15. “The world is becoming too fast,
too complex and too networked
for any company to have all the
answers inside.”
Prof. Yochai Benkler, Harvard University
and author, The Wealth of Networks
27. Network dimensions
Demographics Expertise
Tenure Knowledge of capabilities
Location Input into decision-making
Confidence in capabilities
Communication
Trust
Frequency of communication
Value of communication Value
Importance in achieving work
Time saved
Want to communicate more
Revenue generated
Energising
Personal benefits
28. Network over-dependency
Number who say
they would be more Likely bottlenecks.
effective if they People that are
could interact more already heavily
with this person sought out yet
others need more of
their time.
Numbers who communicate to this person at least once a month.
34. Governance for transformation
Benefits Risks/ Concerns Risks of NOT
taking action
Productivity and Productivity loss Reduced
efficiency competitiveness
Staff satisfaction and Loss of control Harder to attract
engagement talented staff
Access to information Information reliability Fragmentation of
and processes information
Flexibility in work Systems security Unauthorized use of
technology
39. Connecting expertise
Awareness of capabilities
Understanding of those capabilities
Confidence in those capabilities
Personal trust
Action!