Web Form Automation for Bonterra Impact Management (fka Social Solutions Apri...
Epicor
1.
2. PROFILE
Establish in April 1994
Headquartered in California.
Company traded under the name EPIC.
Company's revenue in financial year ended in
2005 was $290 million
Serve over 20,000 customers in 140 countries
Competes with tier one vendors
Develops end to end industry specific solutions
3. ENTERPRISE SOLUTIONS
Epicor Enterprise is a comprehensive end-to-end suite of proven
industry-specific solutions for the global mid-market enterprise.
from CRM ,financials to supply chain management.
Main modules of enterprise solutions are:
-Finance and Accounting
-Payroll and HR
-Supply Chain Management
-Supplier Relationship Management
-Customer Relationship Management
-Enterprise Information Portal
-Business Intelligence
-It Service Management
4. Finance and Accounting
Main subsystems of this module are-
1. General Ledger:-
-Ledger
-Core application
-Flexible
-unlimited no. of companies account codes and up to 365
fiscal periods.
2.Accounts payable:-
-up to date vendor information is available .like-credit
availability, contact information, preferred payment method
5. 3.Accounts Receivable:-
-All the details about the customer
4.Managing Cash:-
-Forecast the cash position and currency
-Cash transactions are at fingertip
7. Payroll and HR
Helps in managing HR and payroll strategically
and cost effectively.
UltiPro Workforce Management
-HRMS
-Web based manager
-Business intelligence
8. Supply Chain Management
(SCM)
Manage all aspects of operations
Components :
-Sales order management
- Inventory control
-Supply chain execution
- Purchasing management
10. Customer Relationship Management
• Forced to realign strategy to maintain growth &
development.
• Impact on internal, external resources and direct impact
on customer.
• Maintain customer loyalty for profit & sustainable
growth.
• Build lasting relationship with internal and external
customer.
11. • Provides sales force automation & customer
support tool to manage lifecycle.
• Right information at proper sales cycle. Customer
loyalty, satisfaction & revenue.
• Managing, synchronizing & coordinating with
customer leads additional sale & minimize cost.
12. Enterprise Information Portal
• Large volume of data require quick access.
• Need for customer, supplier & employees.
• Critical information tailored & personalized. information
authorized to view.
• Real time access to remote users & members of your supply
chain for decision.
• EIP information available to all stakeholders.
13. Business Intelligence
• Enable to make effective decision.
• Streamline operations & improve business
performance by automated analysis.
• Offer variety of tool connected to data helps to focus
on only analyzing data.
• Strategic support to decision makers from top level to
line manager.
14. Modules of Business
Intelligence
• Financial and Management.
• Enterprise performance management.
• Data warehousing & OLAP.
• Performance dashboard.
15. IT Service Management
• Demand to solve query quickly, fix problem
immediately & way to prevent issue in future.
• Accurate, complete & clear information for end
user.
• Enables to set & monitor varying service level
based on specific agreement & offer powerful
structured solution
19. • Retail:
- better customer service.
- high profitability.
Epicor’s expertise:
• Real time information
• Shop floor and back office system.
• Linking multiple stores.
20. • Services:
- on time services.
- both challenges & opportunities are more.
Epicor’s expertise:
• Bid management to project accounting.
• Engagement delivery to resource management.
21. Global services & support:
• 2000 professionals in Americas, Europe, Middle
east, Africa & Asia Pacific.
• 24x7 service supports 20,000 customers in 30
languages in 140 nations.
• Software development centers at US, Mexico &
Russia ensure quality service.
• Highly structured implementation methodology
22. Distribution channels
• Hybrid distribution channels.
• 300 authorized partners.
• Direct sales agents & value added re sellers
Solution provider :
• Networked with 60 independent vendors.
• Epicor solution providers offer wide range of
applications and application extensions.