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Fraud Management- Risk Consulting Services




    Riskpro India Ventures (P) Limited
            New Delhi, Mumbai, Bangalore




                          1
Who is Riskpro… Why us?


                 ABOUT US                                                    MISSION
   Riskpro is an organisation of member firms
    around India devoted to client service                   Provide integrated risk management
    excellence. Member firms offer wide range                 consulting services to mid-large sized
    of services in the field of risk management.              corporate /financial institutions in India
   Currently it has offices in three major cities           Be the preferred service provider for
    Mumbai, Delhi and Bangalore and alliances                 complete Governance, Risk and Compliance
    in other cities.                                          (GRC) solutions.
   Managed by experienced professionals with
    experiences spanning various industries.




         VALUE PROPOSITION                                            DIFFERENTIATORS
   You get quality advisory, normally delivered
    by large consulting firms, at fee levels                  Risk Management is our main focus
    charged by independent & small firms
                                                              Over 200 years of cumulative experience
   High quality deliverables
                                                              Hybrid Delivery model
   Multi-skilled & multi-disciplined organisation.
                                                              Ability to take on large and complex projects
   Timely completion of any task                              due to delivery capabilities
   Affordable alternative to large firms                     We Hold hands, not shake hands.

                                                      2
Our Network Presence




                                   New Delhi



                                    Agra




                       Ahmedabad

                                               Kolkata

                Mumbai

                           Pune

                                   Salem

                       Bangalore




                                           3
Fraud Risk Management- Context Setting




 Business different
                                         Effective risk management
 elements have risks
                                         is a collective effort at a
 associated which needs to
                                         organizational level to
 be identified and action
                                         reduce potential threats
 plan put in place to mitigate
                                         and protect bottom lines of
 and reduce potential loss
                                         business
 occurrence



                                 4
Fraud Occurrence - Conditions

                          Financial Pressures
                          Personal Habits (Gambling, Drug, Alcohol)
                          Work-related Factors (Overworked, Underpaid, Not Promoted)
                          Achieve Financial Results (Bonus, Compensation)
                          Insufficient Working Capital, High Debt Level, Credit Difficulties

                                                Pressures

           Fraud Triangle



                        Opportunities
                                                 $             Rationalization

        Poor Internal Controls                             I am only borrowing the money and will pay it back
        Low Fraud Awareness                                Nobody will get hurt
        Treat Fraudster With Leniency                      The organization treats me unfairly and owes me
        Rapid Turnover of Employee                         It’s for a good purpose
        Use of Many Banks                                  It’s only temporary, until operations improve
        Weak Subordinate Personnel
        Absence of Mandatory Vacations


                                                        5
Fraud Risk – Diagnostics Process

    Identify Key                                                       Agree on Expectations and
     Fraud and                                                                Deliverables
   Integrity Risks


   Source Fraud and                              Assess Fraud and Integrity Risk
    Integrity Risks

                                                   Evaluate and Improve Fraud and
  Measure Fraud and                                    Integrity Risk Controls
   Integrity Risks

                                                            Provide Change
                          Evaluate Existing                  Management
  Reject, Transfer and   Fraud and Integrity
     Retain Risks          Risk Controls
                                                             Communicate
                                                               Results
                           Design Improved                                                Exceed
                          Fraud and Integrity
                             Risk Controls


                           Build Improved              Fraud Risk Diagnostic Process is designed to :
                          Controls Into Client
                              Processes
                                                       - Prevent/Deter/Detect/Investigate Fraud Risk
                                                       - Reduce Fraud Risk to an acceptable level
                                                       - Improve your “ Bottom Line”




                                                   6
Fraud Risk - Business Services Spectrum




                                       Fraud Risk Services




       Business Fraud                    Business Fraud                   Business Fraud
     Investigation Service              Risk Management                   Hot Line System

   Fraud Investigation Service      Fraud Risk Diagnostic            Whistleblower Service
   Anti-Money Laundering            Fraud Risk Prevention Service
   Intellectual Property Service    Ethics & Anti-Fraud Program
   Corporate Intelligence



                                                    7
Our ForensicsServices - Process OverviewServices
  Forensic & Fraud Investigation Life Cycle

                                                                                                                                        Business          Legal and
                                                      Fraud          Fraud Risk       Background        Litigation     Corporate
                                                   Investigation    Management                                        Intelligence      Ethics &         Regulatory
                                                                                      Verification      Support                                          Compliance
                                                                                                                                        Integrity
Assessment  Investigation Analysis Reporting




                                                  Cyber Crime          IT Risk       Past Records     IT Evidence    Vital                 Vendor
                                                                     Diagnostic       Verification     Collection    Information          Monitoring       Sarbanes
                                                  Investigation                                                                                             Oxley
                                                   & Response                                                        Collection
                                                                   Organizational    Education          Business                                          compliance
                                                                      Culture                                        related to         Vendor/Third
                                                                                     Verification     Interruption                      Party Program
                                                                    Assessment
                                                   Forensics                                             Claims       Business
                                                   Analysis &                        Employment                                           Vendor/3rd       Clause 49
                                                                      Internal IT                                     Dealers              Party            SEBI
                                                   Reporting                         Verification
                                                                    Control & Risk                   IPR Disputes                        Assessment       compliance
                                                                                                                      Franchisees
                                                                       Analysis
                                                   Forensics &                       Reference
                                                                                     Verification
                                                                                                                      Distributors        Code of
                                                  Investigation                                                                                           FCPA(Forei
                                                                      Security &                     Joint Venture                         Conduct
                                                    Process                                                           Suppliers                          gn Corrupt
                                                                   Privacy Program                    Partnership
                                                     Design/                                                          & Service                            Practice
                                                                                      Criminal         Disputes                          IT Governance      Act) act
                                                  Implementati       Data Loss
                                                                                                                      Providers
                                                                                     Verification                                        (COSO/COBIT)      USA 1973
                                                       on            Prevention                                       Organization         Design &
                                                                                                                       to be acquired   Implementation
                                                   Accounting                         Address        Complex Case
                                                                     Anti-Fraud                                        or merged                            KYC -
                                                     Fraud                           Verification    Management
                                                                    Measurement                                                            Procall          Banks
                                                  Investigation




                                                                                            Training & Education


                                                                                                          8
Fraud Management- Risk Consulting Components



     Loss Prevention         Risk Intelligence    Business Ethics




                                                   Background
      Anti-Corruption        Whistle Blowing
                                                    Screening




                                                    Fraud Risk
     Vendor Screening       Forensics Services
                                                   Management




                                                   Investigative
   Internal Risk Controls   Litigation Services
                                                    Accounting



                                       9
Loss Prevention
                                              Industry Alignment
      Employee Behavior                  Banking
                                                          Automotive
                                    Financial Services
                                                           Telecom
                                        Insurance
       Customer Service

                                       Real Estate       Infrastructure
        Employee Theft

             Waste                      Pharma/
                                                             Retail
                                        Bio-tech

      Poor safety practices

                                         Energy            Securities
   Bad accounting procedures


                               10
Risk Intelligence
                                       Industry Alignment

        Geopolitical              Banking
                             Financial Services
                                                   Automotive

         Surveys                 Insurance
                                                    Telecom




       Risk Profiling           Real Estate       Infrastructure




     Criminal Suspect            Pharma/
                                                      Retail
         Profiling               Bio-tech




       Investigations             Energy            Securities




                        11
Business Ethics
                                           Industry Alignment
                                      Banking
        Due Diligence            Financial Services
                                                       Automotive
                                                        Telecom
                                     Insurance

       Corporate Social
        Responsibility
                                    Real Estate       Infrastructure


       Ethical Assurance
                                     Pharma/
                                                          Retail
                                     Bio-tech
        Ethical Investing

        Business Ethics               Energy            Securities
           Training

                            12
Anti-Corruption
                                                            Industry Alignment
      Anti-Corruption Compliance &                     Banking
             Investigations                                             Automotive
                                                  Financial Services
                                                                         Telecom
                                                      Insurance
     Policy & Procedure Design & Review


                                                     Real Estate       Infrastructure
      Investigative Due Diligence & Risk
                  Assessment



     Investigate Allegations of Corruption            Pharma/
                                                                           Retail
                                                      Bio-tech

     Compliance with Accounting & Internal
                   Controls


                                                       Energy            Securities
       International Presence & Capability




                                             13
Whistle Blowing
                                                                  Industry Alignment
        Management information source                        Banking
                                                                              Automotive
                                                        Financial Services
                                                                               Telecom
    Proactive approach – Establishing , enabling            Insurance
                   timely action


     Reduction in crime perpetrated against the
                     corporation                           Real Estate       Infrastructure


             Improved Labor relations

                                                            Pharma/
     Loss recovery due to theft, fraud & crimes
                                                                                 Retail
                                                            Bio-tech


            Awareness Culture creation

                                                             Energy            Securities
            Caller Information Advisory




                                                   14
Background Screening
                                              Industry Alignment
                                         Banking
     Employee screening             Financial Services
                                                          Automotive
                                                           Telecom
                                        Insurance

       Senior executive
          screening
                                       Real Estate       Infrastructure

      Periodic employee
          screening
                                        Pharma/
                                                             Retail
                                        Bio-tech
    Substance abuse testing

    International background             Energy            Securities
            screening


                               15
Vendor Screening
                                                            Industry Alignment
   Family & Business history of promoters              Banking
                                                                        Automotive
                                                  Financial Services
                                                                         Telecom
    Financial Strength of Promoters or the            Insurance
                   Vendor


       Regulatory Compliance History                 Real Estate       Infrastructure


         Criminal Records verification

                                                      Pharma/
              Market Reputation                                            Retail
                                                      Bio-tech


      Reference Checks with other Clients

                                                       Energy            Securities
             Vendor Due Diligence




                                             16
Forensics Services
                                           Industry Alignment
                                      Banking
                                                       Automotive
       Disputes support          Financial Services
                                                        Telecom
                                     Insurance



     Forensic accounting            Real Estate       Infrastructure
         & Analysis

                                     Pharma/
         Investigations              Bio-tech
                                                          Retail




     Technology Solutions             Energy            Securities




                            17
Fraud Risk Management
                                             Industry Alignment
                                        Banking
     Operational Reviews                                 Automotive
                                   Financial Services
                                                          Telecom
                                       Insurance
     Investigative services
                                      Real Estate       Infrastructure
     Project Management

     Training & Awareness              Pharma/
                                                            Retail
                                       Bio-tech

         Data Analysis
                                        Energy            Securities
      Interim Management


                              18
Internal Risk Controls
                                                        Industry Alignment
     Internal Audit strategic sourcing             Banking
                                                                    Automotive
                                              Financial Services
                                                                     Telecom
                                                  Insurance
       Enterprise Risk Management


       Regulatory compliances (SOX)              Real Estate       Infrastructure


           Contract compliance

                                                  Pharma/
          Corporate Governance                                         Retail
                                                  Bio-tech


           Continued Monitoring

                                                   Energy            Securities
           Integrated Assurance



                                         19
Litigation Services
                                            Industry Alignment
                                       Banking
     Bankruptcy Litigation                              Automotive
                                  Financial Services
                                                         Telecom
                                      Insurance
    Commercial Litigation
                                     Real Estate       Infrastructure
     Intellectual Property

       Insurance Claims               Pharma/
                                                           Retail
                                      Bio-tech

     GAAP related support
                                       Energy            Securities
      Computer Forensics


                             20
Investigative Accounting
                                                     Industry Alignment
     Effective controls for fraud               Banking
              detection                                          Automotive
                                           Financial Services
                                                                  Telecom
                                               Insurance
         Financial fraud and
           embezzlement
                                              Real Estate       Infrastructure
      Determination of economic
              damages

          Financial modeling                   Pharma/
                                                                    Retail
                                               Bio-tech

     Determination of change in net
                 worth

                                                Energy            Securities
         Insurance claims fraud



                                      21
Fraud Risk - Analysis & Management

                        Risk Analysis



        Risk               Risk             Risk
     Assessment         Management        Monitoring

                                            Process
       Identification       Control It
                                             Level


                            Share or         Activity
      Measurement
                           Transfer It        Level


                           Diversify or
       Prioritization                      Entity Level
                             Avoid It

                                  22
Our Approach

                                                           Protects you from any Monetary or
                                                            Reputation damage

                                                           Ensures that the Code of Conduct is
                                           Report           understood, followed and not violated
                             Resolve
                                                           Enables you to identify risks / control gaps
               Investigate
                                                           Helps you identify any undisclosed
                                                            production
     Analyze
                                                           Risk Mitigation
                             Riskpro

                                                           Process Improvement & Reengineering
                        End to End
                         Solutions                         Improved Corporate & IT Governance

                    Integrated Financial                   Evaluate & Classify Third Party Risk
                         Solutions
                                                           Monitor and verify security controls
                 Reasonably priced quality                  contracted to business vendors
                        services
                                                           Mitigation of vendor service delivery risk
        High Quality Deliverables with experienced
                      professionals

                                                     23
Our Risk Consulting - Value Proposition


     Based on our understanding of your requirements, we have customized a package of our
     solution offerings to meet your needs.

     To detect and prevent fraud                Our Solution For you
     and    evaluate   Code   Of                                                                 Benefits To You
     Conduct     Compliance   on
     following parameters :                                                                      Protects you from any
      Fraud Detection                                                                            Monetary or Reputation
                                                                             Resolve              damage
      Fraudulent Vendor                                     Investigate        Prioritize
      Recruiting      new      dealers,                                      solutions and
                                                                                remedial         Code of conduct
       suppliers,     franchisees     or       Analyze                         measures
                                                              Source Root                         establishment
       distributors                                            cause of
                                                               Problem
      Anti-Fraud Measures                 Understanding
                                            Your Supply
                                                                                                 Enables you to identify
                                                                              Quantify Loss
      Monitoring Compliance and Aut          Chain                            and Suggest        risks / control gaps
                                                                             possible Actions
       horization                                            Obtaining And
                                                               securing
                                                               Evidence                          Helps you identify any
      Workplace Practice
                                           To Monitor Your                                        undisclosed production
      Background check for                   Process                            Solve
                                                                              Compliances
       employees                                                                Issues
                                                                                                 Risk Mitigation
                                                              Confidential
      Background check for                                    Interviews
                                                              with vendors
       customers
                                           Evaluating your
                                                need
      Prevent default of high value
       bills
                                                               24
Riskpro Clients                                                                                          Our Clients




*Any trademarks or logos used throughout this presentation are the property of their respective owners
                                                                      25
Team Experiences                                                                                         Our Experiences




                           Our team members have worked at world class Companies

*Any trademarks or logos used throughout this presentation are the property of their respective owners
                                                                      26
RESUMES – Our team                                                                     Credentials

                 Co-Founder - Riskpro
                 CA, CPA, MBA-Finance (USA), FRM (GARP)
 Manoj Jain


                 Over 10 years international experience – 6 years in Bahrain and 4 years USA
                 15 years exp in risk management consulting and internal audits, Specialization in
                  Operational Risk, Basel II, Sox and Control design
                 Worked for Ernst & Young (Bahrain), Arab Investment Company (Bahrain),
                  Navigant Consulting(USA), Kotak Mahindra Bank (India) and Credit Suisse(India)
                 Sox Compliance project for Fannie Mae, USA ( $900+ Billion Mortgage Company)


                 Co- Founder - Riskpro
                 CA (India), MBA (Netherlands), CIA (USA)
 Rahul Bhan




                 Over 15 years of extensive internal and external audit experience in India and
                  abroad.
                 Worked with KPMG United Arab Emirates, PKF South Africa, Ernst and Young
                  Kuwait, Deloitte Netherlands and KPMG India.
                 Worked with clients in a wide variety of industries and countries including trading,
                  retail and consumer goods, NGO, manufacturing and banking and finance. Major
                  clients include banks, investment companies, manufacturing organizations,
                  aviation etc.

                                                      27
RESUMES - Our team                                                                                Credentials


                     Co-Founder - Riskpro
 Casper Abraham

                     PGD (Electrical & Electronics & Computer Programming)
                     30 years of experience in Information & Communications Technology (ICT) Solutions
                      for Retail, Garments, Manufacturing, Services Industries.
                     Has created Companies, Divisions, Products, Brands, Teams & Markets.
                     Consulting in Business, Technology, Marketing & Sales & Strategic Planning.
                     Advisory, Training, Workshops & Implementation in Systems Thinking, Systems
                      Modeling & Balanced Scorecard
                     Worked with TIFR, Mahindra, Ambience, Communico-Graphique & Ionidea Inc, USA,

                     Sr Vice President – Risk Management
                     MBA, PDFM,NSE-NCFM, PMP, CSSGB,ISO 9001:2000 I.A,GARP-FBR, ITILV3,CPP-BPM
 Hemant Seigell




                     Professional with 17 years of rich experience into diverse Consumer finance/ Lending
                      operations ,Risk Management,BPMS, Consumer Banking, NBFC, Management Consulting &
                      Housing finance in BFSI industry having successfully led key business strategic
                      engagements across multi-product environment in APAC, Australia and US regions.
                     Worked with GE, ABN AMRO Bank, Citigroup, Accenture, Deutsche Postbank
                     Highly skilled and expert Trainer in Risk areas across Credit, Fraud, Operational, Corporate
                      Risk management.
                     Specializes in Fraud Control, AML/KYC Compliance ,QA ,ERM and Regulatory governance.




                                                             28
RESUMES - Our team                                                                              Credentials


                    Head - Insurance Risk Advisory services
                    B.sc, Associate of Indian Institute of Insurance
                     Licensed Category A Insurance surveyor
 R. Gupta



                 

                    26 years of experience in Insurance advisory services, Loss adjusting for large
                     corporates,Claims management.
                    Has assessed more than 4500 high value insurance claims across various industry
                     sectors.
                    Risk management inspection
                    Valuations of fixed assets for insurance purpose.


                    Head - Human Capital Management
 Nilesh Bhatia




                    Chartered Accountant, Lead Assessor ISO 9000, Six Sigma Trained, Trained on Situational
                     Leadership, Trained on interviewing skills and Whole Message Model.
                    Over two decades of international, multi-cultural experience in finance and human resources
                     viz. internal audit, accounting operations, accounting process review & re-designing, risk
                     management, business solutioning, six sigma projects, talent acquisition, talent retention,
                     organization design/redesigning, compensation and appraisal processing, employee and
                     customer satisfaction surveys, knowledge management and finance services.
                    Worked with Citicorp/MGF, India Glycol, Delphi, American Express India, American Express
                     USA, Fidelity International and Macquarie Global Finance Services India.



                                                            29
RESUMES - Our team                                                                                Credentials

                     Co-founder- Riskpro
                      B.Com, FCA
 Rajesh Jhalani

                  

                     Senior Partner with 48 year old Delhi based Chartered Accountant firm, Mehrotra
                      and Mehrotra
                     Over 19 years of experience in the field of Audit, Taxation, Company law matters.
                     Major clients served are NTPC, BHEL, Bank of India, PNB, Airport Authority of
                      India etc.



                     Specialist Risk Consultant – ERP & IT Compliance
                     SAP Certified, MBA (Finance), SAP Security trained (from SAP India), SAP GRC Access
 Gourav Ladha




                      Controls trained (from SAP India)
                     Over 7 years of experience working in the area of ERP/IT Risk advisory, primarily focusing
                      on SAP, for ‘Fortune 500’ clients in around 8 countries including US, UK, UAE, Hong Kong,
                      etc
                     Specializes in SAP Risk & Controls Advisory, SAP Business Process Controls Audit, SAP
                      Security & Segregation of Duties Control Audit, ERP Trainings,
                     Strong Industry experiences ranging from Beverages, Insurance, Energy, FMCG,
                      Pharmaceutical, Retail, Telecommunication to IT Services
                     Worked for risk advisory teams of reputed organizations like Ernst & Young, EXL Services



                                                             30
RESUMES - PARTNERSHIPS                                                                  Credentials

                 Consultant – Information Security & IT Governance
                  LLB, CA, CISA, CWA, CS, CFE and others
 Anjay Agarwal


                  Over 15 years of experience in the field of Audit, Taxation, Investigations.

                  Specializing in the field of Systems Audit, Cybrex Audit, Computer Crime
                    Investigations, IS Forensics
                  International Committee Member of Governmental and Regulatory Agencies
                    Board and Academic Relations Committee of ISACA, USA




                    Consultant – Quality Management
                    Founder of PMG, a TQM Consulting Co in Delhi
 Piyush Kumar




                    Mechanical Engineer
                    20+years experience in TQM concepts.
                    Strong skill set in various productivity & quality improvement projects including
                     Six Sigma offerings
                    Past experiences include reputed organizations like Andersen Consulting, Eicher
                     Consulting & Nathan & Nathan consultants



                                                        31
RESUMES - PARTNERSHIPS
                     Specialist Risk Consultant – Business Continuity
Andrew Hiles

                     Founder and 15-year Chairman of Survive, the first international user group for Business
                      Continuity professionals
                     Founding director and first Fellow of the Business Continuity Institute
                     Over 25 years international consulting expertise in Risk, Crisis, Emergency, Incident, and
                      Business Continuity and ICT Disaster Recovery Management
                     Multi-sector experience including Banking, Insurance, Finance, Oil, Gas, Energy,
                      Manufacturing, Retail, Hi-Tech & Telecom
                     Western Press Award for services to business, 1994; BCI/CIR nomination for
                      lifetime achievement in BC, 1999, London; inducted into BC Hall of Fame by CPM magazine,
                      2004, Washington DC.

                     Specialist Risk Consultant – Enterprise Risk Management
Chris E. Mandel




                     Highly skilled risk and insurance professional with 25 years of experience designing,
                      developing and implementing large, global corporate risk management programs for Fortune
                      500 firms.
                     Principal Consultant and Founder - Excellence in Risk Management, LLC. (Texas, USA) Co-
                      founder and EVP, Professional Services, rPM3 Solutions, LLC (Maryland, USA).
                     Past experiences include Head of Global Risk Management for USAA, PepsiCo/Tricon
                      Global and American National Red Cross
                     Additional risk and insurance experience at Verizon Corp,. Marsh USA and Liberty Mutual
                      Insurance Co.
                     2004 Risk Manager of the Year – 2007 recipient of the Alexander Hamilton Award for
                      “Excellence in ERM” (at USAA) – former President, Risk and Insurance Management
                      Society, Inc.

                                                             32
Key Contacts
 Corporate                          Mumbai                      Delhi                       Bangalore
    Riskpro India                   Manoj Jain                  Rahul Bhan                  Casper Abraham
 Ventures (P) Limited               Director                    Director                    Director
                                    M- 98337 67114              M- 99680 05042              M- 98450 61870
                                    manoj.jain@riskpro.in       rahul.bhan@riskpro.in       casper.abraham@riskpro.in
     info@riskpro.in
     www.riskpro.in                 Sivaramakrishnan            Hemant Seigell
                                    Principal – Banking & FS    SVP – Risk Management
 C 561, Defence colony              M- 98690 19311              M- 99536 97905
   New Delhi 110024                 smaran.iyer@riskpro.in      hemant.seigell@riskpro.in

 Ahmedabad                          Pune                        Kolkata                     Gurgaon
 Maulik Manakiwala                  M.L. Jain                   Kashi Banerjee              Nilesh Bhatia
 Associate Firm                     Principal – Strategy Risk   EVP – Risk Management       Head – Human Capital Mgt.
 M - 91 9825640046                  M- 9822011987               M- 98304 75375              M- 98182 93434
                                    mljain@riskpro.in           kashi.banerjee@riskpro.in   nilesh.bhatia@riskpro.in
 Gourav Ladha
 Sap Risk Advisory
 M- 97129 52955

 Salem                              Ghaziabad                   Agra
 Chandrasekeran                     R Gupta                     Alok Kumar Agarwal
 Recruitment franchisee             Head – Insurance Risk       Associate Firm
 M - 91 9443599132                  M- 98101 07387              M- 99971 65253




Copyright- ©© 2012 RiskPro ,India .All rights reserved.
 Copyright- 2012 RiskPro ,India .All rights reserved.              33

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Fraud Risk Services Brochure

  • 1. Fraud Management- Risk Consulting Services Riskpro India Ventures (P) Limited New Delhi, Mumbai, Bangalore 1
  • 2. Who is Riskpro… Why us? ABOUT US MISSION  Riskpro is an organisation of member firms around India devoted to client service  Provide integrated risk management excellence. Member firms offer wide range consulting services to mid-large sized of services in the field of risk management. corporate /financial institutions in India  Currently it has offices in three major cities  Be the preferred service provider for Mumbai, Delhi and Bangalore and alliances complete Governance, Risk and Compliance in other cities. (GRC) solutions.  Managed by experienced professionals with experiences spanning various industries. VALUE PROPOSITION DIFFERENTIATORS  You get quality advisory, normally delivered by large consulting firms, at fee levels  Risk Management is our main focus charged by independent & small firms  Over 200 years of cumulative experience  High quality deliverables  Hybrid Delivery model  Multi-skilled & multi-disciplined organisation.  Ability to take on large and complex projects  Timely completion of any task due to delivery capabilities  Affordable alternative to large firms  We Hold hands, not shake hands. 2
  • 3. Our Network Presence New Delhi Agra Ahmedabad Kolkata Mumbai Pune Salem Bangalore 3
  • 4. Fraud Risk Management- Context Setting Business different Effective risk management elements have risks is a collective effort at a associated which needs to organizational level to be identified and action reduce potential threats plan put in place to mitigate and protect bottom lines of and reduce potential loss business occurrence 4
  • 5. Fraud Occurrence - Conditions  Financial Pressures  Personal Habits (Gambling, Drug, Alcohol)  Work-related Factors (Overworked, Underpaid, Not Promoted)  Achieve Financial Results (Bonus, Compensation)  Insufficient Working Capital, High Debt Level, Credit Difficulties Pressures Fraud Triangle Opportunities $ Rationalization  Poor Internal Controls  I am only borrowing the money and will pay it back  Low Fraud Awareness  Nobody will get hurt  Treat Fraudster With Leniency  The organization treats me unfairly and owes me  Rapid Turnover of Employee  It’s for a good purpose  Use of Many Banks  It’s only temporary, until operations improve  Weak Subordinate Personnel  Absence of Mandatory Vacations 5
  • 6. Fraud Risk – Diagnostics Process Identify Key Agree on Expectations and Fraud and Deliverables Integrity Risks Source Fraud and Assess Fraud and Integrity Risk Integrity Risks Evaluate and Improve Fraud and Measure Fraud and Integrity Risk Controls Integrity Risks Provide Change Evaluate Existing Management Reject, Transfer and Fraud and Integrity Retain Risks Risk Controls Communicate Results Design Improved Exceed Fraud and Integrity Risk Controls Build Improved Fraud Risk Diagnostic Process is designed to : Controls Into Client Processes - Prevent/Deter/Detect/Investigate Fraud Risk - Reduce Fraud Risk to an acceptable level - Improve your “ Bottom Line” 6
  • 7. Fraud Risk - Business Services Spectrum Fraud Risk Services Business Fraud Business Fraud Business Fraud Investigation Service Risk Management Hot Line System  Fraud Investigation Service  Fraud Risk Diagnostic  Whistleblower Service  Anti-Money Laundering  Fraud Risk Prevention Service  Intellectual Property Service  Ethics & Anti-Fraud Program  Corporate Intelligence 7
  • 8. Our ForensicsServices - Process OverviewServices Forensic & Fraud Investigation Life Cycle Business Legal and Fraud Fraud Risk Background Litigation Corporate Investigation Management Intelligence Ethics & Regulatory Verification Support Compliance Integrity Assessment  Investigation Analysis Reporting Cyber Crime IT Risk Past Records IT Evidence Vital Vendor Diagnostic Verification Collection Information Monitoring Sarbanes Investigation Oxley & Response Collection Organizational Education Business compliance Culture related to Vendor/Third Verification Interruption Party Program Assessment Forensics Claims  Business Analysis & Employment Vendor/3rd Clause 49 Internal IT  Dealers Party SEBI Reporting Verification Control & Risk IPR Disputes Assessment compliance  Franchisees Analysis Forensics & Reference Verification  Distributors Code of Investigation FCPA(Forei Security & Joint Venture Conduct Process  Suppliers gn Corrupt Privacy Program Partnership Design/ & Service Practice Criminal Disputes IT Governance Act) act Implementati Data Loss Providers Verification (COSO/COBIT) USA 1973 on Prevention  Organization Design & to be acquired Implementation Accounting Address Complex Case Anti-Fraud or merged KYC - Fraud Verification Management Measurement Procall Banks Investigation Training & Education 8
  • 9. Fraud Management- Risk Consulting Components Loss Prevention Risk Intelligence Business Ethics Background Anti-Corruption Whistle Blowing Screening Fraud Risk Vendor Screening Forensics Services Management Investigative Internal Risk Controls Litigation Services Accounting 9
  • 10. Loss Prevention Industry Alignment Employee Behavior Banking Automotive Financial Services Telecom Insurance Customer Service Real Estate Infrastructure Employee Theft Waste Pharma/ Retail Bio-tech Poor safety practices Energy Securities Bad accounting procedures 10
  • 11. Risk Intelligence Industry Alignment Geopolitical Banking Financial Services Automotive Surveys Insurance Telecom Risk Profiling Real Estate Infrastructure Criminal Suspect Pharma/ Retail Profiling Bio-tech Investigations Energy Securities 11
  • 12. Business Ethics Industry Alignment Banking Due Diligence Financial Services Automotive Telecom Insurance Corporate Social Responsibility Real Estate Infrastructure Ethical Assurance Pharma/ Retail Bio-tech Ethical Investing Business Ethics Energy Securities Training 12
  • 13. Anti-Corruption Industry Alignment Anti-Corruption Compliance & Banking Investigations Automotive Financial Services Telecom Insurance Policy & Procedure Design & Review Real Estate Infrastructure Investigative Due Diligence & Risk Assessment Investigate Allegations of Corruption Pharma/ Retail Bio-tech Compliance with Accounting & Internal Controls Energy Securities International Presence & Capability 13
  • 14. Whistle Blowing Industry Alignment Management information source Banking Automotive Financial Services Telecom Proactive approach – Establishing , enabling Insurance timely action Reduction in crime perpetrated against the corporation Real Estate Infrastructure Improved Labor relations Pharma/ Loss recovery due to theft, fraud & crimes Retail Bio-tech Awareness Culture creation Energy Securities Caller Information Advisory 14
  • 15. Background Screening Industry Alignment Banking Employee screening Financial Services Automotive Telecom Insurance Senior executive screening Real Estate Infrastructure Periodic employee screening Pharma/ Retail Bio-tech Substance abuse testing International background Energy Securities screening 15
  • 16. Vendor Screening Industry Alignment Family & Business history of promoters Banking Automotive Financial Services Telecom Financial Strength of Promoters or the Insurance Vendor Regulatory Compliance History Real Estate Infrastructure Criminal Records verification Pharma/ Market Reputation Retail Bio-tech Reference Checks with other Clients Energy Securities Vendor Due Diligence 16
  • 17. Forensics Services Industry Alignment Banking Automotive Disputes support Financial Services Telecom Insurance Forensic accounting Real Estate Infrastructure & Analysis Pharma/ Investigations Bio-tech Retail Technology Solutions Energy Securities 17
  • 18. Fraud Risk Management Industry Alignment Banking Operational Reviews Automotive Financial Services Telecom Insurance Investigative services Real Estate Infrastructure Project Management Training & Awareness Pharma/ Retail Bio-tech Data Analysis Energy Securities Interim Management 18
  • 19. Internal Risk Controls Industry Alignment Internal Audit strategic sourcing Banking Automotive Financial Services Telecom Insurance Enterprise Risk Management Regulatory compliances (SOX) Real Estate Infrastructure Contract compliance Pharma/ Corporate Governance Retail Bio-tech Continued Monitoring Energy Securities Integrated Assurance 19
  • 20. Litigation Services Industry Alignment Banking Bankruptcy Litigation Automotive Financial Services Telecom Insurance Commercial Litigation Real Estate Infrastructure Intellectual Property Insurance Claims Pharma/ Retail Bio-tech GAAP related support Energy Securities Computer Forensics 20
  • 21. Investigative Accounting Industry Alignment Effective controls for fraud Banking detection Automotive Financial Services Telecom Insurance Financial fraud and embezzlement Real Estate Infrastructure Determination of economic damages Financial modeling Pharma/ Retail Bio-tech Determination of change in net worth Energy Securities Insurance claims fraud 21
  • 22. Fraud Risk - Analysis & Management Risk Analysis Risk Risk Risk Assessment Management Monitoring Process Identification Control It Level Share or Activity Measurement Transfer It Level Diversify or Prioritization Entity Level Avoid It 22
  • 23. Our Approach  Protects you from any Monetary or Reputation damage  Ensures that the Code of Conduct is Report understood, followed and not violated Resolve  Enables you to identify risks / control gaps Investigate  Helps you identify any undisclosed production Analyze  Risk Mitigation Riskpro  Process Improvement & Reengineering End to End Solutions  Improved Corporate & IT Governance Integrated Financial  Evaluate & Classify Third Party Risk Solutions  Monitor and verify security controls Reasonably priced quality contracted to business vendors services  Mitigation of vendor service delivery risk High Quality Deliverables with experienced professionals 23
  • 24. Our Risk Consulting - Value Proposition Based on our understanding of your requirements, we have customized a package of our solution offerings to meet your needs. To detect and prevent fraud Our Solution For you and evaluate Code Of Benefits To You Conduct Compliance on following parameters :  Protects you from any  Fraud Detection Monetary or Reputation Resolve damage  Fraudulent Vendor Investigate Prioritize  Recruiting new dealers, solutions and remedial  Code of conduct suppliers, franchisees or Analyze measures Source Root establishment distributors cause of Problem  Anti-Fraud Measures Understanding Your Supply  Enables you to identify Quantify Loss  Monitoring Compliance and Aut Chain and Suggest risks / control gaps possible Actions horization Obtaining And securing Evidence  Helps you identify any  Workplace Practice To Monitor Your undisclosed production  Background check for Process Solve Compliances employees Issues  Risk Mitigation Confidential  Background check for Interviews with vendors customers Evaluating your need  Prevent default of high value bills 24
  • 25. Riskpro Clients Our Clients *Any trademarks or logos used throughout this presentation are the property of their respective owners 25
  • 26. Team Experiences Our Experiences Our team members have worked at world class Companies *Any trademarks or logos used throughout this presentation are the property of their respective owners 26
  • 27. RESUMES – Our team Credentials  Co-Founder - Riskpro  CA, CPA, MBA-Finance (USA), FRM (GARP) Manoj Jain  Over 10 years international experience – 6 years in Bahrain and 4 years USA  15 years exp in risk management consulting and internal audits, Specialization in Operational Risk, Basel II, Sox and Control design  Worked for Ernst & Young (Bahrain), Arab Investment Company (Bahrain), Navigant Consulting(USA), Kotak Mahindra Bank (India) and Credit Suisse(India)  Sox Compliance project for Fannie Mae, USA ( $900+ Billion Mortgage Company)  Co- Founder - Riskpro  CA (India), MBA (Netherlands), CIA (USA) Rahul Bhan  Over 15 years of extensive internal and external audit experience in India and abroad.  Worked with KPMG United Arab Emirates, PKF South Africa, Ernst and Young Kuwait, Deloitte Netherlands and KPMG India.  Worked with clients in a wide variety of industries and countries including trading, retail and consumer goods, NGO, manufacturing and banking and finance. Major clients include banks, investment companies, manufacturing organizations, aviation etc. 27
  • 28. RESUMES - Our team Credentials  Co-Founder - Riskpro Casper Abraham  PGD (Electrical & Electronics & Computer Programming)  30 years of experience in Information & Communications Technology (ICT) Solutions for Retail, Garments, Manufacturing, Services Industries.  Has created Companies, Divisions, Products, Brands, Teams & Markets.  Consulting in Business, Technology, Marketing & Sales & Strategic Planning.  Advisory, Training, Workshops & Implementation in Systems Thinking, Systems Modeling & Balanced Scorecard  Worked with TIFR, Mahindra, Ambience, Communico-Graphique & Ionidea Inc, USA,  Sr Vice President – Risk Management  MBA, PDFM,NSE-NCFM, PMP, CSSGB,ISO 9001:2000 I.A,GARP-FBR, ITILV3,CPP-BPM Hemant Seigell  Professional with 17 years of rich experience into diverse Consumer finance/ Lending operations ,Risk Management,BPMS, Consumer Banking, NBFC, Management Consulting & Housing finance in BFSI industry having successfully led key business strategic engagements across multi-product environment in APAC, Australia and US regions.  Worked with GE, ABN AMRO Bank, Citigroup, Accenture, Deutsche Postbank  Highly skilled and expert Trainer in Risk areas across Credit, Fraud, Operational, Corporate Risk management.  Specializes in Fraud Control, AML/KYC Compliance ,QA ,ERM and Regulatory governance. 28
  • 29. RESUMES - Our team Credentials  Head - Insurance Risk Advisory services  B.sc, Associate of Indian Institute of Insurance Licensed Category A Insurance surveyor R. Gupta   26 years of experience in Insurance advisory services, Loss adjusting for large corporates,Claims management.  Has assessed more than 4500 high value insurance claims across various industry sectors.  Risk management inspection  Valuations of fixed assets for insurance purpose.  Head - Human Capital Management Nilesh Bhatia  Chartered Accountant, Lead Assessor ISO 9000, Six Sigma Trained, Trained on Situational Leadership, Trained on interviewing skills and Whole Message Model.  Over two decades of international, multi-cultural experience in finance and human resources viz. internal audit, accounting operations, accounting process review & re-designing, risk management, business solutioning, six sigma projects, talent acquisition, talent retention, organization design/redesigning, compensation and appraisal processing, employee and customer satisfaction surveys, knowledge management and finance services.  Worked with Citicorp/MGF, India Glycol, Delphi, American Express India, American Express USA, Fidelity International and Macquarie Global Finance Services India. 29
  • 30. RESUMES - Our team Credentials  Co-founder- Riskpro B.Com, FCA Rajesh Jhalani   Senior Partner with 48 year old Delhi based Chartered Accountant firm, Mehrotra and Mehrotra  Over 19 years of experience in the field of Audit, Taxation, Company law matters.  Major clients served are NTPC, BHEL, Bank of India, PNB, Airport Authority of India etc.  Specialist Risk Consultant – ERP & IT Compliance  SAP Certified, MBA (Finance), SAP Security trained (from SAP India), SAP GRC Access Gourav Ladha Controls trained (from SAP India)  Over 7 years of experience working in the area of ERP/IT Risk advisory, primarily focusing on SAP, for ‘Fortune 500’ clients in around 8 countries including US, UK, UAE, Hong Kong, etc  Specializes in SAP Risk & Controls Advisory, SAP Business Process Controls Audit, SAP Security & Segregation of Duties Control Audit, ERP Trainings,  Strong Industry experiences ranging from Beverages, Insurance, Energy, FMCG, Pharmaceutical, Retail, Telecommunication to IT Services  Worked for risk advisory teams of reputed organizations like Ernst & Young, EXL Services 30
  • 31. RESUMES - PARTNERSHIPS Credentials Consultant – Information Security & IT Governance  LLB, CA, CISA, CWA, CS, CFE and others Anjay Agarwal  Over 15 years of experience in the field of Audit, Taxation, Investigations.  Specializing in the field of Systems Audit, Cybrex Audit, Computer Crime Investigations, IS Forensics  International Committee Member of Governmental and Regulatory Agencies Board and Academic Relations Committee of ISACA, USA  Consultant – Quality Management  Founder of PMG, a TQM Consulting Co in Delhi Piyush Kumar  Mechanical Engineer  20+years experience in TQM concepts.  Strong skill set in various productivity & quality improvement projects including Six Sigma offerings  Past experiences include reputed organizations like Andersen Consulting, Eicher Consulting & Nathan & Nathan consultants 31
  • 32. RESUMES - PARTNERSHIPS  Specialist Risk Consultant – Business Continuity Andrew Hiles  Founder and 15-year Chairman of Survive, the first international user group for Business Continuity professionals  Founding director and first Fellow of the Business Continuity Institute  Over 25 years international consulting expertise in Risk, Crisis, Emergency, Incident, and Business Continuity and ICT Disaster Recovery Management  Multi-sector experience including Banking, Insurance, Finance, Oil, Gas, Energy, Manufacturing, Retail, Hi-Tech & Telecom  Western Press Award for services to business, 1994; BCI/CIR nomination for lifetime achievement in BC, 1999, London; inducted into BC Hall of Fame by CPM magazine, 2004, Washington DC.  Specialist Risk Consultant – Enterprise Risk Management Chris E. Mandel  Highly skilled risk and insurance professional with 25 years of experience designing, developing and implementing large, global corporate risk management programs for Fortune 500 firms.  Principal Consultant and Founder - Excellence in Risk Management, LLC. (Texas, USA) Co- founder and EVP, Professional Services, rPM3 Solutions, LLC (Maryland, USA).  Past experiences include Head of Global Risk Management for USAA, PepsiCo/Tricon Global and American National Red Cross  Additional risk and insurance experience at Verizon Corp,. Marsh USA and Liberty Mutual Insurance Co.  2004 Risk Manager of the Year – 2007 recipient of the Alexander Hamilton Award for “Excellence in ERM” (at USAA) – former President, Risk and Insurance Management Society, Inc. 32
  • 33. Key Contacts Corporate Mumbai Delhi Bangalore Riskpro India Manoj Jain Rahul Bhan Casper Abraham Ventures (P) Limited Director Director Director M- 98337 67114 M- 99680 05042 M- 98450 61870 manoj.jain@riskpro.in rahul.bhan@riskpro.in casper.abraham@riskpro.in info@riskpro.in www.riskpro.in Sivaramakrishnan Hemant Seigell Principal – Banking & FS SVP – Risk Management C 561, Defence colony M- 98690 19311 M- 99536 97905 New Delhi 110024 smaran.iyer@riskpro.in hemant.seigell@riskpro.in Ahmedabad Pune Kolkata Gurgaon Maulik Manakiwala M.L. Jain Kashi Banerjee Nilesh Bhatia Associate Firm Principal – Strategy Risk EVP – Risk Management Head – Human Capital Mgt. M - 91 9825640046 M- 9822011987 M- 98304 75375 M- 98182 93434 mljain@riskpro.in kashi.banerjee@riskpro.in nilesh.bhatia@riskpro.in Gourav Ladha Sap Risk Advisory M- 97129 52955 Salem Ghaziabad Agra Chandrasekeran R Gupta Alok Kumar Agarwal Recruitment franchisee Head – Insurance Risk Associate Firm M - 91 9443599132 M- 98101 07387 M- 99971 65253 Copyright- ©© 2012 RiskPro ,India .All rights reserved. Copyright- 2012 RiskPro ,India .All rights reserved. 33