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Communicating Bad News
hH How to communicate bad news?
Our situation ,[object Object]
Use buffer statements effectively
Be clear, don’t try to              obscure  the situation,[object Object]
How Did This Happen? Explain: ,[object Object]
Original assumptions that are no longer valid,[object Object]
Discuss how recommendation addresses the problem
Discuss how plan will address hardships resulting from action,[object Object]

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Communicating Bad news