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Creative Cultures
Dr Cameron Watt
• “We are awash in high quality look alike, me too
products and services.” Tom Peters.
• “Now business seeks a new advantage, delicate
and dangerous and absolutely vital, the creativity
advantage.” John Kao. Harvard Business
School.
Why is creativity important?
What can you gain?
Generates significant
competitive advantage
Builds and reinforces
positive brand image and
reputation
Clear position by
offering tangible and
original value
Strengthens
organizational
environments
The Constructs of Culture
Structure
Systems
Values
Norms
Work Practice
Cultural Practice
Disposition
Behaviour Culture
• Using the model reflect on your own organisation’s
culture
• What are the characteristics of your culture and why?
• What might the potential affects be on creative
behaviour?
Exercise 1
Creative Cultures
in Action
Quiksilver:
free-flowing creativity
“The sport is very individualistic, very free-form
and very non-conventional - those things have
to be in this building and in what we do,
otherwise we wouldn’t connect with our
audience.”
• Free flow in action
– Recruit for attitude and passion
– Open minded and inquisitive
– Communicate and connect through networks
– High levels of trust are apparent
– Truly understand their brand and customers
– Love what they do
Aardman:
creativity everywhere
• Creativity everywhere
– Visionary individuals and passionate teams
– Diversity of ideas and people sought
– High levels of personal ownership
– Stimulation everywhere and all the time
– Balanced partnerships
– Focus, support and freedom
• Creative firms don’t rely on creative genius or
thinking techniques…its about interaction
• Trust is key
• Belief and passion (if you are lucky!)
• Networks structures and flexible boundaries
• Balance diversity
• A brand that provides clarity and vision
• Humour, fun and challenges
• Learning and generous knowledge sharing
• People you like and respect
Creative Cultures: The Essentials
• Real commitment from management (over time)
• Organisation-wide participation
• Clear link with strategy
• Perseverance
• Communication of benefits
• A way of life not a project
Success factors
“You can only create if you can care” George Orwell
“I can’t think of any areas of creativity where it can work
without a high level of trust”. Operations Director Premier Automotive
• Using the previous examples and your work from exercise 1 conduct a
SWOT analysis of your culture in a creative context
– Prioritize key SWOT elements
– Identify potential relational links to the cultural constructs seen in model 2
– Asses how the elements affect creative behaviour
– How might you reinforce the positive and reduce/remove the negative
elements?
Exercise 2
Thank you

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Creative Cultures: Building Competitive Advantage

  • 2. • “We are awash in high quality look alike, me too products and services.” Tom Peters. • “Now business seeks a new advantage, delicate and dangerous and absolutely vital, the creativity advantage.” John Kao. Harvard Business School. Why is creativity important?
  • 3. What can you gain? Generates significant competitive advantage Builds and reinforces positive brand image and reputation Clear position by offering tangible and original value Strengthens organizational environments
  • 4. The Constructs of Culture Structure Systems Values Norms Work Practice Cultural Practice Disposition Behaviour Culture
  • 5. • Using the model reflect on your own organisation’s culture • What are the characteristics of your culture and why? • What might the potential affects be on creative behaviour? Exercise 1
  • 8. “The sport is very individualistic, very free-form and very non-conventional - those things have to be in this building and in what we do, otherwise we wouldn’t connect with our audience.”
  • 9. • Free flow in action – Recruit for attitude and passion – Open minded and inquisitive – Communicate and connect through networks – High levels of trust are apparent – Truly understand their brand and customers – Love what they do
  • 11. • Creativity everywhere – Visionary individuals and passionate teams – Diversity of ideas and people sought – High levels of personal ownership – Stimulation everywhere and all the time – Balanced partnerships – Focus, support and freedom
  • 12. • Creative firms don’t rely on creative genius or thinking techniques…its about interaction • Trust is key • Belief and passion (if you are lucky!) • Networks structures and flexible boundaries • Balance diversity • A brand that provides clarity and vision • Humour, fun and challenges • Learning and generous knowledge sharing • People you like and respect Creative Cultures: The Essentials
  • 13. • Real commitment from management (over time) • Organisation-wide participation • Clear link with strategy • Perseverance • Communication of benefits • A way of life not a project Success factors “You can only create if you can care” George Orwell “I can’t think of any areas of creativity where it can work without a high level of trust”. Operations Director Premier Automotive
  • 14. • Using the previous examples and your work from exercise 1 conduct a SWOT analysis of your culture in a creative context – Prioritize key SWOT elements – Identify potential relational links to the cultural constructs seen in model 2 – Asses how the elements affect creative behaviour – How might you reinforce the positive and reduce/remove the negative elements? Exercise 2