The document discusses the three roles that every small business owner takes on: entrepreneur, manager, and technician. It notes that most small business owners start as technicians and get into business to do the technical work they enjoy. However, being a successful business owner requires balancing all three roles. The document provides tips for developing a business blueprint, understanding the phases of business growth, creating systems and processes, and focusing on customers. It emphasizes that the key to success is adopting an entrepreneurial perspective and building a business system rather than just doing the technical work.