Digitization and the impact on the libraries Dundee june 2014

Rethinking the Public Library:
Digitizing Services and the
Impact on the Library as a Space
Rolf Hapel
Citizens' Services and Libraries Aarhus, Denmark
Cilips Annual Conference
Dundee, Scotland
June 2014

1 A Future for the Library?
2 Digital Services
3 The Library as a Space
4
Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

The libraries of the industrial society
Democracy
Free and equal access to
information
+ Education
Support to the formal education
system
+ Culture
Access to cultural heritage and
experiences
= Success
60 -70 % of population users

New citizens
The “new elderly"
Demography

Demography
30 % fewer young people..
..than when I was young!

The social excluded
Polarisation?
40 % of the labour force
has no vocational education
20 % of youth does not get
education beyond
secondary school
15 – 20 % of population
are illiterate = 1 mio people
Larger gap between
information strong and
information weak citizens?

Citizen = consumer
 Increasing
individualization
 The political consumer
 Self-reliant
 Demand for quality
 Leisure time is a
limited resource
Fuck the library, man!

Competence development and generation change
Librarian as we know her..
Librarian as
we need her
to be..

0
200
400
600
800
1000
1200
1400
More than 50 % decrease of service points in Denmark since 1980!
Fewer libraries..
.

High Internet
penetration
Broadband –
wireless access
IT everywhere -
”Pervasive
computing”
Mobility and all
kinds of portable
devices
Cloud - streaming
It infrastructure
Source: Internet World Stats, Usage and population, Jan 2014

A well known innovation strategy in the public sector..
But the public sector is in a state of permanent crisis, and the fight on resources is intense
Send more money..

Libraries

Reinvent the library new ways of professionalism new products new alliances new ways of funding

A new library model for the knowledge society
Danish Digital Library
The ’Open Library’
Partnerships

The modern library
D. Skot-Hansen et. al.
Royal School of Library and Information Science
Cognition/information
Engagement
Innovation
Empower- ment

Infrastrucure for
digital objects
+ Collaboration on purchasing
+ Promotion and mediation
Danish Digital Library

Idea
Liberate data and information
Create relations between data
Make the users knowledge visible and useful
Place information in a meaningful context for the users ..by using open source software and forming communities for development

Concept
The well
(data repository)
O
Sources
Application layer
O
m
Presentation
User transactions
Harvesting
and
indexing
Library
automa- tion
system

Started spring 2000
Editor based in Aarhus,
production distributed
Cooperation with nationwide
public service TV and radio
broadcast

Watch movies
with your borrowers card on filmstriben.dk

eBook shelf

Multiple platforms

Started October 2011
Agreement with primary
publishers covering 80 % of the
Danish e-book market
Build on TING
Technical integration to Fiction
Literature portal
Integration to OPAC’s
Launching ebook-service

Integrated e-content
My loans/account
New media/ services
Recommen-
dations
News from the library
Events
Search
General info
Reservations - SMS services

Others
who have
borrowed..

Film and movies
E-sound books
E-music
E-books
E-content from
the library:
E-books
E-sound books
Music
Film..
..in Websites from e.g. educational institutions
Syndication
and
deconstruction

City and media Mob portals

Responsive design

Only digital content

Scan point
Remember this book
Others have also borrowed..
Titles by same author

All Danish public libraries participate
Universe – basic figures and changing themes – also in the physical libraries
Palle’s Gift Shop

Info Galleria

E-tables

Lib-Phone RFID tags and Blue Toth
connected to content server

The Story Chair

The Quibbler

Interaction
Distance
Short term
Long term
Sponsorships Short duration
Donations, gifts
Volunteers as consultants
Advocacy campains
Co-production
R & D
Business development projects
Branding
Sponsorships
Long duration
Networks, clubs
Innovation in hybrid organisations
Dialogue on services
Partnership strategy

Therefore partnerships..
New resources and skills in the library
Knowledge and inspiration from others
Increased network
Increased diversity and quality in
service production
Enhanced communication and
marketing
Legitimization
New ambassadors

A British idea: The Mash-up library
LOCAL ARCHIVE
ARKIV
Archive
YOUTH
MEETINGROOMS
ANALOGUE MEDIA
SELF SERVICE
LEARNING CENTER
SMS BUSINESS SERVICE
HOME- WORK HELP
COMMUNITY CENTER
CAFÉ
STUDY SUPPORT
JOB CORNER
LIBRARY SHOP
REFERENCE
CONSUMER INFO
NATURE GUIDE
EXHIBITIONS
FAMILIES
Partner
activities
Q AND A
HEALTH COUNCELLING
LEISURE INFO
NEWS LOUNGE
QUIET AREA
TODDLERS/CHILDREN
REA- DINGTRAI- NING

Citizens’ Services
More than 2/3 of
Danish libraries offer
Citizens Services

..meetings..

..workshops..

..idea pitching..

..focus groups..

World Café
3-4 consecutive rounds of discussion
A new question posed at each round
Participants change – the host of the table stays an picks up the essence

..vision creating..

Photo typing

Users and staff introduces ideas and projects and participants elaborate and develop those ideas
Village Square

..user driven design..

..participatory design..

..building the future library..
Children’s lab: Workshops with children btw 9-14 prototyping a library. The results were used as part of the competition programme for UMSA

..exhibitions..

..tuition..

..consultation..

..self learning..

..self checking out..

..talks..

..discussions..

..debates..

..creating..

..writers workshops..

.. performances..

..hacker labs..

..peoples lab..

..innovating..

..playing..

..being analogue..

..socializing..

..recreating..

Hackerspaces Makerspaces Fablabs Share premises, tools, knowledge Create projects, ideas, network

The playground..

A question for you..
To which problems in society is your library the answer?

Digitization and the impact on the libraries Dundee june 2014

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Digitization and the impact on the libraries Dundee june 2014