3. Steve Jobs
• Steve, the Most admired Innovator; Apple
Products, the Byword for Innovation.
• A Case of a Magical Marketer Hidden inside a
Magical Innovator.
• Consumer Orientation guided Steve’s Product Design
Endeavours.
• Steve always looked at Product as a Carrier of Value
to Customers.
4. Correctly Sized Up The New Consumer
Community
• Jobs understood the new target community.
• It was the new community that was generally
prosperous, wanted new technology, and was
gadget-savvy.
• He didn’t invent new technology, but
repackaged them with taste and quality.
5. ‘An Ecosystem of Lifestyle Devices’
• Steve Job’s products are called an ‘ecosystem of lifestyle devices’, not just
any other product.
• He wanted device
interconnectivity, so that the
consumer could view a photo
that he took on his phone, on
his Computer effortlessly.
• If you own multiple Apple devices,
it is possible for you to have the same
content on all of your Apple devices.
6. Importance Of Customer’s Emotional
Response
• Steve Jobs wanted to create the ‘Wow’ effect after a customer saw his
product for the first time.
• Customers, as a whole, are delighted by new innovations and new, unique
products.
• Emotional attachment to the
company was also created
through world class after-sales
service through its Apple Care
service.
7. Product Differentiation
• In economics and marketing, product differentiation is the
process of distinguishing a product or service from others, to
make it more attractive to a particular target market. This
involves differentiating it from competitors' products as well
as a firm's own products.
• Apple differentiates its products
from those of its competitors
by having more innovative
technology, premium prices,
design quality and simplicity.
8. Early Galaxy S phones and their software
were
Apple Galaxy S
heavily influenced by the iPhone.
9. Differentiation-based Marketing Strategy
Steve Job’s strategy for Apple was:
• Offer a small number of products.
• Give priority to profits over
market share.
• Focus on the high end.
• Create a halo effect that
makes people starve for
new Apple products.
10. A Little More Of Steve Jobs
• Steve Jobs called the computer, the bicycle of the mind.
• As said by a popular technology blogger, “Instead of a
computer being a destination, it's something that is always
with us, ready to call up a map, or a restaurant
recommendation, or simply fill time with a flapping bird. To
put it another way, mobile is a big deal not because we use
computers more, but because a computer is with us in more
places.”
• This is exactly what the iPhone and the smartphones that
followed have done for people.
11. Ingredients of Steve’s Product
Excellence
There were three key elements for achieving
product excellence:
• Innovating more than inventing,
• Design excellence, and
• Aesthetics.
12. Innovating More Than Inventing
• Steve Jobs was an innovator, rather than an inventor.
• Apple, under him, took concepts, improved them, and made
them into ‘Wow’ products.
• All Apple devices that we know of, were reinvented for people
who
didn’t want to learn
computer programming
or negotiate the technical
hassles of keeping their
gadgets working.
13. • Apple’s products represented a gel of elegance, smartness,
ingenuity, and novelty, with the latest in technology.
14. An Example Of Apple’s Early
Innovation
• A computer with a mouse – Apple Lisa.
• The Apple Lisa came with a single button mouse that used the
GUI (Graphical User Interface) called Xerox Star from the
company, Xerox Alto.
• This mouse has since been replaced by more technologically
superior products, such as the magic mouse.
15. Another Example – The Apple iPod
• The iPod wasn’t the first music player with a hard
drive when it was introduced in 2001.
• Before that we had the Rio PMP300, introduced in
1998.
16. iTunes
• iTunes started as a simple software that
ripped your CDs into mp3 files.
• But, now it has become a platform where you
can not only play music, but also buy music,
movies, books, games to play on your iOS
devices, etc.
18. • Steve was a perfect sculptor.
Design has contributed a huge part in success of
apple.
The best pro of an Apple is it is nimble.
Apple’s top priority is to maximise efficiency thereby
minimising cost .
Steve job wanted to make most advanced
technology simple to use .. For examples are ..
20. DIGITAL MUSIC PLAYER
APPLE specifically introduced and focused on user
friendliness with the release of IPOD , a device for music
21. SMARTPHONE
Apple innovated a lot and presented iphone with multitouch
interface with a large touch screen that comes in handy.
22. TABLET COMPUTERS
APPLE introduced IPAD in 2010 with a touch interface
.This was a complete definition of tablet computer as a
new class of portable device .This product was highly
appreciated by the consumers.
25. “You know good design when you use it” this was
one of the tag line of apple iOS 7.
• This device is so inclined to its aesthetic sense
that it makes customers clear about their
thoughts on the device which revolves around its
design.
26. Some of the Famous Products Steve
Created
• Macintosh [1984]
• iMac [1998]
• iPod [2001]
• iPhone [2007]
• iPad [2010]
27. Conclusion
Steve Jobs has and is still touching
the lives of people all around the
world today. His story is amazing
to read because despite all of the
hardships he faced, he did what he
said he was going to do: become a
millionaire.
Thank you , for listening so patiently. You may ask us questions now
Talk about iCloud. How Microsoft started SkyDrive even before Apple, but Apple was the first company that was able to market Cloud Computing through iCloud.
Example of innovative tech – Fingerprint sensor
Talk about Apple vs. Android phones. Like the technical problems.
This enabled users to move the mouse and open icons like, the wastebasket, folders, etc., with a single click.
Steve Jobs innovated upon something that already existed. And the iPod tuned out to be the first successful digital music player with a hard drive.
iTunes has become one of the number one platforms to buy music leaglly.