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Leadership Development

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Leadership Development presentation for HDI (Help Desk International) on May 11, 2011

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Welcome! Penn State Abington @611 Agenda Leadership Overview Penn State Outreach Models/Applications Networking
 
Interpersonal Styles (D, H, E, A) Communication Team Building Conflict Diversity (Related) Stress Resilency Emotional Quotion (Goleman)
 
 
https://meeting.psu.edu/p22169585/
Discussion, Observations: “ Intrapreneurship” (J&J, GE, Social Media) Diversity 2.0 (Generational) Project Management (Team Leadership) Customer Service/Management Southwest, LL Bean - 2000 ? - 2012 Collins in 2011 (Circuit City, Merck, Walgreens)
Argyris C. & Schon, D. (1978) Organizational Learning: A Theory of Action Perspective. Reading: Addison-Wesley. Blanchard, Ken (Situational Leadership) Block, Peter (Transactional, Transformational Leadership) Buckingham, Marcus (Skills Approach, Personal Leadership Assessment) Cooperrider, David (Appreciative Inquiry) Coghlan, D. & Brannick (2007). Doing Action Research in your own Organization. Thousand Oaks: Sage. Collins, Jim (Good To Great, Built to Last, How the Mighty Fall) Covey, Steven (Skills Approach) Drexler - Sibbet (Team Performance Model) http://www.grove.com/site/ourwk_gm_tp.html Drucker, Peter (Skills Approach)
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Leadership Development

  • 1. Welcome! Penn State Abington @611 Agenda Leadership Overview Penn State Outreach Models/Applications Networking
  • 2.  
  • 3. Interpersonal Styles (D, H, E, A) Communication Team Building Conflict Diversity (Related) Stress Resilency Emotional Quotion (Goleman)
  • 4.  
  • 5.  
  • 7. Discussion, Observations: “ Intrapreneurship” (J&J, GE, Social Media) Diversity 2.0 (Generational) Project Management (Team Leadership) Customer Service/Management Southwest, LL Bean - 2000 ? - 2012 Collins in 2011 (Circuit City, Merck, Walgreens)
  • 8. Argyris C. & Schon, D. (1978) Organizational Learning: A Theory of Action Perspective. Reading: Addison-Wesley. Blanchard, Ken (Situational Leadership) Block, Peter (Transactional, Transformational Leadership) Buckingham, Marcus (Skills Approach, Personal Leadership Assessment) Cooperrider, David (Appreciative Inquiry) Coghlan, D. & Brannick (2007). Doing Action Research in your own Organization. Thousand Oaks: Sage. Collins, Jim (Good To Great, Built to Last, How the Mighty Fall) Covey, Steven (Skills Approach) Drexler - Sibbet (Team Performance Model) http://www.grove.com/site/ourwk_gm_tp.html Drucker, Peter (Skills Approach)
  • 9.