Trawex’s central reservation system is a automated system that revolves around storage and distribution of information concerning resorts, hotels and host of lodging facilities. A hotel CRS constitutes of different modules.
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Hotel central reservation system
1. Hotel Central Reservation System
Hotel Central Reservation System is used commonly in resort and hotel industry. Trawex’s central
reservationsystemisaautomatedsystemthatrevolvesaroundstorage and distribution of information
concerning resorts, hotels and host of lodging facilities. A hotel CRS constitutes of different modules.
The modules includes reservation, profiles, groups and blocks, administration, reporting, global
distributioninterfaceandPMSinterface. A hotel reservation system has turned to be beneficial for the
travel agencies and users
CRS as a tool is used to reach the GDS along with internet distribution system from a single position
system.Hotel managersuse the tool todeal withonline salesandmarketingavenues. They also project
the rates andavailabilitieswhichare viewableeasily bythe saleschannel i.e.the online travel agencies
team aligned with CRS.
Primary functions in CRS are as below
Fully flexible for growing business.
Platform which is easy to use.
Manageability of rates, availability and information from single point of entry.
Connectivity of hotels to GDS, online travel agents, mobile booking engines.
Multiple distribution channels emphasized with channel manager usage.
Informationincludesroomtypes,roomrates,inventories,reservationinformation,picturesanddetailed
hotel information like address, phone, fax numbers and geographical code information.
Hotel Central Reservation System Includes:
Optional autosearchinhistoryfor new reservations
Autoverifyforsuspectedduplicate reservations
Sharerswithspreadoutstay dates
Confirm/waitlistanewdemand
Modify/ cancel a establishedreservation
Confirma waitlistedreservation
Decline areservation
Copyan existingguestrecordtocreate a new reservation
alternative date inreservation
'Password'controlledsupersedeof systemrates
Linkto guesthistory manual or computeraided
2. Performainvoice
Advance payments
For a business, a tested method is replaced with a new system which is yet to get recognition.
Hospitalitybusinesshasdone bestinthe lastdecade butwhenitcomes to the integration of the recent
technology in the process but still small, medium size hotels are having fears. It is that fear which is
holdingthemoutfromusingthe newhotel software which has benefited large hotels in managing the
big scale activities and movements – check in and check outs, over the years.
In a central reservation system everything is handled and prohibited from one single place and
distributed accordingly. Since most of the travelers and customers nowadays like to book their
accommodationusinginternet,it becomes essential for the hotels to connect with a central system to
get good number of customers.