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The Science of Information




Information Management
Information management
for an uncertain technology future


Infogrid Pacific Pte. Ltd.

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           © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
The Science of Information




Meme: Information Management
                                      What is it?




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   © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
The Science of Information




Making sure all the data that should
 survive into the indefinite future
                           ... does survive




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    © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
The Science of Information




For every conceivable purpose
... accessibility
... reuse
... statutory obligations
... value preservation
... history
... just in case


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  © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
The Science of Information




Independent of constantly changing
          technologies
  such as:
  ... hardware
  ... operating systems
  ... proprietary software
  ... proprietary formats and protocols


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    © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
The Science of Information




                        Remember...


 Information is forever...


Technology changes daily


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© 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
The Science of Information




           Any finite set of data
can have an infinite set of views
 Technology gives the ability to see the
 same information in many different ways


 ... and today you may not even know
 what those needs are, or will be...


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    © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
The Science of Information




The information must be managed
 independently from technology

 ... and not embedded in the technology




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The Science of Information




 Technology is revolutionizing
our interaction with information




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The Science of Information




 The value of the information is
being redefined faster than most
 organizations can understand




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The Science of Information




The information - technology
   relationship has to be
    redefinable instantly




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  © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
The Science of Information




The human - technology
 relationship has to be
  redefinable instantly




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The Science of Information




                           For example:

     Ubiquitous mobile access is fast
approaching, and that is going to redefine
our relationship with our information again




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The Science of Information




All of this must be easy to do


... or it probably wont happen




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  © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
The Science of Information


Jargon Alert

                                   Definitions
   Data: The bits and bytes on a computer storage
   system
   Content: The genre and intellectual value of the
   data
   Information: Data+content systematized with
   metadata so it can be understood and used
   Knowledge: something a human has based on
   experience and memories
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The Science of Information


Definition

                                           DATA
                        is all the same
   Bits and bytes on the computer are the same
   except for endian-ness (are the bits stored 1-
   8, or 8-1)
   It is stored and transmitted using highly
   standardized protocols
   This technology has lasted for decades and
   will probably last for decades more
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The Science of Information


Definition

                                 CONTENT
                     Is very different
   Content is data arranged within file formats
   which are used by applications to represent
   the data in an content specific manner.
   There are some common file formats, and a
   babel of proprietary formats
   Few have lasted more than a decade so far

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         © 2006 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
The Science of Information


Definition

                      INFORMATION
      Take some data/content,
   put them into a usable context
    and they become information




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The Science of Information


Illustrating Context

       An Invoice
       The context is a transaction between two
       parties. Otherwise it's just a file format, piece
       of paper or record in a database.
       A DVD Movie
       has one context of DRM – you can only view
       this on my terms! Otherwise it's just a file
       format or a silver disc - or the context
       changes to stolen content!

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         © 2006 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
The Science of Information

Information Management Context

  Most current Information Management
               Solutions...
       ... are embedded in the past
       ... solve only todays problem
       ... are a liability for the future
       ... are expensive to customize
       ... are expensive to maintain

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The Science of Information

Information Management Context

  But now your friendly Government
    says you have to keep digital
           information for
      ... 7 years
      ... 25 years
      ... +++ years
      ... Or maybe go to jail and pay a big fine!

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The Science of Information

Information Management Context

                                          and ...




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The Science of Information

Information Management Context

 A lot of your todays data is digital only,
   and you will be creating a lot more
       ... There are no paper trails
       ... Digitally certificates expire in 12 months
       ... 100's of different proprietary file formats
       ... the data is all over the place



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The Science of Information

Information Management Context

                                          and ...




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The Science of Information

Information Management Context

  You have unstructured information
     everywhere that needs to be
      organized and accessible
    Unstructured information: that's the 90% of
    your content and information that is in files,
    on some hard disk, on some workstation or
    server, that are not in a database



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The Science of Information

Information Management Context

                                          and ...




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The Science of Information

Information Management Context

   You have legacy physical content
   you would like to make available
    digitally to reduce access costs


    ...or even make it available for the first time




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The Science of Information

Information Management Context

                                          and ...




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The Science of Information

Information Management Context

  Your information / content has cost
     you a lot of money to create
       ... you need to preserve that value
       ... preserving the existing value shouldn't
           break the bank
       ... or be a management headache.



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The Science of Information

Information Management Context

                                          and ...




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        © 2006 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
The Science of Information

Information Management Context

   You need serious efficiency and
        effectiveness gains
      ... to reduce operational costs
      ... to increase competitive advantages
      ... to provide better service
      ... to improve productivity
      ... to create collaboration

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The Science of Information

Information Management Context

 And what is available is a cacophony
            of solutions...
      DMS for documents
      AMS for assets
      RMS for records
      LMS for education and training
      WCM for web sites
      Customized application development
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        © 2006 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
The Science of Information

Information Management Context

  All of which are just different views
     on parts of your information...


   ...trapped into limiting technology
           defined viewpoints



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The Science of Information

Information Management Context

   Not one of which has any inbuilt
   strategies for digital preservation


    other than “buy my upgrade in three years
     – if I still support that product! If you pay
               the data migration costs”.



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          © 2006 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
The Science of Information

Information Management Context

    So now you have to ask serious
   questions about the future of your
                data...


           Is there a better way?



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        © 2006 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
The Science of Information




                    There sure is...

 and its relatively straight forward




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© 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
The Science of Information




 Use independent metadata to
drive your information strategy

  Don't let it get trapped in a database
  Remember - a database is someones
  technology
  If metadata if free it can grow and
  increase in value

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   © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
The Science of Information




     Metadata = Flexibility = Control
      Using:
         ... Taxonomies - Categorization
         ... Thesauri – for refined control
         ... Keywords (formal and social)
         ... Authority files
These are standard methods– nothing radical here...


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The Science of Information




Create really good metadata for
  each Information Package
  Descriptive – what it is about
  Ownership – where it came from
  Rights – how it can be used
  Structure maps – how it is stored
  Relationships – how it fits together


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The Science of Information




    The difference is not the
            metadata


... but how you use the metadata




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The Science of Information




Package all the data / content files
   together with the metadata

                                        Call them
           Information Packages



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The Science of Information




 Stop managing files and start
managing Information Packages




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The Science of Information




Don't worry about the technology
   on each side of the stored
      Information Packages
         (That excitement comes later)




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The Science of Information




The storage strategy comes first
 ... control what goes in
 ... control what comes out
 ... control how it is maintained




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  © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
The Science of Information

Architecture
   Separate the users and technology from
          the information packages


                                                                                                                User Community
    Producer Community
                                                          Information
                                                                                                                        User's
                                                           Package
     Producer's
                                                                                                                      Technology
                                                            Storage
     Technology
                                                          Environment




                                          Administration Community

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              © 2006 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
The Science of Information

Architecture
     Use the latest hottest technology to
        access and use the metadata
                                                                                                                       Newest, hottest
                                                                                                                      “we gotta have it”
                                                                                                                      soon technology
    Producer Community
                                                                                                                      What we're using
                                                          Information
                                                                                                                         today and
                                                           Package
     Producer's
                                                                                                                       getting by with
                                                            Storage
     Technology
                                                                                                                        technology
                                                          Environment

                                                                                                                        Yesterdays
                                                                                                                           boring
                                                                                                                        old and cold
                                                                                                                         technology
                                          Administration Community

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              © 2006 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
The Science of Information

Architecture
     And controlling the whole system?
     Just set your ingest and access rules by
     individual, groups, organizations, other
     applications, etc.
                                                                                                                User Community
    Producer Community
                                                          Information
                                                                                                                        User's
                                                           Package
     Producer's
                                                                                                                      Technology
                                                            Storage
     Technology
                                                          Environment


                  These are your                                                              These are your
                   information                                                                  information
                   ingest rules                                                                access rules
                  What you can put in                                                        What you can take out
                                                      Administration
                                                       Community
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              © 2006 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
The Science of Information

Architecture
  This architecture is information centric
               so you can...
                               ... Preserve it
                               ... Maintain it
                               ... Trust it
                               ... Use it




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          © 2006 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
The Science of Information




                            Never forget


    Information is forever...


Technology changes every day


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The Science of Information




The experts tell us to preserve information in a
trusted manner over time we need...
  ... Replication Strategies
  ... Migration Strategies
  ... Life-cycle maintenance strategies
  ... Policy based management and admin.
  ... Digital provenance metadata


 Let's see what that all means
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The Science of Information


Jargon Alert
                      REPLICATION
Don't put all your eggs in one basket
     The more copies of a file that exist, the
      more likely they will survive anything
     If the copies are in different locations
        they are more likely to survive all types
        of disasters (flood, fire, etc.)
     Replication is an automatic policy driven
      process that keeps a set number of
      copies in multiple locations.
                                                                                                                    51
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The Science of Information


Jargon Alert
                           MIGRATION
    I don't want it here anymore!
 I want to move some, or all of my information
 Packages to a different technology
 At some stage – the technology wears out. The
 information can be moved while the old
 technology stays behind




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          © 2006 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
The Science of Information


Jargon Alert

    LIFE CYCLE MAINTENANCE
       Periodic health checks
     .. periodic file integrity checks
     ... periodic evidence quality checks
     ... replication of files to multiple locations
     ... retention and disposal actions
     ... audit history on every action

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         © 2006 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
The Science of Information


Jargon Alert

  Policy based Management and
          Administration
     Tell the system the rules for
     ...Collection and data management
     ...Replication policies
     ...Surface validity checks
     ...Ingest and access policies

                                                                                                                    54
         © 2006 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
The Science of Information


Jargon Alert

            Digital Provenance
   Full and complete auto-generated metadata
   of everything that has happened to the data
   while it has been in the care of the storage
   system




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         © 2006 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
The Science of Information




 Separating Information from
 Technology brings new and
powerful options to large-scale
  information management




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The Science of Information




Organizing the Information




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The Science of Information




  Better metadata, better
 information management
It's easier to put a metadata field into an
Information Package that says “Contract”,
than it is to build a contract management
database




                                                                                                             58
 © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
The Science of Information




  Users don't interface with the
 files, they interface with the file
              metadata
And then just sometimes need to view, or
download and use a file in the content context




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The Science of Information




So the technology uses whatever
 metadata it requires to create a
  specific and contextual user
           experience




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The Science of Information




 One information management
    system doing its job ...


   Replica
                            Information
 Information
                              Storage
   Storage


Information Storage Management




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The Science of Information




   ... any number of interfaces with
            any technology ...
                                                                                                          Evidential Records
                                                                                                          Documents

                                                            Metadata Interface
                                                                                                          Images & multimedia
   Replica
                           Information                                                                    Cultural artifacts
 Information
                             Storage
   Storage
                                                                                                          Data and Research
                                                                                                          Sales & Marketing
Information Storage Management
                                                                                                          Commercial Content


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The Science of Information




  ...comprehensive user controls...

                                                                                                           Evidential Records




                                                                                 User Access Controls
                                                                                                           Documents

                                                            Metadata Interface
                                                                                                           Images & multimedia
   Replica
                           Information                                                                     Cultural artifacts
 Information
                             Storage
   Storage
                                                                                                           Data and Research
                                                                                                           Sales & Marketing
Information Storage Management
                                                                                                           Commercial Content


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               © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
The Science of Information




With user context applied,
       you contol
        ... what they can see
        ... what depth they can go to
        ... what they can do with it
        ... any other constraints



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The Science of Information




       ... Digital Rights Assertion ...

                                                                                                                                      Evidential Records




                                                                                                        Digital Rights Assertion
                                                                                 User Access Controls
                                                                                                                                      Documents

                                                            Metadata Interface

                                                                                  Metadata Interface
                                                                                                                                      Images & multimedia
   Replica
                           Information                                                                                                Cultural artifacts
 Information
                             Storage
   Storage
                                                                                                                                      Data and Research
                                                                                                                                      Sales & Marketing
Information Storage Management
                                                                                                                                      Commercial Content


                                                                                                                                                            65
               © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
The Science of Information




  DRM allows you to provide
permissions and constraints for
         any content




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   © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
The Science of Information




All of this is encapsulated in
                      IGP:Repostory
 IGP:Information Architect
                                              and
                     IGP:InfoViewer


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The Science of Information




        Working seamlessly together ...
                                                                                                        Different User Groups

  Content
                                                                              Consumer                  Different Web Sites
 Producers                            Digital                                Technology
                                   Preservation                                Interface
 IGP:Production                                                                                         Different Business Processes
                                     Archive
    Solutions
InfoViewer Forms
                                                                                                        Different Content Types
                                                                               IGP:InfoViewer
                                      IGP:Repository
  IGP:Metadesk
                                                                             Other Applications
                                                                                                        New and changing requirements
Other Applications




             Syncronized & Automated Metadata
                              IGP:Information Architect




         ... and with other Web Services                                                                                                68
                     © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
The Science of Information




              And supported by
IGP:Production Solutions
                       IGP:Metadesk
                               and other
Infogrid Pacific Information
 Management applications

                                                                                                             69
 © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
The Science of Information




      For more information go to ...


www.infogridpacific.com




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The Requirement for ECMS

  • 1. The Science of Information Information Management Information management for an uncertain technology future Infogrid Pacific Pte. Ltd. 1 © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 2. The Science of Information Meme: Information Management What is it? 2 © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 3. The Science of Information Making sure all the data that should survive into the indefinite future ... does survive 3 © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 4. The Science of Information For every conceivable purpose ... accessibility ... reuse ... statutory obligations ... value preservation ... history ... just in case 4 © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 5. The Science of Information Independent of constantly changing technologies such as: ... hardware ... operating systems ... proprietary software ... proprietary formats and protocols 5 © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 6. The Science of Information Remember... Information is forever... Technology changes daily 6 © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 7. The Science of Information Any finite set of data can have an infinite set of views Technology gives the ability to see the same information in many different ways ... and today you may not even know what those needs are, or will be... 7 © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 8. The Science of Information The information must be managed independently from technology ... and not embedded in the technology 8 © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 9. The Science of Information Technology is revolutionizing our interaction with information 9 © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 10. The Science of Information The value of the information is being redefined faster than most organizations can understand 10 © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 11. The Science of Information The information - technology relationship has to be redefinable instantly 11 © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 12. The Science of Information The human - technology relationship has to be redefinable instantly 12 © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 13. The Science of Information For example: Ubiquitous mobile access is fast approaching, and that is going to redefine our relationship with our information again 13 © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 14. The Science of Information All of this must be easy to do ... or it probably wont happen 14 © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 15. The Science of Information Jargon Alert Definitions Data: The bits and bytes on a computer storage system Content: The genre and intellectual value of the data Information: Data+content systematized with metadata so it can be understood and used Knowledge: something a human has based on experience and memories 15 © 2006 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 16. The Science of Information Definition DATA is all the same Bits and bytes on the computer are the same except for endian-ness (are the bits stored 1- 8, or 8-1) It is stored and transmitted using highly standardized protocols This technology has lasted for decades and will probably last for decades more 16 © 2006 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 17. The Science of Information Definition CONTENT Is very different Content is data arranged within file formats which are used by applications to represent the data in an content specific manner. There are some common file formats, and a babel of proprietary formats Few have lasted more than a decade so far 17 © 2006 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 18. The Science of Information Definition INFORMATION Take some data/content, put them into a usable context and they become information 18 © 2006 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 19. The Science of Information Illustrating Context An Invoice The context is a transaction between two parties. Otherwise it's just a file format, piece of paper or record in a database. A DVD Movie has one context of DRM – you can only view this on my terms! Otherwise it's just a file format or a silver disc - or the context changes to stolen content! 19 © 2006 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 20. The Science of Information Information Management Context Most current Information Management Solutions... ... are embedded in the past ... solve only todays problem ... are a liability for the future ... are expensive to customize ... are expensive to maintain 20 © 2006 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 21. The Science of Information Information Management Context But now your friendly Government says you have to keep digital information for ... 7 years ... 25 years ... +++ years ... Or maybe go to jail and pay a big fine! 21 © 2006 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 22. The Science of Information Information Management Context and ... 22 © 2006 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 23. The Science of Information Information Management Context A lot of your todays data is digital only, and you will be creating a lot more ... There are no paper trails ... Digitally certificates expire in 12 months ... 100's of different proprietary file formats ... the data is all over the place 23 © 2006 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 24. The Science of Information Information Management Context and ... 24 © 2006 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 25. The Science of Information Information Management Context You have unstructured information everywhere that needs to be organized and accessible Unstructured information: that's the 90% of your content and information that is in files, on some hard disk, on some workstation or server, that are not in a database 25 © 2006 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 26. The Science of Information Information Management Context and ... 26 © 2006 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 27. The Science of Information Information Management Context You have legacy physical content you would like to make available digitally to reduce access costs ...or even make it available for the first time 27 © 2006 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 28. The Science of Information Information Management Context and ... 28 © 2006 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 29. The Science of Information Information Management Context Your information / content has cost you a lot of money to create ... you need to preserve that value ... preserving the existing value shouldn't break the bank ... or be a management headache. 29 © 2006 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 30. The Science of Information Information Management Context and ... 30 © 2006 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 31. The Science of Information Information Management Context You need serious efficiency and effectiveness gains ... to reduce operational costs ... to increase competitive advantages ... to provide better service ... to improve productivity ... to create collaboration 31 © 2006 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 32. The Science of Information Information Management Context And what is available is a cacophony of solutions... DMS for documents AMS for assets RMS for records LMS for education and training WCM for web sites Customized application development 32 © 2006 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 33. The Science of Information Information Management Context All of which are just different views on parts of your information... ...trapped into limiting technology defined viewpoints 33 © 2006 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 34. The Science of Information Information Management Context Not one of which has any inbuilt strategies for digital preservation other than “buy my upgrade in three years – if I still support that product! If you pay the data migration costs”. 34 © 2006 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 35. The Science of Information Information Management Context So now you have to ask serious questions about the future of your data... Is there a better way? 35 © 2006 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 36. The Science of Information There sure is... and its relatively straight forward 36 © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 37. The Science of Information Use independent metadata to drive your information strategy Don't let it get trapped in a database Remember - a database is someones technology If metadata if free it can grow and increase in value 37 © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 38. The Science of Information Metadata = Flexibility = Control Using: ... Taxonomies - Categorization ... Thesauri – for refined control ... Keywords (formal and social) ... Authority files These are standard methods– nothing radical here... 38 © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 39. The Science of Information Create really good metadata for each Information Package Descriptive – what it is about Ownership – where it came from Rights – how it can be used Structure maps – how it is stored Relationships – how it fits together 39 © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 40. The Science of Information The difference is not the metadata ... but how you use the metadata 40 © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 41. The Science of Information Package all the data / content files together with the metadata Call them Information Packages 41 © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 42. The Science of Information Stop managing files and start managing Information Packages 42 © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 43. The Science of Information Don't worry about the technology on each side of the stored Information Packages (That excitement comes later) 43 © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 44. The Science of Information The storage strategy comes first ... control what goes in ... control what comes out ... control how it is maintained 44 © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 45. The Science of Information Architecture Separate the users and technology from the information packages User Community Producer Community Information User's Package Producer's Technology Storage Technology Environment Administration Community 45 © 2006 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 46. The Science of Information Architecture Use the latest hottest technology to access and use the metadata Newest, hottest “we gotta have it” soon technology Producer Community What we're using Information today and Package Producer's getting by with Storage Technology technology Environment Yesterdays boring old and cold technology Administration Community 46 © 2006 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 47. The Science of Information Architecture And controlling the whole system? Just set your ingest and access rules by individual, groups, organizations, other applications, etc. User Community Producer Community Information User's Package Producer's Technology Storage Technology Environment These are your These are your information information ingest rules access rules What you can put in What you can take out Administration Community 47 © 2006 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 48. The Science of Information Architecture This architecture is information centric so you can... ... Preserve it ... Maintain it ... Trust it ... Use it 48 © 2006 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 49. The Science of Information Never forget Information is forever... Technology changes every day 49 © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 50. The Science of Information The experts tell us to preserve information in a trusted manner over time we need... ... Replication Strategies ... Migration Strategies ... Life-cycle maintenance strategies ... Policy based management and admin. ... Digital provenance metadata Let's see what that all means 50 © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 51. The Science of Information Jargon Alert REPLICATION Don't put all your eggs in one basket The more copies of a file that exist, the more likely they will survive anything If the copies are in different locations they are more likely to survive all types of disasters (flood, fire, etc.) Replication is an automatic policy driven process that keeps a set number of copies in multiple locations. 51 © 2006 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 52. The Science of Information Jargon Alert MIGRATION I don't want it here anymore! I want to move some, or all of my information Packages to a different technology At some stage – the technology wears out. The information can be moved while the old technology stays behind 52 © 2006 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 53. The Science of Information Jargon Alert LIFE CYCLE MAINTENANCE Periodic health checks .. periodic file integrity checks ... periodic evidence quality checks ... replication of files to multiple locations ... retention and disposal actions ... audit history on every action 53 © 2006 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 54. The Science of Information Jargon Alert Policy based Management and Administration Tell the system the rules for ...Collection and data management ...Replication policies ...Surface validity checks ...Ingest and access policies 54 © 2006 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 55. The Science of Information Jargon Alert Digital Provenance Full and complete auto-generated metadata of everything that has happened to the data while it has been in the care of the storage system 55 © 2006 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 56. The Science of Information Separating Information from Technology brings new and powerful options to large-scale information management 56 © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 57. The Science of Information Organizing the Information 57 © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 58. The Science of Information Better metadata, better information management It's easier to put a metadata field into an Information Package that says “Contract”, than it is to build a contract management database 58 © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 59. The Science of Information Users don't interface with the files, they interface with the file metadata And then just sometimes need to view, or download and use a file in the content context 59 © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 60. The Science of Information So the technology uses whatever metadata it requires to create a specific and contextual user experience 60 © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 61. The Science of Information One information management system doing its job ... Replica Information Information Storage Storage Information Storage Management 61 © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 62. The Science of Information ... any number of interfaces with any technology ... Evidential Records Documents Metadata Interface Images & multimedia Replica Information Cultural artifacts Information Storage Storage Data and Research Sales & Marketing Information Storage Management Commercial Content 62 © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 63. The Science of Information ...comprehensive user controls... Evidential Records User Access Controls Documents Metadata Interface Images & multimedia Replica Information Cultural artifacts Information Storage Storage Data and Research Sales & Marketing Information Storage Management Commercial Content 63 © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 64. The Science of Information With user context applied, you contol ... what they can see ... what depth they can go to ... what they can do with it ... any other constraints 64 © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 65. The Science of Information ... Digital Rights Assertion ... Evidential Records Digital Rights Assertion User Access Controls Documents Metadata Interface Metadata Interface Images & multimedia Replica Information Cultural artifacts Information Storage Storage Data and Research Sales & Marketing Information Storage Management Commercial Content 65 © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 66. The Science of Information DRM allows you to provide permissions and constraints for any content 66 © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 67. The Science of Information All of this is encapsulated in IGP:Repostory IGP:Information Architect and IGP:InfoViewer 67 © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 68. The Science of Information Working seamlessly together ... Different User Groups Content Consumer Different Web Sites Producers Digital Technology Preservation Interface IGP:Production Different Business Processes Archive Solutions InfoViewer Forms Different Content Types IGP:InfoViewer IGP:Repository IGP:Metadesk Other Applications New and changing requirements Other Applications Syncronized & Automated Metadata IGP:Information Architect ... and with other Web Services 68 © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 69. The Science of Information And supported by IGP:Production Solutions IGP:Metadesk and other Infogrid Pacific Information Management applications 69 © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners
  • 70. The Science of Information For more information go to ... www.infogridpacific.com 70 © 2004-7 Infogrid Pacific. All trademarks and copyrights remain the property of their respective owners