The document provides details of the Emirates Institute for Banking & Financial Studies' (EIBFS) annual training plan for 2012. The plan offers over 400 programs across various disciplines including banking science and operations, credit management, corporate and project finance, banking English, and others. The programs will be conducted in EIBFS branches in Sharjah, Abu Dhabi, Dubai, Al Ain, and Fujairah. New programs have been added and the Dubai branch will expand EIBFS' geographical reach. The training plan aims to enhance the skills of UAE's banking and finance sector employees through continuous learning opportunities.

1. Annual Training Plan
2 12
www.eibfs.com
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3. Enhance Your Skills…

4. C H A I R M A N ’ S M ESSAG E
We are pleased to our annual training plan 2012. The plan focuses on supporting the banking
and finance sector, in the UAE by enhancing its continuous efforts to upgrade the skills and
competencies of its human resources, and enabling them to provide excellent services and
innovative products.
The new 2012 training plan has several distinguishing features, at the forefront of which is the
application of a scientific approach to meet the existing and future needs of the banking sector,
and helping it flourish in a turbulent environment characterized by various challenges, hence
sustaining its growth and enhancing its contribution to our national economy.
2 The entry of the new Dubai branch into service during the year 2012 widens the geographical coverage of the plan, and
represents an addition to Sharjah and Abu Dhabi branches and other locations where training is offered.
Cooperation with regional and international distinguished banking and financial institutions is maintained to reinforce our
plans with the state of the art and best practices in training and development. It is worth mentioning here that we are develop-
ing our training and educational programs by introducing new professional programs in areas of high relevance to the
banking and finance sector such as credit management, banking operations, compliance awareness and anti – money
laundering awareness. In addition to that, we will also introduce new graduate and post-graduate programs.
As we present this plan, we would like to encourage all Banking and Finance Institutions to benefit from all the (403)
programs included in the plan.
I would also like to thank all the HR & Training managers, other employees in the banking & finance sector for their appreci-
ated cooperation in developing the plan, and express many thanks to EIBFS staff
Lastly, I hope that the 2012 training plan will facilitate achieving our objective in enhancing the capabilities of the staff of the
banking and finance sector in UAE.
Ahmed Humaid Al Tayer
Chairman

5. G M ’ S M ESSAG E
In our relentless efforts to meet the current and future needs of the Banking & Finance sector in the
state, in the area of training & development, we at EIBFS are committed to the continuous improve-
ment of our training programs. This commitment to continuous improvement is exemplified in 2012
training plan.
Annually we work in close collaboration with the Banking & Finance sector, to develop the training
plan using a scientific approach to determine training needs, prioritize them and design the
program to satisfy them, keeping an eye on the new developments in the international scene.
The 2012 Annual Training Plan represents a quantum leap compared to the 2011 training plan,
by adding (14) new programs in several training areas to match the requirements of the Banking & Finance Sector. This
brings the total number of our 2012 programs to (403) training programs, representing 14.5% increase compared to the
3
2011 training plan. (36) programs will be organized and offered in our new branch in Dubai; that will broaden our
geographical coverage, in addition to the existing branches of Sharjah and Abu Dhabi and other locations where training
is offered such as Al-Fujairah & Al-Ain. In addition to that, a number of training programs will be offered in the evenings, in
response to the requirements of the Banking & Financial institutions.
Diversification of programs is another major characteristic of the 2012 annual training plan that suits the needs of various
levels, the plan includes a number of professional certificate programs offered in cooperation with reputable international
institutions, such as: The Association of Chartered Certified Accountants-UK, The Hong Kong Institute of Bankers, and The
Chartered Institute for Securities & Investment Qualifications.
The plan also includes a number of round tables, workshops, in addition to, leadership programs aiming at developing
Leaders, implemented in collaboration with Darden Business School, Virginia University and Harvard University.
Lastly, I would like to encourage all employees in the Banking & Finance sector to benefit from all the programs and develop-
ment activities included in 2012 annual Training plan. We really thank the banks on their active participation to make our
plan a success.
My best wishes and hopes for a successful and productive year to all.
Jamal Ahmed Al Jassmi
General Manager

6. ABOUT US
The Emirates Institute for Banking & Financial Studies (EIBFS) stands out amongst its contemporaries, being the sole provider
of specialized knowledge and enhanced learning experiences to the banking and financial sector in UAE, since its estab-
lishment in 1983.
EIBFS offers a wide range of training and academic programs that cater for the needs of banking, insurance, exchange and
finance sectors. Thereby upgrading the knowledge and skills of current professionals, as well as creating a pool of UAE
nationals capable of pursuing careers in the industry.
Our Vision
To be a leading institution in providing world-class education and training in banking and finance at local, regional and
international levels.
Our Mission
 To constantly provide excellent banking and financial human development programs to the satisfaction of our customers.
4  To contribute effectively towards emiratization in the banking and finance sector.
 To upgrade and disseminate specialized knowledge in the banking and finance sector.
 To promote scientific research in banking & finance sector.
Our Objectives
 To raise the standard of performance of the workforce employed in the banking sector.
 To qualify the UAE Nationals for successful careers in the banking & financial sector.
 To attract UAE Nationals who are not employed in Banks, train them to apply the concepts and methods of banking,
thereby augmenting the existing pool of skilled national human resource.
EIBFS Values
 Professionalism (including quality) Excellency  Creativity
 Integrity  Quality
 Team spirit  Lifetime learning
 Accountability  Building success
 Transparency (including openness)  Towards globalization

7. Training
The EIBFS since inception is engaged in designing and delivering short-term training programs annually that focus on
imparting knowledge and promoting skills to banking and financial sector employees. The annual training plan is consid-
ered one of the major methods used by EIBFS to achieve its objectives, vision and strategic plan in qualifying the competent
banking staff and clients, to meet the growing needs of the banking and financial industry at the national and international
levels.
Conferences / Symposiums/Round Table Meeting
The EIBFS organizes important symposiums, round table meetings,
workshops and conferences annually on topical issues featuring
eminent international speakers. It also organizes international
conferences every two years which are attended by important
delegates fromUAE and different parts of the world. 5
Services and Facilities offered by EIBFS on Leasing Basis
EIBFS is offering services and facilities to banks members/non-
members on leasing basis.
EIBFS Sharjah:
 Training Halls: 18 training halls with different learning
styles (workshop style, U-shape, ..etc) which can accom
modate around 15 – 30 participants
 Meeting Halls: 2 meeting Halls which can accommodate
up to 12 people
 Auditorium: 2 auditoriums which can accommodate upt o
175 – 370 people
 Computer Lab: 4 computer labs which can accommodate
up to 20 people

8. EIBFS Abu Dhabi:
 Training Halls: 16 training halls with different learning styles (workshop style, U-shape, ..etc) which can accommodate
around 15 – 30 participants
 Auditorium: 1 auditorium which can accommodate up to 400 people
 Computer Lab: 3 computer labs which can accommodate up to 20 – 25 people
All our facilities are specially designed and equipped with latest audio-visual aids and internet access
6
The Library
The library is located on the ground floor of the building and the participants are encouraged to make full use of this facility.
Our Library provides various training and learning tools such as: books, periodicals, references, video tapes, compact discs
and electronic databases.
Library Services:
 Online Catalogue: Online search can be conducted (through the Internet) in the Library’s collection
 Islamic Financing Information Service (IFIS): It is a database that offers specialized information on Islamic banking &
finance including reports, research and studies etc.
 Reuters Database
 Zawya Database: offers financial information, and information about the Gulf cooperation council countries and Arab
countries.

9. How to get to EIBFS?
Sharjah Branch
Working Hours: Sunday – Thursday
08:00- 15-00 & 16:30-21:00
Located on the right hand side of the Central
Bank, opposite to Sharjah Immigration. Close
To Sharjah Mega Mall
Tel : (06) 5728880
Fax : (06) 5723983/5728080
P.O Box 4166, Sharjah, UAE
Email: training@eibfs.com
Abu Dhabi Branch ABU DHABI 7
Working Hours: Sunday – Thursday
08:00- 15-00 & 16:30-21:00
Located on the Mouroor Street, EIBFS Building.
Tel : (02) 4464666
Fax : (02) 4457700/4435222
P.O Box 7108, Abu Dhabi, UAE
Email: training@eibfs.com
Dubai Branch
Opening September, 2012
Academic City, Beside Zayed University,
EIBFS Building
EIBFS
DUBAI

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11. Annual Training
Plan 2012
INDEX
10
Banking Science Credit Mgt.
& Corporate & Banking English
Operations Project Finance Programs
Programs Programs
18 32 44
Treasury & Marketing Sales Human Resources
& Management & Islamic Banking
Investment
Customer Service Leadership Programs
Programs
Programs Programs
54 72 84 100
E-banking Risk Management Leadership Accademic &
Applications & Compliance Development Professional
Programs Programs Programs Certificate
Programs
112 122 138 144

12. A N N UA L T R A I N I N G
10
PL AN 2012
Return to Index

13. A N N UA L T R A I N I N G P L A N 2 0 1 2
B A N K S C I E N C E & O P E R AT I O N S P R O G R A M S
Code Course Name Sharjah Abu Dhabi Dubai Al Ain Fujairah
1101 Bank Guarantees Mar 11-12 | Nov. 4-5 | Dec. 9-10 April 29-30 | Nov. 25-26
1102 Banking Practice & Law in UAE Feb. 19-21 | Nov. 11-13 Mar 18-20 | Sept 30-Oct 2 Nov. 4-6
1104 Economics for Bankers Jan 8-10 | Sept 30-Oct 2 Jan 15-17 | Oct 14-16 Sept 23-25
1105 IFRS May 27-28 | Oct 14-15 Feb. 19-20 |Nov. 18-19 Dec. 16-17
1106 Introduction to Banking Products & Operation Jan 15-17 | Apr 29- May 1 | Sep 16-18 Jan 8-10 | Sept 23-25 Oct 14-16 Nov. 18-20
1108 Principles of Internal Audit in Banks Mar 18-19 | Nov. 25-26 May 6-7 | Dec. 16-17
1109 Retail Banking Feb. 12-13 | Sept 9-10 Mar 4-5 |Nov. 11-12 Nov. 11-12
1110 Statistics for Bankers Jan 22-24 | June 24-26 Dec. 23-25
1111 Trade Finance- Basic Jan 29-31 | March 11-13 | April 1-3 A | Sept 23-25 Feb. 26-28 | June 10-12 May 20-22 Mar 25-27
1112 Trade Finance- Advanced Mar 4-6 | June 3-5 | Oct 7-9 May 13-15 | Sept 9-11
1113 ISBP July 1-3 | Dec. 23-24 April 1-3 | Nov. 4-6
1114 SWIFT Messages NEW May 6-7 Oct 21-22 Nov. 18-19 11
C R E D I T M A N AG E M E N T, C O R P O R AT E & P R OJ E C T F I N A N C E P R O G R A M S
Code Course Name Sharjah Abu Dhabi Dubai Al Ain Fujairah
1201 Basic Financial Calculations June 10-11 A | Oct 14-15 Jan 8-9 | July 1-2
1202 Credit Appraisal Techniques Mar 4-6 | Oct 21-23 A | Dec 23-25 April 29- May 1 | Nov. 11-13 Nov. 4-6
1203 Credit Management April 22-24 | Sept 23-25 Mar 18-20 | April 22-24 Nov. 25-27
1204 Financial Statement Analysis Jan 29-31 | May 20-22 | Sep 30-Oct 2 | Dec. 9-10 April 8-10 | Sept 16-18 Sept 23-25
1205 Problem Loan Management Mar 11-13 | Dec. 16-18 May 27-29 | Sept 9-11
1206 Project Financing May 13-15 | Nov. 25-27 Mar 25-27
1207 Real Estate Finance May 27-29 | Nov. 18-20 April 1-3 | Dec. 16-18
1208 Securitization Feb. 26-27 Oct 7-8
1209 Syndicated Loans April 15-16 Nov. 4-5
1210 Working Capital Finance April 29-30 Dec. 9-10
Evening A Arabic * Registration will close 3 weeks prior to the starting date of the course Morning: 8:30 - 14:00 | Evening: 17:30 - 21:00

14. A N N UA L T R A I N I N G P L A N 2 0 1 2
BANKI NG ENGLISH PROGR AMS
Code Course Name Sharjah Abu Dhabi Dubai Al Ain Fujairah
1301 Business Communication Feb. 12-14 | Oct 7-9 Feb. 26-28 | Oct 21-23 Sep 30-Oct 2 Feb 26-28
1302 English for Bankers I Jan 8-12 | Mar 4-8 | April 1-5 | Jun 3-7 | Oct 14-18 June 10-14 | Sep 9-13 | Dec. 9-13 Sept 16-20
1303 English for Bankers II Feb.19-23 | Apr15-19 | May 6-10 | Sep 9-13 | Nov.11-14 Jan 29- Feb 2 | Mar 25-29 | Apr 8-12 | Jul 1-5 | Dec 23-27 Oct 21-23
1304 English Presentation Skills Mar 18-20 | Nov. 4-6 Jan 15-17 | May 13-15 Nov 18-20 Sep 16-18
1305 English Speaking Skills Jan 22-26 | May 20-24 | Dec. 9-13 Apr 1-5 | Nov. 4-8 Mar 11-15
1306 Professional Business Writing July 1-3 | Dec. 16-18 May 27-29 | Sept 23-25 Nov. 25-27
1307 Report Writing Skills June 24-25 | Sept 30-Oct 1 Feb. 12-13 | June 24-25 Dec. 23-24
T R E A S U RY & I N V E S T M E N T P R O G R A M S
12 Code
1401
Course Name
Assets Liabilities Management (ALM)
Sharjah
Jan 22-24
Abu Dhabi
Sept 16-18
Dubai Al Ain
Oct 21-23
Fujairah
1402 Bank Assurance (Bancassurance) Mar 25-26 Nov. 25-26
1403 Business Valuation April 15-17 July 1-3
1404 Capital Markets and Money Markets Mar 4-5 | April 22-23 | Oct 14-15 June 10-11 Dec. 9-10
1405 Foreign Exchange Basic Jan 8-10 | June 3-5 | Oct 7-9 Jan 15-17 | Nov. 18-20 Oct 14-16
1406 FX & Money Markets - Advanced Feb. 12-14 | Nov. 25-27 Feb. 26-28 | Sept 23-25 Dec. 16-18
1407 Derivatives May 20-21 Oct 21-22
1408 Investment Banking Jan 29-31 | Sept 16-18 April 22-24| Dec. 23-25
1409 Portfolio Management & Mutual Funds Feb. 19-21 June 3-5
1410 Private Banking Feb. 26-27 | Nov. 11-12 May 6-7
1411 Stock Market Analysis Valuation May 13-15 May 27-29
1412 Treasury Management April 1-2 | Sept 9-10 Feb. 12-13 | May 20-21
1413 Fixed Income Analysis Dec. 16-17 Apr 29-30
1414 Structured Products NEW May 6-7 Oct 14-15
1415 Corporate Banking April 8-10 | Nov. 4-6 Feb. 19-21
Evening A Arabic * Registration will close 3 weeks prior to the starting date of the course Morning: 8:30 - 14:00 | Evening: 17:30 - 21:00

15. A N N UA L T R A I N I N G P L A N 2 0 1 2
M A R K E T I N G S A L E S & C U S TO M E R S E R V I C E P R O G R A M S
Code Course Name Sharjah Abu Dhabi Dubai Al Ain Fujairah
1501 Achieving Teller Excellence Jan 29-30 | Sep 18-19 May 27-28 Dec 23-24
1502 Breakthrough Customer Service Feb 12-13 | Apr 15-16 | Oct 14-15 Jan 22-23 | Apr 29-30 | Dec 16-17 Sep 16-17 Jun 24-25 Sep 9-10
1504 Customer Relationship Management Corporate Feb 26-27 | Jun 24-25 | Nov 25-26 Jan 29-30 | Sep 23-24 Oct 7-8
1505 Customer Relationship Management Retail Mar 18-19 | Jun 3-4 | Dec 9-10 Feb 12-13 | Oct 21-22 Nov 11-12
1506 Ground Rules and Code of Ethics May 6-7 Sep 18-19
1507 Marketing of Financial Services Jan 15-16 | Oct 7-8 Apr 8-9 | Dec 23-24
1508 Tele Sales Skills Apr 1 | July 1 Mar 4 | Sep 9
1509 Business Etiqutte NEW Apr 22-23 | Oct 21-22 May 6-7 | Dec 9-10 Sep 23-24
1510 Government Relations Officer NEW Apr 29-30 Nov 25-26
1511 New Banking Product Development Apr 8-9 | Sep 9-10 Nov 18-19 Dec 9-10
H U M A N R E S O U R S E M A N AG E M E N T & L E A D E R S H I P P R O G R A M S 13
Code Course Name SHARJAH Abu Dhabi Dubai Al Ain Fujairah
1601 Bank Branch Management Skills April 22-24 Nov. 11-13 Oct 14-16
1602 Coaching and Mentoring Feb. 19-20 | Sept 23-24 May 13-14
1603 Effective Communication Techniques Jan 22-23 | Nov. 11-12 Mar 18-19 | June 3-4
1604 Effective Leadership Skills Mar 11-13 | Nov. 18-20 Feb. 19-21 | July 1-3
1605 Interview and Selection Techniques Mar 25-26 | June 10-11 Mar 11-12
1606 Negotiation Skills Feb. 14-15 | Dec. 16-17 May 20-21 Sept 30-Oct 1
1609 Stress Management May 20 | Oct 7 June 24
1610 Team Building Mar 4-5 | Oct 21-22 Jan 22-23 | Sept 30-Oct 1 Nov. 4-5 Jan 29-30 Oct 14-15
1611 Time Management Mar 18-19 | Nov. 4-5 Feb. 26-27 | April 22-23 Nov. 25-26 Dec. 16-17 May 13-14
1612 Emotional Intelligence April 29-30 Mar 25-26
1613 Performance Management April 1-3 | Sept 30-Oct 1 April 15-16
1614 Six Sigma NEW May 20-22 April 1-3
1615 Total Quality Managament NEW May 27-29 Sept 16-18
Evening A Arabic * Registration will close 3 weeks prior to the starting date of the course Morning: 8:30 - 14:00 | Evening: 17:30 - 21:00

16. A N N UA L T R A I N I N G P L A N 2 0 1 2
ISL AMIC BANKI NG PROGR AMS
Code Course Name Sharjah Abu Dhabi Dubai Al Ain Fujairah
1701 Development of New Islamic Banking Products July 1-3 April 15-17
1702 Introduction to Islamic Banking Jan 15-16 | Mar 18-19 | May 27-28 |Oct 21-22 Jan 8-9 |May 13-14 | Sept 30-Oct 1 Oct 14-15 Feb. 12-13
1703 Islamic Accounting Standards Mar 25-27 | June 24-26 April 8-10
1705 Islamic Capital Markets May 20-21 | Nov. 4-5 June 24-25
1706 Islamic Credit Products Mar 11-12 | Sept 30-Oct 1 Mar 4-5
1707 Islamic Investment Products Jan 22-23 | June 10-11 Mar 11-12
1708 Islamic Jurisprudence of Financial Transactions Mar 4-5 | Sept 23-24 Jan 29-30
1709 Islamic Project Finance April 15-16 | Nov. 18-19 Oct 7-8
1710 Liquidity Risk Management in Islamic Banks May 13-14 | Dec. 16-17 June 10-11
NEW
14 1711 Achieving Sales Excellence in Islamic Banks Dec. 23-24 Nov. 4-5 `
E- B A N K I N G A P P L I C AT I O N S P R O G R A M S
Code Course Name SHARJAH Abu Dhabi Dubai Al Ain Fujairah
1801 Application of Ms Excel Jan 15-16 | Oct 21-22 Mar 4-5 | April 15-16
1804 Computer Crimes and Security System May 13-14 Sep 16-17 Oct 7-8
1806 Database Management Access April 8-10 | Nov. 18-20 Oct 7-9
1807 E- Banking Feb. 26-27 | Dec. 23-24 June 3-4
1808 Financial Modeling April 29- May 1 | Sept 23-25 April 22-24
1809 MS Outlook Jan 29 | June 10 Mar 11
1810 Application of MS Word Advanced NEW Mar 25-26 | Sept 16-17 Jan 22-23 | Oct 14-15
1811 Application of MS PowerPoint NEW April 22-23 | Nov. 25-26 May 20-21 | Nov. 11-12
Evening A Arabic * Registration will close 3 weeks prior to the starting date of the course Morning: 8:30 - 14:00 | Evening: 17:30 - 21:00

17. A N N UA L T R A I N I N G P L A N 2 0 1 2
R I S K M A N AG E M E N T & C O M P L I A N C E P R O G R A M S
Code Course Name SHARJAH Abu Dhabi Dubai Al Ain Fujairah
1901 Anti Money Laundering: Law & Regulations Jan 8-9 | Mar 11-12 | June 10-11 | Sep 9-10 | Nov. 18-19 Jan 22-23 | Sep 18-19 Nov. 25-26 Oct 7-8 April 15-16
1903 Compliance Insights in Banks Apr 29-30 | Oct 21-22 Jun 3-4
1904 Corporate Governance in Banks May 27-28 Mar 25-26
1906 Detection for Forgery and Counterfeiting Mar 25-26 | Dec. 9-10 Sep 30-Oct 1
1907 Financial Crimes Under AML Feb. 26-27 | Oct 7-8 May 20-21
1909 Liquidity Risk Management May 13-14 | Jun 3-4 Feb 19-20
1910 Operational Risk Management Apr 8-9 | Nov. 11-12 Mar 18-19
1911 Risk Management in Banks Jan 15-17 | May 6-8 | Nov. 4-6 Feb 12-14 | June 24-26 Oct 7-9 Apr. 8-10 Nov. 25-27
1913 Market Risk Management NEW Mar 18-19 | Dec. 23-24 Apr. 15-16 | Oct 7-8
1914 Credit Risk Management NEW Feb. 12-13 | Jun 24-25 Mar 11-12 | Dec. 16-17 15
1915 Basel Accords Compliance Insights- Basic NEW Feb 19-20 | July 1-2 Jan 29-30 | Nov. 18-19 Sept 30-Oct 1
1916 Basel Accords Compliance Insights- Advanced NEW Apr 1-2 | Sep 23-24 May 6-7 | Dec. 9-10 Nov. 11-12
1917 Risk Based Audit NEW Sep 18-19 Oct 14-15
Evening A Arabic * Registration will close 3 weeks prior to the starting date of the course Morning: 8:30 - 14:00 | Evening: 17:30 - 21:00

18. A N N UA L T R A I N I N G P L A N 2 0 1 2
R O U N D TA B L E & C O N F E R E N C E S
Sl No. Course Name Methodology
1 IT Security Systems Round Table
2 Liquidity Measures And Liquidity Measurement Round Table
3 Emiratization, Achievements, Trends And Challenges Conferences 17
4 Annual Interface Meeting With Bank Training Managers. Round Table
5 SME Financing Conferences
6 Future Trends In Islamic Banking Products Round Table
7 Private Equity Workshop Round Table
Return to Index

19. BANKING SCIENCE & OPERATIONS
18
PROGRAMS
Return to Index

20. BANKING SCIENCE & OPERATIONS PROGRAMS
Code Programs
1101 Bank Guarantees
1102 Banking Practice and Law in UAE
1104 Economics for Bankers
1105 IFRS
1106 Introduction to Banking Product and Operation 19
1108 Principles of Internal Audit
1109 Retail Banking
1110 Statistics for Bankers
1111 Trade Finance Basic
1112 Trade Finance Advance
1113 Trade Finance Documents Examination (ISBP)
1114 Swift Messages NEW
Return to Index

21. Course
No:1101 BANK GUARANTEES
Objectives:
 Understand the nature of bank guarantees
 Differentiate between different types of bank guarantees
 How to write bank guarantee and required clauses and information
 Understand the effect of using uniform rules issued by I.C.C
Contents:
 Bank guarantee overview (accessory/ non-accessory, direct/ indirect)
 Types of agreements under bank guarantee transaction
 Clauses and format of bank guarantee
20  Uniform rules for demand guarantee (URDG 458)
 Uniform rules for standby letter of credit (ISP98)
Targeted Audience:
Trade finance, credit, corporate, relationship manager, branch manager and audit department.
Duration:
2 Days
Methodology:
Lectures, Exercises, Analyzing Current Events
Sharjah | Mar 11-12
Nov. 4-5
Dec. 9-10
Abu Dhabi | Apr 29-30
Nov. 25-26
Return

22. Course
No:1102 BANKING PRACTICE & LAW IN UAE
Objectives:
To help the participants to understand Banking Practice and Law in the UAE, and duties of bankers towards
customers, thereby helping them to excel in service delivery and overall improvement of productivity.
Contents:
 Structure and functions of commercial Banks in UAE
 Role of Central Bank
 Laws relating to Banking regulations in UAE
 Negotiable Instruments laws
 Banker-Customer relationships.
 Discussion of some of the land mark legal cases in UAE. 21
Targeted Audience:
All junior and middle level officers in the Bank can attend the program, provided they have proficiency in
English language or have attended our English course.
Duration:
3 Days
Methodology:
Lectures, discussion and case studies
Sharjah | Feb. 19-21
Nov. 11-13
Abu Dhabi |Mar 18-20
Sep 30-Oct 2
Dubai | Nov. 4-6
Return

23. Course
No:1104 ECONOMICS FOR BANKERS
Objectives:
This program introduces you to the fundamental principles of economics. Special emphasis is placed on macroeco-
nomics and topics of importance to you as a banker. The course covers the basics of economic theory and includes
examples of the application of economics to banking.
Contents:
 The Economic Problem: Scarce Resources, Unlimited Wants, and Opportunity Costs
 The Concepts of Demand, Supply, and Equilibrium
 Business Organization
 Unemployment and Inflation
 The Business Cycle
 Aggregate Demand and Aggregate Supply
22  Expenditures Analysis
 Fiscal Policy
 Money and Financial Markets
 The UAE Central Bank Structure and Policy
 Current Economic Environment
Targeted Audience:
Bank personnel who have not had a formal course in Economics and wish to increase their understanding of
economics as it relates to banking.
Duration:
3 Days
Sharjah | Jan 8-10
Methodology: Sep 30-Oct 2
Lectures, Exercises, Analyzing Current Events Abu Dhabi | Jan 15-17
Oct 14-16
Dubai | Sep 23-25
Return

24. Course
No:1105
INTERNATIONAL FINANCIAL
REPORTING STANDARDS (IFRS)
Objectives:
To familiarize participants with the IFRS standards and its implications for bank reporting and disclosure information.
Contents:
 Structure of IFRS
 IFRS framework for preparation and presentation of Financial Statements
• IAS 1: Presentation of Financial Statements
• IAS 7: Cash Flow Statements
• IAS 8: Accounting Policies, Change in Accounting Estimates and Errors
 Banking Standards
• IAS 32: Financial Instruments: Disclosure and Presentation 23
• IAS 39: Financial Instruments: Recognition and Measurement
• IAS 7: Disclosure in Financial Statements of Banks and similar Financial Institutions
Targeted Audience:
Senior Managers from finance and accounting , credit, treasury, internal control department of banks and regula-
tory bodies like Central Bank and the Ministry of Economy and Commerce.
Duration:
2 Days
Methodology:
Lecture, discussion and case studies Sharjah | May 27-28
Oct 14-15
Abu Dhabi | Feb 19-20
Nov 18-19
Dubai | Dec 16-17
Return

25. Course
No:1106 INTRODUCTION TO BANKING PRODUCTS AND OPERATIONS
Objectives:
Banking Products and operations places emphasis on the practical and real life scenarios a banker faces. We will
be dealing in a number of real life case studies which will provide a greater insights related to the operational role.
The course will involve group work and discussions. The program will encourage attendees to develop as a confident
employee upon returning to their work place.
Contents:
 Introduction to Banking
 We discuss in detail the active and passive products
 The corresponding business process, in particular Check Accounts, Deposits and Payment Transactions
 Credit and Debit Cards
 Bills (Collection, Purchase, Discount & Negotiation), Negotiable Instruments
 Remittance Products and Trade Products Introduction
24  Consumer and Mortgage Loans
 Corporate Finance Basics of Loans
 Laws applicable in Banking
 International, Regional and Local Laws
 Financial Crimes and Identity Theft
 Trust Services
 Safe Custody
 Risks Involved
Targeted Audience: Sharjah |Jan 15-17
Bank personnel who are relatively new to the profession. Apr29- May1
Sept 16-18
Duration:
Abu Dhabi |Jan 8-10
3 Days
Sep 23 -25
Dubai |Oct 14-16
Methodology:
Al Ain |Nov. 18-20
Lectures, Exercises, & Case Studies
Fujairah | June 10-12
Return

26. Course
No:1108 PRINCIPLES OF INTERNAL AUDIT IN BANKS
Objectives:
To enhance the skills of the participants relating to the audit and control in banks and to highlight the crucial role of
auditing as an important element in the management information system.
Contents:
 The central role of the internal audit department
 Types, scope and degree of control
 Audit programming
 Auditing various banking activities
 Implications of computerization 25
Targeted Audience:
Internal auditor or inspection department staff
Duration:
2 Days
Methodology:
Lectures, group discussions, and case analysis
Sharjah | Mar 18-19
Nov 25-26
Abu Dhabi | May 6-7
Dec 16-17
Return

27. Course
No:1109 RETAIL BANKING
Objectives:
 Understand various products and services under the segment
 Apply various rules and procedures governing the business
 Improve the operational efficiency in handling the product and services
 Enhance the marketing efforts and read the trends in competitive marketing
Contents:
 Fundamentals of personal and retail banking segments
 KYC and account opening procedures
 Operational and management aspects of the segments
26  Consumer lending and small business banking
 Mortgage lending
 Channel marketing
 Market practices and best practices and customer focus
Targeted Audience:
Customer Service officers and officers connected with functional operations
Duration:
2 Days
Methodology:
Discussion, interactive and presentations Sharjah | Feb 12-13
Sep 9-10
Abu Dhabi | Mar 4-5
Nov 11-12
Dubai |Nov 11-12
Return

28. Course
No:1110 STATISTICS FOR BANKERS
Objectives:
The scope of Statistics has been well recognized over the years but has very much expanded in the recent years
with the impressive progress in computers and research. The objectives are:
 To give basic knowledge of the subject and familiarity with techniques to use them effectively
 To give statistical and graphical tools that will help and improve the processes in an organization
 To facilitate in decision making process and analysis of data
Contents:
 Introduction
 Graphic Representation of Data (Bar Diagram, Histogram, Polygon)
 Measures of Central Tendency (Mean, Median, Quartiles, Mode)
 Measures of Correlation & Regression 27
 Time Series
 Theory of Probability
 MS Excel (Spreadsheet)
Targeted Audience:
All bank staff can attend this course
Duration:
3 Days
Methodology:
Lectures, class work and Lab exercises.
Sharjah | Jan 22-24
Jun 24-26
Abu Dhabi | Dec 23-25
Return

29. Course
No:1111 TRADE FINANCE- BASIC
Objectives:
This program introduces you to the fundamental principles of trade. Special emphasis is placed on topics of impor-
tance to you as a banker. A strong emphasis is placed on understanding the key elements of customer trade cycle
analysis.
Contents:
 Why Trade Finance
 Commercial Contracts and the Use of Inco Terms
 Commercial Documents
 The value of Document Title
 Methodologys of Payment
 Understanding Payment Risk – The Risk Ladder
28  Documentary Collections
 Documentary Credits
 Understanding Documentary Credit Process
 Responsibilities of Correspondent Banks in Trade
Targeted Audience:
Banking professionals who have not attended a formal course in Trade Finance and who wish to move and build
a strong career in Trade Finance.
Duration: Sharjah | Jan 29-31
3 Days Mar 11-13
Apr1-3 A
Methodology: Sep 23-25
Lectures, Exercises, & Case Studies Abu Dhabi | Feb 26-28
Jun 10-12
AL AIN | May 20-22
Fujairah |Mar 25-27
Return

30. Course
No:1112 TRADE FINANCE – ADVANCED
Objectives:
To impart advanced level training for Trade finance products and operations.
Contents:
 Standards of checking documents
 Types of Documentary credits
 Standby letter of credit
 Risks in International Trade
29
Targeted Audience:
All officers who have attended Trade Finance Basic course or Officers with at least 2 years experience
in Trade or Credit departments in Banks
Duration:
3 Days
Methodology:
Lectures, discussions and case studies.
Sharjah | Mar 4-6
June 3-5
Oct 7-9
Abu Dhabi |May 13-15
Sep 9-11
Return

31. Course
No:1113 DOCUMENTS EXAMINATIONS (ISBP)
Objectives:
 Understand how the practices articulated in UCP 600 are applied by documentary practitioners
 Determine compliance of documents with the terms of letters of credit
 Understand the impact of modifications or exclusions of provisions of UCP 600 on International Standard
Banking Practice
Contents:
 Preliminary considerations
 General principles
 Drafts and calculation of maturity date.
30  Documents ( Invoice, Shipping, Insurance, Certificate of Origin...)
Targeted Audience:
Trade finance, Documentary Credit, Audit... senior staff who should be familiar with UCP 600
Duration:
3 Days
Methodology:
Presentations, discussions, and group cases.
Sharjah | Jul 1-3
Dec 23-24
Abu Dhabi | Apr 1-3
Nov 4-6
Return

32. Course
No:1114 SWIFT MESSAGES
Objectives:
This course will give you an overview of SWIFT, its basics, its message standards and its main products and
services. It also provides you with the necessary foundations to enable you to attend more advanced courses.
Contents:
 What is SWIFT?
 Explain SWIFT message work flow between banks through SWIFT society
 How to identify your counterparties
 How to distinguish the SWIFT message standards and types
 About the SWIFT acknowledgement
 SWIFT Collection Messages
 About the documentary Credit Messages 31
Targeted Audience:
Banking professionals who may be involved in using SWIFT for regular transactions as well as professionals
who like to get an introduction to what is SWIFT system.
Duration:
2 Days
Methodology:
Lectures, Discussions,and Exercises
Sharjah | May 6-7
Abu Dhabi |Oct 21-22
Dubai | Nov. 18-19
Return

33. CREDIT MANAGEMENT
32 CORPORATE FINANCE &
PROJECT FINANCE PROGRAMS
Return to Index

34. CREDIT MANAGEMENT, CORPORATE &
PROJECT FINANCE PROGRAMS
Code Programs
1201 Basic Financial Calculations
1202 Credit Appraisal Techniques
1203 Credit Management 33
1204 Financial Statement Analysis
1205 Problem Loan Management
1206 Project Financing
1207 Real Estate Finance
1208 Securitization
1209 Syndicated Loans
1210 Working Capital Finance
Return to Index

35. Course
No:1201 BASIC FINANCIAL CALCULATIONS
Objectives:
This course provides a hands-on introduction to basic mathematics used in finance, including instruction in using
financial calculators and relevant Excel Financial Functions. Financial market participants who are unsure of their
math skills will find this course useful.
Contents:
 The time value of money
 Financial calculators and using them
 Mortgage, asset valuation
 Bond valuation
34  Cash flow analysis and calculations
Targeted Audience:
Retail and corporate staff with basic knowledge of accounting and mathematics.
Duration:
2 Days
Methodology:
Presentations, lectures, illustrations, exercises and case studies
Sharjah | June 10-11
Oct 14-15
Abu Dhabi |Jan 8-9
July 1-2
Return

36. Course
No:1202 CREDIT APPRAISAL TECHNIQUES
Objectives:
To give the participants a good grounding in the basics of credit analysis and business evaluation, and to develop
the skills required for their work in the commercial credit department.
Contents:
 Basic principles of bank credit
 Credit risk analysis through ratios and cash flow analysis
 Financial forecasting and sensitivity analysis
 Credit scoring
 Credit rating
 Cash flow lending
 Ensuring proper use of bank facilities 35
 Structuring of facilities
Targeted Audience:
Commercial loan officers with at least 6 months experience in the commercial credit department who wish to
enhance their knowledge about credit appraisal techniques
Duration:
3 Days
Methodology:
Lectures, exercises, and case studies Sharjah |Mar 4-6
Oct 21-23 A
Dec 23-25
Abu Dhabi | Apr 29- May 1
Nov 11-13
Dubai |Nov 4-6
Return

37. Course
No:1203 CREDIT MANAGEMENT
Objectives:
The objective of this course is to provide participants with adequate knowledge about the management of credit
portfolio in banks and insights into different phases of Credit Management.
Contents:
 Overview of Credit Management
 Regulatory Framework
 Credit Policy in Banks
 Prudential Norms
 Types of Borrowers
36  Documentation
 Credit Evaluation: Term Loans & Working Capital
 Credit Monitoring
 Follow up and Recovery Management
 Case Study
Targeted Audience:
Executives from corporate banking
Duration:
3 Days
Methodology: Sharjah | April 22-24
Lectures, Discussions and case studies Sept 23-25
Abu Dhabi | Mar 18-20
April 22-24
Dubai Nov. 25-27
Return

38. Course
No:1204 FINANCIAL STATEMENT ANALYSIS
Objectives:
The purpose of this course is to give the foundation for judging company performance, to assess creditworthiness
and to predict future financial performance from financial statements to be able to meaningfully interpret financial
reports, and construct measures of financial performance.
Contents:
 Overview of the purpose and structure of financial statements
 Reading and understanding the balance sheet and income statement
 Sources and applications of funds analysis
 Trend analysis / common size statements
 Ratio analyses/Du Pont model
 Preparing proforma financial statements 37
 Overview of Credit Analysis
 Liquidity of Short-Term Assets
Targeted Audience:
Lending personnel or management trainees with a basic knowledge of accounting. Junior commercial loan officers.
Duration:
3 Days
Methodology: Sharjah | Jan 29-31
Lectures, illustrations, exercises, and case studies May 20-22
Sep 30-Oct 2 A
Dec. 9-10
Abu Dhabi | Apr 8-10
Sep 16-18
Dubai | Sep 23-25
Return

39. Course
No:1205 PROBLEM LOAN MANAGEMENT
Objectives:
This course analyses the causes of problem loans and the methods to effectively control problem loans
Contents:
 Causes of Problem Loans and Costs
 Identification of Problem Loans and Measuring Delinquency
 Controlling Problem Loans
 Analysis of the Remedial Actions
 Strategy for Loan Recovery
 Mandate for Loan Recovery
38  Execution of Loan Recovery and System for Monitoring
 A Case study
Targeted Audience:
Commercial lending officers with a good understanding of credit analysis
Duration:
3 Days
Methodology:
Lectures, discussions, and case studies
Sharjah |Mar 11-13
Dec 16-18
Abu Dhabi |May 27-29
Sep 9-11
Return

40. Course
No:1206 PROJECT FINANCING
Objectives:
The course will provide you with an overview of the core principles of project finance. You will gain a greater insight
into Project Risks as well as grasp the crucial factors and techniques used in structuring project financings
Contents:
 Fundamentals and Rationale of Project Financing
 Analysis of Project Viability and Risk Management
 Security Arrangements and Legal Structure
 Role of Credit Ratings and Project Evaluation
 Ownership and Financial Structuring
 Legal Documentation and Funding Sources
 Lenders Perspective
 Sponsors Perspective 39
 Project Financing Case Study
Targeted Audience:
Staff working in commercial loans departments. It is a prerequisite for UAE nationals to have 2 years minimum
experience, and for others 3 years experience.
Duration:
3 Days
Methodology:
Lectures, exercises and discussions
Sharjah |May 13-15
Nov. 25-27
Abu Dhabi | Mar 25-27
Return

41. Course
No:1207 REAL ESTATE FINANCE
Objectives:
This course is an introduction to the fundamental concepts, principles, analytical methods & tools useful for making
investment & finance decisions regarding commercial real estate assets. This course will focus on the basic building
blocks & the ''micro'' level pertains to individual properties & deals.
Contents:
 Measuring Real Estate Returns
 Property Finance Risk Management
 Financing Instruments & Techniques
 Financial Structures: Development
 Financial feasibility: Developing the Business Plan
40  Securitization of Real Property Interest & Mortgages
Targeted Audience:
Executives in personal & corporate banking who finance real estate, and senior executive who wish to advance
their knowledge of real estate finance.
Duration:
3 Days
Methodology:
Case studies, presentations and interactive discussions
Sharjah | May 27-29
Nov. 18-20
Abu Dhabi | Apr 1-13
Dec 16-18
Return

42. Course
No:1208 SECURITIZATION
Objectives:
This course focuses on the fundamentals of securitization process and the methods to issue securitized assets
prudently and profitably. It also deals with the risks, pricing and valuation of securitized assets.
Contents:
 An Introduction to Securitization
 Rationale for Securitization and recognizing the Opportunity
 The players their contributions and Commitments
 Basic Structuring Rules & Basic Structures
 Servicing Requirements
 Identification of Risks and Mitigation including Credit enhancement
Legal and Regulatory Issues

 Accounting and Tax Issues
41
 Rating Agency Considerations
 Investor Issues
 Pricing a New Issue
 Case study
Targeted Audience:
Executives in structured finance department, and senior finance executives who want to gain an understanding of
securitization.
Duration:
2 Days
Methodology:
Lectures, exercises & use of financial calculator & spreadsheets.
Sharjah | Feb 26-27
Abu Dhabi | Oct 7-8
Return

43. Course
No:1209 SYNDICATED LOANS
Objectives:
To give the participants a good grounding in the requirement and process of loan syndication and to develop their
skills required for their work in the commercial credit department.
Contents:
 Characteristics of Loan Syndication
 Advantages and disadvantages to borrowers and banks
 Identifying strategies for syndicate participants and their roles
 Significant titles in Syndicate facilities
 Types of syndicated facilities
 Analyzing principal elements of the pricing structure
 Reviewing pricing strategies and the trade-off between price and structure
42  Loan agreements/documentation in syndication
 Evaluating how to negotiate the best deal
 Transfer mode in Secondary market
Targeted Audience:
Participants possessing knowledge of corporate credit.
Duration:
2 Days
Methodology:
Lectures and case studies
Sharjah | April 15-16
Abu Dhabi | Nov. 4-5
Return

44. Course
No:1210 WORKING CAPITAL FINANCE
Objectives:
To enable the participants to understand the various components of working capital and how to structure the
required finance
Contents:
 Working capital cycle
 Various components affecting working capital cycle
 Various products for working capital financing
 Structuring of the required facilities
 Precautions to be taken in working capital assessment
 Supervision & follow up for efficient utilization of working capital finance 43
Targeted Audience:
Executives in corporate banking department responsible for funding working capital
Duration:
2 Days
Methodology:
Lectures, illustrations and case studies
Sharjah |Apr 29-30
Abu Dhabi | Dec. 9-10
Return

45. BANKING
44
ENGLISH PROGRAMS
Return to Index

46. BANKING ENGLISH PROGRAMS
Code Programs
1301 Business Communication
1302 English for Bankers I
1303 English for Bankers II 45
1304 English Presentation Skills
1305 English Speaking Skills
1306 Professional Business Writing
1307 Report Writing Skills
Return to Index

47. Course
No:1301 BUSINESS COMMUNICATION
Objectives:
To introduce the fundamentals of good business communication
Contents:
 Communication theory
 Letters
 Persuasive communication
 Verbal communication skills
46
Targeted Audience:
This program is intended for those with a high level of English.
Duration:
3 Days
Methodology:
Lectures, exercises, role-plays and audio CD’s
Sharjah | Feb. 12-14
Oct 7-9
Abu Dhabi | Feb. 26-28
Oct 21-23
Dubai | Sep 30-Oct 2
Fujairah | Feb. 26-28
Return

48. Course
No:1302 ENGLISH FOR BANKERS I
Objectives:
To enable trainees to use English more effectively in a banking context
Contents:
 Revision of basic grammar structures
 Banking and finance vocabulary
 Correcting common English language errors
Targeted Audience: 47
This program is intended for those employed by banks with an elementary to intermediate level ability in the use
of English. An admission test may be required prior to acceptance.
Duration:
5 Days
Methodology:
Presentations, discussions, class work, role-plays and audio CD’s Sharjah |Jan 8-12
Mar 4-8
April 1-5
June 3-7
Oct 14-18
Abu Dhabi | June 10-14
Sept 9-13
Dec. 9-13
Dubai | Sept 16-20
Return

49. Course
No:1303 ENGLISH FOR BANKERS II
Objectives:
To develop and expand skills in all aspects of English relating to banking, business and finance
Contents:
 Reading, comprehension and vocabulary at an advanced level
 Planning and formatting emails
 Presentation practice
 Dealing with complaints
48 Targeted Audience:
This program is intended for those with a high level of English. They must have completed English for Bankers (I).
Duration:
5 Days
Sharjah | Feb 19-23
Methodology: Apr 15-19
Presentations, discussions, class work, role-plays and audio CDs May 6-10
Sep 9-13
Nov 11-14
Abu Dhabi | Jan 29- Feb 2
Mar 25-29
Apr 8-12
Jul 1-5
Dec 23-27
Dubai | Oct 21-23
Return

50. Course
No:1304 ENGLISH PRESENTATION SKILLS
Objectives:
To prepare and deliver effective professional presentations in English
Contents:
 Intensive revision of presentation techniques
 Language to navigate presentations
 Introduction, transition phrases, emphasis, conclusion
 Managing, answering questions, body language advice, combating nervousness
 Preparation of PowerPoint and handouts
 Organizing content
49
Targeted Audience:
Ideally participants will have some experience of giving presentations. All participants will prepare and give a
presentation at the end of the course.
Duration:
3 Days
Methodology:
Presentations, discussions, practical exercises and feedback
Sharjah | Mar 18-20
Nov 4-6
Abu Dhabi | Jan 15-17
May 13-15
Dubai | Nov 18-20
Al Ain |Sep 16-18
Return

51. Course
No:1305 ENGLISH SPEAKING SKILLS
Objectives:
Improve trainees’ ability to participate in conversations in English
Contents:
 Practicing general conversation tactics
 Asking questions and making enquiries
 Expressing opinions, likes and dislikes
 Using language to discuss current affairs
 Making small talk
 Practicing listening and pronunciation
50
Targeted Audience:
This program is intended for those with at least an intermediate level of English.
Duration:
5 Days
Methodology:
Presentations, discussions, practical exercises, role plays, group/pair work, audio CD’s and DVD’s
Sharjah | Jan 22-26
May 20-24
Dec. 9-13
Abu Dhabi | April 1-5
Nov. 4-8
Al Ain | Mar 11-15
Return

52. Course
No:1306 PROFESSIONAL BUSINESS WRITING
Objectives:
To plan and accurately compose business emails, letters, memos and reports
Contents:
 Organizing content and layout
 Using appropriate grammar and vocabulary
 Writing in a clear and concise business style
 Achieving an appropriate tone
Targeted Audience:
51
This program is intended for participants with at least an intermediate level of English.
Duration:
3 Days
Methodology:
Presentations, discussions, class work, role-plays, group/pair work
Sharjah | July 1-3
Dec 16-18
Abu Dhabi |May 27-29
Sep 23-25
Dubai | Nov 25-27
Return

53. Course
No:1307 REPORT WRITING SKILLS
Objectives:
To train the trainees in writing reports in a banking context
Contents:
 Basic writing skills
 Grammar and language of formal reports
 Type and structure of reports
 Presentation of data in various formats (graphs, figures, charts etc) within a report
 Writing and editing reports
52
Targeted Audience:
This program is intended for participants with at least an intermediate level of English.
Duration:
2 Days
Methodology:
Presentations, discussions, class work, role-plays, group/pair work
Sharjah | Jun 24-25
Sep 30-Oct 1
Abu Dhabi |Feb 12-13
Jun 24-25
Dubai | Dec 23-24
Al Ain | Apr 3-5
Return Return to Index

55. TREASURY & INVESTMENT
54
PROGRAMS
Return to Index

56. TREASURY & INVESTMENT PROGRAMS
Code Programs
1401 Assets Liabilities Management (ALM)
1402 Bank Assurance (Bancassurance)
1403 Business Valuation
1404 Capital Markets and Money Markets
1405 Foreign Exchange Basic
1406 FX & Money Markets - Advanced
55
1407 Derivatives
1408 Investment Banking
1409 Portfolio Management & Mutual Funds
1410 Private Banking
1411 Stock Market Analysis Valuation
1412 Treasury Management
1413 Fixed Income Analysis
1414 Structured Products NEW
1415 Corporate Banking
Return to Index

57. Course
No:1401 ASSET LIABILITY MANAGEMENT (ALM)
Objectives:
 To assist the course participants to understand the traditional, as well as the ever changing landscape of ALM
in banks and other financial institutions.
 To equip the participants to employ the traditional methods of identifying, measuring and managing risk and
to explore reviewed and up-to-date developments in risk measurement with emphasis on the management and
control of risk in banks and other financial institutions.
 To enable them to appreciate how the ALM process integrates with the overall strategy of the banks and to
discuss the goals, different risks and overall financial structure of the banks.
 To make the participants learn how risk management techniques are employed within the context of asset and
liability management (ALM).
Contents:
 Introduction to ALM: risk, return, ALM & ALCO
 Yield Curves: theories, types of curves and bootstrapping
56  Futures and Forwards: definitions, margins, mark to market, exchange traded Vs. OTC
 Forward Rate Agreements (FRAs): definition, terminology, applications
 Interest Rate Swap (IRS): definition, plain vanilla swaps, features of swaps, why enter into a swap?,
new issue arbitrage, IRS pricing
 Gapping: NIM & Duration: risk management applications, interest rate sensitivity, convexity
 Present Value of a Basis Point: identify risks, extending Gaps, Gaps and future equivalents
 VaR (Value at Risk): definition, probability, standard normal distributions, VaR methodologies, correlation
and covariance, Risk Metrics, simulations etc.
 Basel committee prescriptions for ALM
Targeted Audience:
Risk Managers and Analysts, Treasurers, Branch Managers, Fund Managers, Auditors, Controllers, Regulators, Legal
and Compliance Staff
Duration:
3 Days
Sharjah | Jan 22-24
Abu Dhabi | Sep 16-18
Methodology:
Lectures, discussions, exercises and case studies Dubai | Oct 21-23
Return

58. Course
No:1402 BANK ASSURANCE (BANCASSURANCE)
Objectives:
To familiarize the participants with the partnership relationship between a bank and an insurance company and to
understand the insurance industry and its various products which may be used by banks in their various departments.
Contents:
 Principles of General Insurance
 Insurance & Assurance: Basics
 Types of risks covered by insurance policies
 Types of insurance coverage and calculation, risk assessment, under writing
 Fixation of premium & claims management
 What is Bank Insurance Model ( BIM) or Bancassurance?
 How BIM differs from TIM (Traditional Insurance Model) 57
 Private bancassurance, a wealth management tool used globally
Targeted Audience:
Relationship managers, customer services managers, credit department staff, trade finance staff, marketing &
product development staff, insurance company personnel.
Duration:
2 Days
Methodology:
Lectures, exercises and case studies
Sharjah |Mar 25-26
Abu Dhabi | Nov. 25-26
Return

59. Course
No:1403 BUSINESS VALUATION
Objectives:
 To identify the rationale and scenarios for doing business valuations.
 To recognize the different methods used to value businesses.
 To cover the different methodologies and focus on the Discounted Cash Flow (DCF) method, projected free cash
flows, Weighted Average Cost of Capital (WACC) and terminal value.
 To conclude with an introduction to sensitivity and scenario analysis, which is used to improve the base case
valuation.
Contents:
 Introduction to business valuation and common valuation methodologies.
 Foundations of free cash flow: cash flow vs. free cash flow, determining free cash flow, reconciling free cash
flow with the consolidated statement of cash flow value drivers.
 The Weighted Average Cost of Capital (WACC): calculating the after-tax expected cost of debt, using CAPM
58 to calculate the expected cost of equity.
 THE DCF approach to business valuation: measuring shareholder value creation, discounting to find the value
of operations, determining the total entity or market value, determining the total value of equity and per-share
value of equity.
 Defining terminal value and its impact on the DCF valuation, methods for determining terminal value.
 Limitations of the DCF approach: sensitivity of DCF valuations to the assumptions made, using sensitivity
analysis to improve the base case valuation, scenario analysis and Monte Carlo simulations.
Targeted Audience:
Officers from Treasury, Investments, Private Banking, and Wealth Management (Participants must have good under-
standing of basic corporate finance)
Duration:
3 Days
Methodology: Sharjah | April 15-17
Lectures, illustrations, exercises and case studies. Abu Dhabi | July 1-3
Return

60. Course
No:1404 CAPITAL MARKETS & MONEY MARKETS
Objectives:
To equip the participants with the understanding of making differentiation between capital & money markets and
to develop the ability to employ different financial products in both the markets and valuation of these products.
Contents:
 Financial markets, local and international markets, money markets and capital markets
 The capital markets of GCC in general and of the UAE in particular including NASDAQ-Dubai, DFM & ADX
 Regulatory framework of capital markets internationally including the role of SEC, FSA in general and the role
of SCA and DFSA in the capital markets of UAE in particular
 Valuation of money market and capital market products including the concept of TVM, discounting and
compounding etc.
 Money markets and capital market products
 Stock valuation and stock market indices 59
 Bond valuation and concept of bond ratings
 Valuation of short term securities like T-Bills etc.
Targeted Audience:
Officers in treasury department, investment department, credit department & operations department
Duration:
2 Days
Methodology:
Lectures, exercises and case studies
Sharjah | Mar 4-5
Apr 22-23
Oct 14-15
Abu Dhabi | Jun 10-11
Dubai | Dec 9-10
Return

61. Course
No:1405 FOREIGN EXCHANGE BASIC
Objectives:
 To offer the participants basic understanding of the FX (Foreign Exchange) market and its framework.
 To familiarize the participants with the FX products, currency rates, major players & dealers in the FX market.
 To make the participants understand the factors determining currency rates, including currency volatility & risks.
Contents:
 The fundamentals of foreign currency exchange rates
 How foreign currencies are quoted and priced
 How much it costs to trade Forex
 How to calculate profits and losses
60  How leverage impact Forex trading
 The risks of Forex trading
Targeted Audience:
Junior Staff working in the Treasury Divisions, Remittances, FX & Foreign Trade Departments of Banks
Duration:
3 Days
Methodology:
Lectures, illustrations, exercises & spot quizzes.
Sharjah | Jan 8-10
Jun 3-5
Oct 7-9
Abu Dhabi | Jan 15-17
Nov 18-20
Dubai | Oct 14-16
Return

62. Course
No:1406 FX & MONEY MARKETS - ADVANCED
Objectives:
The aim of this course is to enable the participants how to analyze market dynamics, instruments & arbitrage and
hedging opportunities in the FX and money market.
Contents:
 Understand all FX & money market instruments including short-term interest rate products
 Learn how and why the FX markets fluctuate and the impact of central banks
 Manage interest rate and currency risk using money market instruments
 Design hedging strategies using swaps, FRAs, futures and options
 Identify arbitrage opportunities
 Understand the liquidity and capital implications of different funding sources for both liquidity desks or 61
in your treasury division
Targeted Audience:
Managers Corporate, Money Market Executives, Treasury Executives, Relationship Officers, FX Executives,
Accountants and Auditors, Finance Executives.
Duration:
3 Days
Methodology:
Illustrations, exercises & case studies.
Sharjah | Feb 12-14
Nov 25-27
Abu Dhabi |Feb 26-28
Sep 23-25
Dubai |Dec 16-18
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63. Course
No:1407 DERIVATIVES
Objectives:
Participants will learn the structure of all types of derivatives including forwards, swaps, futures, traded options, OTC
options, and warrants and convertibles.
Contents:
 Concepts of forwards, options and swaps
 Integrated swaps and fixed income products
 Valuation of forwards, options and swaps
 The central pricing methodologies for forwards and swaps, for all kinds of futures contracts, and alternative
models for pricing standard and exotic options
 Hedging principles and risk management
 Risk in derivatives books
62  The value at risk approach
 Use of credit derivatives
 The use of derivatives in investment management portfolios
Targeted Audience:
Derivatives traders and salespersons, product control and middle office staff, corporate treasury staff financial control
& risk management personnel, fund managers, private bankers and investment advisors, derivatives systems developers.
Duration:
2 Days
Methodology:
Case studies and workshop sessions.
Sharjah | May 20-21
Abu Dhabi | Oct 21-22
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