1. Strategic Connections with diverse communities- some SUCCESS experiences Presentation at Strategic Connections for Inclusive Communities A Symposium on engaging culturally diverse communities May 26th, 2010, Vancouver, BC Ronald Ma MSW RSW Director of Employment Services S.U.C.C.E.S.S.

2. www.success.bc.ca

3. History Formed in 1973 by a group of Chinese-Canadian professionals Have evolved into a multicultural, multi-service agency assisting people at all stages of their Canadian experience.

7. Holistic – Integrated Approach of Services Delivery

8. Community Partners … …OPTIONS: Services to Communities Society ;Progressive Intercultural Community Services Society ;Richmond Addiction Services ;Richmond Public Library ;Richmond School District ;School District #43 ;SHARE Family and Community Services Society ;Simon Fraser Society for Community Living ;Simon Fraser University ;Small Business BC ;South Burnaby Neighbourhood House ;Surrey Public Library ;The Asian Women's Health Clinic ;The Canadian Immigrant Magazine ;THEO, BC ;Tri-city Family Place ;Triumph Vocational Services ;UBC Law Student's Legal Advice Program ;University of British Columbia US Commerce Department (Vancouver Office) ;Vancouver Chinese Diabetes Education Centre ;Vancouver Coastal Health ;Vancouver Multicultural Society ;Vancouver Public Library ;Venture Kamloops ;Victoria Disability Resource Centre ;YMCA Child Care Resources and Referral and Family Resources Program ……

9. Community Partnership Acknowledgement (Not listed in specific order)

11. Integral City

12. Discovery Centre for Entrepreneurship

14. Type of Partnership Expertise Partners Service Delivery Partners: To outreach to other geographical location or target groups Resource Partners: money, space and marketing channel __________________________ Experience sharing, Support letters, references, Referrals, Cross training, funding application, service development, research, knowledge building, etc.

15. Type of Partnership – cont’d All levels: Program individual Division Agency wide Local service centers National international

16. Strategic partnership: benefits: Tangible – intangible Present – future Direct - indirect

17. Guiding principles: Follow agency vision and mission For the ultimate benefit of our clients Fairness Win-win, mutual benefit Mutual understanding (allies can be competitors) Openness Long term perspectives

18. Challenges: Looking for long-term, sustainable partners Relationship not to stop because of: Funding Completion of task Changes of staff A more responsive formation of partners (efficient internal decision mechanism) To encourage all levels of staff in partnership creation

19. Thank You For further information, contact: Ronald Ma MSW RSW Director of Employment Services S.U.C.C.E.S.S. Vancouver, BC, Canada ronald@success.bc.ca