming a highly lucrative space. judith aquino source Tuesday, January 7, 14
  • 6. what are real-time data? Real-time data are data that update as they occur; they are the live TV broadcasts of online marketing. In the marketing world, real-time data can show you who’s visiting your website at any given time, which topics are trending in which markets, what your customers are doing at any given moment, etc. lisa fugere source Tuesday, January 7, 14
  • 7. Real-time data are the future. In 2014, marketers will invest in tools that give them access to up-to-the-minute insights about prospects. Tuesday, January 7, 14
  • 8. How to Build a Marketing Strategy Around Real-Time Data Tuesday, January 7, 14
  • 9. 1. Real-Time Data to Fill Your Pipeline Data lists are outdated. Data change every day. Don’t invest in data that don’t update automatically. Tuesday, January 7, 14
  • 10. Get the Most Bang for Your Buck Download the Data Assessment Chart to help you evaluate lead data solutions Tuesday, January 7, 14
  • 11. 2. Real-Time Data to Craft your Marketing Message All the customer personas in the world won’t give you the rich insights you can find on Google Analytics. Tuesday, January 7, 14
  • 12. The Best Google Analytics to Develop Your Content Messaging: traffic sources organic bounce rate overview search traffic vs. exit rate Tuesday, January 7, 14 top landing pages exit pages
  • 13. 3. Real-Time Data to Reach Prospects Where do your prospects hang out online, and what conversations do they have? Tuesday, January 7, 14
  • 14. Social media companies offer detailed advertising options for much less than traditional advertisers. twitter broad match facebook promoted posts photo credit Tuesday, January 7, 14 linkedin custom ads photo credit photo credit
  • 15. 4. Real-Time Data to Close Customers Knowing when your customers are ready to buy doesn’t have to be guesswork anymore. Tuesday, January 7, 14
  • 16. The best marketing automation metrics to use to measure prospect activity: source: hubspot blog activity metrics • Number of emails sent • Setup of quality behavioral triggers response metrics • Site traffic • Reconversions • Unsubscribe rate • Open & click through rates Tuesday, January 7, 14 efficiency metrics value metrics • Cost per customer • MQLs generated • Revenue generated • Cost of investment through lead nurturing • Sales accepted leads versus revenue generated • Close rate on marketingsourced leads
  • 17. 4. Real-Time Data to Keep Customers photo credit Know when your customers are going to turnover before they do, and salvage their business while you still can. Tuesday, January 7, 14
  • 18. Customer service is more than answering support tickets; it means predicting when your customers need you, and getting there before they do. gainsight zendesk create upsell opportunities instantaneous with trigger events customer service Tuesday, January 7, 14 olark onsite, pop up chat boxes
  • 19. Read more about real-time data on the Radius blog. Tuesday, January 7, 14
  • 20. about radius For marketers looking to boost ROI, Radius provides the one place you need to segment and identify your ideal SMB customers. Finding and engaging with the right local businesses can be overwhelming due to the disorganized — and often contradictory— nature of local business information. Radius subscribers build perfectly targeted customer segments from amongst the 27 million U.S. business records within Radius to find their next best customers. Tuesday, January 7, 14