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Copyright © 2010 Callbox. All rights reserved.
CALLBOX SALES AND MARKETING SOLUTIONS




for small to medium-sized and large enterprises
                            through

  Direct Marketing                                          Web Marketing


  Database Services                           Sales Force Management


                  Copyright © 2010 Callbox. All rights reserved.
AWARDS & ACCREDITATION


  Top Outsourcer Awards (Contact Center World)

   • Top Outsourcer of the Year

   • 1st in Percentage Growth of Sales Revenue

   • 2nd in Number of Business-to-Business Agents




          Copyright © 2010 Callbox. All rights reserved.
Our Services
                                                                Appointment Setting / Lead Generation
               CREATE sales opportunities
                         With                                   Event Telemarketing
                                                                Database Profiling
                TELEMARKETING                                   Telephone Survey



               CAPTURE more leads online
                         With                                   Search Engine Optimization (SEO)
                                                                Web Design
               WEB MARKETING

               CONTACT decision makers
                         With                                   Targeted Call lists
                                                                (Over 20 Million Decision Makers)
                   SALES LISTS


                            Copyright © 2010 Callbox. All rights reserved.
The Callbox Datawarehouse
Profiled by SIC Category
                                                 AGRICULTURE, FORESTRY AND FISHING        3.39%
                                                 MINING                                   3.15%
                                                 CONSTRUCTION                             7.93%
                                                 MANUFACTURING                            6.07%
                                                 TRANSPORTATION, COMMUNICATIONS,
                                                    ELECTRIC, GAS AND SANITARY SERVICES   6.31%
                                                 WHOLESALE TRADE                          9.14%
                                                 RETAIL TRADE                             18.95%
                                                 FINANCE, INSURANCE, AND REAL ESTATE      11.43%
                                                 SERVICES                                 28.34%
                                                 PUBLIC ADMINISTRATION                    3.27%
       Over 20 Million Records                   NOT ELSWHERE CLASSIFIED                  2.01%



                                 Copyright © 2010 Callbox. All rights reserved.
Industries We Serve
      Software Products                                                         Financial Services

      IT Products & Services                                                    Merchant Services


      Advertising Services                                                      Commercial Cleaning


      Promotional Products                                                      Tax and Accounting


      Telecommunications                                                        Consulting & Training


                                Medical Products & Services



                               Copyright © 2010 Callbox. All rights reserved.
Over 45,000 companies served around the world

Major Clients




                Copyright © 2010 Callbox. All rights reserved.
Would you like a quick tour?




Click box to play video.




                              Copyright © 2010 Callbox. All rights reserved.
• Real time reporting
    • Private log-ins for each sales professional
    • Event calendar
    • Searchable contact history
    • Managers can drill down to view any sales
         professional dashboard and regional real time
         campaign results
    • Flexible results for both sales force and managers
    • Export your data at any time for local integration




Copyright © 2010 Callbox. All rights reserved.
Home




       Copyright © 2010 Callbox. All rights reserved.
Calendar




           Copyright © 2010 Callbox. All rights reserved.
Reports




          Copyright © 2010 Callbox. All rights reserved.
Reports




          Copyright © 2010 Callbox. All rights reserved.
THE LEAD GENERATION CAMPAIGN




         Copyright © 2010 Callbox. All rights reserved.
The Lead Generation Campaign
                                                    Account Manager
                                                    Data Specialist
                                                    QA Analyst
                                                    Primary Agent
                                                    Backup Agent                                                      Product Training
                                Kick-Off Meeting                                                                      3 to 5 days from Script
                                Within a Week of Award                                                                       Approval

     Notice of
  Award of Contract                                                               Call Script
  Calling can begin within 2                                                     Development
            weeks.                                                            1-2 Days from Kick-off
                                                                                     Meeting



                                                                                                                                    Release
                                                                                                                                  of Database
                                                                                                                               3 Days from Kick-Off
                                           Weekly Campaign
                                              Reporting                                               Start of
                                                Analysis of Call                                 Calling Campaign
    End-of-Month                              Results, Campaign                                  1 to 2 Days of Database
  Campaign Summary                          Status Meeting. Script                                       Approval
      Reporting                                 and List Check
3 Days from Campaign End Date


                                                    Copyright © 2010 Callbox. All rights reserved.
Send to Quality Analyst                                                    Lead Identification /
                     Agent tags success calls as                                                 Appointment Setting
                   “For Lead Qualification" in the                                                Agent reviews Client's
                           PipelineCRM.                      160 calls/day                       calendar prior to setting
                                                             1-2 appts/day                            appointments.
                                                             3000 contacts/mo


         Lead Qualification                                                                                 START of Call Campaign
    Quality Analyst listens to call
    recording – tag as Appt/Lead
       OR Returned to Agent.



Leads that require additional
information are tagged for
follow-up. An agent corrects
or gathers the additional
information and the Lead is
resubmitted for qualification.



        Lead Registration
      Leads/appointments                                                                                                      The
 approved by the QA appear in                           Email Delivery/Web Pick-up
  the PipelineCRM and on the                           PipelineCRM sends notification                                   Call Campaign
        Client’s calendar.                            email to the Client. Client follows                                    Flow
                                                      email link to view qualified leads
                                                        and appointments scheduled.

                                                Copyright © 2010 Callbox. All rights reserved.
Contact Us
                                            USA               +1 888.810.7464
                                            UK                +44 203.002.5986
                                            Australia         +61 2.9037.2248
                                            New Zealand       +64 9.9143122
                                            Singapore         +65 6248.5023
                                            Malaysia          +60 3.4264.6400
                                            Hong Kong         +852 3175.0985

                                            info@callboxinc.com
                                            sales@callboxinc.com

                                            www.CallboxInc.com



             Copyright © 2010 Callbox. All rights reserved.

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Appointment Setting & Lead Generation

  • 1. Copyright © 2010 Callbox. All rights reserved.
  • 2. CALLBOX SALES AND MARKETING SOLUTIONS for small to medium-sized and large enterprises through Direct Marketing Web Marketing Database Services Sales Force Management Copyright © 2010 Callbox. All rights reserved.
  • 3. AWARDS & ACCREDITATION Top Outsourcer Awards (Contact Center World) • Top Outsourcer of the Year • 1st in Percentage Growth of Sales Revenue • 2nd in Number of Business-to-Business Agents Copyright © 2010 Callbox. All rights reserved.
  • 4. Our Services Appointment Setting / Lead Generation CREATE sales opportunities With Event Telemarketing Database Profiling TELEMARKETING Telephone Survey CAPTURE more leads online With Search Engine Optimization (SEO) Web Design WEB MARKETING CONTACT decision makers With Targeted Call lists (Over 20 Million Decision Makers) SALES LISTS Copyright © 2010 Callbox. All rights reserved.
  • 5. The Callbox Datawarehouse Profiled by SIC Category AGRICULTURE, FORESTRY AND FISHING 3.39% MINING 3.15% CONSTRUCTION 7.93% MANUFACTURING 6.07% TRANSPORTATION, COMMUNICATIONS, ELECTRIC, GAS AND SANITARY SERVICES 6.31% WHOLESALE TRADE 9.14% RETAIL TRADE 18.95% FINANCE, INSURANCE, AND REAL ESTATE 11.43% SERVICES 28.34% PUBLIC ADMINISTRATION 3.27% Over 20 Million Records NOT ELSWHERE CLASSIFIED 2.01% Copyright © 2010 Callbox. All rights reserved.
  • 6. Industries We Serve Software Products Financial Services IT Products & Services Merchant Services Advertising Services Commercial Cleaning Promotional Products Tax and Accounting Telecommunications Consulting & Training Medical Products & Services Copyright © 2010 Callbox. All rights reserved.
  • 7. Over 45,000 companies served around the world Major Clients Copyright © 2010 Callbox. All rights reserved.
  • 8. Would you like a quick tour? Click box to play video. Copyright © 2010 Callbox. All rights reserved.
  • 9. • Real time reporting • Private log-ins for each sales professional • Event calendar • Searchable contact history • Managers can drill down to view any sales professional dashboard and regional real time campaign results • Flexible results for both sales force and managers • Export your data at any time for local integration Copyright © 2010 Callbox. All rights reserved.
  • 10. Home Copyright © 2010 Callbox. All rights reserved.
  • 11. Calendar Copyright © 2010 Callbox. All rights reserved.
  • 12. Reports Copyright © 2010 Callbox. All rights reserved.
  • 13. Reports Copyright © 2010 Callbox. All rights reserved.
  • 14. THE LEAD GENERATION CAMPAIGN Copyright © 2010 Callbox. All rights reserved.
  • 15. The Lead Generation Campaign Account Manager Data Specialist QA Analyst Primary Agent Backup Agent Product Training Kick-Off Meeting 3 to 5 days from Script Within a Week of Award Approval Notice of Award of Contract Call Script Calling can begin within 2 Development weeks. 1-2 Days from Kick-off Meeting Release of Database 3 Days from Kick-Off Weekly Campaign Reporting Start of Analysis of Call Calling Campaign End-of-Month Results, Campaign 1 to 2 Days of Database Campaign Summary Status Meeting. Script Approval Reporting and List Check 3 Days from Campaign End Date Copyright © 2010 Callbox. All rights reserved.
  • 16. Send to Quality Analyst Lead Identification / Agent tags success calls as Appointment Setting “For Lead Qualification" in the Agent reviews Client's PipelineCRM. 160 calls/day calendar prior to setting 1-2 appts/day appointments. 3000 contacts/mo Lead Qualification START of Call Campaign Quality Analyst listens to call recording – tag as Appt/Lead OR Returned to Agent. Leads that require additional information are tagged for follow-up. An agent corrects or gathers the additional information and the Lead is resubmitted for qualification. Lead Registration Leads/appointments The approved by the QA appear in Email Delivery/Web Pick-up the PipelineCRM and on the PipelineCRM sends notification Call Campaign Client’s calendar. email to the Client. Client follows Flow email link to view qualified leads and appointments scheduled. Copyright © 2010 Callbox. All rights reserved.
  • 17. Contact Us USA +1 888.810.7464 UK +44 203.002.5986 Australia +61 2.9037.2248 New Zealand +64 9.9143122 Singapore +65 6248.5023 Malaysia +60 3.4264.6400 Hong Kong +852 3175.0985 info@callboxinc.com sales@callboxinc.com www.CallboxInc.com Copyright © 2010 Callbox. All rights reserved.