Peter Voser, Chief Executive Officer and Chad Holliday, Non-Executive Director and Chairman of the Corporate and Social Responsibility Committee presented to Shell’s Socially Responsible Investors in London during the annual socially responsible investors briefing.

1. ROYAL DUTCH SHELL PLC
INVESTING FOR SUSTAINABLE GROWTH
Annual SRI Event
London
April 18, 2012
Copyright of Royal Dutch Shell plc 18 April, 2012 1

2. DEFINITIONS AND CAUTIONARY NOTE
Resources: Our use of the term “resources” in this announcement includes quantities of oil and gas not yet classified as Securities and Exchange Commission of the
United States ("SEC") proved oil and gas reserves or SEC proven mining reserves. Resources are consistent with the Society of Petroleum Engineers 2P and 2C
definitions.
The companies in which Royal Dutch Shell plc directly and indirectly owns investments are separate entities. In this announcement "Shell", "Shell Group" and "Royal
Dutch Shell" are sometimes used for convenience where references are made to Royal Dutch Shell plc and its subsidiaries in general. Likewise, the words "we", "us"
and "our" are also used to refer to subsidiaries in general or to those who work for them. These expressions are also used where no useful purpose is served by
identifying the particular company or companies. "Subsidiaries", "Shell subsidiaries" and "Shell companies" as used in this announcement refer to companies in which
Shell either directly or indirectly has control, by having either a majority of the voting rights or the right to exercise a controlling influence. The companies in which
Shell has significant influence but not control are referred to as "associated companies" or "associates" and companies in which Shell has joint control are referred to
as "jointly controlled entities". In this announcement, associates and jointly controlled entities are also referred to as "equity-accounted investments". The term "Shell
interest" is used for convenience to indicate the direct and/or indirect (for example, through our 23 per cent shareholding in Woodside Petroleum Ltd.) ownership
interest held by Shell in a venture, partnership or company, after exclusion of all third-party interest.
This announcement contains forward looking statements concerning the financial condition, results of operations and businesses of Shell and the Shell Group. All
statements other than statements of historical fact are, or may be deemed to be, forward-looking statements. Forward-looking statements are statements of future
expectations that are based on management's current expectations and assumptions and involve known and unknown risks and uncertainties that could cause actual
results, performance or events to differ materially from those expressed or implied in these statements. Forward-looking statements include, among other things,
statements concerning the potential exposure of Shell and the Shell Group to market risks and statements expressing management’s expectations, beliefs, estimates,
forecasts, projections and assumptions. These forward looking statements are identified by their use of terms and phrases such as "anticipate", "believe", "could",
"estimate", "expect", "goals", "intend", "may", "objectives", "outlook", "plan", "probably", "project", "risks", "seek", "should", "target", "will" and similar terms and
phrases. There are a number of factors that could affect the future operations of Shell and the Shell Group and could cause those results to differ materially from those
expressed in the forward looking statements included in this announcement, including (without limitation): (a) price fluctuations in crude oil and natural gas; (b)
changes in demand for Shell's products; (c) currency fluctuations; (d) drilling and production results; (e) reserves estimates; (f) loss of market share and industry
competition; (g) environmental and physical risks; (h) risks associated with the identification of suitable potential acquisition properties and targets, and successful
negotiation and completion of such transactions; (i) the risk of doing business in developing countries and countries subject to international sanctions; (j) legislative,
fiscal and regulatory developments including regulatory measures addressing climate change; (k) economic and financial market conditions in various countries and
regions; (l) political risks, including the risks of expropriation and renegotiation of the terms of contracts with governmental entities, delays or advancements in the
approval of projects and delays in the reimbursement for shared costs; and (m) changes in trading conditions. All forward looking statements contained in this
announcement are expressly qualified in their entirety by the cautionary statements contained or referred to in this section. Readers should not place undue reliance on
forward looking statements. Additional factors that may affect future results are contained in Shell's 20-F for the year ended 31 December 2011 (available at
www.shell.com/investor and www.sec.gov ). These factors also should be considered by the reader. Each forward looking statement speaks only as of the date of this
announcement, 18 April 2012. Neither Shell nor any of its subsidiaries nor the Shell Group undertake any obligation to publicly update or revise any forward looking
statement as a result of new information, future events or other information. In light of these risks, results could differ materially from those stated, implied or inferred
from the forward looking statements contained in this announcement.
Shell may have used certain terms, such as resources, in this announcement that the SEC strictly prohibits Shell from including in its filings with the SEC. U.S. investors
are urged to consider closely the disclosure in Shell's Form 20-F, File No 1-32575, available on the SEC website www.sec.gov. You can also obtain these forms from
the SEC by calling 1-800-SEC-0330.
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3. ROYAL DUTCH SHELL PLC
INVESTING FOR SUSTAINABLE GROWTH
PETER VOSER
CHIEF EXECUTIVE OFFICER
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4. ROYAL DUTCH SHELL PLC
INVESTING FOR SUSTAINABLE GROWTH
CHAD HOLLIDAY
NON EXECUTIVE DIRECTOR
CHAIRMAN CORPORATE & SOCIAL
RESPONSIBILITY BOARD COMMITTEE
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5. ACTIVITIES OF THE CSRC
2011 FOCUS
Field trips: Marcellus, China, Oil
Sands
Personal safety, environmental
performance
Asset integrity
USA: MARCELLUS TIGHT GAS
2012 PRIORITIES
Field trips: North Sea, Nigeria
Sustained focus on Nigeria
Process safety/asset integrity
Arctic and deepwater development
NIGERIA: AFAM VI POWER PLANT
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6. PARTNERSHIPS & BEST PRACTICE
ENVIRONMENTAL
Wetlands International
IUCN
The Nature Conservancy
EarthWatch Institute
HUMAN RIGHTS WORKING WITH SUPPLIERS
Danish Institute for Human Rights
Institute for Human Rights & Business
Global Business Initiative
IPIECA
Professor Ruggie case study
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7. ROYAL DUTCH SHELL PLC
INVESTING FOR SUSTAINABLE GROWTH
PETER VOSER
CHIEF EXECUTIVE OFFICER
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8. ENERGY OUTLOOK
ROBUST DEMAND GROWTH INDUSTRY OUTLOOK
Energy demand outlook in million boe/d Hydrocarbons dominate outlook
Growth required in all sectors of
400
energy mix
Renewable growth particularly strong
Energy policy + sustained investment
300
SHELL
Crude oil & oil products
Natural gas & LNG
200
Biofuels, wind, carbon capture +
storage
Petrochemicals
100
0
1980 1990 2000 2010 2020 2030 2040 2050
Oil Natural Gas Biomass Wind Coal Nuclear Solar Other renewables
Shell activities
Shell estimates
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9. LEADER IN A GLOBAL GROWING GAS MARKET
GAS DEMAND GROWTH: REGIONAL OVERVIEW SHELL PRODUCTION
Million boe/d Million boe/d
30
+23%
+189%
25 HENRY HUB
3 ~25% hub
priced/
OTHER spot
+29%
20 GAS
2
15
+89%
10 ~75% oil
+86% linked
1
OIL
5
2008
2035
2008
2035
2008
2035
2008
2035
2008
2035
0 0
North Europe Asia Middle Other Production Price
America Pacific East Split Exposure
2011
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10. BIOFUELS GROWTH
LOW CARBON TRANSPORT FUELS RAIZEN JOINT VENTURE
Well to wheel CO2 intensity (COSAN)
Cellulosic Ethanol -89% Leading Brazil ethanol player
(Iogen)
(Top 5 globally)
Sugar cane capacity ~60 mtpa from
Sugar Cane Ethanol -84% 24 mills
~ 2 bln litres ethanol production per
year
Hydrogen from Natural
-40% Prioritising sustainability issues
Gas
Electricity-Coal -16%
Conventional Diesel -11%
RESEARCHING ADVANCED
BIOFUELS
Conventional Gasoline
Hydrogen from Coal +34%
Source: CONCAWE/JRC/EUCAR wtw report (version 3)
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11. WATER-ENERGY-FOOD
ENERGY is needed to clean and FOOD transports (virtual) water
transport water
WATER is needed to WATER is needed to
generate energy grow food
WATER
+30% DEMAND
ENERGY is needed to produce food
FOOD can be used to produce energy
ENERGY FOOD
+40% DEMAND +50% DEMAND
% Increase in demand by 2030
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12. WATER USE FOR ENERGY
SHELL ANALYSIS OF WATER USE IN ENERGY PRODUCTION
Freshwater intensity (litres/GJ Low heating value)
1,000,000
100,000
10,000
Logarithmic scale
1,000
100
10
<1
Typical average Typical average
Withdrawals Withdrawals
Purely rain fed Global range
(Biofuels) Consumption Consumption
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13. SAFETY IN SHELL
2012 HSSE PRIORITIES AND FOCUS SAFETY PERFORMANCE
Injuries - TRCF
SIMPLIFY & COMPLY 6
One HSSE & SP Control Framework
Shell wide
4
Life-Saving Rules
2
FOCUS AREAS
Process Safety 0
Road Safety '02 '03 '04 '05 '06 '07 '08 '09 '10 '11
IOC Range Shell
Contractor HSSE Performance
Cap & contain systems: global
Fatalities per 100 million working hours (employees and contractors)
initiatives
8 900
SUSTAIN 6
800
Strong safety culture and leadership 700
4
600
2
500
0 400
'02 '03 '04 '05 '06 '07 '08 '09 '10 '11
Working Hours (RHS) Shell
Copyright of Royal Dutch Shell plc 18 April, 2012 Employees and contractors per million working hours; Shell operated facilities 13

14. ENVIRONMENTAL PERFORMANCE MEASUREMENT
EMISSIONS ENERGY INTENSITY
Million tonnes CO2 equivalent Upstream – gigajoules/tonnes production Index
105 1 105
95 100
85 0.5 95
Upstream excl. Oil Sands & GTL
75 90
Refining Index
Chemicals Index
65 0 85
'02 '03 '04 '05 '06 '07 '08 '09 '10 '11 '02 '03 '04 '05 '06 '07 '08 '09 '10 '11
FLARING OPERATIONAL SPILLS
Million tonnes CO2 equivalent No. of Operational spills Volume: thousand tonnes
30
1000 10
25
800 8
20
600 6
15 400 4
10 200 Number of Spills 2
Volume of Spills (RHS)
5 0 0
'02 '03 '04 '05 '06 '07 '08 '09 '10 '11 '02 '03 '04 '05 '06 '07 '08 '09 '10 '11
Copyright of Royal Dutch Shell plc 18 April, 2012 Data 100% basis for companies and joint venture where Shell is the operator 14

15. PROCESS SAFETY + ASSET INTEGRITY
STANDARD ASSET INTEGRITY MANAGEMENT SAFETY CASE ‘BOW TIE’ MODEL:
PREVENTION AND RECOVERY - INDUSTRY
Design Technical
Integrity Integrity
Consequences
Hazard
Integrity Control & Response &
Leadership Barriers Incident Recovery
Operating Minimize Mitigate
Integrity likelihood consequences
Promoting a culture of Chronic Unease among leaders A safety case approach to risk identification and
to avoid complacency mitigation
Established technical process safety discipline team Shell integrated the bow tie methodology in the 1990s
Improving worksite hazard awareness to combat risk Systematic approach to risk management
normalization Involve contracting companies
Full alignment & clear accountabilities between parties
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16. NIGERIA: SPDC
ENVIRONMENT: SPILLS PIPELINE REPLACEMENT
Oil spills, thousand tonnes
200
15
NEMBE CREEK TRUNK LINE: COMPLETE 2010
150 97 km; $1.1 billion
10
TRANS NIGER PIPELINE LOOP PROJECT
100
Around Ogoniland; major area of crude theft
Pending approval by government partner
5
50
0 0
2006 2007 2008 2009 2010 2011
Sabotage
Volume of Spills: Operational
Operational
Number of Spills (RHS):
Sabotage
2011 SPILL AND REMEDIATION PERFORMANCE
30% drop in operational spill volume
351 sites remediated (272 in 2010)
Reduction in remediation backlog from 400 end 2010
to 274 sites end 2011
NEMBE CREEK TRUNK LINE REPLACEMENT
Copyright of Royal Dutch Shell plc 18 April, 2012 SPDC = 30% Shell, 55% NNPC , 10% Total, 5% Agip ; all data on 100% basis 16

17. NIGERIA: SPDC FLARING
PERFORMANCE ASSESSING NEW INVESTMENT FOR GAS
Boe gas flared per barrel produced (2010 data) UTILIZATION
Onshore Offshore
Forcados Yokri & Southern Swamp AGG
0.1 Completion in 2014/2015; ~ $4 billion
investment
Gas gathering, facility upgrades and new oil
production
0.0
After completion, SPDC flaring intensity will
Nigeria SPDC Nigeria SNEPCO
Industry Industry
be below the current worldwide industry
average
ENVIRONMENT: FLARING
Mtpa CO2e flaring SPDC production kboe/d
1000
15
800
10 600
400
5
200
0 0
2005 2006 2007 2008 2009 2010 2011
Gas Flared Production
FORKADOS YOKRI - SOUTH BANK
Copyright of Royal Dutch Shell plc 18 April, 2012 SPDC = 30% Shell, 55% NNPC , 10% Total, 5% Agip ; all data on 100% basis 17

18. NIGERIA: OIL THEFT + ILLEGAL REFINING
IMO RIVER – SEPTEMBER 2011
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19. NORTH AMERICA – SUSTAINABLE DEVELOPMENT
ALASKA TIGHT GAS OIL SANDS
QUEST CARBON CAPTURE & STORAGE
DISCOVERER DRILL SHIP
NANUK OIL SPILL RESPONSE VESSEL
Drilling plans for 2012 Global tight gas operating AOSP-1 ramp-up
Extensive preparations: principles launched in 2011 Debottlenecking opportunities
Community engagements Working with industry & Quest CCS project FID expected in
regulators on consistent/robust 2012
Science program standards
Oil spill response
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20. SHELL
CUSTOMER AND PROFITABILITY &
PARTNER FOCUS PERFORMANCE “As part of the Shell Business Principles,
we commit to contribute to sustainable
development. This requires balancing
short and long term interests, integrating
economic, environmental and social
considerations into business decision-
making.”
SUSTAINABILITY & VALUE ADDED Shell General Business Principles
GROWTH TECHNOLOGY
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21. INVESTING FOR
SUSTAINABLE GROWTH
QUESTIONS
& ANSWERS
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22. INVESTING FOR
SUSTAINABLE GROWTH
APPENDICES
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23. NIGERIA
SPDC ASSET SALE ONGOING
Completed
Ongoing 40
Over 2010 and 2011, 8 onshore
OML
4/38/41 blocks were put up for sale
ERHA/BOSI
42 34 30 26
5 completed, 3 ongoing
GBARAN UBIE
Part of a normal portfolio optimization
BONGA AFAM POWER STATION
OGONILAND Shell is committed to the onshore and
NIGERIA LNG near shore in Nigeria
OPL245
Security situation still tenuous
2 Fatalities YTD 2012
Attack on an environmental survey
Increase in oil theft and illegal refining
Estimates of 150 kboe/d of oil theft
BONNY TERMINAL
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24. WATER USE FOR ENERGY
FRESH WATER WITHDRAWAL FOR ENERGY FRESH WATER CONSUMPTION FOR ENERGY
Billion m3/year Billion m3/year
800 300
700
600
200
500
400
300
100
200
100
0 0
1980 1990 2000 2010 2020 2030 2040 2050 1980 1990 2000 2010 2020 2030 2040 2050
Fossils production Biofuels production Fossils production Biofuels production
Refining, GTL & CTL Elec. & Heat - Coal Refining, GTL & CTL Elec. & Heat - Coal
Elec. & Heat - Oil Elec. & Heat - Gas Elec. & Heat - Oil Elec. & Heat - Gas
Elec. & Heat - Biomass Elec. & Heat - Nuclear Elec. & Heat - Biomass Elec. & Heat - Nuclear
Elec. & Heat - CSP Elec. & Heat - CSP
Copyright of Royal Dutch Shell plc 18 April, 2012 Shell estimates 24

25. CANADA: ATHABASCA OIL SANDS PROJECT
2011 PROGRESS
Ramping up of production from
Jackpine mine + Upgrader started
(+100 kbbl/d)
Joined new Canadian Oil Sands
Innovation Alliance
Industry tailings collaboration
ORE HAULING AT AOSP
QUEST CCS PROJECT
Capture CO2 at the Scotford Upgrader
from 3 Hydrogen Units - >1 mtpa CO2
Government of Alberta and
Government of Canada funding for
~C$865 million
Regulatory applications and project
scoping progressing - FID target in
2012
DNV certification of Quest storage
reservoir
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26. SHELL & TIGHT GAS: 5 CORE PRINCIPLES
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27. ALASKA OFFSHORE DRILLING PLANS
SHELL PREPAREDNESS
~100 offshore wells drilled by industry
Low pressure reservoirs; shallow water
Shell unique response preparations:
Arctic specific rig
Oil spill response vessels
Cap and contain system
Redundant rig capability
Backup BOP
Over 450 community engagements
NANUK OIL SPILL RESPONSE VESSEL since 2006
Extensive science program
2012 ACTIVITIES
Permitting on track
Drilling expected mid 2012
KULLUK CONICAL RIG
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