Prepared by-Rajib,Sakti,Sonali,Ayushi,Sneha and srutika 200-2011 Batch Asian school of Business Management,Bhubaneswar Presented to:Dr.Sumita Mishra

1. Well come to

2. 1st
scene
customers Dissatisfaction
anD
employees inconvenience

3. 2nd
Scene
InteractIon between ceo and Md

4. 3rd
Scene
connectIon between Self Managed teaM
and organIzatIonal coMpetItIveneSS

5. 4th
Scene
A SeriouS diScuSSion Among ceo,md
And Smt

6. PreSentAtion By chief
of Smt
Customer
satisfaction
And
Company
performance
Service
guarantee
Customer
Relationship
Managing
customer
Strategic
alignment
Leadership

7. 5th
Scene
celebration