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MVCC Web and
Communications
 You have the information
They want the information
Principles
Overall                       Don’t do anymore than can
                              be maintained
•   1. Simple, clean design   Old pages, old information
•   2. Usability              degrades a website
•   3. Readability            Non-relevant information
•   4. Consistency            loses a visitor’s interest
•   5. Relevant content       Decide a purpose for every
•   6. Fast and efficient     page
•   7. Cross platform         Contact and Telephone info
                              everywhere
Heat Maps
Valuable Real Estate on a Web Page
Journey starts          Good place to identify right
here-very               away where a visitor is- Good
valuable $$$$           place for logo/name etc.


                                                          Put the
The area under                                            important stuff
the start of the                                          above the fold
journey is very
valuable

This area
defines the
content that is
available
                     The Sweet Spot
Like a table of                Above the fold
contents or an
outline


                   The not so sweet spot Below the fold
Copywriting                Most people
                                             write all about
                                             the features but
•   People don’t read they scan              it is the benefits
                                             the reader
•   Headlines; the most important skill      wants to hear


•   Sell with benefits; support with features
•   Keep it simple and clear
•   Make offers when appropriate
•   Call to action-Do something (call, email, visit)
Copywriting
• What are the benefits of joining or having an
  event at MVCC.
  – This is a Robert Trent Jones Course (feature)
     • Improve your skills on a Robert Trent Jones Course
       (benefit)
  – Great food at the Artisan Restaurant
     • Enjoy a wide variety of cuisine from around the world


• Don’t read this and the kitty dies!
  – Headlines like this gets a click every time
Marketing Ideas                 45 station all
                                           grass practice
• Play where Mark O’Meara learned the      facility
  game
                                           Separate
• Mike Lavery on the Web.com tour home     Chipping
                                           practice area
  course
                                           Short game
• Cameron Tringale on the PGA tour make    practice area
  this is home
                                           4000 sq ft
• Beau Hossler made the US Open twice as   practice putting
                                           green
  an amateur crafting his skills at MVCC
• Home of the US Amateur Qualifying        Multiple tees

• Home of the XXXXXX Annual College        Junior
                                           programs
  Tournament
Shady Canyon Entry Page
                          Simple

                          Clean

                          Few Words

                          Click for
                          membership
Shady Canyon Membership Page
                      Headlines

                      Picture makes
                      in personal

                      Easy to call or
                      email

                      Must click to
                      get here

                      Could be
                      below the
                      fold
Weddings
           Strawberry Farms
Wedding bottom of page

                         Provides
                         information
                         to qualify
                         leads

                         Must scroll
                         down to get
                         contact info

                         Does not
                         “force”
                         pictures on
                         people-
                         Optional

                         They want
                         information
Center Club Weddings
                       Simple and
                       clean

                       Find out more
                       right on top
                       above the fold

                       Contact info in
                       bold and
                       available above
                       the fold
Wedding Location Services
Social Media and The Club
• Twitter
  – Instant messaging to those that follow
  – Information must be relevant
  – Must say it in 140 characters or less
  – Link to’s are ok
  – Can take pictures and post from phone (quick)
  – Lists consolidate posts from one source to view
  – Retweet other posts
  – Ability to direct message (Like email)
  – Can protect tweets
Social Media and The Club
• Twitter (Con’t)
• How to implement and administer
  – One name (@MVCC Club News-multiple access)
  – Multiple names
     • @MattV for Golf news
     • @Lorrainne for Membership news
     • Or a hybrid
  – Must cover Golf, O’meara, Artisan, Tennis, Events
  – Twitter Specials; free dessert; free glass of wine
  – May incorporate into website as Twitter Feed
Social Media and The Club
• Facebook for Weddings/Banquets
  – Good Targeted group
  – Will be public information
  – Will be the good with the bad
  – Chance to get followers/likes and communicate
    with audience
  – Other advantages/disadavantages
  – How to implement
Email Marketing
•   Respect your readers-offer them value
•   Experiment with different subject lines
•   Use Headlines
•   What content results in click thru’s?
•   Drive readers to website (read more)
•   Reinforce Brand with email
    – But avoid using valuable space for promotions
• Content is King
• Keep it interesting
• Track results-do what works don’t do what
  doesn’t work
Email Marketing
• Keep Consistent Branding-Email Template
• The following 2 slides illustrates an email update
  that keeps the website properties in tact
• Links are all clickable to the web site pages
• Areas for relevant information with calls for
  action (call;email; make a reservation)
• Link every thing possible

(I know this is presently done in print form and just emailed out.)
The MVCC Email News Update                                     March 31, 2013

                                                                        Calendar at a Glance

                            Follow us on Twitter for up to the minute   NOTE: Artisan Closed
                            news
                            @MVCCNews                                   Saturday, April 13

                  Magic Coming Thursdays In April                       Every Friday
  2013 Aces                                                             Free Yoga
Curtis Schennum                                                         Cardio Tennis
                  Beginning on Thursday, April 4th
 Mike Naughton
                  Magician, Doug Brewer will bring his                  Artisan Happy Hour
Mike McCleerey
                  magic to Artisan between the hours of
  Mike Walsh
                  6 and 8pm.                            Sunday 3/31
 2013 Eagles                                                            Easter Brunch
                  Enjoy Chef Bob’s Dinner menu and the Make Reservation
Greg Hemphil      magic show. Call for reservations. 555-
 Rob Warren       6677                                    Tuesday, April 2nd
 Judy Eggert
                                                                        Junior Golf Clinic
                                                                        Call 555-5555
The MVCC Email News Update                      April 2, 2013

                                   Follow Matt on Twitter @mattv   Calendar at a Glance

                                                                   NOTE: Artisan Closed
                                                                   Saturday, April 13

                                                                   Every Friday
    Recent Winners
                                                                   Free Yoga
   4-ball Champs                                                   Cardio Tennis
  Bill Smith-Jim Light
                                                                   Artisan Happy Hour
 Jones Cup Champ
     Edward Daly
 Ladies Club Champ                                                 Sunday 3/31
    Angela DeLillo                                                 Easter Brunch
Founder Cup Champs                                                 Make Reservation
    Jonathan Maag
William Merryweather                                               Tuesday, April 2nd
                                                                   Junior Golf Clinic
 See Champions and                                                 Call 555-5555
   Records HERE
Consistent Artistry
      Can you read this easily?
• The summary of the tournament was that two
 people tied for the lead and went to an
 extra playoff hole. The first player hit his ball
 into the water and the second player drove it
 long and straight. The water player hit a
 great third shot to within 3 inches of the
 cup while the long driver missed
 into the weeds on his second shot.
 Who do you think won?
There is a reason that Google does this
And this
Summary-communications
•   Coordinated effort
•   Don’t make me think
•   Consistent font, style, colors
•   Let me scan to where I want to
•   Know your audience (size of font-message)
•   Sell the benefits
•   Use pictures wisely
•   Every word is important or “white space” is
    the better option

Contenu connexe

Mvcc web ii

  • 1. MVCC Web and Communications You have the information They want the information
  • 2. Principles Overall Don’t do anymore than can be maintained • 1. Simple, clean design Old pages, old information • 2. Usability degrades a website • 3. Readability Non-relevant information • 4. Consistency loses a visitor’s interest • 5. Relevant content Decide a purpose for every • 6. Fast and efficient page • 7. Cross platform Contact and Telephone info everywhere
  • 3. Heat Maps Valuable Real Estate on a Web Page
  • 4. Journey starts Good place to identify right here-very away where a visitor is- Good valuable $$$$ place for logo/name etc. Put the The area under important stuff the start of the above the fold journey is very valuable This area defines the content that is available The Sweet Spot Like a table of Above the fold contents or an outline The not so sweet spot Below the fold
  • 5. Copywriting Most people write all about the features but • People don’t read they scan it is the benefits the reader • Headlines; the most important skill wants to hear • Sell with benefits; support with features • Keep it simple and clear • Make offers when appropriate • Call to action-Do something (call, email, visit)
  • 6. Copywriting • What are the benefits of joining or having an event at MVCC. – This is a Robert Trent Jones Course (feature) • Improve your skills on a Robert Trent Jones Course (benefit) – Great food at the Artisan Restaurant • Enjoy a wide variety of cuisine from around the world • Don’t read this and the kitty dies! – Headlines like this gets a click every time
  • 7. Marketing Ideas 45 station all grass practice • Play where Mark O’Meara learned the facility game Separate • Mike Lavery on the Web.com tour home Chipping practice area course Short game • Cameron Tringale on the PGA tour make practice area this is home 4000 sq ft • Beau Hossler made the US Open twice as practice putting green an amateur crafting his skills at MVCC • Home of the US Amateur Qualifying Multiple tees • Home of the XXXXXX Annual College Junior programs Tournament
  • 8. Shady Canyon Entry Page Simple Clean Few Words Click for membership
  • 9. Shady Canyon Membership Page Headlines Picture makes in personal Easy to call or email Must click to get here Could be below the fold
  • 10. Weddings Strawberry Farms
  • 11. Wedding bottom of page Provides information to qualify leads Must scroll down to get contact info Does not “force” pictures on people- Optional They want information
  • 12. Center Club Weddings Simple and clean Find out more right on top above the fold Contact info in bold and available above the fold
  • 14. Social Media and The Club • Twitter – Instant messaging to those that follow – Information must be relevant – Must say it in 140 characters or less – Link to’s are ok – Can take pictures and post from phone (quick) – Lists consolidate posts from one source to view – Retweet other posts – Ability to direct message (Like email) – Can protect tweets
  • 15. Social Media and The Club • Twitter (Con’t) • How to implement and administer – One name (@MVCC Club News-multiple access) – Multiple names • @MattV for Golf news • @Lorrainne for Membership news • Or a hybrid – Must cover Golf, O’meara, Artisan, Tennis, Events – Twitter Specials; free dessert; free glass of wine – May incorporate into website as Twitter Feed
  • 16. Social Media and The Club • Facebook for Weddings/Banquets – Good Targeted group – Will be public information – Will be the good with the bad – Chance to get followers/likes and communicate with audience – Other advantages/disadavantages – How to implement
  • 17. Email Marketing • Respect your readers-offer them value • Experiment with different subject lines • Use Headlines • What content results in click thru’s? • Drive readers to website (read more) • Reinforce Brand with email – But avoid using valuable space for promotions • Content is King • Keep it interesting • Track results-do what works don’t do what doesn’t work
  • 18. Email Marketing • Keep Consistent Branding-Email Template • The following 2 slides illustrates an email update that keeps the website properties in tact • Links are all clickable to the web site pages • Areas for relevant information with calls for action (call;email; make a reservation) • Link every thing possible (I know this is presently done in print form and just emailed out.)
  • 19. The MVCC Email News Update March 31, 2013 Calendar at a Glance Follow us on Twitter for up to the minute NOTE: Artisan Closed news @MVCCNews Saturday, April 13 Magic Coming Thursdays In April Every Friday 2013 Aces Free Yoga Curtis Schennum Cardio Tennis Beginning on Thursday, April 4th Mike Naughton Magician, Doug Brewer will bring his Artisan Happy Hour Mike McCleerey magic to Artisan between the hours of Mike Walsh 6 and 8pm. Sunday 3/31 2013 Eagles Easter Brunch Enjoy Chef Bob’s Dinner menu and the Make Reservation Greg Hemphil magic show. Call for reservations. 555- Rob Warren 6677 Tuesday, April 2nd Judy Eggert Junior Golf Clinic Call 555-5555
  • 20. The MVCC Email News Update April 2, 2013 Follow Matt on Twitter @mattv Calendar at a Glance NOTE: Artisan Closed Saturday, April 13 Every Friday Recent Winners Free Yoga 4-ball Champs Cardio Tennis Bill Smith-Jim Light Artisan Happy Hour Jones Cup Champ Edward Daly Ladies Club Champ Sunday 3/31 Angela DeLillo Easter Brunch Founder Cup Champs Make Reservation Jonathan Maag William Merryweather Tuesday, April 2nd Junior Golf Clinic See Champions and Call 555-5555 Records HERE
  • 21. Consistent Artistry Can you read this easily? • The summary of the tournament was that two people tied for the lead and went to an extra playoff hole. The first player hit his ball into the water and the second player drove it long and straight. The water player hit a great third shot to within 3 inches of the cup while the long driver missed into the weeds on his second shot. Who do you think won?
  • 22. There is a reason that Google does this
  • 24. Summary-communications • Coordinated effort • Don’t make me think • Consistent font, style, colors • Let me scan to where I want to • Know your audience (size of font-message) • Sell the benefits • Use pictures wisely • Every word is important or “white space” is the better option