1. Empathy & Define
Raghuram Adiraju

2. Stakeholder Description
A young social worker from India
passionate about his country, well
educated with a Masters degree from USA
who is rich and has seen educated and
uneducated people fail/succeed around
him.

3. Say
• Not everyone goes to school
• Not everyone goes to work
• School is different to different people based on their economic state
• Education is not necessary for all the jobs
• Families that cannot afford education to their children, make them work leading to child work rather than
education. That is really bad
• Women who never went to school run small scale industries
• Men who don`t know how to write their name are farmers for 100`s of acres of land
• If you go to school, you learn about things that happened 200 years ago, technology way before hand
• You are not equipped to tackle real world problems with your school education
• Why don’t you have options other than engineering/medical?
• Even after graduating from school most of them are either ending up without a job or with a low paying
job
• Lots of competition for a single job leading to corruption, which in turn leads to inefficiencies
• It is such a vicious cycle, one leads to another
• I am engineer by education but now I am a social worker, except for english what else has my education
about electronics or a course in Java given me?

4. Do
• A firm handshake showing the confidence
• Pleasant smile on his face in welcoming me
• Too much of negative nodding in the face
• Facial expression shows discontent
• Took me through a documentary that shows the poverty cycle
• He was so involved that he forgot his coffee
• He was challenging me with constantly tapping his foot to the ground asking me – Will you change this?
• He drew a diagram showing the link between poverty/education system/competition and corruption
leading to in efficiencies and how it becomes a vicious cycle
• Once in a while for a few questions, he looked into the sky as if he was thinking something
• In the end he smiled in a weird way

5. Think/Feel
• I think he is
• Highly emotional
• Highly intelligent
• Genuinely concerned about the future of this country
• He feels he is helpless about the situation
• He thinks there is not much opportunity for people who are educated but there is opportunity for people
who want to work
• He is so knowledgeable and has got the content to express himself
• He spoke about issues like:
• affordability of education
• Availability of different education fields
• Need for education has been challenged at times by him
• Educational system/ content learned at school was challenged
• His linkage between affordability of education to corruption in a country shows his grasp on socio political
scenario in the country and that he feels responsible for his country and I think he wants to work for a
better tomorrow.

6. Problem Statement
A young social worker from India passionate
about his country, well educated with a
Masters degree from USA who is rich and has
seen educated and uneducated people
fail/succeed around him wants to explore
options in educating a person and make
him/her more competent and lead a better life
because he feels current education system is
not equipping one to tackle the real world
problems