Presentatie gegeven op de IOD 2008 tbv desktop integratie en ECM (Enterprise Content Management) omgevingen zoals IBM FileNet. Uitleg over zowel Lotus ECM Quickr alswel een custom oplossing voor Philips

1. Extend FileNet With Email & Desktop Integration and Web 2.0 Collaboration Session: 1181A; Friday 6 June, 2008 10:00 - 10:45 hrs The Hague – World Forum - Yangtze 1

2. Introduction Rob van Gils Enterprise Content Management Consultant – Lotus & Portal  +31 (0)6 22997345 Richard van Delft Enterprise Content Management Delivery manager – Lotus & Portal  +31 (0)6 54265474 Willem van Tol Philips IP&S Program manager ICT  +31 (0)6 10756296

3. Desktop integration & Collaboration 2.0 End-to-end content and collaboration solution Session: 1181A; Friday 6 June, 2008 10:00 - 10:45 hrs The Hague – World Forum - Yangtze 1

4. Agenda Introduction Introduction 1 Desktop integration & Collaboration 2.0 3 Solution overview: Lotus Quickr Desktop integration & Collaboration 2.0 2 4 Demo: Lotus Quickr Connectors 5 Implementation scenario at Philips IP&S

6. Enterprise Content Management Content is everywhere & anywhere Lotus SameTime Collaboration BPM Business Process Management Offline support Lotus Quickr Record Management Document Management Mobile support Office Suites Windows Explorer Lotus Notes SharePoint Chat Knowledge Management Connecting Archiving ECM WIKI BLOG Basic Content Services End users perspective is key for success Workflow Management Network storage

7. Business issues and content-intensive initiatives The Enterprise Costs Compliance Collaboration Communication ECM scope: Supporting Product lifecycle Advertising Marketing & Promotion Customer support Inf. Worker productivity & Knowledge Mgmnt Improve market agility Improve backoffice productivity Meet compliance mandates

8. Business issues and content-intensive initiatives ... supported by ECM components Costs Compliance Collaboration Communication Atos Origin Core ECM services Atos Origin ECM-related services Atos Origin Extended ECM services ECM scope: Content Management (docs, eforms, Digital assets) Doc-Centric Collaboration Portal & Collaboration Email archiving Search Capture Records Management (incl archiving) Human BPM (Workflow, business Rules) ERP & Fixed doc (IDARS) archiving Output Management Identity Management Application BPM Network Infrastructures Security ERP Email Infrastructure Content Integration Business Intelligence

9. Agenda Desktop integration & Collaboration 2.0 2 Desktop integration & Collaboration 2.0 Introduction 1 Desktop integration & Collaboration 2.0 3 Solution overview: Lotus Quickr 4 Demo: Lotus Quickr Connectors 5 Implementation scenario at Philips IP&S

11. Documents: Creating & Usage ECM Service bus With your daily used tools Network drive | Collaboration platform | ECM platform Creation & Usage Creation Storage End-user desktop

13. Agenda Desktop integration & Collaboration 2.0 Desktop integration & Collaboration 2.0 2 Introduction 3 Solution overview: Lotus Quickr 1 Solution overview: Lotus Quickr 4 Demo: Lotus Quickr Connectors 5 Implementation scenario at Philips IP&S

14. Lotus Quickr provides a universe of capabilities… Quickr Connectors Shared Content Team Workspaces Anywhere, Anytime Workflow Wikis Team Blogs Business templates Quickr Services Library management, check in & out, version control, views, security, custom meta-data for a variety of business content types Self-service, customizable team sites with an extensible infrastructure (membership mgmt, search capabilities), that support a full team lifecycle A collection of reusable collaborative components (libraries, calendars, tasks, blogs, lists, Web content authoring...) to build powerful applications Templates for immediate out-of-the-box value and support of common business processes, including Innovation Place, project & meeting management Basic workflow for notification and approval Offline services, extranet access, versatile portlets, to expand and facilitate collaboration * - Requires separate purchase; supported in future release of Lotus Quickr Lotus Domino IBM JCR IBM FileNet * SharePoint * Other Quickr Content Stores

16. Agenda Desktop integration & Collaboration 2.0 Desktop integration & Collaboration 2.0 2 Introduction 3 Solution overview: Lotus Quickr 1 4 Demo: Lotus Quickr Connectors Demo: Lotus Quickr Connectors 5 Implementation scenario at Philips IP&S

18. Lotus Quickr demo Lotus Quickr Lotus Quickr overview, introduction Microsoft Explorer Lotus Quickr Document repository operations Microsoft Office Lotus Quickr integration into common desktop tools Lotus Notes & Outlook connector Integration into the Lotus Notes 8.0.1 email live demonstration

24. Agenda Desktop integration & Collaboration 2.0 Desktop integration & Collaboration 2.0 2 Introduction 3 Solution overview: Lotus Quickr 1 4 Demo: Lotus Quickr Connectors Implementation scenario at Philips IP&S 5 Implementation scenario at Philips IP&S

25. FileNet April 08, 2008 W. van Tol Philips Intellectual Property & Standards

27. Requirements for: Mail2FileNet Yes No Single user screen Yes No Single Sign-On Yes No User’s own credentials to search only authorized users have access to the information No Yes Proxy user to search creates a security risk of confidential information Yes No Document to Record link supported (Diams) Yes Yes Folder to Folder link supported Yes No Search, Browse/List folders Yes No Multiple folders archive Yes No Hi Fidelity, native format Yes No Relationship Documents and attachments Yes No Deployment; No local PC software installation required Custom Solution FileNet Solution Description

28. Documents: Creating & Usage Communication layer With your daily used tools ECM Platform Usage Bulk upload Scanning via Post office (500/day) Search via IP applications Search via Workplace Individual Email upload (>100/day)

29. Front-end change: from Notes 2 Outlook mail Main Changes Possibility to store all attachments or none Store as *.pdf file Batch transfer Lotus Notes front-end Extra confirmation window Much more logging Possibility to store attachments separately Store as *.msg file (native format) On-line transfer MS-Outlook front-end

30. The user perspective FileNet button in Lotus Notes toolbar

31. The user perspectice 1) Select Business Archive 4) Submit to Filenet 2) Select Business Archive Folder and Document Class 3) Add selection to Folder list

33. Questions?

35. Thank you See download option on IOD website Session: 1181A