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1  sur  39
Urszula Richards, onlineiq
Salisbury and Modbury
Creating and Marketing Content
Goals for this Session
You will leave this session with
• An outline of the content you will create
• Confidence with what the next steps are
for you to create it, and
• A decision about how you will distribute it
Assumptions
• People do business (engage) with people
they know, like and trust
• That this occurs over time
• That this takes work ! & , however
choosing the right topic, the right method
and best distribution method for you will
make it fun.
What is content?
• Podcasts
• Youtube
• Checklists
• Blog posts
• White papers
• Powerpoint presentations
• Curate and comment
• Pinterest / Images / Infographics
• Guest blog posts
• Interviews
• How to guides
• Testimonials
• Case Studies
• Email Newsletters
• Ebooks
• Webinars
• Within social media – Twitter conversation, FB conversation, Linked In
What is content?
• Podcasts
• Video
• Checklists
• Blog posts
• White papers
• Powerpoint presentations
• Curate and comment
• Pinterest / Images / Infographics
• Guest blog posts
• Interviews
• How to guides
• Testimonials
• Case Studies
• Email Newsletters
• Ebooks
• Webinars
• Within social media – Twitter conversation, FB conversation, Linked In
What is content?
• Podcasts
• Video
• Checklists
• Blog posts
• White papers
• Powerpoint presentations
• Curate and comment
• Pinterest / Images / Infographics
• Guest blog posts
• Interviews
• How to guides
• Testimonials
• Case Studies
• Email Newsletters
• Ebooks
• Webinars
• Within social media – Twitter conversation, FB conversation, Linked In
What is content?
• Podcasts
• Video
• Checklists
• Blog posts
• White papers
• Powerpoint presentations
• Curate and comment
• Pinterest / Images / Infographics
• Guest blog posts
• Interviews
• How to guides
• Testimonials
• Case Studies
• Email Newsletters
• Ebooks
• Webinars
• Within social media – Twitter conversation, FB conversation, Linked In
What is content?
• Podcasts
• Video
• Checklists
• Blog posts
• White papers
• Powerpoint presentations
• Curate and comment
• Pinterest / Images / Infographics
• Guest blog posts
• Interviews
• How to guides
• Testimonials
• Case Studies
• Email Newsletters
• Ebooks
• Webinars
• Within social media
What is content?
• Podcasts
• Video
• Checklists
• Blog posts
• White papers
• Powerpoint presentations
• Curate and comment
• Images / Infographics
• Guest blog posts
• Interviews
• How to guides
• Testimonials
• Case Studies
• Email Newsletters
• Ebooks
• Webinars
• Within social media – Twitter conversation, FB conversation, Linked In
What is content?
• Podcasts
• Video
• Checklists
• Blog posts
• White papers
• Powerpoint Presentations
• Curate and comment
• Images / Infographics
• Guest blog posts
• Interviews
• How to guides
• Testimonials
• Case Studies
• Email Newsletters
• Ebooks
• Webinars
• Within social media – Twitter conversation, FB conversation, Linked In
http://itsdevelopmental.com/2012/if-ever-there-was-a-reason-to-aggregate-filter-and-curate-content/
What is content?
• Podcasts
• Video
• Checklists
• Blog posts
• White papers
• Powerpoint presentations
• Curate and comment
• Images / Infographics
• Guest blog posts
• Interviews
• How to guides
• Testimonials
• Case Studies
• Email Newsletters
• Ebooks
• Webinars
• Within social media
http://www.smartinsights.com/plantosucceed/
What is content?
• Podcasts
• Video
• Checklists
• Blog posts
• White papers
• Powerpoint presentations
• Curate and comment
• Images / Infographics
• Guest blog posts
• Interviews
• How to guides
• Testimonials
• Case Studies
• Email Newsletters
• Ebooks
• Webinars
• Within social media – Twitter conversation, FB conversation, Linked In
What is content?
• Podcasts
• Video
• Checklists
• Blog posts
• White papers
• Powerpoint presentations
• Curate and comment
• Images / Infographics
• Guest blog posts
• Interviews
• How to guides
• Testimonials
• Case Studies
• Email Newsletters
• Ebooks
• Webinars
• Within social media – Twitter conversation, FB conversation, Linked In
What is content?
• Podcasts
• Video
• Checklists
• Blog posts
• White papers
• Powerpoint presentations
• Curate and comment
• Images / Infographics
• Guest blog posts
• Interviews
• Workshops and Presentations
• How to guides
• Testimonials
• Case Studies
• Email Newsletters
• Ebooks
• Webinars
• Within social media – Twitter conversation, FB conversation, Linked In
What is content?
• Podcasts
• Video
• Checklists
• Blog posts
• White papers
• Powerpoint presentations
• Curate and comment
• Images / Infographics
• Guest blog posts
• Interviews
• Workshops and Presentations
• How to guides
• Testimonials
• Case Studies
• Email Newsletters
• Ebooks
• Webinars
• Within social media – Twitter conversation, FB conversation, Linked In
What is content?
• Podcasts
• Video
• Checklists
• Blog posts
• White papers
• Powerpoint presentations
• Curate and comment
• Images / Infographics
• Guest blog posts
• Interviews
• Workshops and Presentations
• How to guides
• Testimonials
• Case Studies
• Email Newsletters
• Ebooks
• Webinars
• Within social media – Twitter conversation, FB conversation, Linked In
What is content?
• Podcasts
• Video
• Checklists
• Blog posts
• White papers
• Powerpoint presentations
• Curate and comment
• Images / Infographics
• Guest blog posts
• Interviews
• Workshops and Presentations
• How to guides
• Testimonials
• Case Studies
• Email Newsletters
• Ebooks
• Webinars
• Within social media – Twitter conversation, FB conversation, Linked In
What is content?
• Podcasts
• Video
• Checklists
• Blog posts
• White papers
• Powerpoint presentations
• Curate and comment
• Images / Infographics
• Guest blog posts
• Interviews
• Workshops and Presentations
• How to guides
• Testimonials
• Case Studies
• Email Newsletters
• Ebooks
• Webinars
• Within social media – Twitter conversation, FB conversation, Linked In
What is content?
• Podcasts
• Video
• Checklists
• Blog posts
• White papers
• Powerpoint presentations
• Curate and comment
• Images / Infographics
• Guest blog posts
• Interviews
• Workshops and Presentations
• How to guides
• Testimonials
• Case Studies
• Email Newsletters
• Ebooks
• Webinars
• Within social media – Twitter conversation, FB conversation, Linked In
What is content?
• Podcasts
• Video
• Checklists
• Blog posts
• White papers
• Powerpoint presentations
• Curate and comment
• Images / Infographics
• Guest blog posts
• Interviews
• Workshops and Presentations
• How to guides
• Testimonials
• Case Studies
• Email Newsletters
• Ebooks
• Webinars
• Within social media – Twitter conversation, FB conversation, Linked In
What is content?
• Podcasts
• Video
• Checklists
• Blog posts
• White papers
• Powerpoint presentations
• Curate and comment
• Images / Infographics
• Guest blog posts
• Interviews
• Workshops and Presentations
• How to guides
• Testimonials
• Case Studies
• Email Newsletters
• Ebooks
• Webinars
• Within social media
– Twitter conversation, FB conversation, Linked In
Consider this ..
Have you ever had an email, a status update or blog post
and thought
• “What rubbish! or
• Tell someone who cares, or
• Why am I receiving this??? or
• How annoying!!
Don’t be that person!
Ask yourself the hard questions…
• Who am I talking to?
• What problems are they dealing with /
trying to solve?
• What does s/he need most? What
information are they searching for?
• How can I help?
Exercise – getting started on YOUR
content
• Go through your
sheet and answer
those questions.
• I will go though each
section and pause so
you can fill it out
Preliminary Questions
Who am I talking to?
• You are NOT talking to everyone!
• Pick one customer segment and define
them well
• Create a ‘cardboard cutout’ in your mind
about what this customer looks like, and
their life situation, in order to be answer
the next questions… give them a name
Preliminary Questions
What problems are they dealing with /
trying to solve?
• Take some time to think about this
• Draw on your experience of existing
customers or
• Take time to listen in on {online + offline}
conversations
Preliminary Questions
What does s/he need most? What
information are they searching for?
• Pause and consider
• Write it down
• Ask the person next to you for help
Preliminary Questions
How can I help?
• Having the answers to the above
questions, what knowledge, skills and
resources do you have that can help (& I
don’t mean your Product or Service)
• Content is {generally}*about marketing
not sales. However great content
marketing makes sales much easier.
*more about that later
Lets change tack and look at a case
study
http://www.copyblogger.com/ryan-masters-case-study/
Read article and go over lessons learnt, and
see if this helps you going back over your
answers
For content to be effective it needs to
• Be of high quality (commit to the process,
quality not quantity)
• Be relevant (know your audience)
• Be contextual (be where your clients ARE)
• Contribute to the Know, Like, Trust Vault
Content by Buying Cycle – another perspective
Don’t mix up your messages
You should either
• Be providing something
of value or
• Asking them to buy
Don’t confuse people by
mixing up these two
messages
Content by Skill Set / Resources
• Be less ambitious & more practical
(do something you are likely to
succeed with)
• Under-promise and over-deliver,
as trust will be undermined if you
promise and then don’t deliver
• Start small, build confidence,
competence before you know
what you can commit to regularly
• Generally one or two channels are
better than many unless you have
a huge team!
Leverage Content
• Create once, repurpose segment
• Create once, distribute multiple
channels
• Curate and Comment as Content
• Content, Community,
Conversation
• Controversy as Content
Important point about outsourcing
content
• Your content is your strategy and proof for achieving the
‘know, like and trust’ needed to convert leads into
clients
• Getting help with what you are not good at is important,
but the ideas and knowledge must come from YOU, or
someone as skilled / knowledgeable within your
business
• I often get asked …“I have purchased this newsletter
content from somewhere and want to email it out to my
clients…”
YOUR content
• Chose topic
• Chose method
• Chose distribution
• Outline
• Next steps
Extra help
• Polaris – 4 hour mentoring session
• Developing understanding of your customer
• Marketing message
• Rhys Moult, Polaris Centre 8260 8205
• Onlineiq – automated marketing sequences and
systems, websites, online marketing
www.onlineiq.biz, 0413 606 463
• Go to facebook.com/onlineiq and Like in order to
view new resources posted up
Links & Resources
• www.copyblogger.com
• http://offers.hubspot.com/a-practical-guide-to-building-a-killer-
content-strategy
• http://www.socialmediaexaminer.com/
• http://marketingconqueso.com/
Where you can get help with content
• Local Copywriters
• http://www.copyriot.com.au
• http://www.wickedcowmarketing.com.au/
• Online Services https://www.ebyline.com/ (there are MANY others)
• Images
• www.depositphotos.com, www.flickr.com (creative commons for images)
• Image editing
• www.picmonkey.com
• www.fiverr.com for many graphic, and technical tasks
• www.haikudeck.com (app for beautiful presentations with images)

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Creating and marketing content intro and overview

  • 1. Urszula Richards, onlineiq Salisbury and Modbury Creating and Marketing Content
  • 2. Goals for this Session You will leave this session with • An outline of the content you will create • Confidence with what the next steps are for you to create it, and • A decision about how you will distribute it
  • 3. Assumptions • People do business (engage) with people they know, like and trust • That this occurs over time • That this takes work ! & , however choosing the right topic, the right method and best distribution method for you will make it fun.
  • 4. What is content? • Podcasts • Youtube • Checklists • Blog posts • White papers • Powerpoint presentations • Curate and comment • Pinterest / Images / Infographics • Guest blog posts • Interviews • How to guides • Testimonials • Case Studies • Email Newsletters • Ebooks • Webinars • Within social media – Twitter conversation, FB conversation, Linked In
  • 5. What is content? • Podcasts • Video • Checklists • Blog posts • White papers • Powerpoint presentations • Curate and comment • Pinterest / Images / Infographics • Guest blog posts • Interviews • How to guides • Testimonials • Case Studies • Email Newsletters • Ebooks • Webinars • Within social media – Twitter conversation, FB conversation, Linked In
  • 6. What is content? • Podcasts • Video • Checklists • Blog posts • White papers • Powerpoint presentations • Curate and comment • Pinterest / Images / Infographics • Guest blog posts • Interviews • How to guides • Testimonials • Case Studies • Email Newsletters • Ebooks • Webinars • Within social media – Twitter conversation, FB conversation, Linked In
  • 7. What is content? • Podcasts • Video • Checklists • Blog posts • White papers • Powerpoint presentations • Curate and comment • Pinterest / Images / Infographics • Guest blog posts • Interviews • How to guides • Testimonials • Case Studies • Email Newsletters • Ebooks • Webinars • Within social media – Twitter conversation, FB conversation, Linked In
  • 8. What is content? • Podcasts • Video • Checklists • Blog posts • White papers • Powerpoint presentations • Curate and comment • Pinterest / Images / Infographics • Guest blog posts • Interviews • How to guides • Testimonials • Case Studies • Email Newsletters • Ebooks • Webinars • Within social media
  • 9. What is content? • Podcasts • Video • Checklists • Blog posts • White papers • Powerpoint presentations • Curate and comment • Images / Infographics • Guest blog posts • Interviews • How to guides • Testimonials • Case Studies • Email Newsletters • Ebooks • Webinars • Within social media – Twitter conversation, FB conversation, Linked In
  • 10. What is content? • Podcasts • Video • Checklists • Blog posts • White papers • Powerpoint Presentations • Curate and comment • Images / Infographics • Guest blog posts • Interviews • How to guides • Testimonials • Case Studies • Email Newsletters • Ebooks • Webinars • Within social media – Twitter conversation, FB conversation, Linked In http://itsdevelopmental.com/2012/if-ever-there-was-a-reason-to-aggregate-filter-and-curate-content/
  • 11. What is content? • Podcasts • Video • Checklists • Blog posts • White papers • Powerpoint presentations • Curate and comment • Images / Infographics • Guest blog posts • Interviews • How to guides • Testimonials • Case Studies • Email Newsletters • Ebooks • Webinars • Within social media http://www.smartinsights.com/plantosucceed/
  • 12. What is content? • Podcasts • Video • Checklists • Blog posts • White papers • Powerpoint presentations • Curate and comment • Images / Infographics • Guest blog posts • Interviews • How to guides • Testimonials • Case Studies • Email Newsletters • Ebooks • Webinars • Within social media – Twitter conversation, FB conversation, Linked In
  • 13. What is content? • Podcasts • Video • Checklists • Blog posts • White papers • Powerpoint presentations • Curate and comment • Images / Infographics • Guest blog posts • Interviews • How to guides • Testimonials • Case Studies • Email Newsletters • Ebooks • Webinars • Within social media – Twitter conversation, FB conversation, Linked In
  • 14. What is content? • Podcasts • Video • Checklists • Blog posts • White papers • Powerpoint presentations • Curate and comment • Images / Infographics • Guest blog posts • Interviews • Workshops and Presentations • How to guides • Testimonials • Case Studies • Email Newsletters • Ebooks • Webinars • Within social media – Twitter conversation, FB conversation, Linked In
  • 15. What is content? • Podcasts • Video • Checklists • Blog posts • White papers • Powerpoint presentations • Curate and comment • Images / Infographics • Guest blog posts • Interviews • Workshops and Presentations • How to guides • Testimonials • Case Studies • Email Newsletters • Ebooks • Webinars • Within social media – Twitter conversation, FB conversation, Linked In
  • 16. What is content? • Podcasts • Video • Checklists • Blog posts • White papers • Powerpoint presentations • Curate and comment • Images / Infographics • Guest blog posts • Interviews • Workshops and Presentations • How to guides • Testimonials • Case Studies • Email Newsletters • Ebooks • Webinars • Within social media – Twitter conversation, FB conversation, Linked In
  • 17. What is content? • Podcasts • Video • Checklists • Blog posts • White papers • Powerpoint presentations • Curate and comment • Images / Infographics • Guest blog posts • Interviews • Workshops and Presentations • How to guides • Testimonials • Case Studies • Email Newsletters • Ebooks • Webinars • Within social media – Twitter conversation, FB conversation, Linked In
  • 18. What is content? • Podcasts • Video • Checklists • Blog posts • White papers • Powerpoint presentations • Curate and comment • Images / Infographics • Guest blog posts • Interviews • Workshops and Presentations • How to guides • Testimonials • Case Studies • Email Newsletters • Ebooks • Webinars • Within social media – Twitter conversation, FB conversation, Linked In
  • 19. What is content? • Podcasts • Video • Checklists • Blog posts • White papers • Powerpoint presentations • Curate and comment • Images / Infographics • Guest blog posts • Interviews • Workshops and Presentations • How to guides • Testimonials • Case Studies • Email Newsletters • Ebooks • Webinars • Within social media – Twitter conversation, FB conversation, Linked In
  • 20. What is content? • Podcasts • Video • Checklists • Blog posts • White papers • Powerpoint presentations • Curate and comment • Images / Infographics • Guest blog posts • Interviews • Workshops and Presentations • How to guides • Testimonials • Case Studies • Email Newsletters • Ebooks • Webinars • Within social media – Twitter conversation, FB conversation, Linked In
  • 21. What is content? • Podcasts • Video • Checklists • Blog posts • White papers • Powerpoint presentations • Curate and comment • Images / Infographics • Guest blog posts • Interviews • Workshops and Presentations • How to guides • Testimonials • Case Studies • Email Newsletters • Ebooks • Webinars • Within social media – Twitter conversation, FB conversation, Linked In
  • 22. Consider this .. Have you ever had an email, a status update or blog post and thought • “What rubbish! or • Tell someone who cares, or • Why am I receiving this??? or • How annoying!! Don’t be that person!
  • 23. Ask yourself the hard questions… • Who am I talking to? • What problems are they dealing with / trying to solve? • What does s/he need most? What information are they searching for? • How can I help?
  • 24. Exercise – getting started on YOUR content • Go through your sheet and answer those questions. • I will go though each section and pause so you can fill it out
  • 25. Preliminary Questions Who am I talking to? • You are NOT talking to everyone! • Pick one customer segment and define them well • Create a ‘cardboard cutout’ in your mind about what this customer looks like, and their life situation, in order to be answer the next questions… give them a name
  • 26. Preliminary Questions What problems are they dealing with / trying to solve? • Take some time to think about this • Draw on your experience of existing customers or • Take time to listen in on {online + offline} conversations
  • 27. Preliminary Questions What does s/he need most? What information are they searching for? • Pause and consider • Write it down • Ask the person next to you for help
  • 28. Preliminary Questions How can I help? • Having the answers to the above questions, what knowledge, skills and resources do you have that can help (& I don’t mean your Product or Service) • Content is {generally}*about marketing not sales. However great content marketing makes sales much easier. *more about that later
  • 29. Lets change tack and look at a case study http://www.copyblogger.com/ryan-masters-case-study/ Read article and go over lessons learnt, and see if this helps you going back over your answers
  • 30. For content to be effective it needs to • Be of high quality (commit to the process, quality not quantity) • Be relevant (know your audience) • Be contextual (be where your clients ARE) • Contribute to the Know, Like, Trust Vault
  • 31. Content by Buying Cycle – another perspective
  • 32. Don’t mix up your messages You should either • Be providing something of value or • Asking them to buy Don’t confuse people by mixing up these two messages
  • 33. Content by Skill Set / Resources • Be less ambitious & more practical (do something you are likely to succeed with) • Under-promise and over-deliver, as trust will be undermined if you promise and then don’t deliver • Start small, build confidence, competence before you know what you can commit to regularly • Generally one or two channels are better than many unless you have a huge team!
  • 34. Leverage Content • Create once, repurpose segment • Create once, distribute multiple channels • Curate and Comment as Content • Content, Community, Conversation • Controversy as Content
  • 35. Important point about outsourcing content • Your content is your strategy and proof for achieving the ‘know, like and trust’ needed to convert leads into clients • Getting help with what you are not good at is important, but the ideas and knowledge must come from YOU, or someone as skilled / knowledgeable within your business • I often get asked …“I have purchased this newsletter content from somewhere and want to email it out to my clients…”
  • 36. YOUR content • Chose topic • Chose method • Chose distribution • Outline • Next steps
  • 37. Extra help • Polaris – 4 hour mentoring session • Developing understanding of your customer • Marketing message • Rhys Moult, Polaris Centre 8260 8205 • Onlineiq – automated marketing sequences and systems, websites, online marketing www.onlineiq.biz, 0413 606 463 • Go to facebook.com/onlineiq and Like in order to view new resources posted up
  • 38. Links & Resources • www.copyblogger.com • http://offers.hubspot.com/a-practical-guide-to-building-a-killer- content-strategy • http://www.socialmediaexaminer.com/ • http://marketingconqueso.com/
  • 39. Where you can get help with content • Local Copywriters • http://www.copyriot.com.au • http://www.wickedcowmarketing.com.au/ • Online Services https://www.ebyline.com/ (there are MANY others) • Images • www.depositphotos.com, www.flickr.com (creative commons for images) • Image editing • www.picmonkey.com • www.fiverr.com for many graphic, and technical tasks • www.haikudeck.com (app for beautiful presentations with images)