1. INTERACTIVE SESSION:
TRENDS AND CHALLENGES IN
COLLABORATION ADOPTION
June 12, 2012 @ 2:45
Presented By: #ILTASPS
Richard Harbridge @RHarbridge
Facilitated By:
Kris Wagner, and Lisa Gianakos @SharePointKris @LisaKellarG
#ILTASPS

2. Session Goals
Have an interactive session on the use of both client and internal
collaboration tools (both SharePoint-based or consumer oriented tools).
• Be Interactive!
• Participate!
• Hear Your Success Stories
• Learn From Your Failures (aka Experiments!)
• Share Any Lessons Learned
• Provide Recommendations Based On Your Experience
• One ticket per question/comment; Prizes will be drawn at end.
#ILTASPS

3. Poll Question 1: Consumer Tools
Does your firm officially use/offer cloud-based
document sharing with clients using consumer-
oriented tools like Box.Net, YouSendIt, Google
Docs, etc… (e.g. not using standard extranets)?
• Show of hands – who is using?
• If yes, why?
• If no, why?
#ILTASPS

4. Poll Question 2: Which Official Tools?
Do you officially use cloud based tools that are
consumer-oriented? If yes…
• What are you using?
• How did you decide which product to use?
• Why did you/did you not use SharePoint?
Did you consider it?
• What are your attorneys asking for?
• Are your clients asking for certain tools to be
used?
#ILTASPS

5. Who Here Has Seen Family Feud?
#ILTASPS

6. #ILTASPS

7. What Were The Most Popular “For Official
Use” Consumer-Oriented Tools?
1 5
2 6
3 7
4 8
#ILTASPS

8. What Were The Most Popular “For Official
Use” Consumer-Oriented Tools?
YouSendIt 6 Google Docs 1
DropBox 3 AMS-Legal 1
NetDocuments 2 PBWorks 1
ShareFile 2 Accellion 1
#ILTASPS

9. Poll Question 2: Responses
#ILTASPS

10. Poll Question 3: What Is Used?
If not officially using, do you know if your users
are using cloud-based document sharing on
their own, such as running web traffic reports to
such sites?
What methods do you use? Do you routinely run reports?
#ILTASPS

11. What Were The Most Popular
Cloud-Based Document Sharing Un-
Official Tools Named?
1 5
2 6
3 7
4
#ILTASPS

12. What Were The Most Popular
Cloud-Based Document Sharing Un-
Official Tools Named?
DropBox 11 SkyDrive 1
Google Docs 3 MobileMe 1
Box.Net 2 iCloud 1
YouSendIt 2
#ILTASPS

13. Poll Question 3: Comments
#ILTASPS

14. Poll Question 4 & 5: Blocked Websites
Does your firm block specific websites that offer
specific cloud-based document tools?
• What are you blocking?
• Do you take another approach such as education?
(Or turning a blind eye.)
• What concerns beyond security do you have?
• Is a unified front or are branded solutions important?
#ILTASPS

15. Poll Question 4 & 5 : Blocked Websites
• Reasons Cited For Why Sites Are Not Blocked
(Or Exceptions Are Made)
– Client Initiated The Collaboration
– Client & Co-Council Insist
– Client Requires It/Uses It
– Not All Offices Can (Application Aware Firewalls)
#ILTASPS

16. Poll Question 4 & 5 : Blocked Websites
• Keywords That Indicate Risk With These Sites
– Discovery Challenges
– Governance Challenges
– Security Concerns
– Client Confidentiality
– Privilege
– Risk Of Exposure
#ILTASPS

17. Poll Question 5: Responses
#ILTASPS

18. Poll Question 6: Official Tools?
Does your firm officially use any collaboration
tools (again, beyond a standard extranet) such
as Yammer, Pulse, Jive, PBWorks, Confluence,
etc…
• Do we need to take an official stance on this or is
“skunkworks” use ok or even encouraged?
• Are SharePoint (my sites) “there” yet?
#ILTASPS

19. Poll Question 6: Comments
#ILTASPS

20. Poll Question 7: Which Official Tools?
If yes, (officially using collaboration tools), which
are you using?
• What tools are getting the best press?
• Are SharePoint (my sites) “there” yet?
#ILTASPS

21. What Were The Most Popular
Official Collaboration Tools Named?
1 5
2 6
3 7
4
#ILTASPS

22. What Were The Most Popular
Official Collaboration Tools Named?
Yammer 8 PBWorks 2
SharePoint 4 Clearspace 1
Lync 3 Accellion 1
Confluence 2
#ILTASPS

23. Poll Question 7: Results
#ILTASPS

24. Thank You
Questions? Ideas? Feedback? Let Us Know:
Sr. SharePoint Evangelist: Richard Harbridge Product Evangelist: Kris Wagner
www.RHarbridge.com www.SharePointKris.com
Richard@RHarbridge.com Kris@KrisWagner.com
@RHarbridge @SharePointKris
Director Of Knowledge Mgmt: Lisa Gianakos
Practice Innovations
Lisa.Gianakos@PillsburyLaw.com
@LisaKellarG
#ILTASPS