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MobileIndonesia




                  ( An Overview )




                                    ( Riswan : kahfi24@yahoo.com )
                                                                1
What is
   FM
System ?
           2
FM in Commoner’s Mind



                                                             FM




            Transmission                          Transmission
    IN
7/18/2011                  VAS   NSS         IN                  VAS   NSS
             & Datacom                 BSS         & Datacom                 BSS

                 Telco Network                        Telco Network
                                                                                   3
FM Function in eTOM




                      4
FM Function in TMN-FCAPS Model


   Fault            Configuration         Accounting       Performance           Security
Management          Management           Management        Management           Management
                                                           Performance data
 Alarm Handling      Auto discovery       Service usage                           Prevention
                                                               collection
                                                             Performance
 Alarm filtering      Provisioning           Billing                             Authentication
                                                              monitoring
                                                             Performance         System access
Alarm Correlation   Backup & restore         Audit
                                                               reporting            control
                                                             Performance
Alarm Forwarding    Service activation   Fraud reporting                           Detection
                                                                analysis
Alarm Generation        Remote                                                   Containment
                                                           Capacity planning
 & Thresholding       configuration                                                recovery
                    Asset & inventory
Log Management
                      management
Alarm Reporting &        Change
     Analysis         Management                                               TMN-FCAPS model



                                                                                                  5
The Process Flow

                    Generate
                  Information


            Process
            Collect

            Transmission
 IN
7/18/2011                  VAS   NSS
             & Datacom                 BSS

                 Telco Network               6
• Connect & Collect
                                             events/alarms from the
              Generate                       various network
                                             elements.
            Information
                                           • Collect source data for
                                             enrichment process.
                                           • Suppress un-necessary
      Process                                events/alarms.
                                           • Manage the retention of
                                             events/alarms


        Collect

     Transmission
IN                    7/18/2011NSS
                    VAS              BSS
      & Datacom

          Telco Network                                                7
• Events/alarms filtering.
                                           • Events/alarms
              Generate                       thresholding.
            Information                    • Enrichment process.
                                           • Events/alarms
                                             correlation
      Process                              • Generate derivative
                                             alarms.
                                           • Events/alarms
                                             forwarding.


        Collect

     Transmission
IN                    7/18/2011NSS
                    VAS              BSS
      & Datacom

          Telco Network                                                 8
• Events/alarms reporting.
              Generate                     • Events/alarms analysis.
            Information                    • Maintain the
                                             events/alarms cycle by
                                             integrating with Service

      Process                                Management system.
                                           • Integrate with other OSS
                                             system to generate other
                                             information.
                                           • information forwarding.

        Collect

     Transmission
IN                    7/18/2011NSS
                    VAS              BSS
      & Datacom

          Telco Network                                                 9
Why We Need FM System ?


                     10
Limited
    of
 Human
Resource
       11
Various NE Vendors in The Same Network
             Environment
    Radio Sub System   Core Sub System   VAS-Billing Sub System




                                                                  12
1G   2G 3G
Technology
& Network
 are More
 Complex

                          13
We Have
   Huge
 Number of
Alarms from
   Huge
 Number of
  Network
 Elements 14
Need to Find
  The Root
 Cause and
 Solve the
 Problems
   Faster
               15
As a Part of
The Service
 Oriented
OSS Puzzle
           16
Complete It With Integration




                               17
Only Collect & Process the Alarms are not Enough,
Complete it with INTEGRATION to Other OSS/BSS Systems.

                                                    Service Quality Management
 Knowledge         Trouble Ticketing
Management           Management




                                                                  Performance
                        Fault M anagement                         Management

Subscriber Usage
 Rating System



                           Telco Network Elements                                18
Sample of Use Case




                     19
10. The engineer insert the
                                            way how he solve the
       Knowledge                            problem in the KMS
    Management System
 9. TTM log the                                                                8. Notify the Engineer that the ticket
                                                 4. Assign the ticket to the   is closed.
        problem                                           related Engineer
  information to
            KMS
                                                                  Trouble Ticketing
                                                                 Management System
    3. Open a trouble                7. FM system send information to TT                               5. The Engineer solve
                   ticket                                                                                the related problem
                                     Management to close the ticket.
                                                                                                               in the network
                                                                                                       elements by using the
                  FM System                                                                                         root cause
        (2. collect, and correlate the alarms,                                                          information from the
       find the root causes of the problems)
                                                                                                                   FM system.

1. Alarms that indicate a           6. Problem solved, the NE send clearance
                 problem.           alarm to the FM system.


            problem                                     problem



          Telco Network Elements                                                                                                 20
www. MobileIndonesia
      .mobileindonesia.wordpress.com   21

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Fault Management System (OSS)

  • 1. MobileIndonesia ( An Overview ) ( Riswan : kahfi24@yahoo.com ) 1
  • 2. What is FM System ? 2
  • 3. FM in Commoner’s Mind FM Transmission Transmission IN 7/18/2011 VAS NSS IN VAS NSS & Datacom BSS & Datacom BSS Telco Network Telco Network 3
  • 4. FM Function in eTOM 4
  • 5. FM Function in TMN-FCAPS Model Fault Configuration Accounting Performance Security Management Management Management Management Management Performance data Alarm Handling Auto discovery Service usage Prevention collection Performance Alarm filtering Provisioning Billing Authentication monitoring Performance System access Alarm Correlation Backup & restore Audit reporting control Performance Alarm Forwarding Service activation Fraud reporting Detection analysis Alarm Generation Remote Containment Capacity planning & Thresholding configuration recovery Asset & inventory Log Management management Alarm Reporting & Change Analysis Management TMN-FCAPS model 5
  • 6. The Process Flow Generate Information Process Collect Transmission IN 7/18/2011 VAS NSS & Datacom BSS Telco Network 6
  • 7. • Connect & Collect events/alarms from the Generate various network elements. Information • Collect source data for enrichment process. • Suppress un-necessary Process events/alarms. • Manage the retention of events/alarms Collect Transmission IN 7/18/2011NSS VAS BSS & Datacom Telco Network 7
  • 8. • Events/alarms filtering. • Events/alarms Generate thresholding. Information • Enrichment process. • Events/alarms correlation Process • Generate derivative alarms. • Events/alarms forwarding. Collect Transmission IN 7/18/2011NSS VAS BSS & Datacom Telco Network 8
  • 9. • Events/alarms reporting. Generate • Events/alarms analysis. Information • Maintain the events/alarms cycle by integrating with Service Process Management system. • Integrate with other OSS system to generate other information. • information forwarding. Collect Transmission IN 7/18/2011NSS VAS BSS & Datacom Telco Network 9
  • 10. Why We Need FM System ? 10
  • 11. Limited of Human Resource 11
  • 12. Various NE Vendors in The Same Network Environment Radio Sub System Core Sub System VAS-Billing Sub System 12
  • 13. 1G 2G 3G Technology & Network are More Complex 13
  • 14. We Have Huge Number of Alarms from Huge Number of Network Elements 14
  • 15. Need to Find The Root Cause and Solve the Problems Faster 15
  • 16. As a Part of The Service Oriented OSS Puzzle 16
  • 17. Complete It With Integration 17
  • 18. Only Collect & Process the Alarms are not Enough, Complete it with INTEGRATION to Other OSS/BSS Systems. Service Quality Management Knowledge Trouble Ticketing Management Management Performance Fault M anagement Management Subscriber Usage Rating System Telco Network Elements 18
  • 19. Sample of Use Case 19
  • 20. 10. The engineer insert the way how he solve the Knowledge problem in the KMS Management System 9. TTM log the 8. Notify the Engineer that the ticket 4. Assign the ticket to the is closed. problem related Engineer information to KMS Trouble Ticketing Management System 3. Open a trouble 7. FM system send information to TT 5. The Engineer solve ticket the related problem Management to close the ticket. in the network elements by using the FM System root cause (2. collect, and correlate the alarms, information from the find the root causes of the problems) FM system. 1. Alarms that indicate a 6. Problem solved, the NE send clearance problem. alarm to the FM system. problem problem Telco Network Elements 20
  • 21. www. MobileIndonesia .mobileindonesia.wordpress.com 21