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QUARTER 4, 2011 — US
CONSTANT CONTENT: AMERICANS                                                                                                           STAY TUNED...
    ARE VORACIOUS VIDEO VIEWERS                                                                                                           DEVELOPMENTS TO WATCH
    The average American watches nearly five hours of video      Game On: From Playtime to Playback                                       Traditional TV Viewership: After several years of                          Kids’ Viewing: Kids are beginning to explore alternate
    each day, 98 percent of which they watch on a traditional                                                                             consistent year-over-year growth, traditional TV viewing                   viewing options beyond the primary TV, such as mobile
    TV set. Although this ratio is less than it was just a few   Consoles have become strategically positioned as a                       declined one half of one percent or roughly 46 minutes per                 phones, tablets, DVRs and game consoles. Among kids 2-11,
    years ago, and continues to change, the fact remains that    secondary gateway to TV content, and can now be found
                                                                                                                                          month. This may be the result of leveling off after a period               timeshifted viewing grew roughly 20 percent over last year,
    Americans are not turning off. They are shifting to new      in 45 percent of TV homes, an increase of three percent
                                                                                                                                          of sustained growth, weather and economic factors or of                    which may be partly the result of whole-house DVRs that
    technologies and devices that make it easier for them to     over last year. With Netflix and other streaming apps,
                                                                                                                                          other viewing options. As more homes adopt DVRs and                        enable kids to watch timeshifted content on the home’s
    watch the content they want whenever and wherever is         Blu-Ray players, social gaming and point of purchase
                                                                 seamlessly integrated into game consoles, it is no surprise              transition to timeshifted viewing, timeshifted TV growth                   secondary TV set. Kids are also spending more time on
    most convenient for them. As such, the definition of the
                                                                 that consumers are relying on their consoles to perform                  has offset the bulk of live TV declines. Other potential                   game consoles.
    traditional TV home will evolve.
                                                                 double (and triple) duty. The activities are adding up and               factors include time spent using game consoles, tablets                    “The Best Screen Available” Goes Mobile: As of February
                                                                 contributing to the growing pie of content consumption                   and other emerging devices.                                                2012, smartphones now represent half of all mobile phones
    “The Best Screen Available”: The                             through a gaming device.                                                 Defining the TV Home: Last fall saw a slight decline in the                in the U.S3. With improving screens, Internet connectivity
    Evolution of the TV Set                                      In Q4 2011, Americans spent 30 percent more time                         number of Traditional TV homes in the U.S. This shift is                   and the advantage of being “the best screen available”
                                                                 on game consoles than they did in the same period of                     prompting an important conversation around the definition                  while on the go, smartphones are increasingly becoming
    In the past year, the number of homes with an HDTV grew
                                                                 2010, which saw an increase of 13 percent over the prior                 of a “TV household” and a “TV viewer” as consumers                         portable TVs. In fact, 33.5 million mobile phone owners
    by more than 8 million. This suggests that the TV screen
                                                                 year. While time spent on game consoles spans gaming,                    continue to access Traditional TV content—in a variety                     now watch video on their phones—an increase of 35.7
    remains the dominant platform on which to consume
                                                                 streaming and other activities, the recent rise mirrors an               of different ways. The pie is expanding, driven in part by                 percent since last year. While mobile phones won’t replace
    content, even though the means by which the content
                                                                 increase in Internet-connected game consoles2, greater                   the growing number of choices available to consumers                       other screens anytime soon, they are part of the ever-
    is delivered to the screen might be shifting. Watching
                                                                 interest in streaming from consumers and more content
    traditional—live and timeshifted—TV remains the bulk of                                                                               for when, where, and how to watch content. As this trend                   increasing number of ways in which consumers can and will
                                                                 available online.
    all activity on TV sets, accounting for more than 33 hours                                                                            continues, the media industry will be faced with some key                  consume content when and where they want.
    per week despite a decline one half of one percent in time   Households without children are leading the way in                       decisions on how to incorporate these changes in terms of                  Cable Provider-Enabled Timeshifting: Cable companies
    spent compared to Q4 2010. Consumers are, however,           new game console adoption2, demonstrating that game                      who and what is measured and reported.
                                                                 consoles are appealing to a range of audiences for a variety                                                                                        are making it easier than ever for consumers to watch
    finding new ways to use their TVs.
                                                                 of purposes.                                                                                                                                        their favorite shows—without even having to set the
    When it comes to newly released movies, old TV shows and                                                                                         Average Time Spent Per Person Per Day
                                                                                                                                              325                                                                    DVR. Video-on-demand and cloud-based DVRs are
    everything in between, consumers are increasingly turning                                                                                            0:16            0:15             0:13           0:11        examples of emerging technologies that are adding to
    to devices that enable them to watch streamed content on     Content Delivery: More Options                                               300        0:09            0:09             0:10           0:13        time spent watching timeshifted content.
    their big screen. Two-thirds of game consoles in homes are
                                                                 than Ever                                                                               0:14            0:17             0:20           0:22
    now connected to the Internet, creating a new conduit for                                                                                 275
    content delivery. In fact, more than half of Netflix users   Even though TV sets are connected to more than one
    watch on their TV set via a game console or over-the-top     box or device these days, cable, telephone-company and                       250




                                                                                                                                MINUTES
    streaming device1.                                           satellite subscriptions remain the primary ways Americans                                                                                           Dounia Turrill
                                                                 receive their TV content. Despite shifts between those                       225                                                                    Cross-Platform Practice Lead
                                                                 three, it will take major industry changes or consumer                                  4:44            4:40             4:38           4:35
                                                                 behavior swings to affect the subscription model anytime                     200
                                                                 soon. That being said, game consoles have increasingly
                                                                 more access to content—whether paid or free—and a                            175
                                                                 greater penetration within TV homes than even the DVR,
                                                                 underscoring the potential audience for content providers                    150
                                                                 on this platform.                                                                     Q4 2008         Q4 2009           Q4 2010        Q4 2011

                                                                                                                                                                VCR    DVD        GAME           DVR     LiveTV




                                                                                                                                          1
2                                                                                                                                             2011 Nielsen Over-the-Top Video Study 2Nielsen 3600 Gaming Report: US Market 2011 3Nielsen U.S. Mobile Insights, National (February 2012)   3
VIEWING IN REVIEW:
    A QUARTER-OVER-QUARTER LOOK AT MEDIA CONSUMPTION
    Americans are creatures of habit when it comes to           weather. Other types of emerging viewing--timeshifting
                                                                                                                              200               Q1                              Q2                              Q3                              Q4




                                                                                                                                                                                                                                                             SPENT
    their video viewing. In 2011, watching traditional TV       and mobile--were not affected by seasonality; over the
    and video on a computer dipped in Q2 and Q3 months          past two years, these platforms have seen consistent
    as consumers headed outside to enjoy the nice               quarter-over-quarter and year-over-year growth.




                                                                                                                                                                                                                                                            TIME
                                                                                                                                            158:47
                                                                                                                                                                                        Watching TV                                             154:05
        2011                          Q1                        Q2                              Q3                   Q4                                                         146:20                         146:45
        2010
                      300             288.5M                   288.3M                                                289.3M
                                                                                                                              150           158:25
                                                                                                                                                                                                                                               153:19
                                                                                                286.3M
                                                                                                                                                                                 143:37                        145:28
                                      286.3M                   286.6M                           285.9M             284.4M
                                                                      Watching TV
                      250                                                                                                                                                                                                                       11:44
     USERS




                                                                                                                              12                                         Watching Timeshifted TV
    TOTAL




                                                                                                                                             10:46                                                               10:51
                                                                                                                              11                                                 10:30


                      200                                                                                                     10                                                                                                                 10:27


                                                                                                                               9               9:36                               9:27                           9:32
                                                             Watching Video on Internet                                        8
                                                                                               146.9M               147.4M
                      150             142.4M                    143M
                                                                                                                               7
                                      135.9M
                                                               139.3M                          140.1M                141.4M
                                                                                                                               6                                         Watching Video on Internet
                                                               110.5M                          112.3M               113.5M
                                       107.1M                                                                                                                                                                                                   4:34
                                                                                                                               5              4:33                               4:26                             4:31

                      100
                                                                97.9M                           101.1M
                                                                                                                     105.9M
                                                                                                                               4              3:23                        3:52                                    4:13                               4:23
                                      94.6M
                                                             Watching Timeshifted TV                                           3
                                                                        (only in homes with DVRs)
                                                                                                                                              4:20                               4:20                             4:20                           4:20
                       50                                                                       31.4M               33.5M
                                                                                                                                              3:37                                3:37                            4:20                           4:20
                                      28.5M                     29.9M
                                                                                                                                                                      Mobile Subscribers Watching
                                                                                                                                                                       Video on a Mobile Phone
                                                                22M                             22.9M                24.7M
                                      20.3M
                        0                                   Mobile Subscribers Watching                                         Note: For specific context on Total Users see Table 2 Overall Usage of Number Users Persons 2+ Monthly Reach and on
                                                             Video on a Mobile Phone                                            Time Spent see Table 3 Monthly Time Spent in Hours : Minutes Per Users Person 2+ of Each Medium

4                                                                                                                                                                                                                                                                    5
HOW PEOPLE WATCH
    TABLE 1. A Week in the – Life Weekly Time Spent in Hours: Minutes – By Age Demographic for Entire US Population                                                      TABLE 4a. Monthly Time Spent in Hours: Minutes Age Demographic

                                                K           T          A           A           A           A           A            P      Hispanic African-                                                                                    K            T          A          A             A          A             A             P
                                               2-11       12-17      18-24       25-34       35-49       50-64        65+          2+         2+    American                                                                                   2-11        12-17      18-24      25-34         35-49      50-64          65+           2+
                                                                                                                                                       2+                 On Traditional TV°                                                 109:06       100:50      120:50     136:40        154:52     190:43        213:59        153:19
     On Traditional TV°                       24:09       22:14       25:34       29:55       34:16       42:16      47:13     33:43        28:12          46:11
                                                                                                                                                                          Watching Timeshifted TV° (all TV homes)                              8:50          6:54      7:55       15:08        15:00          14:03      8:36         11:44
     Watching Timeshifted TV°                   1:57       1:31        1:40        3:18        3:19       3:06        1:53      2:34        1:34           1:59
     (all TV homes)                                                                                                                                                       Watching Timeshifted TV° (only in homes with DVRs)                  18:19        15:20       18:41      31:25        30:02          31:39     26:32         26:10

     Watching Timeshifted TV °                 4:03        3:22        3:57       6:52        6:38        7:00        5:51      5:45        4:57           4:53           Using the Internet on a Computer*+                                   5:30        10:27       24:39      31:06        30:18          28:25     22:08         24:57
     (only in homes with DVRs)
                                                                                                                                                                          Watching Video on Internet*                                          2:18           4:03      8:10       6:30         4:39          3:24       2:26          4:34
     Using the Internet                        0:32        1:25        3:53       5:57         6:10        5:16      2:36       4:03        2:50           3:40
                                                                                                                                                                          Mobile Subscribers Watching Video on a                                NA            5:25     4:20        4:03         3:37          3:15       1:27         4:20
     on a Computer*+
                                                                                                                                                                          Mobile Phone^
     Watching Video on Internet*               0:08        0:23        0:51       0:54        0:40        0:25        0:12      0:30        0:32           0:34
                                                                                                                                                                         Source: Nielsen. Unlike Table 1, this table is based on total users of each medium. Traditional TV and Timeshifted viewing estimates are based on persons in TV
     Mobile Subscribers Watching                NA       0:14^^        0:14        0:15       0:07        0:02       <0:01      0:08        0:10           0:13          Households (297 million). Watching Timeshifted TV (only in homes with DVRs) based on persons in DVR Households (127 million).
     Video on a Mobile Phone^

    Source: Nielsen. Table 1 is uniquely based on the Total Population in the US—all 298 million Americans over age 2—whether or not they have the technology.           TABLE 4b. Monthly Time Spent in Hours: Minutes Age Demographic – Additional Demos

    TABLE 2. Overall Usage – Number of Users 2+ (in 000’s) – Monthly Reach                                                                                                                                                                                A                      A                  A                          A
                                                                                                                                                                                                                                                        18-34                  18-49              25-54                       55+
                                                                                  Q4 11               Q3 11                Q4 10            % Diff Yr to Yr               On Traditional TV°                                                            130:07                 141:55             153:36                  205:40
     On Traditional TV°                                                         284,445               285,858            289,284                   -1.7%                  Watching Timeshifted TV° (all TV homes)                                        12:09                 13:30              14:54                       11:10
                                     =
     Watching Timeshifted TV° (all TV homes)                                    143,881               140,251             137,112                   4.9%
                                                                                                                                                                          Watching Timeshifted TV° (only in homes with DVRs)                             26:46                 28:25              30:36                   29:44
                                     =
     Watching Timeshifted TV° (only in homes with DVRs)                          113,453              112,271             105,936                   7.1%
                                                                                                                                                                          Using the Internet on a Computer*+                                             28:43                 29:32              30:40                       24:45
     Using the Internet on a Computer*+                                          194,118              194,716             191,237                   1.5%
     Watching Video on Internet*                                                147,388               146,873             141,420                   4.2%                  Watching Video on Internet*                                                     7:06                  5:52               5:09                       2:45

     Using a Mobile Phone^                                                      232,663               232,455            230,300                    1.0%                  Mobile Subscribers Watching Video on a Mobile Phone^                           4:20                  4:20                3:37                       2:10
     Mobile Subscribers Watching Video on a Mobile Phone^                        33,526               31,364              24,708                   35.7%
                                                                                                                                                                         Source: Nielsen. Unlike Table 1, this table is based on total users of each medium. Traditional TV and Timeshifted viewing estimates are based on persons in TV
    Source: Nielsen.                                                                                                                                                     Households (297 million). Watching Timeshifted TV (only in homes with DVRs) based on persons in DVR Households (127 million).



    TABLE 3. Monthly Time Spent in Hours:Minutes – Per User 2+ of Each Medium                                                                                            TABLE 5. Video Audience Composition – Monthly Time Spent By Gender

                                                                               Q4 11            Q3 11             Q4 10         % Diff Yr          Hrs:Min Diff                                                 M2-17              F2-17           M 18-49           F 18-49        M 50+          F 50+              M2+             F2+
                                                                                                                                 to Yr               Yr to Yr             On Traditional TV°                    106:47            105:19              137:10         146:36         190:13         208:47             146:48         159:34
     On Traditional TV°                                                        153:19           146:45            154:05            -0.5%              -0:46
                                                                                                                                                                          On the Internet*+                       3:24              2:50               6:31            5:19             3:31           2:46            5:04           4:08
     Watching Timeshifted TV° (all TV homes)                                    11:44            10:51            10:27             12.3%               1:17
     Watching Timeshifted TV° (only in homes with DVRs)                         26:10            24:27            25:52             1.2%                0:18              On Mobile Phones^^                      NA                NA                4:20            4:20             2:10            2:53            4:20           4:20
     Using the Internet on a Computer*+                                         24:57            24:59            24:41             1.1%                0:16             Source: Nielsen. (Based on Total Users of each medium)
     Watching Video on Internet*                                                 4:34             4:31             4:23             4.2%                0:11
     Mobile Subscribers Watching Video on a Mobile Phone^                       4:20             4:20             4:20               0%                0:00

    Source: Nielsen. Unlike Table 1, this table is based on total users of each medium. Additional Note: TV viewing patterns in the US tend to be seasonal, with usage
    patterns different in winter months than summer months—sometimes leading to declines/increases in quarter to quarter usage.




6                                                                                                                                                                                                                                                                                                                                              7
TABLE 6. Video Audience Composition – Monthly Time Spent in Hours: Minutes Ethnicity & Race                                               TABLE 8a. Cross-Platform Homes – Ranked by In-Home Streaming Behavior

                                                                            White     African-American         Hispanic            Asian                                         # of Persons                          Average Daily Minutes
     On Traditional TV°                                                     150:11           209:08              127:47            95:41           Stream Quintile                (in 000’s)                 Stream           Internet+          TV
                                                                                                                                                      Stream 1                      29,521                    20.7                 61.6        241.2
     Watching Timeshifted TV° (all TV homes)                                13:01             8:59               7:09              8:08
                                                                                                                                                       Stream 2                     29,510                     2.7                 36.5         273.3
     Watching Timeshifted TV° (only in homes with DVRs)                     27:30             22:11              22:25             20:46
                                                                                                                                                       Stream 3                     29,518                     0.9                 24.6         271.0
     Watching Video on Internet*+                                            3:58             6:19                6:10             8:43                Stream 4                     29,504                     0.3                 16.4        286.4
     Mobile Subscribers Watching Video on a Mobile Phone^                   3:37              4:20               4:20              4:20                Stream 5                     29,528                     0.0                  9.2         277.2
                                                                                                                                                   Non-Streamers                    90,762                     0.0                   1.1        256.4
    Source: Nielsen. (Based on Total Users of each medium for Persons 2+)
                                                                                                                                                           All                     238,342                     3.1                 18.9         264.7

                                                                                                                                              Source: Nielsen. Based on Nielsen Cross-Platform Homes for Persons 2+ in Internet households.
    TABLE 7a. Video Audience Composition – Age Demographic
                                                                                                                                                                                                                                          00




                                                 K                T            A             A             A                A            A
                                                2-11            12-17        18-24         25-34         35-49            50-64         65+   TABLE 8b. Cross-Platform Homes – Ranked by In-Home Internet Behavior
     On Traditional TV°                         10%               5%           7%            12%         21%              25%           19%                                      # of Persons                           Average Daily Minutes
                                                                                                                                                  Internet Quintile               (in 000’s)               Stream           Internet+         TV
     On the Internet*+                          8%                7%           9%            17%         27%              22%           10%
                                                                                                                                                      Internet 1                   36,285                    12.7               84.4           311.0
     On Mobile Phones^                          NA               11%          22%            29%         26%               9%           1%
                                                                                                                                                       Internet 2                   36,286                    4.7                25.0          277.3

    Source: Nielsen. (Based on Total Users of each medium)
                                                                                                                                                       Internet 3                   36,296                    1.8                 9.9          271.6
                                                                                                                                                       Internet 4                   36,270                    0.6                 3.1          249.3
                                                                                                                                                       Internet 5                   36,297                    0.2                 0.4          251.8
    TABLE 7b. Video Audience Composition – Age Demographic – Additional Demos
                                                                                                                                                 Non Internet Users                 56,908                    0.0                 0.0          240.1
                                                                      A                A                   A                       A
                                                                    18-34            18-49               25-54                    55+                      All                     238,342                    3.1                18.9          264.7

     On Traditional TV°                                              19%             41%                 42%                      35%         Source: Nielsen. Based on Nielsen Cross-Platform Homes for Persons 2+ in Internet households.
                                                                                                                                                                                                                                          00


     On the Internet*    +
                                                                     26%             53%                  52%                     24%
     On Mobile Phones^                                               52%             78%                  59%                     7%
                                                                                                                                              TABLE 8c. Cross-Platform Homes – Ranked by In-Home Television Viewing Behavior
    Source: Nielsen. (Based on Total Users of each medium)
                                                                                                                                                                                # of Persons                           Average Daily Minutes
                                                                                                                                                    TV Quintile                  (in 000’s)                Stream              Internet+         TV
                                                                                                                                                    Television 1                  47,394                      2.5                 26.8         626.0
                                                                                                                                                     Television 2                  47,373                     2.3                 19.7          326.6
                                                                                                                                                     Television 3                  47,389                     2.6                  17.1        209.4
                                                                                                                                                     Television 4                  47,383                     3.3                 16.0          124.0


                                                                 BOOMERS spend                                                                       Television5
                                                                                                                                                   Non Television
                                                                                                                                                                                   47,384
                                                                                                                                                                                    1,419
                                                                                                                                                                                                              4.8
                                                                                                                                                                                                              1.0
                                                                                                                                                                                                                                  15.0
                                                                                                                                                                                                                                   8.3
                                                                                                                                                                                                                                                38.9
                                                                                                                                                                                                                                                 0.0

                                                               MORE time than                                                                        Viewers
                                                                                                                                                          All                     238,342                     3.1                 18.9          264.7

                                                                Millennials usinG                                                             Source: Nielsen. Based on Nielsen Cross-Platform Homes for Persons 2+ in Internet households.
                                                                                                                                                                                                                                          00




                                                               the INTERNET on
                                                                            a computer
8                                                                                                                                                                                                                                                       9
DEVICE AND DELIVERY PENETRATION
                                                                                                                                                                                                                                                  More homes have
     TABLE 9. Television Distribution Sources - Number of                          CHART 1. Television Distribution Sources                      TABLE 11. Television Distribution Sources - By Ethnicity                                         GAMING
     Households (in 000’s)
      Market Break             Q4 11          Q3 11              Q4 10
                                                                                   55%
                                                                                   50%
                                                                                                                                                     Market Break         White     African- Hispanic
                                                                                                                                                                                    American
                                                                                                                                                                                                                    Asian
                                                                                                                                                                                                                                                  CONSOLES
      Broadcast Only           11,043         11,050             11,147
                                                                                   45%
                                                                                                                                                     Broadcast Only        8%           11%           15%            10%                                 than a DVR
      Wired Cable              60,473         61,192            63,393                                                                               Wired Cable          53%          56%            45%            52%
                                                                                   40%
      Telco                     8,452         8,284              7,339                                                                               Telco                 7%           8%             7%            13%
                                                                                   35%
      Satellite                34,553         34,653            34,273                                                                               Satellite            31%          26%            34%            25%
                                                                                   30%
                                                                                                                                                 Source: Nielsen. Based on Universe Estimates for the entire quarter.
     Source: Nielsen. Based on the Universe Estimates for the 15th of each month   25%
     within the quarter.
                                                                                   20%
                                                                                    15%                                                          TABLE 12. TV Households with Devices (in 000’s)
                                                                                   10%
                                                                                    5%                                                                                                                 Q4 11                 Q3 11      Q4 10
                                                                                    0%                                                               Any DVD Player   ◆
                                                                                                                                                                                                       97,922                99,103     100,335
                                                                                            Q1 11       Q2 11          Q3 11         Q4 11
     TABLE 10. Cable/Satellite with Internet Status - Number                                                                                         Any DVR                                          46,954                 46,652     42,866
     of Households (in 000’s)                                                                   Broadcast Only         Wired Cable
                                                                                                                                                     Any High Definition TV                           80,223                 79,980     71,900
                                               Q4 11       Q3 11      Q4 10                     Telco          Satellite
                                                                                                                                                     Any Video Game                                    51,255                52,084     49,735
      Broadcast Only and Broadband              5,122      5,104       4,491
                                                                                                                                                 ◆
                                                                                                                                                  BluRay included in count.
      Broadcast Only and No                                                                                                                      Source: Nielsen.
                                                5,911      5,869       6,130
      Internet/Narrowband                                                          CHART 2. Cable/Satellite with Internet Status
      Cable Plus and Broadband                 79,238 80,824          78,525       70%
      Cable Plus and No Internet/                                                  65%                                                           TABLE 13. Mobile Device Penetration by Ethnicity
                                               22,381 22,329          25,610
      Narrowband                                                                   60%
                                                                                                                                                                                White               African-                 Hispanic    Asian
     Source: Nielsen. Based on the Universe Estimates for the 15th of each month   55%                                                                                                              American
     within the quarter.
     Please see “Glossary” definitions in footnotes on last page.                  50%
                                                                                                                                                     Smartphone                   42%                   50%                    51%        60%
                                                                                   45%
                                                                                                                                                     Feature phone                58%                   50%                    49%        40%
                                                                                   40%
                                                                                   35%                                                           Source: Nielsen. Based on scaled installed counts for the entire quarter.
                                                                                   30%
                                                                                   25%
                                                                                   20%
                                                                                    15%
                                                                                   10%
                                                                                    5%
                                                                                    0%
                                                                                            Q1 11        Q2 11         Q3 11         Q4 11
                                                                                              Broadcast Only         Broadcast Only
                                                                                              and Broadband          and No Internet/Broadband
                                                                                              Cable Plus and         Cable Plus and
                                                                                              Broadband              No Internet/Broadband




10                                                                                                                                                                                                                                                                    11
FOOTNOTES FOR TABLES IN THIS REPORT:
 °	   On Traditional TV includes Live usage plus any playback viewing within the measurement period. Timeshifted TV is playback primarily on a DVR but 		
	     includes playback from VOD, DVD recorders, server based DVR’s and services like Start Over.
	        On Traditional TV reach includes those viewing at least one minute within the measurement period. This includes Live viewing plus any playback within 		
	        the measurement period. Fourth Quarter 2011 Television data is based on the following measurement interval: 9/26/2011 – 12/25/2011. As of February 		
	        2011, DVR Playback has been incorporated into the Persons Using Television (PUT) Statistic.
° °	     In response to client requests for the ability to recreate these quintiles of time spent, for Q2 2011 the production of the underlying data has been fully 		
	        migrated to the NPOWER system. In addition to allowing clients that subscribe to the Nielsen Cross-Platform Service to generate these and associated 		
	        reports, it also incorporates production sample weighting (detailed in Chapter 3 of the National Reference Supplement) and universe projections.
	        Beginning in Q3 2011 report, average daily minutes statistics calculated by averaging the total minutes from all persons in the quintile including non-users. 		
	        Q1 and Q2 reports averaged the total minutes from users only.
*	       In July 2011 an improved hybrid methodology was introduced in Nielsen’s NetView and VideoCensus product. This methodology combines a census-level 		
	        accounting of page views and video streams where Nielsen measurement tags have been deployed in order to project audience and behavior to the full 		
	        universe of all Internet users. For VideoCensus, the portion of the total video streams calibrated by census data, previously allocated to Home/Work 		
	        computers, are now allocated to other devices and locations such as smart phones and viewing outside of home and work. This change affects both 		
	        “Watching Video on the Internet” and “Using the Internet” figures. Numbers prior to this timeframe and after implementation are therefore not trendable.
	        Hours:minutes for Internet and video use are based on the universe of persons who used the Internet/watched online video. All internet figures are weekly 		
	        or monthly averages over the course of the quarter. Data for Q4 2010 (Tables 2 &3) have been corrected to include restated data. Data for NetView were 		
	        restated from February 2010 through October 2010 and VideoCensus were restated from March 2010 through November 2010 due to technological issues 		
	        which understated time spent metrics. All data were computed via custom analyses reports using Nielsen NetView and Nielsen Video Census data.
^	       Video user projection, time spent and composition data based on survey analysis of past 30 day use during the period. The mobile video audience figures 		
	        in this report include mobile phone users (aged 13+) who access mobile video through any means (including mobile Web, subscription-based, downloads and 		
	        applications).
^^	      Nielsen’s mobile survey reports mobile video usage for those users 13 and older. Thus, 12-17 is T13-17 for all mobile data.
A SPECIAL NOTE ON WATCHING TIMESHIFTED VIEWING REACH (TABLE 2 ONLY):
=	      In previous editions, Watching Timeshifted TV was inadvertently labeled “all TV homes” when data was actually for “only in homes with DVRs.” For your 		
	       convenience, we now provide both data points. Therefore data from “Watching Timeshifted TV (all TV homes)” in previous reports should now be trended 		
	       to “Watching Timeshifted TV (only in homes with DVRs).”
A SPECIAL NOTE ON INTERNET AUDIENCES:
+	      Due to a change in the type of call used behind Facebook’s AJAX interface, Nielsen NetView data for Facebook page views and duration were underreported 	
	       for June and July. This was corrected with August-forward reporting. This affects the “Using the Internet on a Computer” and “Internet” time spent figures 		
	       provided in this report.
	        Yahoo! Mail and Yahoo! page view and duration data shows an artificial decrease for May-November 2011 and do not reflect the actual activity on these 		
	        sites. This was corrected with December forward reporting. This affects the “Using the Internet on a Computer” and “Internet” time spent figures provided 		
	        in this report.
GLOSSARY:
TV Household: A home with at least one TV capable of tuning to at least one channel. For example, television sets that are not updated for digitally transmitted
content would not count under the current guidelines.
Traditional TV: Watching live or timeshifted content on a television set delivered by broadcast signal or a paid TV subscription.
Watching Timeshifted TV (only in homes with DVRs): A home where a physical DVR box is located and connected to the television.
Wired Cable: Traditional cable delivered through wires to your home.
Telco: A paid TV subscription delivered fiber-optically via a traditional telephony provider.
Satellite: A paid TV subscription where the signal is distributed to an orbiting satellite. The amplified signal is then re-transmitted to the home and received via a
dish. (Sometimes also referred to as “dish”).
Broadband: A paid, high-speed Internet access delivered via DSL, Cable Internet through cable provider, Fiber-Optic Service, U-Verse, Satellite Internet, Data Card
(aircard that connects to a cellular phone network) or PC tethered to cell phone (cellular phone network).
Narrowband: A household that accesses the Internet via a telephone line (often referred to as dial up).
Broadcast Only: A mode of television content delivery that does not involve satellite transmission or cables (ie—a paid service). Also commonly referred to as
“Over-the-air.”
Over-the-top: Devices that piggyback on normal distribution channels (cable, satellite, etc) to pull content directly from the Internet and deliver it to the television
set. Can be equipments such as dvd players, video game consoles, web-enabled televisions, etc.




                                                      Copyright © 2012 The Nielsen Company.
                                               All rights reserved. Nielsen and the Nielsen logo are
                                                       trademarks or registered trademarks of
                                                        CZT/ACN Trademarks, L.L.C. 12/4778
                                                                     www.nielsen.com

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The Cross Platform Report Q4-2011 (Nielsen) -May12

  • 2. CONSTANT CONTENT: AMERICANS STAY TUNED... ARE VORACIOUS VIDEO VIEWERS DEVELOPMENTS TO WATCH The average American watches nearly five hours of video Game On: From Playtime to Playback Traditional TV Viewership: After several years of Kids’ Viewing: Kids are beginning to explore alternate each day, 98 percent of which they watch on a traditional consistent year-over-year growth, traditional TV viewing viewing options beyond the primary TV, such as mobile TV set. Although this ratio is less than it was just a few Consoles have become strategically positioned as a declined one half of one percent or roughly 46 minutes per phones, tablets, DVRs and game consoles. Among kids 2-11, years ago, and continues to change, the fact remains that secondary gateway to TV content, and can now be found month. This may be the result of leveling off after a period timeshifted viewing grew roughly 20 percent over last year, Americans are not turning off. They are shifting to new in 45 percent of TV homes, an increase of three percent of sustained growth, weather and economic factors or of which may be partly the result of whole-house DVRs that technologies and devices that make it easier for them to over last year. With Netflix and other streaming apps, other viewing options. As more homes adopt DVRs and enable kids to watch timeshifted content on the home’s watch the content they want whenever and wherever is Blu-Ray players, social gaming and point of purchase seamlessly integrated into game consoles, it is no surprise transition to timeshifted viewing, timeshifted TV growth secondary TV set. Kids are also spending more time on most convenient for them. As such, the definition of the that consumers are relying on their consoles to perform has offset the bulk of live TV declines. Other potential game consoles. traditional TV home will evolve. double (and triple) duty. The activities are adding up and factors include time spent using game consoles, tablets “The Best Screen Available” Goes Mobile: As of February contributing to the growing pie of content consumption and other emerging devices. 2012, smartphones now represent half of all mobile phones “The Best Screen Available”: The through a gaming device. Defining the TV Home: Last fall saw a slight decline in the in the U.S3. With improving screens, Internet connectivity Evolution of the TV Set In Q4 2011, Americans spent 30 percent more time number of Traditional TV homes in the U.S. This shift is and the advantage of being “the best screen available” on game consoles than they did in the same period of prompting an important conversation around the definition while on the go, smartphones are increasingly becoming In the past year, the number of homes with an HDTV grew 2010, which saw an increase of 13 percent over the prior of a “TV household” and a “TV viewer” as consumers portable TVs. In fact, 33.5 million mobile phone owners by more than 8 million. This suggests that the TV screen year. While time spent on game consoles spans gaming, continue to access Traditional TV content—in a variety now watch video on their phones—an increase of 35.7 remains the dominant platform on which to consume streaming and other activities, the recent rise mirrors an of different ways. The pie is expanding, driven in part by percent since last year. While mobile phones won’t replace content, even though the means by which the content increase in Internet-connected game consoles2, greater the growing number of choices available to consumers other screens anytime soon, they are part of the ever- is delivered to the screen might be shifting. Watching interest in streaming from consumers and more content traditional—live and timeshifted—TV remains the bulk of for when, where, and how to watch content. As this trend increasing number of ways in which consumers can and will available online. all activity on TV sets, accounting for more than 33 hours continues, the media industry will be faced with some key consume content when and where they want. per week despite a decline one half of one percent in time Households without children are leading the way in decisions on how to incorporate these changes in terms of Cable Provider-Enabled Timeshifting: Cable companies spent compared to Q4 2010. Consumers are, however, new game console adoption2, demonstrating that game who and what is measured and reported. consoles are appealing to a range of audiences for a variety are making it easier than ever for consumers to watch finding new ways to use their TVs. of purposes. their favorite shows—without even having to set the When it comes to newly released movies, old TV shows and Average Time Spent Per Person Per Day 325 DVR. Video-on-demand and cloud-based DVRs are everything in between, consumers are increasingly turning 0:16 0:15 0:13 0:11 examples of emerging technologies that are adding to to devices that enable them to watch streamed content on Content Delivery: More Options 300 0:09 0:09 0:10 0:13 time spent watching timeshifted content. their big screen. Two-thirds of game consoles in homes are than Ever 0:14 0:17 0:20 0:22 now connected to the Internet, creating a new conduit for 275 content delivery. In fact, more than half of Netflix users Even though TV sets are connected to more than one watch on their TV set via a game console or over-the-top box or device these days, cable, telephone-company and 250 MINUTES streaming device1. satellite subscriptions remain the primary ways Americans Dounia Turrill receive their TV content. Despite shifts between those 225 Cross-Platform Practice Lead three, it will take major industry changes or consumer 4:44 4:40 4:38 4:35 behavior swings to affect the subscription model anytime 200 soon. That being said, game consoles have increasingly more access to content—whether paid or free—and a 175 greater penetration within TV homes than even the DVR, underscoring the potential audience for content providers 150 on this platform. Q4 2008 Q4 2009 Q4 2010 Q4 2011 VCR DVD GAME DVR LiveTV 1 2 2011 Nielsen Over-the-Top Video Study 2Nielsen 3600 Gaming Report: US Market 2011 3Nielsen U.S. Mobile Insights, National (February 2012) 3
  • 3. VIEWING IN REVIEW: A QUARTER-OVER-QUARTER LOOK AT MEDIA CONSUMPTION Americans are creatures of habit when it comes to weather. Other types of emerging viewing--timeshifting 200 Q1 Q2 Q3 Q4 SPENT their video viewing. In 2011, watching traditional TV and mobile--were not affected by seasonality; over the and video on a computer dipped in Q2 and Q3 months past two years, these platforms have seen consistent as consumers headed outside to enjoy the nice quarter-over-quarter and year-over-year growth. TIME 158:47 Watching TV 154:05 2011 Q1 Q2 Q3 Q4 146:20 146:45 2010 300 288.5M 288.3M 289.3M 150 158:25 153:19 286.3M 143:37 145:28 286.3M 286.6M 285.9M 284.4M Watching TV 250 11:44 USERS 12 Watching Timeshifted TV TOTAL 10:46 10:51 11 10:30 200 10 10:27 9 9:36 9:27 9:32 Watching Video on Internet 8 146.9M 147.4M 150 142.4M 143M 7 135.9M 139.3M 140.1M 141.4M 6 Watching Video on Internet 110.5M 112.3M 113.5M 107.1M 4:34 5 4:33 4:26 4:31 100 97.9M 101.1M 105.9M 4 3:23 3:52 4:13 4:23 94.6M Watching Timeshifted TV 3 (only in homes with DVRs) 4:20 4:20 4:20 4:20 50 31.4M 33.5M 3:37 3:37 4:20 4:20 28.5M 29.9M Mobile Subscribers Watching Video on a Mobile Phone 22M 22.9M 24.7M 20.3M 0 Mobile Subscribers Watching Note: For specific context on Total Users see Table 2 Overall Usage of Number Users Persons 2+ Monthly Reach and on Video on a Mobile Phone Time Spent see Table 3 Monthly Time Spent in Hours : Minutes Per Users Person 2+ of Each Medium 4 5
  • 4. HOW PEOPLE WATCH TABLE 1. A Week in the – Life Weekly Time Spent in Hours: Minutes – By Age Demographic for Entire US Population TABLE 4a. Monthly Time Spent in Hours: Minutes Age Demographic K T A A A A A P Hispanic African- K T A A A A A P 2-11 12-17 18-24 25-34 35-49 50-64 65+ 2+ 2+ American 2-11 12-17 18-24 25-34 35-49 50-64 65+ 2+ 2+ On Traditional TV° 109:06 100:50 120:50 136:40 154:52 190:43 213:59 153:19 On Traditional TV° 24:09 22:14 25:34 29:55 34:16 42:16 47:13 33:43 28:12 46:11 Watching Timeshifted TV° (all TV homes) 8:50 6:54 7:55 15:08 15:00 14:03 8:36 11:44 Watching Timeshifted TV° 1:57 1:31 1:40 3:18 3:19 3:06 1:53 2:34 1:34 1:59 (all TV homes) Watching Timeshifted TV° (only in homes with DVRs) 18:19 15:20 18:41 31:25 30:02 31:39 26:32 26:10 Watching Timeshifted TV ° 4:03 3:22 3:57 6:52 6:38 7:00 5:51 5:45 4:57 4:53 Using the Internet on a Computer*+ 5:30 10:27 24:39 31:06 30:18 28:25 22:08 24:57 (only in homes with DVRs) Watching Video on Internet* 2:18 4:03 8:10 6:30 4:39 3:24 2:26 4:34 Using the Internet 0:32 1:25 3:53 5:57 6:10 5:16 2:36 4:03 2:50 3:40 Mobile Subscribers Watching Video on a NA 5:25 4:20 4:03 3:37 3:15 1:27 4:20 on a Computer*+ Mobile Phone^ Watching Video on Internet* 0:08 0:23 0:51 0:54 0:40 0:25 0:12 0:30 0:32 0:34 Source: Nielsen. Unlike Table 1, this table is based on total users of each medium. Traditional TV and Timeshifted viewing estimates are based on persons in TV Mobile Subscribers Watching NA 0:14^^ 0:14 0:15 0:07 0:02 <0:01 0:08 0:10 0:13 Households (297 million). Watching Timeshifted TV (only in homes with DVRs) based on persons in DVR Households (127 million). Video on a Mobile Phone^ Source: Nielsen. Table 1 is uniquely based on the Total Population in the US—all 298 million Americans over age 2—whether or not they have the technology. TABLE 4b. Monthly Time Spent in Hours: Minutes Age Demographic – Additional Demos TABLE 2. Overall Usage – Number of Users 2+ (in 000’s) – Monthly Reach A A A A 18-34 18-49 25-54 55+ Q4 11 Q3 11 Q4 10 % Diff Yr to Yr On Traditional TV° 130:07 141:55 153:36 205:40 On Traditional TV° 284,445 285,858 289,284 -1.7% Watching Timeshifted TV° (all TV homes) 12:09 13:30 14:54 11:10 = Watching Timeshifted TV° (all TV homes) 143,881 140,251 137,112 4.9% Watching Timeshifted TV° (only in homes with DVRs) 26:46 28:25 30:36 29:44 = Watching Timeshifted TV° (only in homes with DVRs) 113,453 112,271 105,936 7.1% Using the Internet on a Computer*+ 28:43 29:32 30:40 24:45 Using the Internet on a Computer*+ 194,118 194,716 191,237 1.5% Watching Video on Internet* 147,388 146,873 141,420 4.2% Watching Video on Internet* 7:06 5:52 5:09 2:45 Using a Mobile Phone^ 232,663 232,455 230,300 1.0% Mobile Subscribers Watching Video on a Mobile Phone^ 4:20 4:20 3:37 2:10 Mobile Subscribers Watching Video on a Mobile Phone^ 33,526 31,364 24,708 35.7% Source: Nielsen. Unlike Table 1, this table is based on total users of each medium. Traditional TV and Timeshifted viewing estimates are based on persons in TV Source: Nielsen. Households (297 million). Watching Timeshifted TV (only in homes with DVRs) based on persons in DVR Households (127 million). TABLE 3. Monthly Time Spent in Hours:Minutes – Per User 2+ of Each Medium TABLE 5. Video Audience Composition – Monthly Time Spent By Gender Q4 11 Q3 11 Q4 10 % Diff Yr Hrs:Min Diff M2-17 F2-17 M 18-49 F 18-49 M 50+ F 50+ M2+ F2+ to Yr Yr to Yr On Traditional TV° 106:47 105:19 137:10 146:36 190:13 208:47 146:48 159:34 On Traditional TV° 153:19 146:45 154:05 -0.5% -0:46 On the Internet*+ 3:24 2:50 6:31 5:19 3:31 2:46 5:04 4:08 Watching Timeshifted TV° (all TV homes) 11:44 10:51 10:27 12.3% 1:17 Watching Timeshifted TV° (only in homes with DVRs) 26:10 24:27 25:52 1.2% 0:18 On Mobile Phones^^ NA NA 4:20 4:20 2:10 2:53 4:20 4:20 Using the Internet on a Computer*+ 24:57 24:59 24:41 1.1% 0:16 Source: Nielsen. (Based on Total Users of each medium) Watching Video on Internet* 4:34 4:31 4:23 4.2% 0:11 Mobile Subscribers Watching Video on a Mobile Phone^ 4:20 4:20 4:20 0% 0:00 Source: Nielsen. Unlike Table 1, this table is based on total users of each medium. Additional Note: TV viewing patterns in the US tend to be seasonal, with usage patterns different in winter months than summer months—sometimes leading to declines/increases in quarter to quarter usage. 6 7
  • 5. TABLE 6. Video Audience Composition – Monthly Time Spent in Hours: Minutes Ethnicity & Race TABLE 8a. Cross-Platform Homes – Ranked by In-Home Streaming Behavior White African-American Hispanic Asian # of Persons Average Daily Minutes On Traditional TV° 150:11 209:08 127:47 95:41 Stream Quintile (in 000’s) Stream Internet+ TV Stream 1 29,521 20.7 61.6 241.2 Watching Timeshifted TV° (all TV homes) 13:01 8:59 7:09 8:08 Stream 2 29,510 2.7 36.5 273.3 Watching Timeshifted TV° (only in homes with DVRs) 27:30 22:11 22:25 20:46 Stream 3 29,518 0.9 24.6 271.0 Watching Video on Internet*+ 3:58 6:19 6:10 8:43 Stream 4 29,504 0.3 16.4 286.4 Mobile Subscribers Watching Video on a Mobile Phone^ 3:37 4:20 4:20 4:20 Stream 5 29,528 0.0 9.2 277.2 Non-Streamers 90,762 0.0 1.1 256.4 Source: Nielsen. (Based on Total Users of each medium for Persons 2+) All 238,342 3.1 18.9 264.7 Source: Nielsen. Based on Nielsen Cross-Platform Homes for Persons 2+ in Internet households. TABLE 7a. Video Audience Composition – Age Demographic 00 K T A A A A A 2-11 12-17 18-24 25-34 35-49 50-64 65+ TABLE 8b. Cross-Platform Homes – Ranked by In-Home Internet Behavior On Traditional TV° 10% 5% 7% 12% 21% 25% 19% # of Persons Average Daily Minutes Internet Quintile (in 000’s) Stream Internet+ TV On the Internet*+ 8% 7% 9% 17% 27% 22% 10% Internet 1 36,285 12.7 84.4 311.0 On Mobile Phones^ NA 11% 22% 29% 26% 9% 1% Internet 2 36,286 4.7 25.0 277.3 Source: Nielsen. (Based on Total Users of each medium) Internet 3 36,296 1.8 9.9 271.6 Internet 4 36,270 0.6 3.1 249.3 Internet 5 36,297 0.2 0.4 251.8 TABLE 7b. Video Audience Composition – Age Demographic – Additional Demos Non Internet Users 56,908 0.0 0.0 240.1 A A A A 18-34 18-49 25-54 55+ All 238,342 3.1 18.9 264.7 On Traditional TV° 19% 41% 42% 35% Source: Nielsen. Based on Nielsen Cross-Platform Homes for Persons 2+ in Internet households. 00 On the Internet* + 26% 53% 52% 24% On Mobile Phones^ 52% 78% 59% 7% TABLE 8c. Cross-Platform Homes – Ranked by In-Home Television Viewing Behavior Source: Nielsen. (Based on Total Users of each medium) # of Persons Average Daily Minutes TV Quintile (in 000’s) Stream Internet+ TV Television 1 47,394 2.5 26.8 626.0 Television 2 47,373 2.3 19.7 326.6 Television 3 47,389 2.6 17.1 209.4 Television 4 47,383 3.3 16.0 124.0 BOOMERS spend Television5 Non Television 47,384 1,419 4.8 1.0 15.0 8.3 38.9 0.0 MORE time than Viewers All 238,342 3.1 18.9 264.7 Millennials usinG Source: Nielsen. Based on Nielsen Cross-Platform Homes for Persons 2+ in Internet households. 00 the INTERNET on a computer 8 9
  • 6. DEVICE AND DELIVERY PENETRATION More homes have TABLE 9. Television Distribution Sources - Number of CHART 1. Television Distribution Sources TABLE 11. Television Distribution Sources - By Ethnicity GAMING Households (in 000’s) Market Break Q4 11 Q3 11 Q4 10 55% 50% Market Break White African- Hispanic American Asian CONSOLES Broadcast Only 11,043 11,050 11,147 45% Broadcast Only 8% 11% 15% 10% than a DVR Wired Cable 60,473 61,192 63,393 Wired Cable 53% 56% 45% 52% 40% Telco 8,452 8,284 7,339 Telco 7% 8% 7% 13% 35% Satellite 34,553 34,653 34,273 Satellite 31% 26% 34% 25% 30% Source: Nielsen. Based on Universe Estimates for the entire quarter. Source: Nielsen. Based on the Universe Estimates for the 15th of each month 25% within the quarter. 20% 15% TABLE 12. TV Households with Devices (in 000’s) 10% 5% Q4 11 Q3 11 Q4 10 0% Any DVD Player ◆ 97,922 99,103 100,335 Q1 11 Q2 11 Q3 11 Q4 11 TABLE 10. Cable/Satellite with Internet Status - Number Any DVR 46,954 46,652 42,866 of Households (in 000’s) Broadcast Only Wired Cable Any High Definition TV 80,223 79,980 71,900 Q4 11 Q3 11 Q4 10 Telco Satellite Any Video Game 51,255 52,084 49,735 Broadcast Only and Broadband 5,122 5,104 4,491 ◆ BluRay included in count. Broadcast Only and No Source: Nielsen. 5,911 5,869 6,130 Internet/Narrowband CHART 2. Cable/Satellite with Internet Status Cable Plus and Broadband 79,238 80,824 78,525 70% Cable Plus and No Internet/ 65% TABLE 13. Mobile Device Penetration by Ethnicity 22,381 22,329 25,610 Narrowband 60% White African- Hispanic Asian Source: Nielsen. Based on the Universe Estimates for the 15th of each month 55% American within the quarter. Please see “Glossary” definitions in footnotes on last page. 50% Smartphone 42% 50% 51% 60% 45% Feature phone 58% 50% 49% 40% 40% 35% Source: Nielsen. Based on scaled installed counts for the entire quarter. 30% 25% 20% 15% 10% 5% 0% Q1 11 Q2 11 Q3 11 Q4 11 Broadcast Only Broadcast Only and Broadband and No Internet/Broadband Cable Plus and Cable Plus and Broadband No Internet/Broadband 10 11
  • 7. FOOTNOTES FOR TABLES IN THIS REPORT: ° On Traditional TV includes Live usage plus any playback viewing within the measurement period. Timeshifted TV is playback primarily on a DVR but includes playback from VOD, DVD recorders, server based DVR’s and services like Start Over. On Traditional TV reach includes those viewing at least one minute within the measurement period. This includes Live viewing plus any playback within the measurement period. Fourth Quarter 2011 Television data is based on the following measurement interval: 9/26/2011 – 12/25/2011. As of February 2011, DVR Playback has been incorporated into the Persons Using Television (PUT) Statistic. ° ° In response to client requests for the ability to recreate these quintiles of time spent, for Q2 2011 the production of the underlying data has been fully migrated to the NPOWER system. In addition to allowing clients that subscribe to the Nielsen Cross-Platform Service to generate these and associated reports, it also incorporates production sample weighting (detailed in Chapter 3 of the National Reference Supplement) and universe projections. Beginning in Q3 2011 report, average daily minutes statistics calculated by averaging the total minutes from all persons in the quintile including non-users. Q1 and Q2 reports averaged the total minutes from users only. * In July 2011 an improved hybrid methodology was introduced in Nielsen’s NetView and VideoCensus product. This methodology combines a census-level accounting of page views and video streams where Nielsen measurement tags have been deployed in order to project audience and behavior to the full universe of all Internet users. For VideoCensus, the portion of the total video streams calibrated by census data, previously allocated to Home/Work computers, are now allocated to other devices and locations such as smart phones and viewing outside of home and work. This change affects both “Watching Video on the Internet” and “Using the Internet” figures. Numbers prior to this timeframe and after implementation are therefore not trendable. Hours:minutes for Internet and video use are based on the universe of persons who used the Internet/watched online video. All internet figures are weekly or monthly averages over the course of the quarter. Data for Q4 2010 (Tables 2 &3) have been corrected to include restated data. Data for NetView were restated from February 2010 through October 2010 and VideoCensus were restated from March 2010 through November 2010 due to technological issues which understated time spent metrics. All data were computed via custom analyses reports using Nielsen NetView and Nielsen Video Census data. ^ Video user projection, time spent and composition data based on survey analysis of past 30 day use during the period. The mobile video audience figures in this report include mobile phone users (aged 13+) who access mobile video through any means (including mobile Web, subscription-based, downloads and applications). ^^ Nielsen’s mobile survey reports mobile video usage for those users 13 and older. Thus, 12-17 is T13-17 for all mobile data. A SPECIAL NOTE ON WATCHING TIMESHIFTED VIEWING REACH (TABLE 2 ONLY): = In previous editions, Watching Timeshifted TV was inadvertently labeled “all TV homes” when data was actually for “only in homes with DVRs.” For your convenience, we now provide both data points. Therefore data from “Watching Timeshifted TV (all TV homes)” in previous reports should now be trended to “Watching Timeshifted TV (only in homes with DVRs).” A SPECIAL NOTE ON INTERNET AUDIENCES: + Due to a change in the type of call used behind Facebook’s AJAX interface, Nielsen NetView data for Facebook page views and duration were underreported for June and July. This was corrected with August-forward reporting. This affects the “Using the Internet on a Computer” and “Internet” time spent figures provided in this report. Yahoo! Mail and Yahoo! page view and duration data shows an artificial decrease for May-November 2011 and do not reflect the actual activity on these sites. This was corrected with December forward reporting. This affects the “Using the Internet on a Computer” and “Internet” time spent figures provided in this report. GLOSSARY: TV Household: A home with at least one TV capable of tuning to at least one channel. For example, television sets that are not updated for digitally transmitted content would not count under the current guidelines. Traditional TV: Watching live or timeshifted content on a television set delivered by broadcast signal or a paid TV subscription. Watching Timeshifted TV (only in homes with DVRs): A home where a physical DVR box is located and connected to the television. Wired Cable: Traditional cable delivered through wires to your home. Telco: A paid TV subscription delivered fiber-optically via a traditional telephony provider. Satellite: A paid TV subscription where the signal is distributed to an orbiting satellite. The amplified signal is then re-transmitted to the home and received via a dish. (Sometimes also referred to as “dish”). Broadband: A paid, high-speed Internet access delivered via DSL, Cable Internet through cable provider, Fiber-Optic Service, U-Verse, Satellite Internet, Data Card (aircard that connects to a cellular phone network) or PC tethered to cell phone (cellular phone network). Narrowband: A household that accesses the Internet via a telephone line (often referred to as dial up). Broadcast Only: A mode of television content delivery that does not involve satellite transmission or cables (ie—a paid service). Also commonly referred to as “Over-the-air.” Over-the-top: Devices that piggyback on normal distribution channels (cable, satellite, etc) to pull content directly from the Internet and deliver it to the television set. Can be equipments such as dvd players, video game consoles, web-enabled televisions, etc. Copyright © 2012 The Nielsen Company. All rights reserved. Nielsen and the Nielsen logo are trademarks or registered trademarks of CZT/ACN Trademarks, L.L.C. 12/4778 www.nielsen.com