1. ORAL COMMUNICATION
Presented By :-
Ravi Garg
MBA 1st
M 1212

2. MEANING
Any thing said from the mouth is refer to oral
communication . It includes individuals
conversation with each other . It is a direct
conversation . Speeches , Presentation ,
Discussion are all forms of oral
communication . It is generally
recommended where a direct interaction is
required .

3. DEFINITION
“ The man who think and does
not know how to express
what he think, he is at the
same level, who as the
person cannot think .”

4. CHARACTERSTICS
 Two way process
 Presence of sender and receiver
 It can not be erased
 Effect from Body Language
 Day to Day Language

5. ADVANTAGES
 Quick Feedback
 Flexibility
 Economic source
 Personal touch
 Removal of misunderstanding
 Quickness in Exchange in Idea’s

6. ADVANTAGES
 It is best way to transfer Private
information.
 It promotes the morale of the employees.
 It is a best way to resolve the
issue/conflict , disputes etc.

7. DISADVANTAGES
 Unfit in Lengthy message
 No Written Proof
 lack of clarity
 misuse of time
 Presence of both parties
 Unfit for written matters

8. DISADVANTAGES
 It is not consider as a legal record .
 it requires full attentiveness of both parties
.
 It is not sufficient at formal level .

9. Tips
 Be Confident
 Give Full Facts
 Avoid use of Extra words
 Maintain Eye Contact
 Use Simple and famlier Words
 Consider the Objective
 Allow time to Respond

10. MURPHY MODEL
 Murphy’s model propounded by three
writers H.A.MURPHY , H.W.HILDBRANT
and J.P.THOMAS . According to this
model , there are six components of
communication process .

11. COMPONENT OF THE MODEL
(1) CONTEXT :- It is a broad field that includes
country , culture , organization and external
and internal cause of action . This action is
based on encoding idea .
(2) SENDER-ENCODER :-The sender-encoder
uses symbols , usually words, that express the
message.
(3) MESSAGE :- It is the core idea . It
consists of both verbal symbols and non-verbal
symbols.

12. COMPONENT OF THE MODEL
(4) MEDIUM :- The medium is the through which
a message is communicated . It can be printed
word , e-mail , sound etc.
(5) RECEIVER-DECODER :- The receiver or
listener or reader is the person who receives
the message and decodes .
(6) FEEDBACK :- It can be oral and written .
Sender needs feedback to determine success
and failure of the communication .

14. SUMMARY OF THE MODEL
In short , the model described above what
happens in communication . A context in
which a sender choose a message to
communicate . The sender must also
choose the medium for the message .
The receiver decodes the message and
provides feedback.

15. `QUERIES