SANscreen Customer Preso 18 Jun09

Tag line, tag line

SANscreen ®

Driving out Costs by
Extending Data Center
Efficiencies to Storage
June 2009

Agenda

 The goal
 The need for
efficiencies is now
 Customers extracting
value from SANscreen ®

today
 The usual
management tools are
not good enough
 Quantifying value

© 2009 NetApp.©All rights reserved. rights reserved.
2008 NetApp. All 2

The Goal: Let Us Show the Value
You Can Extract from SANscreen ®

Via a demonstration and a 2-3 week POC

 Prove hard dollar savings based on real data

 Prove operational and service quality savings

 Prove technology does what we say it does

© 2008 NetApp. All rights reserved. 3

The Need to Drive More Efficiencies
into the Storage Domain Is Now
Applications Servers Network Storage
Mail
Network
SAP

ERP
Network

 You are over spending due to the lack of:
– Visibility
– Proactive capacity management
– Predictable SLA delivery
– Integration with other IT domains
– Control


Symptoms: Typical Data Center Challenges

Mail
Network
SAP

ERP
Network

Visibility Capacity Management and Utilization
 What do we have, where is it?  How much of what we bought
 Has it changed? are we using?
 How does infrastructure map to  Who’s using and paying for it?
applications?  Do we have to buy more?

Availability Performance
 What is the impact of change?  Where is the bottleneck?
 Do we have redundancy?  Where to optimize and tune?
 Where are the risks?  How do we tier applications?


Results: Higher Cost and Lower Efficiency

Mail
Network
SAP

ERP
Network

Visibility Capacity Management and Utilization
 What do we have, where is it?  How much of what we bought
 Has it changed? control
Lack of data and are we provisioning
Over using?
 How does infrastructure map to
Higher costs  Who’s using and paying for it?
Unexpected shortages
applications? of service
Lower quality  Do we have CAPEX
Increased to buy more?

Availability Performance
 What is the impact of change?  Where is the bottleneck?
 Unexpected outages  No root cause analysis
 Do we have redundancy?  Where to optimize and tune?
 Uncontrolled downtime  Poor balancing
 Where are the risks?  How do we tier applications?
 Missed SLAs  Increased OPEX


Customers Are
Extracting Value
Today

© 2009 NetApp. All rights reserved.
2008 7

Customers Are Extending Data Center
Efficiencies to Storage
Initiatives How SANscreen Enables and Supports
®
Customers

Capacity  Visibility of what exists, what is being used, what is Wells Fargo Bank, Sony,
Management needed and when Verizon, JPMC, Lowes, Wyeth,
 Reclaim resources, create cost awareness, optimize Citigroup, Nationwide Building
tiers, purchase just in time Society, Vodafone, RBS

Consolidation  Visibility of what exists and what is being used and what McGraw Hill, AOL, RBS,
and Migration can be consolidated JPMC, Target, Guardian Life ,
 Pre-project, in-project, and post-project change logging Cisco
and validation
Tiering  Identify tiering candidates AOL, Deutsche Bank UK,
 Validate tiering does not compromise performance United Health Group
Cost Awareness  Understand cost centers and create accountability CSC, Deutsche Bank, JPMC,
and Chargeback  Enable chargeback through historical and real-time Sony
reports
Performance  Mitigate risk through monitoring, impact analysis, and Logica, Ergo Group, Boeing,
vulnerability detection Affinion Group, AOL
 Understand impact of future change
ITIL and CMDB  Change and configuration logging, infrastructure Caterpillar, Ford, JPMC, CSC
mapped to applications
 Integrated into broader IT systems and processes
Virtualization  Cross-domain (server to storage) visibility reduces risk Wells Fargo Bank, Cisco,
and speeds virtualization JPMC, Sony
 Mitigates impact of “VM sprawl” and maximizes
utilization for VM environments

© 2008 NetApp. All rights reserved. NetApp Confidential - Limited Use 8

Combination of Existing
Tools Does Not Provide
Expected Efficiencies
and Cost Relief

2008 9

Class of Products Provide Some Value
but Not Enough
Products “Class” Product Examples Pros and Cons

SRM products  EMC ®
 Generally provides device management and file
ControlCenter system utilization information
 HP Storage Essentials
®
 Visibility challenges - SRM tools are rarely deployed
 IBM TPC Suite
® across entire environment and does not provide real-
time visibility
 Symantec ®

CommandCentral™  Deployments can take months or longer
 Doesn’t answer the question around is an application
receiving the right storage service

Device managers  Cisco Device Manager
®
 Provides in-depth, point-in-time information about
 Brocade Fabric ® performance within a specific device
Manager  Doesn’t correlate host, network, storage and
 EMC Symmetrix application into a service view or a global view
Management Console

Spreadsheets  Error prone, not real time, relies on individual to
update, not part of an automated, discipline process

Niche vendors  Akorri Balance Point
®
 Focuses on a specific storage management
 Aptare Capacity ® disciplines, not aligning storage as a service
Manager


Class of Products Provide Some Value
but Not Enough
Products “Class” Product Examples Pros and Cons

SRM products  EMC  Generally provides device management and file
®

ControlCenter
system utilization information
 HP Storage Essentials
®
 Visibility challenges - SRM tools are rarely deployed
 IBM TPC Suite ® across entire environment and does not provide real-
SANscreen® enablesIT to align storage time visibility with
Symantec resources ®

 Deployments can take months or longer
CommandCentral™
application requirements by providing real-time, multi-vendor, is an application
 Doesn’t answer the question around
receiving the right storage service
multi-protocol service level views of the storage environment,
resulting in lowered costs and increased Providescenter point-in-time information about
Device managers  Cisco Device Manager  data in-depth, efficiencies.
®

 Brocade Fabric ® performance within a specific device
Manager  Doesn’t correlate host, network, storage and
 EMC Symmetrix application into a service view or a global view
Management Console

Spreadsheets  Error prone, not real time, relies on individual to
update, not part of an automated, discipline process

Niche vendors  Akorri Balance Point
®
 Focuses on a specific storage management
 Aptare Capacity ® disciplines, not aligning storage as a service
Manager


Did You Know?
 90% of SANscreen customers have some form of SRM product
®

deployed
 Over 50% of SANscreen customers use ECC
 Some of the largest ECC customers in the world are SANscreen
customers
 SANscreen provides business relevant
decision support that device management
tools cannot provide
 SANscreen provides the critical information SANscreen

and helps IT automate the processes
required for key data center initiatives Servers

 SANscreen extends all device
management solutions
Switches

– Aggregates data from across the entire
end-to-end storage environment (VMs,
servers, switches, and storage) EMC® HDS® HP® EMC NetApp®
CLARiiON® Symmetrix® FAS6000


Quantifying Value

2008 13

Let Us Show the Value You
Can Extract from SANscreen ®

Via a demonstration and a 2-3 week POC

 Prove hard dollar savings based on real data

 Prove operational and service quality savings

 Prove technology does what we say it does


Highlights from POCs
SANscreen®

 Identify
Servers

– TBs of potential orphan or
underutilized storage Switches

– Tier misalignments
– Hosts with potential multi-path EMC® HDS® HP® EMC NetApp®

issues CLARiiON® Symmetrix® FAS6000

– Hosts that are underutilized on the fabric
– SAN violations
– And more…

 Installed in production environments in a
matter of a few days—no host agents required


POCs and SANscreen Value
 Large media conglomerate SANscreen®

– Needed to better analyze capacity
consumption and to provide cost accounting Servers

for their chargeback model
– POC findings:
Switches

 $800K CapEx savings – including 70TB of
orphaned storage
 Diversified financial services company EMC® HDS® HP® EMC NetApp®
CLARiiON® Symmetrix® FAS6000

– Needed to accurately forecast consumption
rates of multi-vendor environment
– SANscreen solution ®

 Provided end-to-end monitoring of VMs to storage and capacity management
reports across multi-vendor storage estate
 Leading global Web company
– SANscreen solutions
 Reduced a data center consolidation project time from a 5 month estimate,
to 2 months actual
 Inversed tiering strategy resulting in 25% tier 1 capacity and 75% tier 2 capacity


From a POC to a Business Justification
and ROI < 12 months…Take the Next Step

Summary CapEx OpEx
Service  CapEx: Hard dollar savings
Quality
– Reclaim unused resources
Capacity $2,076,516 $135,000
Management – Implement proper tiering
Tiering $1,166,200 – Purchase based on
service needs
IT Service $56,888
Delivery
 OpEx: Operational efficiencies
Performance $30,996 $857,413
and Availability – Eliminate manual analysis and
Cost Allocation $17,938 updates
Migrations and $326,000 $765,987 – Performance analysis faster
Consolidations
– Troubleshoot more efficiently
Audit and $20,000
Compliance
 Service quality, risk avoidance
Server $123,000 $45,676
Virtualization – Reduce potential future outages
Annual $3,365,716 $632,498 $1,623,400 – Proactively discover vulnerabilities
Savings


Tag line, tag line

Thank You

18

Backup Slides

2008 19

SANscreen Basics
 SANscreen is agentless software that deploys within hours
®

– Delivers value quickly, our competition are agent-based and can take
months (if not years) to deploy
 Supports heterogeneous (multi-vendor, multi-protocol) SAN and NAS
environments
– Provides value across entire storage estate
 Automatically correlates 1,000s of unrelated devices into application-
relevant “service paths”
– VPs and directors care about applications and service levels, not low-
level devices – SANscreen makes storage relevant to the business
 Logs all changes and assesses impact of change against storage
policies
– Reduces risk and lowers cost across entire storage environment
 Unified (all storage) view and reports for capacity, performance,
utilization, change, troubleshooting, policy monitoring, and more…
– Helps customers manage virtually all aspects of their storage business


SANscreen Products – Visibility Is Key
®

Service VM Application Capacity
Assurance Insight Insight Manager

Discovery ● Correlation ● Service Paths ● Simulation ● Analysis

Service Insight

Product Features
Service • Agentless, heterogeneous discovery, and reporting
Insight • Automated change and configuration management

Service • Verify services delivered match services requested
Assurance • Change modeling and impact assessment

VM Insight • VM to physical host to switch to storage configuration and performance
• Cross domain visibility for VM team and storage team

Application • Performance data (switch and array)
Insight • Identify orphaned underutilized, and tiering candidates
• Troubleshoot and configure for optimal performance

Capacity • Data empowering IT to know what to buy and when
Manager • Manage the provisioning workflow process


SANscreen Customer Preso 18 Jun09

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