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© Constant Contact 2015
© Constant Contact 2015
Lorraine Ball
Owner, Roundpeg
Email: lorraine@roundpeg.biz
Welcome
Questions during and after the event?
facebook.com/roundpegindy @lorraineball
BE A MARKETER
All it takes is Constant Contact®
#BeaMarketer
5
4.1%
Holiday
spending 13.9%
Source: RetailTouchPoints
Source: eMarketer
Are you ready?
to increase by...
Online
holiday sales
to increase by...
Seize the moment!
Source: National Retail Federation
20%- 40% of yearly sales
NOV DEC JAN
Email drives holiday sales!
Source:Custora, Email Design Workshop
23% increase
in mobile
email clicks
for Black
Friday and
Cyber
Monday
20% of
online
sales
driven
by email
25.1% of
Black
Friday
sales
originating
from email
Agenda
8
1. Have a plan
2.What’s your offer?
3. Set up a campaign
4.Next steps
Agenda
9
1. Have a plan
2.What’s your offer?
3. Set up a campaign
4.Next steps
Know your marketing goal.
1. Have a plan
10
Reach new
customers
Increase
membership/
subscriptions
Drive repeat
business/loyalty
Motivate donors
& advocates
How will you engage
with customers?
11
Coupon / discount
Free shipping
Gift cards
Gift with purchase
Exclusive content
12
1. Have a plan
14
Special deals
Featured products
Website traffic
Reach them with email.
Awareness
Membership
Donations
1. Have a plan
1. Have a plan
3-email plan
Email 1
Announce
your offer
Email 2
Send a
reminder
Email 3
Thank your
audience
16
Share your emails
Post offers
Upload inspiring images
1. Have a plan
Go beyond the inbox…
Use Best Images in Print
3-post plan
Post 1
Incentivize
sign ups
Post 2
Share a
reminder
Post 3
Say
“thank you”
1. Have a plan
Black Friday – Nov. 25th
1. Have a plan
Small Business Saturday – Nov. 26th
Cyber Monday – Nov. 28th
GivingTuesday – Nov. 29th
Key dates:
Go against the schedule
19
1. Have a plan
S M T W T F S
31
Halloween
1 2 3 4 5
6 7
Email: Announce
your offer
8 9
Facebook:
Announce your
offer
10 11 12
13 14 15 16 17 18 19
20 21
Facebook: Remind
your audience
22 23
Email: Remind your
audience
24
Thanksgiving
25
Black Friday
26
Small Business
Saturday
27 28
Cyber Monday
29
GivingTuesday
30
Facebook: Post a
thank you
31
Email: Send a
thank you
20
Sample marketing calendar
Email
Social Media
Holiday Event
1. Have a plan1. Have a plan
Agenda
21
1. Have a plan
2.What’s your offer?
3. Set up a campaign
4.Next steps
22
2.What’s your offer?
Discounts Downloads Events
B2B Services Hints &Tips
Tips!
Support a Cause
What kind of offer?
23
2.What’s your offer?
Downloads Events
B2B Services Hints &Tips
Tips!
Support Cause
Discounts
• 20% off throughThursday
• Buy two, get one free
• One for you, one for a friend!
• Special holiday financing
24
2.What’s your offer?
Events
B2B Services Hints &Tips
Tips!
Support Cause
Discounts
• 5 tips for better budgeting
• Quickstart guide
• 7 mistakes to avoid in your
tax preparation
Downloads
25
2.What’s your offer?
B2B Services Hints &Tips
Tips!
Support Cause
Discounts Downloads
• Register now to save 20%
• 2-for-1 tix: register yourself,
bring a friend for free!
• 10VIP seats left!
• Exclusive preview s
Events
26
2.What’s your offer?
Hints &Tips
Tips!
Support Cause
Discounts Downloads Events
• Free consultation for new clients
• Save 30% on quarterly reviews
• 3 coaching sessions for the price of 2
• Set up 2017
B2B Services
27
2.What’s your offer?
Support Cause
Discounts Downloads Events
B2B Services
• 3 simple ways to save money
• Top trends in social media
• DIY home improvement for 2017
Hints &Tips
Tips!
28
2.What’s your offer?
Discounts Downloads Events
B2B Services Hints &Tips
Tips!
• Register and receive exclusive access!
• Donate today for a chance to win!
• Join today for a special discount
Support Cause
Agenda
29
1. Have a plan
2.What’s your offer?
3. Set up a campaign
4.Next steps
30
3. Set up a campaign
What are campaigns?
Push content
Pull response
31
1. Make it clear.
Use subject lines and
preheader text
Limit choices
Use design wisely
3. Set up a campaign
3. Set up a campaign
32
Help them find the right gift
Create clickable options
Communicate with images
2. Make it easy.
33
3. Make it engaging.
3. Set up a campaign
Videos increase click-through
rates by 300%
Ask for feedback
Source: Forrester Research
88% read reviews
before purchasing
34
4. Make it social.
3. Set up a campaign
Ask people to like, share,
retweet, pin
Use Simple Share
Include your social profiles
35
3. Set up a campaign
5. Make it mobile.
Avoid tiny fonts
Limit text and images
Use clear calls-to-action
Keep it simple.
3. Set up a campaign
36
Agenda
37
1. Have a plan
2.What’s your offer?
3. Set up a campaign
4.Next steps
Quick review...
4. Next steps
38
Know
your goal
Create
your offer
Plan your
timing
39
4. Next steps
• Set up a “Welcome” message
• Pre-schedule campaigns
• Create a series of automated
emails
• Schedule your posts with
Facebook or MySocialSuite
Automate what you can
Measuring
holiday
success…
40
4. Next steps
41
…and beyond!
BE A MARKETER
All it takes is Constant Contact®
#BeaMarketer
43
Questions?
Get started today…
Respond to email
44
free 60-day trial
No Contract & No Credit Card Needed
$5/month for your
first 3 months of Email
IFYOU BUYTODAY
This promotion (the "Promotion") ends tonight, after this seminar (the “Seminar”) at 11:59 p.m., local time (the "Promotion Period").
If eligible Constant Contact customers purchase the Email level product of Constant Contact during the Promotion Period, they will
receive the Email level product at a discounted price of $5 per month for the first three months after they become a paying customer.
Constant Contact customers will be eligible to participate in this Promotion if they (i) are not currently a trialer or paying Constant
Contact customer, (ii) attend the Seminar and receive this offer at the Seminar, and (iii) follow the link above and become a paying
Constant Contact customer during the Promotion Period. After the first three months have ended, eligible participants will
automatically be charged the current retail price for the Email level product unless they cancel their accounts. This Promotion cannot
be combined with any other Constant Contact promotion or special offer. Constant Contact reserves the right, in its sole discretion, to
suspend or cancel this Promotion at any time. This Promotion and all Constant Contact products and services are subject to the
Constant Contact terms and conditions available at https://www.constantcontact.com/legal/terms.
Exclusive Offer for
Today’s Attendees

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Email Marketing Tips and Strategies for the Holidays

  • 1.
  • 3. © Constant Contact 2015 Lorraine Ball Owner, Roundpeg Email: lorraine@roundpeg.biz Welcome Questions during and after the event? facebook.com/roundpegindy @lorraineball
  • 4. BE A MARKETER All it takes is Constant Contact® #BeaMarketer
  • 5. 5 4.1% Holiday spending 13.9% Source: RetailTouchPoints Source: eMarketer Are you ready? to increase by... Online holiday sales to increase by...
  • 6. Seize the moment! Source: National Retail Federation 20%- 40% of yearly sales NOV DEC JAN
  • 7. Email drives holiday sales! Source:Custora, Email Design Workshop 23% increase in mobile email clicks for Black Friday and Cyber Monday 20% of online sales driven by email 25.1% of Black Friday sales originating from email
  • 8. Agenda 8 1. Have a plan 2.What’s your offer? 3. Set up a campaign 4.Next steps
  • 9. Agenda 9 1. Have a plan 2.What’s your offer? 3. Set up a campaign 4.Next steps
  • 10. Know your marketing goal. 1. Have a plan 10 Reach new customers Increase membership/ subscriptions Drive repeat business/loyalty Motivate donors & advocates
  • 11. How will you engage with customers? 11 Coupon / discount Free shipping Gift cards Gift with purchase Exclusive content
  • 12. 12 1. Have a plan
  • 13. 14 Special deals Featured products Website traffic Reach them with email. Awareness Membership Donations 1. Have a plan
  • 14. 1. Have a plan 3-email plan Email 1 Announce your offer Email 2 Send a reminder Email 3 Thank your audience
  • 15. 16 Share your emails Post offers Upload inspiring images 1. Have a plan Go beyond the inbox… Use Best Images in Print
  • 16. 3-post plan Post 1 Incentivize sign ups Post 2 Share a reminder Post 3 Say “thank you” 1. Have a plan
  • 17. Black Friday – Nov. 25th 1. Have a plan Small Business Saturday – Nov. 26th Cyber Monday – Nov. 28th GivingTuesday – Nov. 29th Key dates: Go against the schedule
  • 18. 19 1. Have a plan
  • 19. S M T W T F S 31 Halloween 1 2 3 4 5 6 7 Email: Announce your offer 8 9 Facebook: Announce your offer 10 11 12 13 14 15 16 17 18 19 20 21 Facebook: Remind your audience 22 23 Email: Remind your audience 24 Thanksgiving 25 Black Friday 26 Small Business Saturday 27 28 Cyber Monday 29 GivingTuesday 30 Facebook: Post a thank you 31 Email: Send a thank you 20 Sample marketing calendar Email Social Media Holiday Event 1. Have a plan1. Have a plan
  • 20. Agenda 21 1. Have a plan 2.What’s your offer? 3. Set up a campaign 4.Next steps
  • 21. 22 2.What’s your offer? Discounts Downloads Events B2B Services Hints &Tips Tips! Support a Cause What kind of offer?
  • 22. 23 2.What’s your offer? Downloads Events B2B Services Hints &Tips Tips! Support Cause Discounts • 20% off throughThursday • Buy two, get one free • One for you, one for a friend! • Special holiday financing
  • 23. 24 2.What’s your offer? Events B2B Services Hints &Tips Tips! Support Cause Discounts • 5 tips for better budgeting • Quickstart guide • 7 mistakes to avoid in your tax preparation Downloads
  • 24. 25 2.What’s your offer? B2B Services Hints &Tips Tips! Support Cause Discounts Downloads • Register now to save 20% • 2-for-1 tix: register yourself, bring a friend for free! • 10VIP seats left! • Exclusive preview s Events
  • 25. 26 2.What’s your offer? Hints &Tips Tips! Support Cause Discounts Downloads Events • Free consultation for new clients • Save 30% on quarterly reviews • 3 coaching sessions for the price of 2 • Set up 2017 B2B Services
  • 26. 27 2.What’s your offer? Support Cause Discounts Downloads Events B2B Services • 3 simple ways to save money • Top trends in social media • DIY home improvement for 2017 Hints &Tips Tips!
  • 27. 28 2.What’s your offer? Discounts Downloads Events B2B Services Hints &Tips Tips! • Register and receive exclusive access! • Donate today for a chance to win! • Join today for a special discount Support Cause
  • 28. Agenda 29 1. Have a plan 2.What’s your offer? 3. Set up a campaign 4.Next steps
  • 29. 30 3. Set up a campaign What are campaigns? Push content Pull response
  • 30. 31 1. Make it clear. Use subject lines and preheader text Limit choices Use design wisely 3. Set up a campaign
  • 31. 3. Set up a campaign 32 Help them find the right gift Create clickable options Communicate with images 2. Make it easy.
  • 32. 33 3. Make it engaging. 3. Set up a campaign Videos increase click-through rates by 300% Ask for feedback Source: Forrester Research 88% read reviews before purchasing
  • 33. 34 4. Make it social. 3. Set up a campaign Ask people to like, share, retweet, pin Use Simple Share Include your social profiles
  • 34. 35 3. Set up a campaign 5. Make it mobile. Avoid tiny fonts Limit text and images Use clear calls-to-action
  • 35. Keep it simple. 3. Set up a campaign 36
  • 36. Agenda 37 1. Have a plan 2.What’s your offer? 3. Set up a campaign 4.Next steps
  • 37. Quick review... 4. Next steps 38 Know your goal Create your offer Plan your timing
  • 38. 39 4. Next steps • Set up a “Welcome” message • Pre-schedule campaigns • Create a series of automated emails • Schedule your posts with Facebook or MySocialSuite Automate what you can
  • 41. BE A MARKETER All it takes is Constant Contact® #BeaMarketer
  • 43. Get started today… Respond to email 44 free 60-day trial No Contract & No Credit Card Needed
  • 44. $5/month for your first 3 months of Email IFYOU BUYTODAY This promotion (the "Promotion") ends tonight, after this seminar (the “Seminar”) at 11:59 p.m., local time (the "Promotion Period"). If eligible Constant Contact customers purchase the Email level product of Constant Contact during the Promotion Period, they will receive the Email level product at a discounted price of $5 per month for the first three months after they become a paying customer. Constant Contact customers will be eligible to participate in this Promotion if they (i) are not currently a trialer or paying Constant Contact customer, (ii) attend the Seminar and receive this offer at the Seminar, and (iii) follow the link above and become a paying Constant Contact customer during the Promotion Period. After the first three months have ended, eligible participants will automatically be charged the current retail price for the Email level product unless they cancel their accounts. This Promotion cannot be combined with any other Constant Contact promotion or special offer. Constant Contact reserves the right, in its sole discretion, to suspend or cancel this Promotion at any time. This Promotion and all Constant Contact products and services are subject to the Constant Contact terms and conditions available at https://www.constantcontact.com/legal/terms. Exclusive Offer for Today’s Attendees