Opening keynote on trends in federal mobile work

1. Office of Science and Technology
Mobile Work Exchange
Fall Town Hall Meeting
September 12, 2013
Rick Holgate
Assistant Director for Science & Technology / CIO
Bureau of Alcohol, Tobacco, Firearms & Explosives (ATF)
@rickholgate

2. Office of Science and Technology
Feds are Optimistic about Mobile Productivity
12 September 2013 innovative applications of science and technology 2

3. Office of Science and Technology
And Savings Estimates are Significant
• Nearly $14 billion per year
12 September 2013 innovative applications of science and technology 3
Source:
Global Workforce Analytics and
the Telework Research Network
(September 2013)

4. Office of Science and Technology
The Changed Environment
The Way We Were
• Employer-provided equipment
• Networks in the office
• Closed, proprietary systems
• Email
• Digital immigrants
• “Work” as a place
Brave New World
• Personal devices proliferating
• Connectivity everywhere
• Remote access, cloud
• Social media
• Digital natives
• “Work” as a verb
12 September 2013 innovative applications of science and technology 4

5. Office of Science and Technology
Administration Priorities
• Digital Government
Strategy
• Open Data Policy
• President’s
Management
Agenda; evidence &
innovation
(emerging)
12 September 2013 innovative applications of science and technology 5

6. Office of Science and Technology
Digital Government Strategy
• Enable the American people and an increasingly mobile
workforce to access high-quality digital government
information and services anywhere, anytime, on any device
• Ensure that as the government adjusts to this new digital
world, we seize the opportunity to procure and manage
devices, applications, and data in smart, secure and
affordable ways
• Unlock the power of government data to spur innovation
across our Nation and improve the quality of services for the
American people
12 September 2013 innovative applications of science and technology 6

7. Office of Science and Technology
Digital Government: A Year of Deliverables
• Information Centric
• Shared Platform
– 5.4 – Develop models for the delivery of commercial mobile applications into the federal
environment.
– 5.5 – Set up a government-wide mobile device management platform.
• Customer Centric
• Security and Privacy
– 9.1 – Develop government-wide mobile and wireless security baseline (includes security
reference architectures.).
– 10.1 – Report on NIST’s ongoing work in mobile technology, including the applicability of
NIST’s standards and guidelines to mobile devices and platforms.
– 10.2 – Evaluate opportunities to accelerate the secure adoption of mobile technologies into
the federal environment at reduced cost.
12 September 2013 innovative applications of science and technology 7

8. Office of Science and Technology
Intersection of Mobile Challenge Areas and Use
Cases
812 September 2013 innovative applications of science and technology

9. Office of Science and Technology
“The future is already here.
It is just very unevenly distributed.”
William Gibson
Author
12 September 2013 innovative applications of science and technology 9

10. Office of Science and Technology
Some Obstacles Remain
• Culture (management styles, risk tolerance)
• Security
• Workloads themselves
• Technology infrastructure
• “The Dilbertization of Yahoo”
• Attachment to real estate
• The definition of “telework”
12 September 2013 innovative applications of science and technology 10

11. Office of Science and Technology
It’s Not Just Mobile
“The world is being re-shaped by the convergence
of social, mobile, cloud, big data, community
and other powerful forces. The combination of
these technologies unlocks an incredible
opportunity to connect everything together in a
new way and is dramatically transforming the
way we live and work.”
Marc Benioff
CEO, salesforce.com
12 September 2013 innovative applications of science and technology 11

12. Office of Science and Technology
The Possibilities and the Opportunity
12 September 2013 innovative applications of science and technology 12
Source:
Gartner (August 2013)

13. Office of Science and Technology
Digital Government Strategy 2.0:
Some Speculation
• Moving agencies along the maturity scale
• Protecting data rather than devices
• Managing identity and access
• Changing norms for building “systems” and solutions
• Delivering “open data” in all senses
• Defining and measuring programmatic impacts
12 September 2013 innovative applications of science and technology 13

14. Office of Science and Technology
Thoughts, Comments, Questions?
Rick Holgate
Assistant Director for Science & Technology / CIO
Bureau of Alcohol, Tobacco, Firearms & Explosives (ATF)
@rickholgate