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Dispute Resolution between Libraries and Vendors by Marla Chesler

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Hawaii Library Association

2008 Hawaii Library Association Conference at the Grand Wailea, Maui

FormationBusiness
1  sur  14
Dispute Resolution between Libraries and Vendors The Hawaii Library Association Conference October 24, 2008 Wailea, Maui
Background
What We Will Cover ,[object Object],[object Object],[object Object],[object Object],[object Object]
Common Cause of Conflict ,[object Object],[object Object],[object Object],[object Object]
Don’t Forget… ,[object Object]
Clarify the Issues ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Notify ,[object Object],[object Object],[object Object],[object Object],[object Object]
Document ,[object Object],[object Object],[object Object],[object Object]
Mediate ,[object Object],[object Object],[object Object],[object Object],[object Object]
Escalate ,[object Object],[object Object],[object Object]
Good Relationships Based On: ,[object Object],[object Object],[object Object]
Listen! ,[object Object],[object Object]
Your Experiences and Questions
Thank You ,[object Object],[object Object],[object Object],[object Object]

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Dispute Resolution between Libraries and Vendors by Marla Chesler

Notes de l'éditeur

  1. Regional -To ensure that archival resource collections of Government documents remain available throughout the United States. In return for receiving Government material at no cost, the Selective depository libraries must make the information available to the public, and provide appropriate assistance to users. The public has a right to information contained in Government documents, which have been published at public expense; the Government has an obligation to ensure availability of, and access to, these documents at no cost. These documents are a permanent source of Federal information.