How the Local Government organisation, City of Salisbury in South Australia, is employing Social Media. The early stages of the official Social Media strategy and the policies involved.
3. Social Media
• Social media are media for
social interaction, using highly accessible
and scalable publishing techniques.
Social media uses
web-based technologies to turn
communication into interactive dialogues.
• Wikipedia
4.
5. Social Media
• 6 different types of Social Media
Users of the world, unite! The challenges and opportunities of
Social Media, Kaplan and Haenlein, 2010
6. • collaborative projects
• blogs and microblogs
• content communities
• social networking sites
• virtual game worlds
• virtual communities
Social Media
7. • Location of Media Policy
– http://cweb.salisbury.sa.gov.au/manifest/servlet/pag
e?pg=11621
• Custodian of the Media Policy
– Manager Marketing and Communications
• Working with the Media Policy
Media Policy
10. You can use it NOW!
• Aquathlon
• Matsuri on Mobara
• Mawson Centre links
• ?????
11. Processes
• Think about your
reasons for using SM
• (handout)
• Facebook: put
together a basic text
with links and send to
Marketing
• Marketing will vet and
rework if necessary
then post Tweet
12. Current Use at CoS
• Twitter
• Message broadcasting
• Tweets
• Retweets
• Lists
• #Hashtags
• Links
• 140 characters
13.
14. You can use it NOW!
• New jobs
• Weather alerts
• Lost dogs
• ??????
15. Processes
• Think about your
reasons for using SM
• (handout)
• Twitter: put together a
basic text with links
and send to Marketing
• Marketing will vet and
rework if necessary
then post Tweet
16. Current Uses CoS
• Video publishing
• Upcoming contest
• No cost video hosting
• OOTO videos
• Promo videos
17.
18. You can use it NOW!
• Library 50th
• Growing for Gold
• ????
19. Current use in other councils
Mosman Council
• Image uploads
• Comments
• Sharing
• Creative
Commons
• YouTube
Definitions
Media Policy
Processes
Current uses at CoS
Current uses outside
Possibilities
According to Kaplan and Haenlein there are six different types of social media: collaborative projects, blogs and microblogs, content communities, social networking sites, virtual game worlds, and virtual communities.
Users of the world, unite! The challenges and opportunities of Social Media
Social Media (Personal Usage):
Staff using Social Media tools must ensure that personal comments are not misconstrued by readers as representing official City of Salisbury policy – a disclaimer should be used.
Information provided or comments made, must not damage the organisation's reputation, commercial interests or bring the City of Salisbury into disrepute.
Employees are only allowed to disclose publicly available information.
Any City of Salisbury information must be informed and accurate.
No comments should be made about legal matters or litigation.
The City of Salisbury logo is not to be used on any personal Social Media outlets.
Information posted must not be illegal, libellous, defamatory, abusive, and obscene or infringe Equal Employment Opportunity or Fair Treatment policies.