SlideShare une entreprise Scribd logo
1  sur  13
Appreciation & Relationship Marketing Make Stronger Relationships Stronger Bottom Line The Secret to  Client Retention & Endless Referrals
Ken Blanchard  “The Simple Truths of Services” ,[object Object]
Why Do People Buy from You the 1 st  time? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Why Do People Buy from You Again, Again & Again? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Why Do People Refer  Others to You (“Raving Fans”)? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Appreciation & Relationship Marketing ,[object Object],[object Object],[object Object]
What is Appreciation & Relationship Marketing? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Types of Appreciation  & Relationship Marketing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Wayne Dyer Author & Personal Growth Guru ,[object Object],[object Object],[object Object]
Appreciation & Relationship Marketing  SYSTEM ,[object Object],[object Object],[object Object],[object Object]
Productivity Tool – Time & Convenience ,[object Object],[object Object],[object Object],[object Object],[object Object]
Cost Effective Marketing Tool ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Appreciation & Relationship Marketing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Contenu connexe

Tendances

Ways of staying close to customers- Customer Relationship Management
Ways of staying close to customers- Customer Relationship Management Ways of staying close to customers- Customer Relationship Management
Ways of staying close to customers- Customer Relationship Management
Sempungu Godfrey
 
How to Generate Referrals
How to Generate ReferralsHow to Generate Referrals
How to Generate Referrals
Manaan Choksi
 
6 Customer Service
6 Customer Service6 Customer Service
6 Customer Service
Sunish m
 

Tendances (16)

Ways of staying close to customers- Customer Relationship Management
Ways of staying close to customers- Customer Relationship Management Ways of staying close to customers- Customer Relationship Management
Ways of staying close to customers- Customer Relationship Management
 
How to Generate Referrals
How to Generate ReferralsHow to Generate Referrals
How to Generate Referrals
 
A to Z of Customer Experience
A to Z of Customer ExperienceA to Z of Customer Experience
A to Z of Customer Experience
 
Creative communication
Creative communicationCreative communication
Creative communication
 
Creating Customer Evangelists
Creating Customer EvangelistsCreating Customer Evangelists
Creating Customer Evangelists
 
Enhancing Customer Retention
Enhancing Customer RetentionEnhancing Customer Retention
Enhancing Customer Retention
 
Surprise your customers in 20 ways
Surprise your customers in 20 waysSurprise your customers in 20 ways
Surprise your customers in 20 ways
 
Customer contact skill
Customer contact skillCustomer contact skill
Customer contact skill
 
What is customer service
What is customer serviceWhat is customer service
What is customer service
 
Customer Relation
Customer RelationCustomer Relation
Customer Relation
 
Virgin's Crown Jewels: Great Customer Service
Virgin's Crown Jewels: Great Customer ServiceVirgin's Crown Jewels: Great Customer Service
Virgin's Crown Jewels: Great Customer Service
 
Memorable Customer Experiences
Memorable Customer ExperiencesMemorable Customer Experiences
Memorable Customer Experiences
 
6 Customer Service
6 Customer Service6 Customer Service
6 Customer Service
 
8 Steps to the Ultimate Surprise & Delight Campaign
8 Steps to the Ultimate Surprise & Delight Campaign 8 Steps to the Ultimate Surprise & Delight Campaign
8 Steps to the Ultimate Surprise & Delight Campaign
 
Customer Experience Myth Busting
Customer Experience Myth BustingCustomer Experience Myth Busting
Customer Experience Myth Busting
 
How to build effective word-of-mouth marketing
How to build effective word-of-mouth marketingHow to build effective word-of-mouth marketing
How to build effective word-of-mouth marketing
 

En vedette (8)

Bluetooth Outdoor Execution
Bluetooth Outdoor ExecutionBluetooth Outdoor Execution
Bluetooth Outdoor Execution
 
Soc Marketing Stronger Bottom Line Presentation
Soc Marketing   Stronger Bottom Line PresentationSoc Marketing   Stronger Bottom Line Presentation
Soc Marketing Stronger Bottom Line Presentation
 
Cityscope
CityscopeCityscope
Cityscope
 
Soc Marketing Stronger Bottom Line Presentation
Soc Marketing   Stronger Bottom Line PresentationSoc Marketing   Stronger Bottom Line Presentation
Soc Marketing Stronger Bottom Line Presentation
 
Soc Marketing Stronger Bottom Line Presentation
Soc Marketing   Stronger Bottom Line PresentationSoc Marketing   Stronger Bottom Line Presentation
Soc Marketing Stronger Bottom Line Presentation
 
Presentation1
Presentation1Presentation1
Presentation1
 
Jcd
JcdJcd
Jcd
 
Sania Quiz
Sania QuizSania Quiz
Sania Quiz
 

Similaire à Soc Marketing Stronger Bottom Line Presentation

Outbound Marketing
Outbound MarketingOutbound Marketing
Outbound Marketing
Mardy Sitzer
 
10 ways to say thankyou
10 ways to say thankyou10 ways to say thankyou
10 ways to say thankyou
G.M shahzad
 
No customer no glory
No customer no gloryNo customer no glory
No customer no glory
IKeizer
 
Prepayment & loyalty 2011
Prepayment & loyalty 2011Prepayment & loyalty 2011
Prepayment & loyalty 2011
bobfiona
 

Similaire à Soc Marketing Stronger Bottom Line Presentation (20)

Soc Presentation
Soc PresentationSoc Presentation
Soc Presentation
 
Outbound Marketing
Outbound MarketingOutbound Marketing
Outbound Marketing
 
Intro to Send Out Cards
Intro to Send Out CardsIntro to Send Out Cards
Intro to Send Out Cards
 
Intro To S O C Powerpoint
Intro To  S O C  PowerpointIntro To  S O C  Powerpoint
Intro To S O C Powerpoint
 
Dossett auto personal marketing
Dossett auto   personal marketingDossett auto   personal marketing
Dossett auto personal marketing
 
Customer Profiling: Why is it important?
Customer Profiling: Why is it important?Customer Profiling: Why is it important?
Customer Profiling: Why is it important?
 
Platinum Rewards Network Short Sales Presentation
Platinum Rewards Network  Short Sales PresentationPlatinum Rewards Network  Short Sales Presentation
Platinum Rewards Network Short Sales Presentation
 
Webinar: Food and Drink Brands: Increase sales and customer loyalty using per...
Webinar: Food and Drink Brands: Increase sales and customer loyalty using per...Webinar: Food and Drink Brands: Increase sales and customer loyalty using per...
Webinar: Food and Drink Brands: Increase sales and customer loyalty using per...
 
Appreciation Marketing
Appreciation MarketingAppreciation Marketing
Appreciation Marketing
 
Employee & Customer Appreciation
 Employee & Customer Appreciation Employee & Customer Appreciation
Employee & Customer Appreciation
 
Boost Your Profits - Customer Loyalty for the Local Business
Boost Your Profits - Customer Loyalty for the Local BusinessBoost Your Profits - Customer Loyalty for the Local Business
Boost Your Profits - Customer Loyalty for the Local Business
 
Webinar: Beauty Brands: How to Transform Your Customer Experience with Person...
Webinar: Beauty Brands: How to Transform Your Customer Experience with Person...Webinar: Beauty Brands: How to Transform Your Customer Experience with Person...
Webinar: Beauty Brands: How to Transform Your Customer Experience with Person...
 
Get More Referrals
Get More ReferralsGet More Referrals
Get More Referrals
 
10 ways to say thankyou
10 ways to say thankyou10 ways to say thankyou
10 ways to say thankyou
 
How To Sell Your Space
How To Sell Your SpaceHow To Sell Your Space
How To Sell Your Space
 
No customer no glory
No customer no gloryNo customer no glory
No customer no glory
 
Customer retention
Customer retentionCustomer retention
Customer retention
 
C L P Rank
C L P RankC L P Rank
C L P Rank
 
Prepayment & loyalty 2011
Prepayment & loyalty 2011Prepayment & loyalty 2011
Prepayment & loyalty 2011
 
Pump your brand how to teach your customers to rep for you
Pump your brand   how to teach your customers to rep for youPump your brand   how to teach your customers to rep for you
Pump your brand how to teach your customers to rep for you
 

Dernier

Deira Call girl agency 0567006274 Call girls in Deira
Deira Call girl agency 0567006274 Call girls in DeiraDeira Call girl agency 0567006274 Call girls in Deira
Deira Call girl agency 0567006274 Call girls in Deira
Monica Sydney
 

Dernier (20)

Foreigner Call Girls Mahim WhatsApp +91-9833363713, Full Night Service
Foreigner Call Girls Mahim WhatsApp +91-9833363713, Full Night ServiceForeigner Call Girls Mahim WhatsApp +91-9833363713, Full Night Service
Foreigner Call Girls Mahim WhatsApp +91-9833363713, Full Night Service
 
Mandvi (Ahemdabad) Escorts 6367492432 with Real Phone number and Model
Mandvi (Ahemdabad) Escorts 6367492432 with Real Phone number and ModelMandvi (Ahemdabad) Escorts 6367492432 with Real Phone number and Model
Mandvi (Ahemdabad) Escorts 6367492432 with Real Phone number and Model
 
Deira Call girls Service 0507330913 Call girls in Deira
Deira Call girls Service 0507330913  Call girls in DeiraDeira Call girls Service 0507330913  Call girls in Deira
Deira Call girls Service 0507330913 Call girls in Deira
 
Call 8617370543 Sangli Call girls with real photos and phone numbers
Call 8617370543 Sangli Call girls with real photos and phone numbersCall 8617370543 Sangli Call girls with real photos and phone numbers
Call 8617370543 Sangli Call girls with real photos and phone numbers
 
Call Girls Bijnor Just Call 8617370543 Top Class Call Girl Service Available
Call Girls Bijnor  Just Call 8617370543 Top Class Call Girl Service AvailableCall Girls Bijnor  Just Call 8617370543 Top Class Call Girl Service Available
Call Girls Bijnor Just Call 8617370543 Top Class Call Girl Service Available
 
Turbhe Female Escorts 09167354423 Turbhe Escorts,Call Girls In Turbhe
Turbhe Female Escorts 09167354423  Turbhe Escorts,Call Girls In TurbheTurbhe Female Escorts 09167354423  Turbhe Escorts,Call Girls In Turbhe
Turbhe Female Escorts 09167354423 Turbhe Escorts,Call Girls In Turbhe
 
VIP Bhiwandi Phone 8250092165 Escorts Service +Call +Girls Along With Ac Room
VIP Bhiwandi Phone 8250092165 Escorts Service +Call +Girls Along With Ac RoomVIP Bhiwandi Phone 8250092165 Escorts Service +Call +Girls Along With Ac Room
VIP Bhiwandi Phone 8250092165 Escorts Service +Call +Girls Along With Ac Room
 
Dubai Call Girls 0556255850 Call girls in Dubai
Dubai Call Girls 0556255850 Call girls in DubaiDubai Call Girls 0556255850 Call girls in Dubai
Dubai Call Girls 0556255850 Call girls in Dubai
 
Call Girls Moradabad Just Call 8617370543 Top Class Call Girl Service Available
Call Girls Moradabad Just Call 8617370543 Top Class Call Girl Service AvailableCall Girls Moradabad Just Call 8617370543 Top Class Call Girl Service Available
Call Girls Moradabad Just Call 8617370543 Top Class Call Girl Service Available
 
Codes and conventions of film magazines.pptx
Codes and conventions of film magazines.pptxCodes and conventions of film magazines.pptx
Codes and conventions of film magazines.pptx
 
Jann Mardenborough's Better Half in Racing and Life
Jann Mardenborough's Better Half in Racing and LifeJann Mardenborough's Better Half in Racing and Life
Jann Mardenborough's Better Half in Racing and Life
 
Deira call girls 0507330913 Call girls in Deira
Deira call girls 0507330913  Call girls in DeiraDeira call girls 0507330913  Call girls in Deira
Deira call girls 0507330913 Call girls in Deira
 
Call Girls Kozhikode - 9332606886 Our call girls are sure to provide you with...
Call Girls Kozhikode - 9332606886 Our call girls are sure to provide you with...Call Girls Kozhikode - 9332606886 Our call girls are sure to provide you with...
Call Girls Kozhikode - 9332606886 Our call girls are sure to provide you with...
 
Hire 💕 8617370543 Auraiya Call Girls Service Call Girls Agency
Hire 💕 8617370543 Auraiya Call Girls Service Call Girls AgencyHire 💕 8617370543 Auraiya Call Girls Service Call Girls Agency
Hire 💕 8617370543 Auraiya Call Girls Service Call Girls Agency
 
Call Girls Bijapur - 9332606886 Rs 3000 Free Pickup & Drop Services 24x448
Call Girls Bijapur - 9332606886 Rs 3000 Free Pickup & Drop Services 24x448Call Girls Bijapur - 9332606886 Rs 3000 Free Pickup & Drop Services 24x448
Call Girls Bijapur - 9332606886 Rs 3000 Free Pickup & Drop Services 24x448
 
Call Girls In Gorakhpur Escorts ☎️8617370543 🔝 💃 Enjoy 24/7 Escort Service En...
Call Girls In Gorakhpur Escorts ☎️8617370543 🔝 💃 Enjoy 24/7 Escort Service En...Call Girls In Gorakhpur Escorts ☎️8617370543 🔝 💃 Enjoy 24/7 Escort Service En...
Call Girls In Gorakhpur Escorts ☎️8617370543 🔝 💃 Enjoy 24/7 Escort Service En...
 
Deira Call girl agency 0567006274 Call girls in Deira
Deira Call girl agency 0567006274 Call girls in DeiraDeira Call girl agency 0567006274 Call girls in Deira
Deira Call girl agency 0567006274 Call girls in Deira
 
Call Girls in Perumbavoor / 9332606886 Genuine Call girls with real Photos an...
Call Girls in Perumbavoor / 9332606886 Genuine Call girls with real Photos an...Call Girls in Perumbavoor / 9332606886 Genuine Call girls with real Photos an...
Call Girls in Perumbavoor / 9332606886 Genuine Call girls with real Photos an...
 
Deira Call girls 0507330913 Call girls in Deira
Deira Call girls 0507330913 Call girls in DeiraDeira Call girls 0507330913 Call girls in Deira
Deira Call girls 0507330913 Call girls in Deira
 
Call Girls in Kollam - 9332606886 Our call girls are sure to provide you with...
Call Girls in Kollam - 9332606886 Our call girls are sure to provide you with...Call Girls in Kollam - 9332606886 Our call girls are sure to provide you with...
Call Girls in Kollam - 9332606886 Our call girls are sure to provide you with...
 

Soc Marketing Stronger Bottom Line Presentation

  • 1. Appreciation & Relationship Marketing Make Stronger Relationships Stronger Bottom Line The Secret to Client Retention & Endless Referrals
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.

Notes de l'éditeur

  1. Good evening and Thank you for taking time out of your busy schedule to learn about & discuss Appreciation & Relationship Marketing tonight. I’d like to open the presentation with a quote from Ken Blanchard, a highly regard author & business coach.