2. The premise of Dell’s business is directly to customers – customers tell Dell exactly what they want and Dell provides them with the goods directly.
6. 1996: Dell.com, launched in 1994 as a static site, becomes a sales portal • State of art when there wasn’t much art • The perfect technological expression of the Dell Direct Model
9. Create a global industry-leading experience that: Delights customers Delivers business results Differentiates Dell as an online innovator Elevates the Dell brand
23. Some of the Premier Enhancements to the Premier Page ( Punchout Store ) Improved Site Navigation - Designed to help you move around your Premier Page with ease and efficiency. Software & Peripheral product search prominently displayed on the navigation bar Updated Configuration Page- Streamlined component selection process , Enhanced quote validation process, Immediate pricing and estimated lead-time updates Enhanced Cart Functionality - Newly designed Premier shopping cart provides more information and flexibility New Checkout Process -New format offers similar user experience to Dell.com checkout process
