Enterprise 2.0 is no longer a hype but a necessity in a new era where more enterprises are starting to have a global presence. As users' expectations of intranets grow it has become crucial for global enterprises to rise to the challenge and stay competitive by providing their employees with an effective means of collaboration, communication and socialization to not just increase productivity, but also strengthen employee loyalty. This presentation will discuss how Liferay Portal facilitates the architecture of global intranets that meet these challenges, along with practical examples of how it can be used to achieve the results expected from an Enterprise 2.0 intranet.

1. Building and Deploying a Global
Intranet with Liferay
Shagul Khaja
Software Architect, Rivet Logic Corporation

2. Rivet Logic Overview
• Award-winning professional services firm focused on enabling:
• Collaboration and Community Platforms
• Enterprise Content Management
• Web Content Management and Portals
• Using Leading Open Source Software
• Company Facts
• Headquartered in Reston, VA
• Regional Offices in Boston, New York City, Los Angeles
• Near-shore Development Center in Costa Rica

3. Rivet Logic and Liferay
• Certified Partner since 2006
• Conduct Public Training on East Coast USA
• Contributor (various means)
• Host of first ever East Coast User Conference in 2009
• 25+ Liferay implementations

4. Enterprise 2.0
• Is it still a hype?
Your employees are here.
• Needs a balance
Yes. In social networks.
• Micro-blogging
• Great for quick updates

5. Intranet vs. Public Site
How does your Come. Take a look at it.
intranet compare to
the public site?

6. ROI vs. Value
ROI on
Coffee?
Yes. There is a
balance.
• Reduced help desk calls
• Easy to Collaborate
• Easy content management
• Increased employee loyalty
• Executives can communicate
easily with employees

7. Challenges: Global Intranet
• Language difference
• Language variations
• Same words have
different meanings
http://en.wikipedia.org/wiki/Sesame_Square

8. Cultural Differences
Nice to meet Good afternoon!
you!

9. Liferay to the Rescue
• Themes and color scheme
• Blue, pink, yellow and green do not have the same
meanings.
• Identify the color that goes well with your region

10. Liferay to the Rescue
• Allows authoring content in
Who does the
multiple languages
translation?
• Everything is localizable

11. Information Architecture
• Surfable vs Searchable
• Channel the information

12. Liferay to Search and Rescue
• Solr power for search
• Provides search framework
• Hook in various enterprise search engines
• Override Indexer if needed
• Provide Indexer for custom assets

13. Channel Information
• Organize global contents using categories and tags
• Categorize based on region, country etc.
• Aggregate Contents using
• Asset Publisher You don’t see the
document if you don’t
• Custom WCM applications have permission. No
• Permission based sharing more errors like this.

14. Is this the same document?
Is this the same
moon?
• Single source of truth
• You know where to look
• Single document, content, etc.
• Supports versioning
• Email is not a document repository

15. Sharing vs Separation
• Challenge
• Ability to manage content
• Ability to share
• Ability to secure
• Global compliance
• Liferay to the rescue again
• Single tool to share and secure
• Security through Communities
• Communities are isolated
• Use teams within communities
• Openness through Global scope

16. How do I Find People?
• HR and Legal security and privacy
constraints
• The directory needs to be global
• Find people easily
• Custom Fields to the rescue
• Map attributes from other systems
• Can be selectively indexed
• Apply field level permissions
• Roadmap for more features

17. Governance
• Challenge
• Legal ramifications
• Provide control
without sacrificing
collaboration
• Moderation through workflow
• Regional vs Global content management
• Liferay roles and permissions
• May affect user adoption

18. Intranet Adoption
• Information Architecture is key
• Navigation
• User training
• Consider user base
expertise
• Reward people
• Advanced mobile
support coming soon
• Analytics to monitor user behavior
• Provide/enhance the tools that people need
• Beware of too much policing

19. Liferay is an
Enterprise Grade Platform

20. Liferay is Flexible
Wow! I can do a
lot with bricks.
• It’s all frameworks
• Asset framework
• Auditing framework
• SSO framework
• Search framework
• Workflow framework
• Permission framework
• Everything built with support for integration

21. Liferay Fits In
Can I rely on this stack?
• Built on best of breed open source technologies
• Supports all major enterprise application servers
• Database agnostic
• Enterprise grade support

22. Liferay is Scalable
• Global companies It looks like our other
• Large user base integration systems can’t
scale.
• Can grow rapidly
through acquisition
• HA/Fault Tolerance
• Backup/DR
• Validate scalability of
external integration
points

23. Q&A

24. Thank You!
More
Information
www.rivetlogic.com
blogs.rivetlogic.com
facebook.com/rivetlogic
youtube.com/rivetlogic
twitter.com/rivetlogic