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PRESENTATION
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Reference Groups
and Family Influence
                         Consumer Behaviour
          Business Administration
        FISIP UI, November 23, 2011
Contents


                                                What Is a Group


Selected Consumer-ReLATED REFERENCE GROUP   Celebrities and reference group appeal




        The family is aconcept in flux      Other function of family


      Family decision making                   The family life cycle
What is group?
      “Two or more People who interact to accomplish
50%   either individual or mutual goals”.
      Schiffman and Kanuk.
Reference Group
 Normative Reference
       Group

     Comparative
   Reference Group
Information and Experience




Factors That Affect
Reference Group
Influence
Make Individual Awarness


  Provide The Individual




    Legitimize The Decision
Selected Consumer Related
    References Group


         Friendship Group


       Shopping Groups


            Work Groups

        Virtual Groups or
          Communities
Friendship Group




Informal Groups
“In Home Shopping Party”
Shopping Groups
Work Groups
              Consumer Action Group
Consumer Action Group
   REFERENCE GROUP
        APPEALS

   THE FAMILY IS
         

A CONCEPT IN FLUX

       SOCIALIZATION OF
        FAMILY MEMBERS
REFERENCE
  GROUP
 APPEALS
Schiffman and
Kanuk (2007)
CELEBRITIES
THE EXPERT
THE
  EXECUTIVE
    AND
  EMPLOYEE
SPOKESPERSON
TRADE
     OR
  SPOKES-
CHARACTERS
THE FAMILY
     IS
A CONCEPT
  IN FLUX
Build   Test    Evaluate




                THE
               FAMILY
SOCIALIZATION
     OF
   FAMILY
  MEMBERS
ADULT
                  CONSUMER
                SOCIALIZATION


                                INTERGENERA-
  CONSUMER                          TIONAL
SOCIALIZATION                    SOCIALIZATION
      OF
  CHILDREN
Other Functions of The Family

                       Economic Well-Being


Emotional Support



Suitable Family Lifestyle
Family Decision Making and Consumption-Related
                       Roles
• Key Family Cosumption Roles                 Influencers

                                              Gatekeepers

• Dinamics of Husband-Wife Decision Making:   Deciders
                                              Buyers
   – Husband-Dominated                        Preparers
   – Wife Dominated                           Users
   – Joint                                    Maintainers
   – Autonomic                                Disposers
The Family Life Cycle
• Traditional Family Life Cycle


        Stage I                   Stage II      Stage III
      Bachelorhood           Honeymooners     Parenthood



                                  Stage V       Stage IV
                              Dissolution    Postparenthood
The Family Life Cycle
• Modifications-The Nontraditional FLC
The Family Life Cycle
• Modifications-The Nontraditional FLC
   – Nontraditional FLC Stages

                                 Family Households

     Consumption in              Pasangan yang tidak memiliki anak
                                 Pasangan yang menikah di usia akhir 30an
     nontraditional families     Pasangan yang memiliki anak di usia akhir 30an
                                 Single Parents I
                                 Single Parents II
                                 Single Parents III
                                 Extended Family
                                 Nonfamily Households
                                 Pasangan yang tidak menikah
                                 Divorced person (tanpa anak)
                                 Single persons (biasanya generasi muda)

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Reference group and Family Influence

  • 1. PRESENTATION START >> 0 >> 1 >> 2 >> 3 >> 4 >>
  • 2. Reference Groups and Family Influence Consumer Behaviour Business Administration FISIP UI, November 23, 2011
  • 3. Contents What Is a Group Selected Consumer-ReLATED REFERENCE GROUP Celebrities and reference group appeal The family is aconcept in flux Other function of family Family decision making The family life cycle
  • 4. What is group? “Two or more People who interact to accomplish 50% either individual or mutual goals”. Schiffman and Kanuk.
  • 5. Reference Group Normative Reference Group Comparative Reference Group
  • 6. Information and Experience Factors That Affect Reference Group Influence
  • 7. Make Individual Awarness Provide The Individual Legitimize The Decision
  • 8. Selected Consumer Related References Group Friendship Group Shopping Groups Work Groups Virtual Groups or Communities
  • 10.
  • 12. Shopping Groups Work Groups Consumer Action Group
  • 13.
  • 15. REFERENCE GROUP APPEALS THE FAMILY IS  A CONCEPT IN FLUX  SOCIALIZATION OF FAMILY MEMBERS
  • 16. REFERENCE GROUP APPEALS
  • 19.
  • 21.
  • 22. THE EXECUTIVE AND EMPLOYEE SPOKESPERSON
  • 23. TRADE OR SPOKES- CHARACTERS
  • 24.
  • 25. THE FAMILY IS A CONCEPT IN FLUX
  • 26. Build Test Evaluate THE FAMILY
  • 27. SOCIALIZATION OF FAMILY MEMBERS
  • 28. ADULT CONSUMER SOCIALIZATION INTERGENERA- CONSUMER TIONAL SOCIALIZATION SOCIALIZATION OF CHILDREN
  • 29.
  • 30. Other Functions of The Family Economic Well-Being Emotional Support Suitable Family Lifestyle
  • 31. Family Decision Making and Consumption-Related Roles • Key Family Cosumption Roles Influencers Gatekeepers • Dinamics of Husband-Wife Decision Making: Deciders Buyers – Husband-Dominated Preparers – Wife Dominated Users – Joint Maintainers – Autonomic Disposers
  • 32. The Family Life Cycle • Traditional Family Life Cycle Stage I Stage II Stage III Bachelorhood Honeymooners Parenthood Stage V Stage IV Dissolution Postparenthood
  • 33. The Family Life Cycle • Modifications-The Nontraditional FLC
  • 34. The Family Life Cycle • Modifications-The Nontraditional FLC – Nontraditional FLC Stages Family Households Consumption in Pasangan yang tidak memiliki anak Pasangan yang menikah di usia akhir 30an nontraditional families Pasangan yang memiliki anak di usia akhir 30an Single Parents I Single Parents II Single Parents III Extended Family Nonfamily Households Pasangan yang tidak menikah Divorced person (tanpa anak) Single persons (biasanya generasi muda)