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Communicating Bad news
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Rahul Rajeev
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An attempt to see how bad news can be communicated effectively to get a positive result.
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Communicating Bad news
1.
Communicating Bad News
2.
hH How to
communicate bad news?
3.
4.
Use buffer statements
effectively
5.
6.
7.
8.
Discuss how recommendation
addresses the problem
9.
10.
Set expectations for
future
11.
12.
m Make them
accept it with a smile…
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