RapidScale's CloudRecovery service is about planning and designing your business’ Recovery Time Objectives (RTO) around each application. We provide cost effective high density and low density storage and complete Disaster Recovery as a Service solutions for automatic failover. Disaster Recovery as a Service works by first securely safeguarding your data in our Cloud. Our recovery and de-duplication testing allows us to have the fastest Recovery Time Objective (RTO) in the industry, Our Disaster Recovery and Business Continuity solutions will secure your business data and ensure minimal downtime in the event of a disaster. Keep your business applications and data safe and accessible at all times with RapidScale's CloudRecovery. RapidScale's Tier 3, Class 1 data centers feature on-premises security guards, an exterior security system, biometric systems, and continuous digital surveillance and recording. We meet and exceed standards such as HIPAA, PCI compliance, and the majority of other government security standards. Replication to cloud virtual machines can be used to protect both cloud and on-premises production instances. In other words, replication is suitable for both cloud-VM-to-cloud-VM and on-premises-to-cloud-VM data protection. For applications that require aggressive RTO and recovery point objectives (RPOs), as well as application awareness, replication is the data movement option of choice. Traditional disaster recovery solutions are expensive and inefficient. With the lowest total cost of ownership in the industry, you do not need to let a low budget get in the way of safeguarding and recovering your data. You do not have to be an enterprise-size business to receive the cloud’s protection effectively. RapidScale helps to eliminate upfront costs while saving money on pricey equipment and maintenance with CloudRecovery. With our pay-as-you-go plan, pay for what you use and experience a service that is scalable according to your needs. RapidScale's CloudIntelligence team will listen to your business needs and design the right Disaster Recovery as a Service plan for your business. RapidScale offers a 100% uptime guarantee. Our Cloud Recovery product set is backed by one of the most advanced Storage Area Network systems in the industry, NetApp. With its own proprietary file system and fiber channel network, our SAN’s offer some of the best performance and redundancy available. Our RAID configurations ensure a fault tolerance of no less than two disks which offers one of the highest levels of availability while still offering blazing performance. After failing over to the cloud, you will wonder why you hadn't migrated sooner.

1. RapidScale CloudRecovery Training
Meet the Next Generation Computer
6/16/2014 1CloudRecovery Training

2. CloudRecovery: Disaster Recovery as a Service “DRaaS”
What?
• Allows business to keep their production servers, storage and applications in-
house but add offsite servers for back up and disaster recovery with business
continuity in our secure infrastructure
When:
• If losing critical data will affect your business
• Compliance requirements..HIPAA, PCI, Sarbanes-Oxley
Why:
• Ability to fail applications over to the cloud to ensure seamless end-user
availability in the event of a failure
• Improved security
• Lower Operation Expenditures
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CloudRecovery

3. Key Terms for Recovery
RTO: “Recovery Time Objective”: Duration of time and a service level within
which a business process must be restored after a disaster (or disruption) in order to
avoid unacceptable consequences associated with a break in business continuity.
RPO: “Recovery Point Objective”: Maximum tolerable period in which data might
be lost from an IT service due to a major incident
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CloudRecovery

4. 6/16/2014 CloudRecovery Training 4
43% 80% 93%
of companies that
experience a major data
loss do not reopen
(DTI/Price Waterhouse
Coopers)
of companies that do not
recover from a data loss
within one month are
likely to go out of business
in the immediate future
(Bernstein Crisis
Management)
of companies that
experience a data disaster
are out of business within
5 years. (U.S bureau of
Labor)
CloudRecovery

5. Business Presentation 5
Here is an easy formula to see the cost of a data loss or critical failure to a business
network. If the annual revenue is around $1 million per year and it is a 24x7, 7 days week,
52 weeks a year business model, dividing $1 million dollars by the 8760 hours will give you
the hourly revenue loss.
If your annual revenue is around $1 million per year and the business is an 8:00AM to
5:00PM, 5 day week, 52 weeks a year business model, dividing $1 million dollars by the
2080 hours will provide the hourly revenues loss (see below).
Estimating the Cost of Downtime
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6. In a recent Sepaton survey of 95 enterprises about their strategies, 41 percent of
respondents said their most popular disaster recovery strategy was an active-passive
configured data center, which is where all of a company's data is backed up to one fully
configured data center with mission-critical data replicated to a remote site.
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CloudRecovery
Takeaway: There are still plenty of opportunities to get
customers to move from tape to other disaster recovery
strategies, even at the enterprise level.

7. • Acronis, working with the Ponemon Institute, late last year surveyed 6,000 IT practitioners and found that 86
percent of companies experienced one or more instances of system downtime in the previous 12 months.
Those downtimes lasted 2.2 days on the average and cost each business an average of $366,363 a year.
• Onsite disasters such as a fire or explosion was a factor in only 26 percent of system down times, while natural
disasters such as earthquakes were a factor in only 10 percent. This compares to 60 percent caused by human
error, 56 percent by unexpected updates and patches, 44 percent by server room environment issues and 29
percent by power outages.
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CloudRecovery
Takeaway: Disaster recovery is not just for the big, headline-
grabbing disasters but instead is urgently needed for all the
little disasters waiting to happen.

8. CloudSecurity
Data Centers: SAS70, SSAE 16 Tier 3, Class 1
• On premise security guards, exterior
security system, biometric system,
including palm scanners and multiple
badge security scanners with digital
recorders
• All cages secured and locked
• Colo-hybrid customer only allowed with
RapidScale employee
Transport/Access:
• Cisco Routers & Firewalls. Citrix XenApp
using 256-bit AES encryption. SSL
Encryption at 2048-bit.
Infrastructure:
• Enterprise Virtual Firewall or customer
owned device
Storage: NetApp
• Encryption- all data encrypted in flight
and at rest. All SANS have SED’s (Self
Encrypting Drives)
Compliance:
• HIPAA/PCI/Sarbanes-Oxley
CloudOffice:
• End-user password strength/resets
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9. Business Presentation 9
Data Center Structure
• Tier 3 Class 1 Data Center
• Clean, Continuous Power and High Capacity Redundant Generators
• Around-the-Clock Infrastructure Protection – HVAC, fire suppression and
seismic engineering
• Security – on premise security guards, exterior security system, biometric
system, including palm scanners and numerous security scanners with digital
recorders
Reliable. Scalable. Secure. Compliant.
Our Infrastructure
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10. State of the Art Data Center Infrastructure:
FlexPod Cloud Stack
• Cisco Nexus Switches
• Cisco ASR Routers (10-Gigabit)
• Cisco & SonicWALL Firewalls
• Cisco UCS Blade Servers
• NetApp Storage
• Vmware
• Citrix
• Support the Majority of Operating
• Systems and Software
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Our Infrastructure

11. RapidScale CloudRecovery Options
CloudRecovery Backup Only
RapidScale Highlights:
• NetApp FAS, Fabric Attached Storage
(big bad boy)
• Server image back up default to 4
times daily at 6 hour increments
• We hold snapshots for 2 days at
default
• Replication Options
– Full Backup
– Incremental backup. Backs up only the
data that changed since last backup
– Differential backup. Saves only the
difference in the data since last full back
up
CloudRecovery w/ Failover
• All the highlights on the left and
more
• Spin up virtual servers (VMs) and
keep them in shadow mode (low
consumption of resources 2CPU/ 2GB
RAM)
• In the event of a disaster Etc. then
servers are put into production and
users are repointed
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CloudRecovery

12. Attributes
• Adaptive data storage that expands in real
time to accommodate the amount of data
inside
• Enterprise-grade network security features
• Predefined storage policies to control
distribution of data
• Pay-for-what-you-use pricing that includes
storage capacity, network, and security
services
• Round-the-clock access to your data backed
by a service-level agreement of 100%
availability
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CloudRecovery: Storage

13. Benefits
• Specify location of the data, which impacts performance objectives and regulatory
compliance
• Avoid upfront capital expenditures on hardware and ongoing operating expense
on maintenance
• Utilize additional storage capacity without additional planning or integration
• Meet peak demand without over provisioning
• Supplement your other storage systems for data retention
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CloudRecovery: Storage

14. 1. What is your current disaster recovery and business continuity plan?
2. Do you currently replicate your data? If so, how?
3. How much data do you have?
4. How long can you be down before it affects your business?
5. What is your RTO and RPO?
6. Do you face challenges with storage capacity at your organization?
Qualifying Questions
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CloudRecovery

15. Introduction: A large 500+ employee medical manufacturing company headquartered in Los Angeles had the majority
of their business relying on their ERP applications running on Dell servers that cost the company $250,000 each. They
have 4 of these servers and refresh one each a year. The IT manager has had a signed purchase order for $250,000
ready for Dell to refresh one of the servers this year and has been waiting for delivery of the server for over four
weeks. This delay has made him weary of the company’s DR plan if a server was to have a catastrophic failure.
Challenges: The IT department realized that in an event of a true disaster, the company could be heavily impacted
due to how long it would take to get a new server up and running. They knew that whether a server crashed or it was
time for a new server, Dell could be just as unresponsive and this would heavily impact their production. This medical
company is heavily regulated by the FDA and needs a secure, compliant disaster recovery plan.
Solution: RapidScale was able to come in and talk about their Disaster Recovery product (CloudRecovery with
Failover). RapidScale’s unique pricing of this solution allows for low Monthly Recurring Charge of $2,500 to install
“shadow servers” to each production server and backup of the customer’s data in RapidScale’s SANs. The benefits of
the solution far out-weigh the costs. In addition to value, RapidScale’s secure infrastructure and data storage was in
compliance with the FDA’s strict guidelines.
Impact: The customer is now able to take advantage of his server being
backed up in a safe and secure data center. This customer now is going
to be increasing their bandwidth to support the data that will need to
be replicated. Additionally, due to the benefits he sees in virtualizing
servers, the customer plans to move production servers into the Cloud
with RapidScale as his servers reach end of life.
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CloudRecovery: Case Study

16. 6/16/2014 CloudRecovery Training 16
25% 24% 95%
of PCs will fail this year
(Gartner)
of companies said they
have experienced a full
data disaster (Forrester)
of companies
companies experienced
a data outage in the past
year (Ponemon
Institute)
CloudRecovery
70%
of companies that
experience a major data loss
go out of business
within a year
(PricewaterhouseCooper)

17. rapidscale.net
Contact Information
RapidScale
100 Pacifica Suite 100
Irvine, CA 92618
(949) 236-7007
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