Uy Tran is a Development Director at QASymphony, a company is passionate about software quality. They provide the tools that software developers and testers need to improve software quality and deliver a better user experience. His talk provided insights on Visual Communication which enhances the success of project and especially if the teams are distributed

1. Uy Tran
uytran@qasymphony.com

2. Agenda
Communication Challenges for Distributed
Agile Team
Agile Communication Practices
Humans are “Visual People”
Sample Visual Communication
Advantages of Visual Communications
Case Study
Q&A

3. Communication Challenges for Distribute
Agile Team
Problems with Offshore setting
Language & Culture barriers, Time zone
differences, Distributed team
How can it work?
Effective Communication is vital!
Forces the team to rely on written
communications:
Email, IM, Collaboration services, Wiki instead
of verbal communication

4. Distributed Agile Communication
Practices
Effective written communication requires:
Common communication templates
Agreement on sufficient documentation
Access across teams
Excellent writing skills
Visual to illustrate issues
This approach requires TIME to Write & Read

5. Humans are “Visual People”
Cone of Learning
Dale, E. (1946, 1954, 1969). Audio-visual methods in teaching. New York: Dryden.

6. Sample Visual Communication

7. Advantages of Visual Communications
Visual communication generates better
comprehension
Enhancing customer interaction
Settles/Confirms ambiguous disputes
Minimizes UAT cost and client’s dissatisfaction
Significant time savings
 Team decisions, analysis, validation, re-open
defect

9. Q&A
Thank you