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Communication plan aet560
- 2. Introduction • Aims to strengthen the community/families • Serves all ages starting at infants • Offers nationally/State accredited programs • Dedicated to a continuous quality improvement Kingsley House
- 3. Issues • Overworked Employees • Employee Tardiness • Company incurring high cost
- 4. Launch Communication Plan • Pre approval phase • Creating the need for change • Midstream change and milestone communication • Confirming/celebrating the change success
- 5. Technological Needs • Computer • Email • Over head projector • Data software
- 6. Testing • Surveys • Cost Analysis
- 7. Feedback • Meetings • Surveys • Observations
- 8. Addressing Negative Responses • Private meetings • Be transparent • Keep everyone informed • Raise employee involvement
- 9. Affect Organizational Change • Increased employee satisfaction • Increase employee commitment • Reduce costs • Restore balance
- 10. References • About Us - Kingsley House. (n.d.). Retrieved January 15, 2016, from http://www.kingsleyhouse.org/about-us/ • Cawsey, T. F., Deszca, G., & Ingols, C. (2012). Organizational change: An action-oriented toolkit (2nd ed.). Los Angeles: Sage.
Notes de l'éditeur
- Pre approval phase- Provide management data on cost increase from employee lay offs and overtime. Communicate feedback from employees like stress and frustration due to being overworked. Inform management about high rates of tardiness among employees. Present the idea of investing in a time card system to improve Kinsley's House time management system and decrease company cost. Creating the need for change- Explain to employees by implementing a time card system will provide greater organization and accountability. This is intended to relieve stress caused by habitual tardiness. Midstream Change- There will be a meeting held with administrators and employees to gain feedback, report progress and answer any questions or concerns. Have a informal meeting to relay the success of the changes to employees and talk about what happens going forward.
- The survey will be distributed to employees. The data from the surveys will provide information about the effectiveness of time card system in the employees eyes. The cost analysis will be used to evaluate if there was a decrease in cost for the company due to the new time card system.
- Meetings will be held to get face to face feedback from employees and administrators. Surveys will be used as another tool for retrieving feedback. Lastly, observations will be used to gain insight on the effectiveness of the time card system.
- Private meetings provide a time for one on one communication this allows people feel that they are a priority. Being transparent is important in the change process people what to know things are what you say they are. It is important to keep everyone informed no one should feel blind sided. Involving employees help to decrease negative responses because employees can be apart figuring out the best way to implement change.