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Q4 2011
Manpower
Employment
Outlook Survey
United States

A Manpower Research Report
Q4/11
Manpower Employment Outlook Survey United States




Contents

United States Employment Outlook                                                                                   1
Regional Comparisons



Global Employment Outlook                                                                                          7

About the Survey                                                                                                   8




Please note that throughout this report, the figure used in all graphs is the “Net Employment Outlook.” This figure
is derived by taking the percentage of employers anticipating an increase in hiring activity and subtracting from this
the percentage of employers that expect to see a decrease in employment at their location in the next quarter. In
addition, percentage totals may not equal 100% due to rounding.
United States Employment Outlook
More than 18,000 interviews have been conducted with                       When seasonal variations are removed from the data,
employers within the United States, including all 50                       the Net Employment Outlook is +7%. Survey results
states, the top 100 Metropolitan Statistical Areas                         suggest that employers expect a relatively stable hiring
(MSAs), the District of Columbia and Puerto Rico, to                       pace during Quarter 4 2011 compared to Quarter 3
measure hiring intentions between October and                              2011 as well as compared to one year ago at this time.
December 2011. The mix of industries within the survey                     U.S. employers have now conveyed a positive Outlook
follows the North American Industry Classification                         for eight straight quarters.
System (NAICS) Supersectors and is structured to be
                                                                           All four U.S. regions surveyed report a positive Net
representative of the U.S. economy. All participants
                                                                           Employment Outlook. When seasonal variations are
were asked, “How do you anticipate total employment
                                                                           removed from the data, employers in the Midwest and
at your location to change in the three months to the
                                                                           South regions report the strongest Outlook at +8%.
end of December 2011 as compared to the
                                                                           Quarter-over-quarter, plans to add employees are
current quarter?”
                                                                           slightly down among employers in the Northeast and
Among U.S. employers surveyed, 16 percent expect to                        remain essentially the same among employers in the
add to their workforces, and 11 percent expect a                           Midwest, South and West. Compared to one year ago
decline in their payrolls during Quarter 4 2011. Seventy                   at this time, employers in the Midwest and West project
percent of employers anticipate making no change to                        a slight increase in hiring for Quarter 4 2011, while
staff levels, and the remaining three percent of                           those in the Northeast and South project a relatively
employers are undecided about their Quarter 4 2011                         stable hiring environment. The most significant increase
hiring plans.                                                              year-over-year is in the West region, where there is a
                                                                           four-point increase in the Net Employment Outlook.


                                                                                                       Net Employment      Seasonally
                                 Increase            Decrease         No Change           Don’t Know
                                                                                                           Outlook          Adjusted
                                    %                   %                  %                      %          %                 %
  Quarter 4 2011                    16                  11                70                      3          5                  7
  Quarter 3 2011                    20                  8                 69                      3          12                 8
  Quarter 2 2011                   16                  6                  74                      4          10                 8
   Quarter 1 2011                  14                  10                 73                      3          4                  8
   Quarter 4 2010                  15                   11                71                      3          4                  6


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       ’91    ’92   ’93    ’94     ’95   ’96   ’97     ’98   ’99   ’00   ’01 ’02 ’03 ’04 ’05 ’06           ’07     ’08 ’09 ’10 ’11
                                                                           Seasonally Adjusted Outlook           Net Employment Outlook
No bar indicates Net Employment Outlook of zero. Revised methodology effective Quarter 1 2009.


The results of the Manpower Employment Outlook Survey in the United States include Puerto Rico.
                                                                                                                                        1
Manpower Employment Outlook Survey United States


Industry Sector Comparisons
For Quarter 4 2011, employers have a positive Outlook         Services sector anticipate a moderate hiring increase.
in 11 of the 13 industry sectors included in the survey:      Staff levels are expected to decrease slightly among
Wholesale & Retail Trade (+17%), Mining (+15%),               employers in five sectors: Wholesale & Retail Trade,
Financial Activities (+9%), Durable Goods Manufacturing       Information, Financial Activities, Other Services and
(+8%), Nondurable Goods Manufacturing (+8%),                  Government. Nondurable Goods Manufacturers
Information (+8%), Professional & Business Services           anticipate a moderate decrease in the hiring pace, while
(+8%), Leisure & Hospitality (+8%), Other Services            employers intend to considerably decrease hiring in the
(+5%), Education & Health Services (+4%) and                  remaining six sectors: Mining, Construction, Durable
Transportation & Utilities (+3%). Employers in two            Goods Manufacturing, Transportation & Utilities,
industry sectors have a slightly negative Outlook:            Professional & Business Services and Leisure &
Construction (-4%) and Government (-3%).                      Hospitality.

When the industry sector data is compared quarter-            Results for the Mining sector are reported only in the
over-quarter, employers in the Education & Health             national survey data to ensure statistical accuracy.


                                                                                      Net Employment    Net Employment
                                       Increase   Decrease   No Change   Don’t Know
                                                                                      Outlook Q4 2011   Outlook Q3 2011
                                          %          %           %           %              %                 %
    Construction                         13          17         67           3              -4                11
    Education & Health Services          13          9          75           3               4                -2
    Financial Activities                 14          5          79           2               9                11
    Government                           10          13         73           4              -3                -1
    Information                          16          8          73           3               8                11
    Leisure & Hospitality                22          14         62           2               8                27
    Manufacturing – Durable Goods        18          10         70           2               8                17
    Manufacturing – Nondurable Goods     17          9          71           3               8                16
    Mining                               23          8          66           3              15                25
    Other Services                       12           7         78           3               5                 7
    Professional & Business Services     19          11         67           3               8                19
    Transportation & Utilities           17          14         68           1               3                14
    Wholesale & Retail Trade             24          7          66           3              17                20




2
Regional Comparisons
Midwest Seasonally Adjusted Net Employment Outlook: +8%
In the Midwest, 17 percent of employers surveyed                               stable. Employers in two sectors, Wholesale & Retail
expect to increase staff levels for Quarter 4 2011 and 10                      Trade and Other Services, project a slight decrease in
percent anticipate reduced headcounts, leading to a Net                        hiring. Employers in seven industry sectors expect the
Employment Outlook of +7%. When seasonal variations                            hiring pace to decline considerably quarter-over-quarter:
are removed from the data, the Outlook for Quarter 4                           Construction, Durable and Nondurable Goods
2011 is similar to Quarter 3 2011 and up slightly                              Manufacturing, Transportation & Utilities, Professional &
compared to one year ago at this time.                                         Business Services, Leisure & Hospitality and
                                                                               Government. A considerable increase is anticipated
In the Midwest, hiring plans are weaker for Quarter 4                          among employers in Education & Health Services.
2011 compared to Quarter 3 2011 across the majority of
industries. Employers in the Information and Financial
Activities sectors look for the hiring pace to remain



                                                                                                                Net Employment         Seasonally
                                                 Increase      Decrease          No Change     Don’t Know
                                                                                                                    Outlook             Adjusted
                                                    %                %               %               %                    %                  %
  All Industries – Midwest                         17                10              71              2                    7                  8
  Construction                                     12                20              65              3                    -8                 –
  Education & Health Services                      12                9               78              1                    3                  –
  Financial Activities                             14                3               81              2                    11                 –
  Government                                        7                16              73              4                    -9                 –
  Information                                      16                9               74              1                    7                  –
  Leisure & Hospitality                            22                12              64              2                    10                 –
  Manufacturing – Durable Goods                    26                10              61              3                    16                 –
  Manufacturing – Nondurable Goods                 19                9               69              3                    10                 –
  Other Services                                   12                6               80              2                    6                  –
  Professional & Business Services                 18                10              69              3                     8                 –
  Transportation & Utilities                       20                10              70              0                    10                 –
  Wholesale & Retail Trade                         22                 5              70              3                    17                 –


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       ’91      ’92      ’93   ’94   ’95   ’96     ’97   ’98   ’99       ’00   ’01 ’02 ’03 ’04 ’05 ’06              ’07     ’08 ’09 ’10 ’11
                                                                                 Seasonally Adjusted Outlook              Net Employment Outlook
No bar indicates Net Employment Outlook of zero. Revised methodology effective Quarter 1 2009.



The Midwest Region comprises the following states: Illinois, Indiana, Iowa, Kansas, Michigan, Minnesota, Missouri, Nebraska, North Dakota, Ohio, South
Dakota, Wisconsin. Because the industry sector reporting method has been changed effective Quarter 1 2009, seasonally adjusted data for individual
industries is not currently available.

                                                                                                                                                    3
Manpower Employment Outlook Survey United States


Northeast Seasonally Adjusted Net Employment Outlook: +6%
In the Northeast, 15 percent of employers indicate plans                         Business Services. Employers in six sectors report a
to increase staff levels, while 11 percent expect to                             considerable decrease in hiring intentions for October –
decrease payrolls, resulting in a Net Employment                                 December compared to July – September 2011:
Outlook of +4% for Quarter 4 2011. The seasonally                                Construction, Durable and Nondurable Goods
adjusted survey data reflects a slightly weaker Outlook                          Manufacturing, Transportation & Utilities, Financial
compared to three months ago, while remaining stable                             Activities and Leisure & Hospitality.
compared to one year ago at this time.

Compared to Quarter 3 2011 survey results for the
Northeast, employers in four industry sectors expect the
hiring pace to remain stable in Quarter 4 2011:
Information, Education & Health Services, Other
Services and Government. A moderate decrease is
expected in Wholesale & Retail Trade and Professional &


                                                                                                             Net Employment        Seasonally
                                                   Increase      Decrease          No Change    Don’t Know
                                                                                                                 Outlook            Adjusted
                                                      %                %               %            %                  %                %
    All Industries – Northeast                       15                11              71           3                  4                6
    Construction                                     15                14              67           4                  1                –
    Education & Health Services                      11                10              78           1                  1                –
    Financial Activities                             13                5               79           3                  8                –
    Government                                        8                12              76           4                  -4               –
    Information                                      12                5               81           2                  7                –
    Leisure & Hospitality                            18                18              62           2                  0                –
    Manufacturing – Durable Goods                    16                7               72           5                  9                –
    Manufacturing – Nondurable Goods                 15                12              68           5                  3                –
    Other Services                                   12                7               78           3                  5                –
    Professional & Business Services                 20                10              69           1                  10               –
    Transportation & Utilities                       13                19              67           1                  -6               –
    Wholesale & Retail Trade                         24                9               64           3                  15               –


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    -5
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         ’91      ’92      ’93   ’94   ’95   ’96     ’97   ’98   ’99       ’00   ’01 ’02 ’03 ’04 ’05 ’06         ’07     ’08 ’09 ’10 ’11
                                                                                   Seasonally Adjusted Outlook         Net Employment Outlook
Revised methodology effective Quarter 1 2009.



The Northeast Region comprises the following states: Connecticut, Maine, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania,
Rhode Island, Vermont. Because the industry sector reporting method has been changed effective Quarter 1 2009, seasonally adjusted data for
individual industries is not currently available.

4
South Seasonally Adjusted Net Employment Outlook: +8%
In the South, 17 percent of employers surveyed expect                            expect a stable hiring pace in the Wholesale & Retail
to increase staff levels, and 10 percent plan to decrease                        Trade, Education & Health Services, Other Services and
their employee headcounts, resulting in a Net                                    Government industries. Nondurable Goods
Employment Outlook of +7%. When seasonal variations                              Manufacturers anticipate a slight decrease in staff
are removed from the data, the expected Quarter 4                                levels, while employers in four sectors look to
2011 hiring pace is relatively unchanged from Quarter 3                          moderately decrease hiring this quarter: Construction,
2011 and Quarter 4 2010.                                                         Durable Goods Manufacturing, Transportation & Utilities
                                                                                 and Professional & Business Services. Employers in the
Quarter-over-quarter, Financial Activities employers are
                                                                                 Information and Leisure & Hospitality industries foresee
the only sector in the South to report a slight increase in
                                                                                 a considerable decrease in hiring activity compared to
hiring expectations. Employers in four industry sectors
                                                                                 Quarter 3 2011.
anticipate hiring to remain stable, whereas employers in
seven industry sectors surveyed expect hiring to
decrease heading into Quarter 4 2011. Employers


                                                                                                                     Net Employment          Seasonally
                                                 Increase        Decrease          No Change       Don’t Know
                                                                                                                         Outlook              Adjusted
                                                    %                  %                %                %                      %                  %
  All Industries – South                           17                  10              70                 3                     7                  8
  Construction                                     13                  14              69                 4                     -1                 –
  Education & Health Services                      14                  9               73                 4                     5                  –
  Financial Activities                             14                  6               78                 2                     8                  –
  Government                                       11                  10              75                 4                     1                  –
  Information                                      19                  9               67                 5                     10                 –
  Leisure & Hospitality                            23                  15              60                 2                     8                  –
  Manufacturing – Durable Goods                    14                  9               75                 2                     5                  –
  Manufacturing – Nondurable Goods                 14                  8               75                 3                     6                  –
  Other Services                                   13                  7               77                 3                     6                  –
  Professional & Business Services                 21                  10              66                 3                     11                 –
  Transportation & Utilities                       17                  12              69                 2                      5                 –
  Wholesale & Retail Trade                         25                   6              65                 4                     19                 –


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        ’91     ’92      ’93   ’94   ’95   ’96     ’97    ’98    ’99       ’00   ’01 ’02 ’03 ’04 ’05 ’06                  ’07     ’08 ’09 ’10 ’11
                                                                                   Seasonally Adjusted Outlook                  Net Employment Outlook
No bar indicates Net Employment Outlook of zero. Revised methodology effective Quarter 1 2009.



The South Region comprises Puerto Rico and the following states: Alabama, Arkansas, Delaware, District of Columbia, Florida, Georgia, Kentucky, Louisiana,
Maryland, Mississippi, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Virginia, West Virginia. Because the industry sector reporting method has
been changed effective Quarter 1 2009, seasonally adjusted data for individual industries is not currently available.

                                                                                                                                                           5
Manpower Employment Outlook Survey United States


West Seasonally Adjusted Net Employment Outlook: +6%
Among employers surveyed in the West, 16 percent                               Health Services employers anticipate a considerable
plan to add staff, while 12 percent anticipate a decline                       increase in hiring, and Information and Government
in payrolls, resulting in a Net Employment Outlook of                          employers expect slight improvement. Financial
+4% for Quarter 4 2011. According to seasonally                                Activities and Other Services employers plan to slightly
adjusted survey results, employers in the West                                 decrease staff levels. Employers in Nondurable Goods
anticipate a relatively stable hiring Outlook compared to                      Manufacturing and Wholesale & Retail Trade plan to hire
Quarter 3 2011 and a slightly improved Outlook                                 at a moderately slower pace in the fourth quarter; and
compared to one year ago at this time.                                         Construction, Durable Goods Manufacturing,
                                                                               Transportation & Utilities, Professional & Business
In the West, three industry sectors have an improving
                                                                               Services and Leisure & Hospitality employers anticipate
Net Employment Outlook, while the remaining nine are
                                                                               a considerable decrease in job prospects.
declining. Compared to one quarter ago, Education &



                                                                                                               Net Employment         Seasonally
                                                Increase      Decrease          No Change     Don’t Know
                                                                                                                   Outlook             Adjusted
                                                   %                %               %              %                     %                 %
    All Industries – West                         16                12              69              3                    4                 6
    Construction                                  11                20              64              5                    -9                –
    Education & Health Services                   15                8               71              6                    7                 –
    Financial Activities                          12                6               80              2                    6                 –
    Government                                    13                16              67              4                    -3                –
    Information                                   17                8               73              2                    9                 –
    Leisure & Hospitality                         23                11              63              3                    12                –
    Manufacturing – Durable Goods                 16                12              68              4                    4                 –
    Manufacturing – Nondurable Goods              19                10              70              1                    9                 –
    Other Services                                11                 7              80              2                     4                –
    Professional & Business Services              16                14              65              5                     2                –
    Transportation & Utilities                    16                17              65              2                    -1                –
    Wholesale & Retail Trade                      23                8               67              2                    15                –


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         ’91      ’92   ’93   ’94   ’95   ’96     ’97   ’98   ’99       ’00   ’01 ’02 ’03 ’04 ’05 ’06              ’07     ’08 ’09 ’10 ’11
                                                                                Seasonally Adjusted Outlook              Net Employment Outlook
No bar indicates Net Employment Outlook of zero. Revised methodology effective Quarter 1 2009.




The West Region comprises the following states: Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah,
Washington, Wyoming. Because the industry sector reporting method has been changed effective Quarter 1 2009, seasonally adjusted data for individual
industries is not currently available.

6
Global Employment Outlook
ManpowerGroup conducts quarterly research to                      Regionally, positive Net Employment Outlooks are
measure employment trends* in 41 of the world’s largest           reported by employers throughout Asia Pacific. Data
labor markets. Over 65,500 employers have been                    shows that job seekers in Taiwan are likely to benefit
interviewed across 41 countries and territories to                from the brightest employment prospects among the
measure employer hiring expectations between October              eight countries and territories in the region, aided by an
and December 2011. Employers in 36 of the 41                      unemployment rate less than five percent. Employer
countries and territories Manpower surveyed expect to             demand for talent is marginally weaker from three
add to their workforces in varying degrees over the final         months ago in three of eight Asia Pacific countries and
three months of the year, despite lingering uncertainty           territories surveyed, particularly in India where the pace
regarding the strength of the global economy. Employers           of hiring is expected to weaken considerably, due in part
in Israel and Slovakia participated in the survey for the         to flagging demand for products and outsourced
first time this quarter.                                          services in the U.S. market.

Employers in Brazil, Taiwan, India and Singapore report           In the Americas, employers in all 10 countries report
the strongest fourth-quarter hiring plans globally, while         positive third-quarter hiring intentions. Labor markets are
those in Greece, Italy, Slovenia and Spain report the             expected to remain relatively stable or decline in seven
weakest—and only negative—Net Employment                          of 10 countries in a quarter-over-quarter comparison.
Outlooks, a byproduct of months of business decline.              However, job prospects are expected to marginally
When compared to the previous quarter, the hiring pace            improve or remain stable in six of 10 countries, year-
is expected to soften or remain stable in 32 of 39                over-year. The modest hiring pace in the U.S. is
countries and territories. While most employers are               expected to remain stable both quarter-over-quarter and
saying they will hire in the months ahead, this projected         in comparison to last year at this time.
easing from the third quarter is due in part to employers’
                                                                  In the EMEA region, hiring trends remain mixed with
increased sophistication around talent management and
                                                                  employers reporting positive hiring intentions in 18 of the
their ability to vary their just-in-time workforce. At the
                                                                  23 countries surveyed. Individual Outlooks decline or
first signs of uncertainty, they can ‘turn off’ the hiring
                                                                  remain stable in 13 of 21 countries from three months
switch or throttle it up or down as needed. In the 36
                                                                  ago but improve or remain stable in 12 of 18 countries
countries and territories where year-over-year
                                                                  where year-over-year comparisons are possible.
comparisons are possible, opportunities for job seekers
                                                                  Regional hiring plans are strongest in Turkey, Bulgaria
are expected to improve or remain stable in 22.
                                                                  and Norway and weakest in Greece and Italy.

                                                                  * Commentary is based on seasonally adjusted data where available.

Survey Respondents by Region
                                             Research for the Quarter 4 2011 Manpower Employment Outlook
                                             Survey involved surveying over 65,500 human resources directors and
                                             senior hiring managers from public and private organizations
                          EMEA               worldwide. 45% of respondents come from 10 countries in the
                           30%               Americas; 25% from eight countries and territories across Asia Pacific;
                                             and 30% from 23 countries in EMEA.
      Americas
       45%

                        Asia Pacific         Full survey results for each of the 41 countries and territories included in this quarter’s survey,
                           25%               plus regional and global comparisons, can be found at the Manpower Press Room at
                                             press.manpower.com. In addition, all tables and graphs from the full report are available for
                                             download from the ManpowerGroup website at www.manpowergroup/research.


                                                                                                                                               7
Manpower Employment Outlook Survey United States


About the Survey
The Manpower Employment Outlook Survey is conducted                 Industries: The survey reports national results by the NAICS
quarterly to measure employers’ intentions to increase or           Supersectors. Error factors not to exceed +/- 5% for Mining
decrease the number of employees in their workforces during         and +/- 3% for the remaining Supersectors based on a 90%
the next quarter. The survey has been running for nearly 50         confidence level.
years and is one of the most trusted surveys of employment
activity in the world. Various factors underpin the success of      Net Employment Outlook
the Manpower Employment Outlook Survey:                             Throughout this report, we use the term “Net Employment
Unique: It is unparalleled in its size, scope, longevity and area   Outlook.” This figure is derived by taking the percentage of
of focus.                                                           employers anticipating an increase in hiring activity and
                                                                    subtracting from this the percentage of employers expecting
Projective: The Manpower Employment Outlook Survey is the
                                                                    to see a decrease in employment at their location in the
most extensive, forward-looking employment survey in the
                                                                    next quarter. The result of this calculation is the Net
world, asking employers to forecast employment over the
                                                                    Employment Outlook.
next quarter. In contrast, other surveys and studies focus on
retrospective data to report on what occurred in the past.          Seasonal Adjustment
Independent: The survey is conducted with a representative          Seasonal adjustments have been applied to the data for
sample of employers from throughout the countries in which it       Argentina, Australia, Austria, Belgium, Canada, Costa Rica,
is conducted. The survey participants are not derived from          China, France, Germany, Hong Kong, India, Ireland, Italy,
Manpower’s client base.                                             Japan, Mexico, Netherlands, New Zealand, Norway, Peru,
Robust: The survey is based on interviews with over 65,000          Singapore, South Africa, Spain, Sweden, Switzerland, Taiwan,
public and private employers across 41 countries and                the United Kingdom and the United States to provide
territories to measure anticipated employment trends each           additional insight into the survey data. These adjustments
quarter. This sample allows for analysis to be performed            make it possible to review the data without the employment
across specific sectors and regions to provide more                 fluctuations that normally occur at the same time each year,
detailed information.                                               thus providing a clearer picture of the data over time.
Focused: For nearly five decades, the survey has derived all        Manpower intends to add seasonal adjustments to the data
of its information from a single question.                          for other countries in the future, as more historical data is
                                                                    compiled. Note that in Quarter 2 2008, Manpower adopted
Survey Question                                                     the TRAMO-SEATS method of seasonal adjustment for data.
All employers participating in the survey worldwide are asked
the same question, “How do you anticipate total employment
                                                                    Additional Information Available
at your location to change in the three months to the end of        Find complete survey results, including reports for the top 100
December 2011 as compared to the current quarter?”                  Metropolitan Statistical Areas, 50 states, District of Columbia
                                                                    and Puerto Rico on our website at press.manpower.com.
Methodology
The Manpower Employment Outlook Survey is conducted                 History of the Survey
using a validated methodology, in accordance with the highest       1962 First generation of the Manpower Employment Outlook
standards in market research. The research team for the 41               Survey launched in the United States and Canada.
countries and territories where the survey is currently             1966 Manpower’s United Kingdom operation launches the
conducted includes Manpower’s internal research team and                 equivalent of the United States survey, naming the
Infocorp Ltd. The survey has been structured to be                       report the Quarterly Survey of Employment Prospects.
representative of each national economy. The margin of error             The survey adopts the same forward looking research
for all national, regional and global data is not greater than           format as the United States survey and is the first of its
+/- 3.9%.                                                                kind in Europe.
Regions: The survey reports results by the four regions within      1976 Second generation of the Manpower Employment
the U.S. as determined by the U.S. Census Bureau. Each                   Outlook Survey launched in the United States and
region is represented with a minimum error factor of +/- 1.4%            Canada. Research methodology is updated to evolve
based on a 90% confidence level.                                         with advancements in the field of market research.


8
2002 Manpower United Kingdom's Quarterly Survey of
                                                                About ManpowerGroup™
     Employment Prospects is updated to adopt an
                                                                ManpowerGroup™ (NYSE: MAN), the world leader in innovative
     enhanced research methodology. Manpower's
                                                                workforce solutions, creates and delivers high-impact solutions
     operations in Mexico and Ireland launch the survey in
                                                                that enable our clients to achieve their business goals and
     their respective countries.
                                                                enhance their competitiveness. With over 60 years of
2003 Third generation of the Manpower Employment Outlook
                                                                experience, our $22 billion company creates unique time to
     Survey is launched, expanding the program to a total of
                                                                value through a comprehensive suite of innovative solutions
     18 countries worldwide: Australia, Austria, Belgium,
                                                                that help clients win in the Human Age. These solutions cover
     Canada, France, Germany, Hong Kong, Ireland, Italy,
                                                                an entire range of talent-driven needs from recruitment and
     Japan, Mexico, Netherlands, Norway, Singapore,
                                                                assessment, training and development, and career
     Spain, Sweden, the United Kingdom and the
                                                                management, to outsourcing and workforce consulting.
     United States.
                                                                ManpowerGroup maintains the world's largest and industry-
2004 Manpower operations in New Zealand launch the
                                                                leading network of nearly 3,900 offices in over 80 countries and
     Manpower Employment Outlook Survey.
                                                                territories, generating a dynamic mix of an unmatched global
2005 Manpower operations in China, India, Switzerland,          footprint with valuable insight and local expertise to meet the
      and Taiwan launch the Manpower Employment                 needs of its 400,000 clients per year, across all industry
     Outlook Survey.                                            sectors, small and medium-sized enterprises, local,
2006 Manpower operations in Costa Rica and Peru join the        multinational and global companies. By connecting our deep
     survey program. Surveys in Australia, Austria, Belgium,    understanding of human potential to the ambitions of clients,
     France, Germany, Hong Kong, Ireland, Italy, Japan,         ManpowerGroup helps the organizations and individuals we
     Mexico, Netherlands, Norway, Singapore, Spain and          serve achieve more than they imagined — because their
     Sweden add seasonally adjusted data in the third           success leads to our success. And by creating these powerful
     quarter. Manpower operations in South Africa launch        connections, we create power that drives organizations
     the Manpower Employment Outlook Survey.                    forward, accelerates personal success and builds more
2007 Manpower operations in Argentina join the Manpower         sustainable communities. We help power the world of work.
                                                                The ManpowerGroup suite of solutions is offered through
      Employment Outlook Survey. The survey in New
                                                                ManpowerGroup™ Solutions, Manpower®, Experis™ and
      Zealand adds seasonally adjusted data in the
                                                                Right Management®. Learn more about how the
     first quarter.                                             ManpowerGroup can help you win in the Human Age at
2008 Manpower operations in Colombia, the Czech                 www.manpowergroup.com.
     Republic, Greece, Guatemala, Poland and Romania
     join the survey program. China and Taiwan add
     seasonally adjusted data in the second quarter. India
     and Switzerland add seasonally adjusted data in the
     third quarter.
2009 Manpower operations in Hungary and Brazil launch the
     Manpower Employment Outlook Survey.
2010 Manpower’s Panama operation launches the
     Manpower Employment Outlook Survey, expanding the
     program total to 36 countries and territories worldwide.
     Peru adds seasonally adjusted data in the second
     quarter. Costa Rica adds seasonally adjusted data in
     the fourth quarter.
2011 Beginning in the first quarter, operations in Bulgaria,
      Slovenia and Turkey join the Manpower Employment
      Outlook Survey. Additionally, seasonally adjusted data
      is added in the first quarter for Argentina and
      South Africa. Israel and Slovakia launch the Manpower
      Employment Outlook Survey in the fourth quarter.
                                                                                                                              9
ManpowerGroup, 100 Manpower Place, Milwaukee, WI 53212, USA
Tel: 414 961 1000
www.manpowergroup.com

© 2011, ManpowerGroup. All rights reserved.

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Meos Q4 2011

  • 1. Q4 2011 Manpower Employment Outlook Survey United States A Manpower Research Report
  • 2. Q4/11 Manpower Employment Outlook Survey United States Contents United States Employment Outlook 1 Regional Comparisons Global Employment Outlook 7 About the Survey 8 Please note that throughout this report, the figure used in all graphs is the “Net Employment Outlook.” This figure is derived by taking the percentage of employers anticipating an increase in hiring activity and subtracting from this the percentage of employers that expect to see a decrease in employment at their location in the next quarter. In addition, percentage totals may not equal 100% due to rounding.
  • 3. United States Employment Outlook More than 18,000 interviews have been conducted with When seasonal variations are removed from the data, employers within the United States, including all 50 the Net Employment Outlook is +7%. Survey results states, the top 100 Metropolitan Statistical Areas suggest that employers expect a relatively stable hiring (MSAs), the District of Columbia and Puerto Rico, to pace during Quarter 4 2011 compared to Quarter 3 measure hiring intentions between October and 2011 as well as compared to one year ago at this time. December 2011. The mix of industries within the survey U.S. employers have now conveyed a positive Outlook follows the North American Industry Classification for eight straight quarters. System (NAICS) Supersectors and is structured to be All four U.S. regions surveyed report a positive Net representative of the U.S. economy. All participants Employment Outlook. When seasonal variations are were asked, “How do you anticipate total employment removed from the data, employers in the Midwest and at your location to change in the three months to the South regions report the strongest Outlook at +8%. end of December 2011 as compared to the Quarter-over-quarter, plans to add employees are current quarter?” slightly down among employers in the Northeast and Among U.S. employers surveyed, 16 percent expect to remain essentially the same among employers in the add to their workforces, and 11 percent expect a Midwest, South and West. Compared to one year ago decline in their payrolls during Quarter 4 2011. Seventy at this time, employers in the Midwest and West project percent of employers anticipate making no change to a slight increase in hiring for Quarter 4 2011, while staff levels, and the remaining three percent of those in the Northeast and South project a relatively employers are undecided about their Quarter 4 2011 stable hiring environment. The most significant increase hiring plans. year-over-year is in the West region, where there is a four-point increase in the Net Employment Outlook. Net Employment Seasonally Increase Decrease No Change Don’t Know Outlook Adjusted % % % % % % Quarter 4 2011 16 11 70 3 5 7 Quarter 3 2011 20 8 69 3 12 8 Quarter 2 2011 16 6 74 4 10 8 Quarter 1 2011 14 10 73 3 4 8 Quarter 4 2010 15 11 71 3 4 6 35 30 25 20 15 10 5 0 -5 ’91 ’92 ’93 ’94 ’95 ’96 ’97 ’98 ’99 ’00 ’01 ’02 ’03 ’04 ’05 ’06 ’07 ’08 ’09 ’10 ’11 Seasonally Adjusted Outlook Net Employment Outlook No bar indicates Net Employment Outlook of zero. Revised methodology effective Quarter 1 2009. The results of the Manpower Employment Outlook Survey in the United States include Puerto Rico. 1
  • 4. Manpower Employment Outlook Survey United States Industry Sector Comparisons For Quarter 4 2011, employers have a positive Outlook Services sector anticipate a moderate hiring increase. in 11 of the 13 industry sectors included in the survey: Staff levels are expected to decrease slightly among Wholesale & Retail Trade (+17%), Mining (+15%), employers in five sectors: Wholesale & Retail Trade, Financial Activities (+9%), Durable Goods Manufacturing Information, Financial Activities, Other Services and (+8%), Nondurable Goods Manufacturing (+8%), Government. Nondurable Goods Manufacturers Information (+8%), Professional & Business Services anticipate a moderate decrease in the hiring pace, while (+8%), Leisure & Hospitality (+8%), Other Services employers intend to considerably decrease hiring in the (+5%), Education & Health Services (+4%) and remaining six sectors: Mining, Construction, Durable Transportation & Utilities (+3%). Employers in two Goods Manufacturing, Transportation & Utilities, industry sectors have a slightly negative Outlook: Professional & Business Services and Leisure & Construction (-4%) and Government (-3%). Hospitality. When the industry sector data is compared quarter- Results for the Mining sector are reported only in the over-quarter, employers in the Education & Health national survey data to ensure statistical accuracy. Net Employment Net Employment Increase Decrease No Change Don’t Know Outlook Q4 2011 Outlook Q3 2011 % % % % % % Construction 13 17 67 3 -4 11 Education & Health Services 13 9 75 3 4 -2 Financial Activities 14 5 79 2 9 11 Government 10 13 73 4 -3 -1 Information 16 8 73 3 8 11 Leisure & Hospitality 22 14 62 2 8 27 Manufacturing – Durable Goods 18 10 70 2 8 17 Manufacturing – Nondurable Goods 17 9 71 3 8 16 Mining 23 8 66 3 15 25 Other Services 12 7 78 3 5 7 Professional & Business Services 19 11 67 3 8 19 Transportation & Utilities 17 14 68 1 3 14 Wholesale & Retail Trade 24 7 66 3 17 20 2
  • 5. Regional Comparisons Midwest Seasonally Adjusted Net Employment Outlook: +8% In the Midwest, 17 percent of employers surveyed stable. Employers in two sectors, Wholesale & Retail expect to increase staff levels for Quarter 4 2011 and 10 Trade and Other Services, project a slight decrease in percent anticipate reduced headcounts, leading to a Net hiring. Employers in seven industry sectors expect the Employment Outlook of +7%. When seasonal variations hiring pace to decline considerably quarter-over-quarter: are removed from the data, the Outlook for Quarter 4 Construction, Durable and Nondurable Goods 2011 is similar to Quarter 3 2011 and up slightly Manufacturing, Transportation & Utilities, Professional & compared to one year ago at this time. Business Services, Leisure & Hospitality and Government. A considerable increase is anticipated In the Midwest, hiring plans are weaker for Quarter 4 among employers in Education & Health Services. 2011 compared to Quarter 3 2011 across the majority of industries. Employers in the Information and Financial Activities sectors look for the hiring pace to remain Net Employment Seasonally Increase Decrease No Change Don’t Know Outlook Adjusted % % % % % % All Industries – Midwest 17 10 71 2 7 8 Construction 12 20 65 3 -8 – Education & Health Services 12 9 78 1 3 – Financial Activities 14 3 81 2 11 – Government 7 16 73 4 -9 – Information 16 9 74 1 7 – Leisure & Hospitality 22 12 64 2 10 – Manufacturing – Durable Goods 26 10 61 3 16 – Manufacturing – Nondurable Goods 19 9 69 3 10 – Other Services 12 6 80 2 6 – Professional & Business Services 18 10 69 3 8 – Transportation & Utilities 20 10 70 0 10 – Wholesale & Retail Trade 22 5 70 3 17 – 35 30 25 20 15 10 5 0 -5 ’91 ’92 ’93 ’94 ’95 ’96 ’97 ’98 ’99 ’00 ’01 ’02 ’03 ’04 ’05 ’06 ’07 ’08 ’09 ’10 ’11 Seasonally Adjusted Outlook Net Employment Outlook No bar indicates Net Employment Outlook of zero. Revised methodology effective Quarter 1 2009. The Midwest Region comprises the following states: Illinois, Indiana, Iowa, Kansas, Michigan, Minnesota, Missouri, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin. Because the industry sector reporting method has been changed effective Quarter 1 2009, seasonally adjusted data for individual industries is not currently available. 3
  • 6. Manpower Employment Outlook Survey United States Northeast Seasonally Adjusted Net Employment Outlook: +6% In the Northeast, 15 percent of employers indicate plans Business Services. Employers in six sectors report a to increase staff levels, while 11 percent expect to considerable decrease in hiring intentions for October – decrease payrolls, resulting in a Net Employment December compared to July – September 2011: Outlook of +4% for Quarter 4 2011. The seasonally Construction, Durable and Nondurable Goods adjusted survey data reflects a slightly weaker Outlook Manufacturing, Transportation & Utilities, Financial compared to three months ago, while remaining stable Activities and Leisure & Hospitality. compared to one year ago at this time. Compared to Quarter 3 2011 survey results for the Northeast, employers in four industry sectors expect the hiring pace to remain stable in Quarter 4 2011: Information, Education & Health Services, Other Services and Government. A moderate decrease is expected in Wholesale & Retail Trade and Professional & Net Employment Seasonally Increase Decrease No Change Don’t Know Outlook Adjusted % % % % % % All Industries – Northeast 15 11 71 3 4 6 Construction 15 14 67 4 1 – Education & Health Services 11 10 78 1 1 – Financial Activities 13 5 79 3 8 – Government 8 12 76 4 -4 – Information 12 5 81 2 7 – Leisure & Hospitality 18 18 62 2 0 – Manufacturing – Durable Goods 16 7 72 5 9 – Manufacturing – Nondurable Goods 15 12 68 5 3 – Other Services 12 7 78 3 5 – Professional & Business Services 20 10 69 1 10 – Transportation & Utilities 13 19 67 1 -6 – Wholesale & Retail Trade 24 9 64 3 15 – 30 25 20 15 10 5 0 -5 -10 ’91 ’92 ’93 ’94 ’95 ’96 ’97 ’98 ’99 ’00 ’01 ’02 ’03 ’04 ’05 ’06 ’07 ’08 ’09 ’10 ’11 Seasonally Adjusted Outlook Net Employment Outlook Revised methodology effective Quarter 1 2009. The Northeast Region comprises the following states: Connecticut, Maine, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, Vermont. Because the industry sector reporting method has been changed effective Quarter 1 2009, seasonally adjusted data for individual industries is not currently available. 4
  • 7. South Seasonally Adjusted Net Employment Outlook: +8% In the South, 17 percent of employers surveyed expect expect a stable hiring pace in the Wholesale & Retail to increase staff levels, and 10 percent plan to decrease Trade, Education & Health Services, Other Services and their employee headcounts, resulting in a Net Government industries. Nondurable Goods Employment Outlook of +7%. When seasonal variations Manufacturers anticipate a slight decrease in staff are removed from the data, the expected Quarter 4 levels, while employers in four sectors look to 2011 hiring pace is relatively unchanged from Quarter 3 moderately decrease hiring this quarter: Construction, 2011 and Quarter 4 2010. Durable Goods Manufacturing, Transportation & Utilities and Professional & Business Services. Employers in the Quarter-over-quarter, Financial Activities employers are Information and Leisure & Hospitality industries foresee the only sector in the South to report a slight increase in a considerable decrease in hiring activity compared to hiring expectations. Employers in four industry sectors Quarter 3 2011. anticipate hiring to remain stable, whereas employers in seven industry sectors surveyed expect hiring to decrease heading into Quarter 4 2011. Employers Net Employment Seasonally Increase Decrease No Change Don’t Know Outlook Adjusted % % % % % % All Industries – South 17 10 70 3 7 8 Construction 13 14 69 4 -1 – Education & Health Services 14 9 73 4 5 – Financial Activities 14 6 78 2 8 – Government 11 10 75 4 1 – Information 19 9 67 5 10 – Leisure & Hospitality 23 15 60 2 8 – Manufacturing – Durable Goods 14 9 75 2 5 – Manufacturing – Nondurable Goods 14 8 75 3 6 – Other Services 13 7 77 3 6 – Professional & Business Services 21 10 66 3 11 – Transportation & Utilities 17 12 69 2 5 – Wholesale & Retail Trade 25 6 65 4 19 – 35 30 25 20 15 10 5 0 -5 ’91 ’92 ’93 ’94 ’95 ’96 ’97 ’98 ’99 ’00 ’01 ’02 ’03 ’04 ’05 ’06 ’07 ’08 ’09 ’10 ’11 Seasonally Adjusted Outlook Net Employment Outlook No bar indicates Net Employment Outlook of zero. Revised methodology effective Quarter 1 2009. The South Region comprises Puerto Rico and the following states: Alabama, Arkansas, Delaware, District of Columbia, Florida, Georgia, Kentucky, Louisiana, Maryland, Mississippi, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Virginia, West Virginia. Because the industry sector reporting method has been changed effective Quarter 1 2009, seasonally adjusted data for individual industries is not currently available. 5
  • 8. Manpower Employment Outlook Survey United States West Seasonally Adjusted Net Employment Outlook: +6% Among employers surveyed in the West, 16 percent Health Services employers anticipate a considerable plan to add staff, while 12 percent anticipate a decline increase in hiring, and Information and Government in payrolls, resulting in a Net Employment Outlook of employers expect slight improvement. Financial +4% for Quarter 4 2011. According to seasonally Activities and Other Services employers plan to slightly adjusted survey results, employers in the West decrease staff levels. Employers in Nondurable Goods anticipate a relatively stable hiring Outlook compared to Manufacturing and Wholesale & Retail Trade plan to hire Quarter 3 2011 and a slightly improved Outlook at a moderately slower pace in the fourth quarter; and compared to one year ago at this time. Construction, Durable Goods Manufacturing, Transportation & Utilities, Professional & Business In the West, three industry sectors have an improving Services and Leisure & Hospitality employers anticipate Net Employment Outlook, while the remaining nine are a considerable decrease in job prospects. declining. Compared to one quarter ago, Education & Net Employment Seasonally Increase Decrease No Change Don’t Know Outlook Adjusted % % % % % % All Industries – West 16 12 69 3 4 6 Construction 11 20 64 5 -9 – Education & Health Services 15 8 71 6 7 – Financial Activities 12 6 80 2 6 – Government 13 16 67 4 -3 – Information 17 8 73 2 9 – Leisure & Hospitality 23 11 63 3 12 – Manufacturing – Durable Goods 16 12 68 4 4 – Manufacturing – Nondurable Goods 19 10 70 1 9 – Other Services 11 7 80 2 4 – Professional & Business Services 16 14 65 5 2 – Transportation & Utilities 16 17 65 2 -1 – Wholesale & Retail Trade 23 8 67 2 15 – 35 30 25 20 15 10 5 0 -5 ’91 ’92 ’93 ’94 ’95 ’96 ’97 ’98 ’99 ’00 ’01 ’02 ’03 ’04 ’05 ’06 ’07 ’08 ’09 ’10 ’11 Seasonally Adjusted Outlook Net Employment Outlook No bar indicates Net Employment Outlook of zero. Revised methodology effective Quarter 1 2009. The West Region comprises the following states: Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington, Wyoming. Because the industry sector reporting method has been changed effective Quarter 1 2009, seasonally adjusted data for individual industries is not currently available. 6
  • 9. Global Employment Outlook ManpowerGroup conducts quarterly research to Regionally, positive Net Employment Outlooks are measure employment trends* in 41 of the world’s largest reported by employers throughout Asia Pacific. Data labor markets. Over 65,500 employers have been shows that job seekers in Taiwan are likely to benefit interviewed across 41 countries and territories to from the brightest employment prospects among the measure employer hiring expectations between October eight countries and territories in the region, aided by an and December 2011. Employers in 36 of the 41 unemployment rate less than five percent. Employer countries and territories Manpower surveyed expect to demand for talent is marginally weaker from three add to their workforces in varying degrees over the final months ago in three of eight Asia Pacific countries and three months of the year, despite lingering uncertainty territories surveyed, particularly in India where the pace regarding the strength of the global economy. Employers of hiring is expected to weaken considerably, due in part in Israel and Slovakia participated in the survey for the to flagging demand for products and outsourced first time this quarter. services in the U.S. market. Employers in Brazil, Taiwan, India and Singapore report In the Americas, employers in all 10 countries report the strongest fourth-quarter hiring plans globally, while positive third-quarter hiring intentions. Labor markets are those in Greece, Italy, Slovenia and Spain report the expected to remain relatively stable or decline in seven weakest—and only negative—Net Employment of 10 countries in a quarter-over-quarter comparison. Outlooks, a byproduct of months of business decline. However, job prospects are expected to marginally When compared to the previous quarter, the hiring pace improve or remain stable in six of 10 countries, year- is expected to soften or remain stable in 32 of 39 over-year. The modest hiring pace in the U.S. is countries and territories. While most employers are expected to remain stable both quarter-over-quarter and saying they will hire in the months ahead, this projected in comparison to last year at this time. easing from the third quarter is due in part to employers’ In the EMEA region, hiring trends remain mixed with increased sophistication around talent management and employers reporting positive hiring intentions in 18 of the their ability to vary their just-in-time workforce. At the 23 countries surveyed. Individual Outlooks decline or first signs of uncertainty, they can ‘turn off’ the hiring remain stable in 13 of 21 countries from three months switch or throttle it up or down as needed. In the 36 ago but improve or remain stable in 12 of 18 countries countries and territories where year-over-year where year-over-year comparisons are possible. comparisons are possible, opportunities for job seekers Regional hiring plans are strongest in Turkey, Bulgaria are expected to improve or remain stable in 22. and Norway and weakest in Greece and Italy. * Commentary is based on seasonally adjusted data where available. Survey Respondents by Region Research for the Quarter 4 2011 Manpower Employment Outlook Survey involved surveying over 65,500 human resources directors and senior hiring managers from public and private organizations EMEA worldwide. 45% of respondents come from 10 countries in the 30% Americas; 25% from eight countries and territories across Asia Pacific; and 30% from 23 countries in EMEA. Americas 45% Asia Pacific Full survey results for each of the 41 countries and territories included in this quarter’s survey, 25% plus regional and global comparisons, can be found at the Manpower Press Room at press.manpower.com. In addition, all tables and graphs from the full report are available for download from the ManpowerGroup website at www.manpowergroup/research. 7
  • 10. Manpower Employment Outlook Survey United States About the Survey The Manpower Employment Outlook Survey is conducted Industries: The survey reports national results by the NAICS quarterly to measure employers’ intentions to increase or Supersectors. Error factors not to exceed +/- 5% for Mining decrease the number of employees in their workforces during and +/- 3% for the remaining Supersectors based on a 90% the next quarter. The survey has been running for nearly 50 confidence level. years and is one of the most trusted surveys of employment activity in the world. Various factors underpin the success of Net Employment Outlook the Manpower Employment Outlook Survey: Throughout this report, we use the term “Net Employment Unique: It is unparalleled in its size, scope, longevity and area Outlook.” This figure is derived by taking the percentage of of focus. employers anticipating an increase in hiring activity and subtracting from this the percentage of employers expecting Projective: The Manpower Employment Outlook Survey is the to see a decrease in employment at their location in the most extensive, forward-looking employment survey in the next quarter. The result of this calculation is the Net world, asking employers to forecast employment over the Employment Outlook. next quarter. In contrast, other surveys and studies focus on retrospective data to report on what occurred in the past. Seasonal Adjustment Independent: The survey is conducted with a representative Seasonal adjustments have been applied to the data for sample of employers from throughout the countries in which it Argentina, Australia, Austria, Belgium, Canada, Costa Rica, is conducted. The survey participants are not derived from China, France, Germany, Hong Kong, India, Ireland, Italy, Manpower’s client base. Japan, Mexico, Netherlands, New Zealand, Norway, Peru, Robust: The survey is based on interviews with over 65,000 Singapore, South Africa, Spain, Sweden, Switzerland, Taiwan, public and private employers across 41 countries and the United Kingdom and the United States to provide territories to measure anticipated employment trends each additional insight into the survey data. These adjustments quarter. This sample allows for analysis to be performed make it possible to review the data without the employment across specific sectors and regions to provide more fluctuations that normally occur at the same time each year, detailed information. thus providing a clearer picture of the data over time. Focused: For nearly five decades, the survey has derived all Manpower intends to add seasonal adjustments to the data of its information from a single question. for other countries in the future, as more historical data is compiled. Note that in Quarter 2 2008, Manpower adopted Survey Question the TRAMO-SEATS method of seasonal adjustment for data. All employers participating in the survey worldwide are asked the same question, “How do you anticipate total employment Additional Information Available at your location to change in the three months to the end of Find complete survey results, including reports for the top 100 December 2011 as compared to the current quarter?” Metropolitan Statistical Areas, 50 states, District of Columbia and Puerto Rico on our website at press.manpower.com. Methodology The Manpower Employment Outlook Survey is conducted History of the Survey using a validated methodology, in accordance with the highest 1962 First generation of the Manpower Employment Outlook standards in market research. The research team for the 41 Survey launched in the United States and Canada. countries and territories where the survey is currently 1966 Manpower’s United Kingdom operation launches the conducted includes Manpower’s internal research team and equivalent of the United States survey, naming the Infocorp Ltd. The survey has been structured to be report the Quarterly Survey of Employment Prospects. representative of each national economy. The margin of error The survey adopts the same forward looking research for all national, regional and global data is not greater than format as the United States survey and is the first of its +/- 3.9%. kind in Europe. Regions: The survey reports results by the four regions within 1976 Second generation of the Manpower Employment the U.S. as determined by the U.S. Census Bureau. Each Outlook Survey launched in the United States and region is represented with a minimum error factor of +/- 1.4% Canada. Research methodology is updated to evolve based on a 90% confidence level. with advancements in the field of market research. 8
  • 11. 2002 Manpower United Kingdom's Quarterly Survey of About ManpowerGroup™ Employment Prospects is updated to adopt an ManpowerGroup™ (NYSE: MAN), the world leader in innovative enhanced research methodology. Manpower's workforce solutions, creates and delivers high-impact solutions operations in Mexico and Ireland launch the survey in that enable our clients to achieve their business goals and their respective countries. enhance their competitiveness. With over 60 years of 2003 Third generation of the Manpower Employment Outlook experience, our $22 billion company creates unique time to Survey is launched, expanding the program to a total of value through a comprehensive suite of innovative solutions 18 countries worldwide: Australia, Austria, Belgium, that help clients win in the Human Age. These solutions cover Canada, France, Germany, Hong Kong, Ireland, Italy, an entire range of talent-driven needs from recruitment and Japan, Mexico, Netherlands, Norway, Singapore, assessment, training and development, and career Spain, Sweden, the United Kingdom and the management, to outsourcing and workforce consulting. United States. ManpowerGroup maintains the world's largest and industry- 2004 Manpower operations in New Zealand launch the leading network of nearly 3,900 offices in over 80 countries and Manpower Employment Outlook Survey. territories, generating a dynamic mix of an unmatched global 2005 Manpower operations in China, India, Switzerland, footprint with valuable insight and local expertise to meet the and Taiwan launch the Manpower Employment needs of its 400,000 clients per year, across all industry Outlook Survey. sectors, small and medium-sized enterprises, local, 2006 Manpower operations in Costa Rica and Peru join the multinational and global companies. By connecting our deep survey program. Surveys in Australia, Austria, Belgium, understanding of human potential to the ambitions of clients, France, Germany, Hong Kong, Ireland, Italy, Japan, ManpowerGroup helps the organizations and individuals we Mexico, Netherlands, Norway, Singapore, Spain and serve achieve more than they imagined — because their Sweden add seasonally adjusted data in the third success leads to our success. And by creating these powerful quarter. Manpower operations in South Africa launch connections, we create power that drives organizations the Manpower Employment Outlook Survey. forward, accelerates personal success and builds more 2007 Manpower operations in Argentina join the Manpower sustainable communities. We help power the world of work. The ManpowerGroup suite of solutions is offered through Employment Outlook Survey. The survey in New ManpowerGroup™ Solutions, Manpower®, Experis™ and Zealand adds seasonally adjusted data in the Right Management®. Learn more about how the first quarter. ManpowerGroup can help you win in the Human Age at 2008 Manpower operations in Colombia, the Czech www.manpowergroup.com. Republic, Greece, Guatemala, Poland and Romania join the survey program. China and Taiwan add seasonally adjusted data in the second quarter. India and Switzerland add seasonally adjusted data in the third quarter. 2009 Manpower operations in Hungary and Brazil launch the Manpower Employment Outlook Survey. 2010 Manpower’s Panama operation launches the Manpower Employment Outlook Survey, expanding the program total to 36 countries and territories worldwide. Peru adds seasonally adjusted data in the second quarter. Costa Rica adds seasonally adjusted data in the fourth quarter. 2011 Beginning in the first quarter, operations in Bulgaria, Slovenia and Turkey join the Manpower Employment Outlook Survey. Additionally, seasonally adjusted data is added in the first quarter for Argentina and South Africa. Israel and Slovakia launch the Manpower Employment Outlook Survey in the fourth quarter. 9
  • 12. ManpowerGroup, 100 Manpower Place, Milwaukee, WI 53212, USA Tel: 414 961 1000 www.manpowergroup.com © 2011, ManpowerGroup. All rights reserved.