3. • Closed questions: definition
e.g. Do you do your homework?
yes, always yes, mostly sometimes no, not
never
Possible answers are already written on the
paper.
Respondents simply select one or more of
these answers.
4. • Open questions: definition
e.g. What kind of homework do you enjoy doing?
_________________________________________
_
_________________________________________
_
_________________________________________
_
Respondents answer the questions in their
5. • Closed questions:
- you must write all the possible answers
beforehand
- more difficult to write
+ can be answered quickly
+ relatively quick to analyze …
+ … and easier to compare and collect together
answers – you can use simple charts and graphs
6. • Open questions:
+ much easier to write
- cannot be answered quickly, so only a few open
questions can be used on one questionnaire
- take longer to analyze
- more difficult to compare answers
- difficult to know how many people feel the same
way, and how intensely
+ a great window into your people’s minds
+ get great quotes for your report
7. • Two-choice list – choose one
Have you ever written a questionnaire before?
Yes No
Have you ever studied overseas?
Yes No
What is your gender? Male Female
8. • Multi-choice list – choose one
What is your major? Please choose one:
____ Policy Studies
____ Systems Engineering
____ Sleeping in class
____ Surfing the Internet
____ Other (____________________)
9. • Checklist – choose one or more
– What did you bring to class today?
Please check as many as you want:
Notepaper __√__
Pen or pencil __√__
A dictionary _____
A pillow __√__
10. • Rank order – fill in all spaces
– Please rank what is most important for
you to bring to class.
(1 = most important, 4 = least important)
Notepaper __3__
Pen or pencil __2__
A dictionary __4__
A pillow __1__
11. • Counting and Bands – choose one
– How many times did you go to the library last week?
once twice three times
– How many classes are you taking this semester?
10 11 12 13 14 15 16 17
– What is your highest TOEIC score?
less than 450 451 to 600 601 to 750 over
751
– How many books have you read this semester?
12. • Likert scale – choose one
– Do you think Australians are nice people?
Yes, very much. Yes, mostly. Not really. No, not at all!
– Australians are nice people.
Strongly Agree Disagree Strongly
agree disagree
4 3 2 1
13. • Rating scale – choose one
– How fashion-conscious are … ?
very fashionable okay clueless
Australians 5 4 3 2 1
Englishmen 5 4 3 2 1
dogs 5 4 3 2 1
15. • Sentence completion
Australians are really nice people because
_____________________________________
_____________________________________
_______.
16. • Short answer questions
What is something really nice about Australians?
____________________________________________
____________________________________________
• Long answer questions
What are some really nice things about Australians?
___________________________________________
___________________________________________
___________________________________________
___________________________________________
___________________________________________
17. Example
Questions
1. Your name: _________________ Your gender (today):
_____
2. Do you have a dictionary with you today?
yes no
3. Today, how many times did you NOT understand the teacher?
less than 2 times 2 to 4 times more than 5 times
4. When you do NOT understand your teacher, what do you
usually do? Choose two from the following list:
___ Say, “Sorry? I don’t understand.” ___ Ask another student.
___ Listen carefully for further information. ___ Run from the room.
18. Example
Questions
5. When you don’t understand your teacher’s English, how
do you feel?
__________________________________________
_________________________________________________
____.
6. Do you usually enjoy speaking in English?
Yes, very much. Yes, sometimes. No, not really. No, not at all.
7. I am taking this class because
19. Rules for writing questions
• Write questions that are easy to understand:
– Write short(er) questions
– Use simple, easy-to-understand language
– Check that each question asks about only one
thing
– Use positive not negative sentences
• Writing good questions:
– Avoid leading questions
– Avoid embarrassing or biased questions
20. Basic principles
• Group questions together into topics.
• Use both closed and open questions.
• For open questions, provide enough space to write
answers.
• Put fact questions before opinion questions.
• Give enough time to answer all questions.
• At the end, make space for respondents to write you
a message, comment or request.
• Ask someone to look over your questionnaire before
you use it!
