Summarized Resume of Dr

1. MY AIM
Stand for life-term engagement in a three-fold proposition – 1. provide with value-laden teaching and research-based
practices in higher education, especially in the field of management, 2. serve as a visionary leader in transforming
institutions, professionalism, and ethical practices by means of innovation for total quality management systems
development and implementation with an aim to human, institutional and national prosperity, and 3. provide with
inspirational and spiritual teaching on motivation, leadership and learning for transforming the lives of common people.
PERSONAL INFORMATION
Date of brth: September 10, 1970; Nationality: Nepali; Citizenship: Nepali, Bheri Zone, Surkhet District, Citizenship No.
9724; Father/Mother: Jagatiram Rijal/Sarashwoti Rijal; Permanent address: Latikoilee-1, Surkhet; Present Address:
Kalanki-14, Kathmandu. Spouse: Ms. Rusha Kandel; Children: Pooja, Pragyee and Prashant.
EDUCATION
PhD, School of Education, Kathmandu University, Nepal (2004); Educational Leadership
MPhil, School of Education, Kathmandu University, Nepal (2002); Educational Leadership
MBA, Maastricht School of Management (MSM), The Netherlands (1999); International Business and Communication.
PROFESSIONAL TRAINING ATTENDED
Advanced Business Communication, The British Council, Kathmandu; Advanced level corporate communication,
Cambridge University - Business English Certificate (BEC- 3; 1999), The British Council, New Delhi, India; Cisco
Certified Network Instructor, REC Jalendhar, India (2002); Primary Level Teaching, 150 hours complete training
package under PEP Phase-I pilot project, national certified; Computing: Intermediate level from Aptech Computer,
Kathmandu Center, and Advanced Diploma from Intel Institute, Kathmandu; Marketspacing, Kathmandu College of
Management (KCM), Kathmandu, Nepal (2000)
SPECIALIST
1. Teaching, Academic Research and Teacher Education: Providing with powerful teaching services in different subjects
for bachelors through doctoral levels [Organizational Behavior and Relations, Business Management, Human
Resources Management, Leadership, Strategic Management, Strategic Market Management, Research Methodology,
Research Writing, Academic Writing, Organization Development and Change, Managerial Communications, Service
Marketing, and Critical Thinking]; providing with bachelors and masters degree internship and thesis research
guidance, MPhil and PhD dissertation guidance; providing with various levels of teacher training on multi-mode
teaching learning practices, subject teaching training, training for instructional leadership, curricular planning,
implementation and assessment, students counseling on life skills, motivation and spiritual learning.
2. Institutional Incubation and Team Leadership: Providing with visionary and functional leadership for institutional
incubation, system thinking, process or service design, development and implementation. Visualization, development
and implementation of system defined models and approaches for institutional inception and transformation; Support
for developing institutional approaches, value systems and principles; Providing with leadership for taking up ODC
initiatives; Leadership coaching for institutional innovation and ODC interventions. Serving for general administration
by implementing organizational best practices in overall institutional management, communication, promotion and
relationship. Providing with effective team leadership for research and development and service organizations. Core
specialization - social development, policy advocacy, education, research and innovation.
3. Project Management: Providing with the strategic and functional team leadership for overall management of
developmental projects operated as public, private and/or international development initiatives.
4. HR System Support: Providing with team leadership for job analyses, establishing job descriptions, crafting policy for
HR planning, recruitment and selection; development of various forms, formats and relevant templates to facilitate HR
system support of an organization; providing with research, innovation and policy support on HR; providing with
management-HR relationship support. Also providing with functional support or leadership for overall HR
management and development related issues in the process of the execution of organizational operations.
Resume of Dr C P Rijal; updated on January 14, 2015 Page 1
Chandra P. Rijal, PhD
Expert in advanced research, teaching management sciences in higher education, providing
with contemporary leadership, project planning, monitoring and evaluation, policy
advocacy, professional development, and institution building
Kalanki – 14, Kathmandu, Nepal
Ph.: +977 9851105671
Email: rijalcpr@gmail.com
Postal Zip-Code: 44600, Kathmandu, Nepal
Chandra P. Rijal, PhD
Expert in advanced research, teaching management sciences in higher education, providing
with contemporary leadership, project planning, monitoring and evaluation, policy
advocacy, professional development, and institution building
Kalanki – 14, Kathmandu, Nepal
Ph.: +977 9851105671
Email: rijalcpr@gmail.com
Postal Zip-Code: 44600, Kathmandu, Nepal

2. 5. Research and Development: Leading research, innovation and development initiatives in social sector development,
education, agriculture, trade and commerce, information communication and technologies, social and human
development, industrial development, national policy development related projects and research-based publications.
6. Strategic Partnership: Providing leadership for multi-disciplinary policy advocacy, program planning, development,
implementation, monitoring and evaluation; strategic thinking for institutional development, service innovation, HR
solutions including job analyses, HR planning, performance appraisal and management, training and development, and
HR-management relationship initiatives.
REMODELING OF TQM IMPLEMENTATION SYSTEMS
As an outcome of more than a decade of continuous research and innovation, institutional leadership, professional and
institutional development, and working closely with responsive institutions in Nepal and abroad, I have derived three new
models for promoting institutions by injecting in them with total quality management (TQM) process climate. I wish these
models can be used in various organizations with slight customization so as to bring home the implementation of quality
management systems in organizations for the attainment of systems innovation, change and transformation.
Model 1: Rijal on Total Quality Management Schools (TQMS)
TQMS Functional
Leadership
TQMS Philosophies
1. Teacher,
student and
school
community
focus
2. Total school
community
participation
3. Continuous
school system
improvement
4. School system
and process
standardization
5. Shared
vision and
total
commitment
6. Compliance
with macro
education
systems
1. Human resource
management and
development
2. Budgeting and
implementation
3. Curricular and
instructional
management
4. Management of
institutional
environment
(classroom and
beyond)
5. Management of
institutional
information
systems
6. Communication
within and beyond
school community
7. Management of
institutional
relationship
8. Management of
school culture
9. Integrated
marketing
communication
10. Research and
innovation
© Reserved by Rijal, C. P. (2004).
Resume of Dr C P Rijal; updated on January 14, 2015 Page 2
Institutional System-wide Customization Required
Localized/customized development and implementation of school vision, objectives, goals,
priorities and functional management measurement indicators and assigning a defined
rating score per indicator, at institution and its services offering levels.

3. Model 2: Rijal on Total Quality Management for Organizational Development and Change (TQM-ODC)
TQM-ODC
Functional Leadership
TQM-ODC Philosophies
1. Customer
focus
2. Total
organization-
wide
participation
3. Continuous
improvement
and change in
institutional
system and
processes
4. System
standardization,
benchmarking,
and promoting
best practices
5. Total
commitment
and shared
vision
6. Macro
system
compliance
1. Human resource management
and development
2. Structural system planning and
development
3. Budgeting and implementation
4. Management of institutional
environment (workstations and
beyond)
5. Management of information
systems
6. Communication within and
beyond the institution
7. Management of institutional
relationship
8. Management of production and
operations
9. Integrated marketing
communications
10. Research and innovation
© Reserved by Rijal, C. P. (2011).
Model 3: Rijal on Total Quality Management for Non-government Organizations (TQM-NGO)
TQM-NGO
Functional Leadership
TQM-NGO Philosophies
1. Beneficiary
focus
2. Inclusive
community
participation
3. Continuous
program and
policy
improvement
4. System
standardization,
benchmarking
and best
practices
5. Total
commitment
and shared
vision
6. Macro
systems
compliance
1. Human resource
management and
development
2. Structural system planning
and development
3. Budgeting and
implementation
4. Management of institutional
environment (workstations
and beyond)
5. Management of information
systems
6. Communication within and
beyond the institution
7. Management of institutional
relationships
8. Management of
program/project cycles and
other operations
9. Integrated marketing
communications
10. Research and innovation
© Reserved by Rijal, C. P. (2013).
SPECIALIZED ACHIEVEMENTS
1. A renowned teacher of leadership, strategic management, human resource management, organizational development
and change, strategic market management, organizational behavior, research methodology and communications
(Since last 15 Years).
Resume of Dr C P Rijal; updated on January 14, 2015 Page 3
Institutional System-wide Customization Required
Localized/customized development and implementation of institutional vision,
objectives, goals, priorities and functional management measurement indicators and
assigning a defined rating score per indicator, at organization, SBU and product or
service levels.
Institutional System-wide Customization Required
Localized/customized development and implementation of institutional vision,
objectives, goals, priorities and functional management measurement indicators and
assigning a defined rating score per indicator, at project and program levels.

4. 2. A senior researcher and research project team leader, corporate trainer, executive coach, institutional incubator,
management team leader, strategic thinker for public policy advocacy, development policy planning and
implementation partner (Since last 10 Years).
3. System thinker for higher education planning and development, research and quality assurance (Since last 10 years).
4. Writing for academic discourses in leadership, strategic management, strategic marketing, marketing of services,
human resource management, organizational development and change, strategic market management, organizational
behavior, research methodology and communications, research-based publications, and thematic training and
teaching manuals (Since last 5 Years).
5. Executed with expertise in organizational system planning, HR planning, recruitment, selection, training and
development (Since last 10 Years).
6. Served in the key positions in various organizations for institutional development and system transformation,
including the Director of Research and Quality Assurance and Accreditation (QAA) at University Grants
Commission, Nepal.
KEY LEADERSHIP POSITIONS HELD IN THE PAST
Director of national research council and national quality assurance and accreditation division at University Grants
Commission, Nepal, member of core committee for establishing Mid-Western University at Surkhet; Associate Professor,
Faculty of Management Studies, Mid-Western University, Surkhet; member secretary in a high level working committee
for recommending structural and policy revisits of Social Welfare Council; Academic Director, WhiteHouse Graduate
School of Management; business and policy advisor, Team Leader in a number of large scale research projects, Project
Head, Company Secretary, School Chairperson, and Principal.
MAJOR SUBJECTS TAUGHT FOR UNDERGRADUATE TO POSTGRADUATE LEVELS
BBA/BHTM: Business Management, Human Resource Management, Research Methodology, Strategic Management,
Organizational Behavior, Organizational Relations, Behavioral Sciences, Marketing Research, Sales Management,
Advertising and Marketing Communications, Business Communications, Summer Projects, Internship Projects (16 years
running; 1999-2015)
MBA: Marketing Research, Strategic Management, Research Methodology, Organizational Behavior, Management
Information Systems, Strategic Human Resources Management, Human Resource Development, Strategic Human
Resources Management, Organizational Development and Change, Principles of Management, Managerial
Communications, New Products Development, Strategic Brand Management, Strategic Market Management, Critical
Thinking, International Marketing, Summer Projects, Internship Projects, and Thesis Guidance (15 years running; 2000-
2015).
Executive MBA: Marketing Research, Strategic Management, Strategic Market Management, Organizational Behavior,
Human Resource Management, Thesis Research Guidance (almost 10 years; 2004-2013).
MEd: Educational Leadership and Organizational Behavior and Thesis Research (2009-2012)
MPhil: Leadership and Thesis Research (2004-2012; 9 years)
PhD: Leadership and Thesis Research (2004-2012; 9 years)
THESIS/DISSERTATION RESEARCH GUIDANCE
MBA, Executive MBA, Master of Hospitality Management (MHM), and MEd. Thesis Research (Guided about 50);
MPhil: (Guided: 1; External Evaluator: 3); PhD: (Guided: 1; External Evaluator: 1)
CONTINUING VOLUNTARY ASSOCIATIONS
Founder, Chairperson, Edify International School, a Lab School of Kathmandu University, School of Education; Business
Advisor, Rolling Plans Pvt. Ltd.; Member in Core Committee formed within Surkheti Kalyan Samaj at Kathmandu for the
formation of Mid-Western University at Surkhet; Life Member, Nepal English Language Teachers’ Association
(NELTA), Surkhet Chapter; Life Member, Surkheti Kalyan Samaj; Member, MSM Alumni Association, and Member,
Kathmandu University Alumni Association.
ORGANIZATIONS SERVED AS AN EMPLOYEE, OR VISITING FACULTY
Visiting Faculty of Management Sciences, Nepal College of Management (2001till date with some time off in between);
Visiting Faculty of Organizational Behavior and Thesis Research Guide, Nepal Academy of Tourism and Hotel
Management (2010 to till date), Associate Professor, Faculty of Management Studies, Mid-Western University (2013);
Visiting Faculty of Organizational Behavior and Leadership, Kathmandu University, School of Education (2004-
2012),Visiting Faculty of Management Sciences, Apex College (2001-2009), Visiting Faculty of Management Sciences,
Resume of Dr C P Rijal; updated on January 14, 2015 Page 4

5. Prime College (2006-2011); Director of Research and QAA Division, University Grants Commission, Nepal (2008/09);
Program Director, WhiteHouse Graduate School of Management (2004-2008); Visiting Faculty of Marketing Research,
Kathmandu University, School of Management (2000-2003), Program Coordinator and full time faculty at Kathmandu
College of Management (2000-2003); Visiting Faculty of Management Sciences at Apex College (2001-2009),
Administrative Manager, DSM Group of Companies, India (1996-1998); Company Secretary and Senior Accountant,
Vashulinga DSM Sugar Mills (1994-1996); Teacher and the Principal, Eagerbridge Secondary School, Birendranagar,
Surkhet; (1992-1994); Teacher, Dipender Police School, Western Region, Tanahun (1990-1992).
ORGANIZATIONS SERVED AS A FREELANCE CONSULTANT
Employee Recruitment and Selection Team Leader/Expert: High Value Agriculture Products Project (HVAP), an IFAD
and World Bank supported project of Ministry of Agricultural Development, Government of Nepal (2014); Improved
Seeds for Farmers Project (ISFP; 2014), an IFAD and World Bank supported project of Ministry of Agricultural
Development, Government of Nepal; Social Safety Nets Project (SSNP; 2013-14), a World bank supported project of
Ministry of Federal Affairs and Local Development (MoFALD); Project Evaluation Expert, Commercialization Theme:
High Value Agricultural Products Project (HVAP; 2013/14), an IFAD and World Bank funded project of Ministry of
Agricultural Development, Government of Nepal; Team Leader: Save the Children International, Country Strategic Plan
2010-2014, Baseline Survey (2011), and Common Approach to Sponsorship Project (CASP) Baseline Survey (2009);
Member Secretary: High Level Working Committee on Recommendation of Reforms at Social Welfare Council, Nepal
(2009); Senior Advisor and Research Committee Member: Nepal Academy of Tourism and Hotel Management
(NATHM), Nepal College of Management; Training and Development and Project Monitoring and Evaluation Expert:
Social Welfare Council, Save the Children International, Merlin International, GIZ, Garden of Dreams, Action Contra la-
Faim, Mountain Spirit, Chandbagh School, Galaxy Public School, PABSON Kathmandu, PABSON Surkhet, Surkhet
Chamber of Commerce, Manikej Marketing Business Services, Manikej Urja, Vishwa Aadarsha Multiple College, Itahari,
Presidency College, Chitwan.
REFERRED PUBLICATIONS
Books
Rijal, C. P. (2011). Leadership readiness: road to TQM implementation. Germany: Lambert Academic Publications.
Journals
Rijal, C. P., & Karanjit, S. (2015). Corporate social responsibility (CSR) practices in five-star hotels in Nepal: multiple
case studies of Kathmandu. Journal of Tourism and Hospitality Education, vol. 5, Year 2015, pp. 133-159.
Kathmandu: AITM School of Hotel Management, Affiliated to IMI University Center, Switzerland.
Rijal, C. P. (2014). Sustainable mountain tourism development in Khubmu Region. The Gaze: Journal of Tourism and
Hospitality, Vol. 6, No. 1, Year 2014, pp. 42-69. Kathmandu: International School of Tourism and Hotel
Management, Affiliated to Salzburg University of Applied Sciences, Austria.
Rijal, C. P. (2014). Classroom management. Journal of NELTA Surkhet, Vol. 4, December 2014, pp. 48-56. Surkhet:
Nepal English Language Teachers’ Association (NELTA), Surkhet Chapter.
Rijal, C. P. (2012). Visionary leadership for systems approach to higher education: a proposed approach for newly
established universities in Nepal. Journal of NELTA Surkhet, year 2012. Surkhet: Nepal English Language
Teachers’ Association (NELTA) Surkhet Chapter.
Rijal, C. P. (2011). Challenges of managing a community school in Nepal. PABSON Review, Vol. 7, Year 2011, pp. 26-
33. Kathmandu: Private and Boarding SPABSON.
Rijal, C. P., Adhikari, B. R., Sharma, K. L., & Bhandari, S. (2010). Exploring partnerships for education for all: a study
on the sector-wide approach (SWAP) in Nepal. SWAP in School Education, Nepal Country Paper (Year 2009).
Mumbai: Asia South Pacific Association for Basic and Adult Education (ASPBAE).
Rijal, C. P. (1999). Corporate governance and leadership. Aatambodh: A Journal of Delhi School of Business, Vol. 1, No.
1, Winter 1999, pp. 76-82. New Delhi: Delhi School of Business.
Miscellaneous (Referred)
Rijal, C. P. (2015). Tourism as a frontier of experience economy in Nepal. NATHM Souvenir, 2015. Kathmandu: Nepal
Academy of Tourism and Hospitality Management (NATHM).
Rijal, C. P. (2014). A concept note on establishing an autonomous institution for hospitality studies in Nepal. NATHM
Souvenir, 2014. Kathmandu: Nepal Academy of Tourism and Hospitality Management (NATHM).
Resume of Dr C P Rijal; updated on January 14, 2015 Page 5

6. Note: Has published manay graduate learning manuals, and other referred articles between 2000-2014 through the
publications of Nepal Rastra Bank, Nepal Academy of Tourism and Hotel Management (NATHM), Nepal English
Language Teachers’ Association, Ministry of Education, Department of Education, Kathmandu University, School of
Education, and different business magazines.
DEVELOPMENT OF WORKING/STUDY MANUALS
Leadership, Organizational Behavior, Behavioral Science, Organization Development and Change (ODC), Strategic
Management, Strategic Market Management, Strategic Human Resource Management, Business Management, Teacher
Manual on Development, Analyses and Presentation of Short and Long Case Studies in Management, Multi-mode
Teaching-Learning System Development, Style Guidelines for Academic Writing, Manual for Internship Projects, Manual
for Strategic Analyses, Development and Implementation, Training Manual on Montessori System in Context of Nepal,
Edify Approach to Early Childhood Development.
AWARD & RECOGNITIONS
Mahendra Vidyabhushan ‘Ka’ (2005); Birendra-Aishworya Sewa Padak (2001); Surkhet Kalyan Samaj Academic
Achievement Recognition and Felicitation (2005), Amarjyoti Goldenjubilee Achievement Recognition and Felicitation
(2010), and many other awards and recognitions received during school education.
QUEST OF SEARCH
Interested to undertake a more challenging career having depth scope for strategic thinking, research and development,
institutional and professional development, working with community interface and public departments, especially for
universities, national and international development agencies, and other autonomous bodies with orientation on cross-
cultural diversity and innovation – all keeping at the center the development and promotion of the Nepalese academia.
DECLARATION
I hereby declare that the above information is true, accurate and based on my real-life work
experience, knowledge and intuition on work and life -- prepared as a recollection of my professional
endeavor.
Resume of Dr C P Rijal; updated on January 14, 2015 Page 6

7. Note: Has published manay graduate learning manuals, and other referred articles between 2000-2014 through the
publications of Nepal Rastra Bank, Nepal Academy of Tourism and Hotel Management (NATHM), Nepal English
Language Teachers’ Association, Ministry of Education, Department of Education, Kathmandu University, School of
Education, and different business magazines.
DEVELOPMENT OF WORKING/STUDY MANUALS
Leadership, Organizational Behavior, Behavioral Science, Organization Development and Change (ODC), Strategic
Management, Strategic Market Management, Strategic Human Resource Management, Business Management, Teacher
Manual on Development, Analyses and Presentation of Short and Long Case Studies in Management, Multi-mode
Teaching-Learning System Development, Style Guidelines for Academic Writing, Manual for Internship Projects, Manual
for Strategic Analyses, Development and Implementation, Training Manual on Montessori System in Context of Nepal,
Edify Approach to Early Childhood Development.
AWARD & RECOGNITIONS
Mahendra Vidyabhushan ‘Ka’ (2005); Birendra-Aishworya Sewa Padak (2001); Surkhet Kalyan Samaj Academic
Achievement Recognition and Felicitation (2005), Amarjyoti Goldenjubilee Achievement Recognition and Felicitation
(2010), and many other awards and recognitions received during school education.
QUEST OF SEARCH
Interested to undertake a more challenging career having depth scope for strategic thinking, research and development,
institutional and professional development, working with community interface and public departments, especially for
universities, national and international development agencies, and other autonomous bodies with orientation on cross-
cultural diversity and innovation – all keeping at the center the development and promotion of the Nepalese academia.
DECLARATION
I hereby declare that the above information is true, accurate and based on my real-life work
experience, knowledge and intuition on work and life -- prepared as a recollection of my professional
endeavor.
Resume of Dr C P Rijal; updated on January 14, 2015 Page 6