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1. Business agility with
Royal Cyber MonitorPro Solution
Performance, control, and over all visibility

2. Agenda


Company Overview.

Why Royal Cyber?

Global presence.

Royal Cyber Inc. Partners.

Why do we need MonitorPro.

Challenges to business leaders.

Major headache issues.

The Holistic View of MonitorPro
MonitorPro for WebSphere Family.
Architecture

MonitorPro Implementation
overview.

With MonitorPro, you can.

MonitorPro Interface.
Royal Cyber Inc.

3. Company Overview
Established:
Based in Illinois (USA), serving multiple industries including many Fortune 500 companies since 2002 by experienced IT
professionals.

To offer cutting edge IT services globally.

Help organizations both in Public and Private sector to improve and modernize their services.

Supplement an organization’s skill set with team augmentation.

On-site resource deployment.

Improved Return-on-Investment (ROI) by taking projects offshore.
Achievements:
To date, Royal Cyber Inc. has grown into a reputable IT firm not only in USA
but also in European, Middle Eastern and South Asian Markets.

4. Why Royal Cyber?
 Winner of the IMPACT 2013 - Mobile Innovation Award
We’ve obtained Smarter Commerce authorization that allows us to be
solution providers in the IBM smarter commerce division. Only 11 business
partners have achieved this status.
 IBM Premier Business Partner for around 10 years and have more than
hundreds of satisfied clients all over the world including some well known
Fortune 500 companies.
 Team of more than 300 highly skilled IT professionals for providing
consultancy of IBM Technologies.
 10 + years of extensive experience in Websphere Brand solutions.
 Offer Administration support, Implementation and Migration services;
IBM certified training, support packages and performance improvement
packages to make your business more successful.

5. Royal Cyber Global Presence

6. Royal Cyber Inc. Partners
IBM Premier Business Partner
IBM Authorized Trainer
Sales
Technology
Implementation
Royal Cyber Inc.

7. WebSphere Middleware Brand Coverage
WebSphere Message Queue
WebSphere Enterprise Service Bus
WebSphere Message Broker
WebSphere Application Server
WebSphere DataPower Appliances
IBM Business Process Manager
IBM Operational Decision Manager
IBM Worklight

8. WebSphere Message Queue
MQ Server & Client Installation &
Verification
RC-SERVICES
Performance & Tuning
Troubleshooting
MQ Administration &
Health Check
MQ Development
Security
Intercommunication
Monitoring WebSphere
MQ
Request & Reply
MQ Migration
Training
Publish & Subscribe
MQSC Scripts
Transport for SOAP, Messages & Code

9. IBM WebSphere ESB
Requirement Gathering
Design Document
RC-SERVICES
Installation of WebSphere ESB & Fix packs
Configuring WebSphere ESB
Development of Mediation Modules
Test Cases & Testing of mediation Modules
Migration
Performance & Monitoring
Trouble shooting & Support
Setting-up of High-Availability Cluster(s)

10. Three Key Demands/Challenges to Business Leaders
Higher service expectations
•Improve efficiencies across the business
•Respond to new changes quickly
Rising cost pressures
•Shorten ROI, remove complexities
•Add value now
New risks and threats
•Increase collaboration, but in a protected way
•Support anywhere, anytime access
…while acting with a sense of speed and urgency.

11. Why do we need Royal Cyber MonitorPro
Business Objectives
Lack of visibility
Lack of information
Performance issues
High costs
No Graphs & Charts
No clue of Errors
Complex processes & systems
Complex applications & interfaces
Difficult to diagnose
Large portion of Time spent on searching logs
for Errors
No Statistics
Hard to Diagnose

12. Royal Cyber MonitorPro - Advantages
Productivity
Performance
Direct Control
Better decisions
At low Cost

13. Major Headache Issues – MonitorPro handles
Performance issues
Identify and isolate
application issues and status
Measuring performance
Reporting on business
operations
Monitoring transactions in
real-time
Business Reports
Business dashboards
Messaging.

14. With MonitorPro Solution, you can
Customise your
own monitoring
application.
develop more
precise
management
reports.
Establish
performance
thresholds
Trace the causes
leading up to an
alert.
Determine the
specific causes
of a problem in
your application
Reduce Cost
and increase
ROI
Monitor URLs
perform capacity
planning by
monitoring
transactions per
hour

15. MonitorPro for WebSphere Middleware Family
WebSphere
Message Broker
WebSphere
Application Server
•With MonitorPro, you
can keep eye on
WMB
•MonitorPro on
applications
Integration Bus 9
•New comer
Integration Bus 9 can
also be Monitored
WebSphere ESB
•MonitorPro deploys
on WAS and monitor
ESB

16. The Holistic View of MonitorPro Architecture
Monitoring
Dashboard, complet
ely customizable
Event/data sources /DB2
Send XML/SOAP
events
Event
Distribution
Retrieve external data
(optional)
MonitorPro
Applications
WebSphere Application Server
Author monitoring
Modeling
MonitorPro Toolkit (Process
Designer, Integration
Designer, or RAD)
Data
Services
Alert Services
Action Services
Take action (event,
email, pager, alert,
process invocation)

17. Royal Cyber MonitorPro Implementation Overview
Infrastructure
Events
Infrastructure Events
Any Event or Issues
from Any Source
•Any Event or Issues
from Any Source
Views
Business Views &
Operational Views
Real-time Transaction
Performance, Service
Status, and End-User or
Service Experience
Application Servers
Infrastructure
Application Support team
receives the alert and Rectify
the Issue/ Problem

18. The MonitorPro Web interface
consists of six main sections.
MonitorPro – Interface
Navigation Bar
Overall Status
Transactions in Last 6 hours
Critical Errors
Message Board
MonitorPro Dashboard

19. Case study – Easa Husain Al-Yousifi
CLIENT INFORMATION:
In 1955 the founder Easa Husain Al-Yousifi, in his twenties,
opened a small shop in Souk Al- Tujjar, the old merchants
market, where he sold mainly coconut oil and bicycle spares.
One day a representative from Matsushita of Japan, who had
been trying to sell a small variety of products, mainly
batteries, entered his shop. In those days the quality of
Japanese goods was not known in Kuwait and the
representative had been unsuccessful with other merchants.
Impressed with Easa’s honesty and go-ahead attitude, he
placed his stock in the small shop and left the country. When
the products sold well, Easa realized that a demand existed
and there for he sent an order for more products. Gradually
he expanded the range of Matsushita products he sold.
BUSINESS CASES:
Easa Husain Al-Yousifi’s expansion raised the need of its Web
presence where its customers can browse and place orders for
product they choose to buy in contrast with the walk in buying.
To capture these benefits you need a highly functional website that
allows your customers to:
• Web based orders submitted directly into your business systems.
• Order inquiries can be done directly from the web.
• Check order status with a single view (for many companies the SAP
system is not the single version of the truth).
• Track shipments.
• WebSphere Commerce can be deployed to standalone and update SAP
when it’s convenient
• Updates to profiles, can be done directly by the supplier or customer.
• See their unique pricing and terms.
• Easier access to data for the customers. It includes order
history, invoice history, shipment tracking, user name and password
management and re-order capabilities.
• Monitoring WebSphere ESB messaging environment.

20. Case study – Easa Husain Al-Yousifi
PROPOSED SOLUTION
To begin the
project, IBM Business
Consulting Services
performed a specific
study of strategy and
change management at
Easa Husain Al-Yousifi &
Sons co. The purpose of
the study was to
determine the best way
to implement such a
solution that can cater
Al-Yousifi’s Web
presence.
After the initial study was completed, Royal Cyber Inc. took part in studying & implementing the solution
based on WebSphere Commerce, WebSphere Enterprise Service Bus V7.5, and already existing SAP_ERP
System. In addition to that Royal Cyber Inc. proposed and implemented Royal Cyber’s MonitorPro, a
monitoring solution, in Al-Yousifi’s environment. The solution consists of the followings:
2 SAP-ERP
System
servers on
RHEL6.1
2 HTTP
servers
residing on
RHEL6.1
2 Solar
servers on
RHEL6.1
2 WCS
servers on
RHEL6.1
2 DB2
machines
on RHEL6.1
2
WebSphere
ESB V7.5
instances
on RHEL6.1
1 WAS
admin
machine on
RHEL6.1
MonitorPro
solution on
WAS server

21. Case study – Easa Husain Al-Yousifi
AL Yousifi Production Environment Design
Web_Cluster
ESB
DMGR
Firewall
USER
HTTP1
DMGR
HTTP2
Load Balancer
WCS_Cluster
ESB_Cluster
Solr Cluster
WCS_2
ESB_2
SOLR_
1
HTTPS
SAP Server
ESB_1
WCS_1
Solr Web Server
SOLR_2
COM_DB_1+
ESB_DB!
COM_DB_2+
ESB_DB2
HADR
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22. Demo
Demo

23. Questions & Answers

24. Three ways to get started with Royal Cyber
1
2
3
Learn more about our mobile apps and solutions for social
business www.royalcyber.com
Learn more about RC Mobilty Solution:
•https://twitter.com/Royal_Cyber_USA)
• https://facebook.com/RoyalCyber
Talk with our Royal Cyber representative at booth M-14 .

25. Our Clients

26. www.royalcyber.com
USA Headquarter:
55 Shuman Blvd,
Suite 1025, Naperville,
IL 60563
Tel: +1.630.355.6292
Canada Office:
A7-560 GreenField
Avenue, Kitchener, Ontario
, N2C 2M2, Canada
Tel: +1.416.848.3816
UK Office:
RC Technology Limited.
Suite 202, Lansdowne
Building, 2 Lansdowne Road,
Croydon, Surrey, UK, CR9
2ER.Tel: +44.208.263.6270
South Africa Office:
Royal Cyber Pty Ltd
3rd Floor, 5 Sturdee Ave, 2196
Rosebank, Johannesburg, Gauten
g, South Africa
Tel: +27.72.891.9973
Pakistan Office:
Caesars Tower (National IT
Park), Office No: 1101 to
1104, Sharah-e-Faisal, 75350
Karachi, Pakistan
Tel: +92.21.3280.3061-62