[en] OpenSistemas corporate presentation

1. Open Sistemas
Linux Solutions Experts

2. 00.
01. Corporate Information
02. Strategic Partners
03. Valued Customers
04. R&D Activities
05. Strategic Markets
06. Business Lines and Products
07. Contact Information

3. 01.
Corporate We are an international company
Information
highly specialized in offering global


Who we are
What we do
IT solutions based on

Where we are Open Source and Linux
platforms

4. Our Vision
01. To become the international leader in Open Source Technology
Our Mission
Corporate
Apply our knowledge of the opportunities offered by Open Source
Information to deliver effective solutions and innovation to our customers while
promoting the professional development of our employees and
building value for shareholders.

Who we are
Our Values

What we do
Deliver effective solutions to

Research and Innovation


Where we are our customers
Teamwork

Corporate Social

Responsibility Commitment to the

development of a society
Commitment to Open Source

connected by information and
knowledge
Ethics and Respect for

individuals

5. Open Sistemas Group
01. Our company and the brands that complement our core business:
Corporate
Information

Who we are

What we do

Where we are
Madrid Santiago de Chile
Valencia Bogotá
Zaragoza London
Barcelona Shanghai
Sevilla

6. 01. Software
Development Public sector
Corporate Systems
Integration
Information Business
lines Pharma
Consultancy
And training

Who we are
Strategic
Markets
Outsourcing
Commerce

What we do

Where we are Ours
Solutions Telco
Third Party
Hosting, Support,
Services SaaS Key Accounts

7. 01.
Corporate
Information

Who we are

What we do

Where we are
· Spain (Madrid, Valencia, Barcelona, Sevilla, Zaragoza)
· Chile (Santiago de Chile)
· Colombia (Bogotá)
· Great Britain (London)
· China (Shanghai)

8. 02.  RedHat
 SGI
Strategic  Openbravo
partners  Typo3
 IBM
 Ingres
 Novell
 Zimbra
 Citrix
 Sybase
 HP

9. Spain
03.  Government & Public Sector
– Agencia Tributaria
– Junta de Extremadura
Valued – Consejeria de Salud de Valencia
customers – Consejería de Infraestructuras de
Valencia
– Consejería de Presidencia en
Valencia

Spain – Fundación IAVANTE en  University & Education
Andalucía – Universitat Oberta de
 ITC Sector Catalunya

Chile – Telefonica – UNED
– Orange – ICEA

Colombia  Healthcare – Universitat de Valencia
– Hospital universitario de  Pharma
Zaragoza
– Hospital de Gandía – Merck, Sharp & Dohme
– Hospital Son Dureta – Scherring-Plough

10. Chile
03.
Valued
customers

Spain
 Government & Public Sector  University & Education
– Ministerio de Bienes Nacionales – Universidad Catolica del

Chile de Chile del Gobierno de Chile Maule
– Ministerio de Salud del Gobierno – Universidad de La Frontera

Colombia de Chile
– Centro de Genómica Nutricional – Universidad de Concepcion
Agro Acuicola
– Metro de Santiago

11. Colombia
03.  Government & Public Sector
– Ministry of Protection
– Ministry of Commerce
Valued – Ministry of Justice
customers – Ministry of Culture
– National Police
– FONADE
 Services

Spain – Grupo Latino de Publicidad
– PriceWaterhouse Coopers  Commerce

Chile – Caracol TV – Alkosto
– Copa Airlines – Kimberly Clark

Colombia  Industry – Proexport
– DHL
– BAT
 Finance
– DIAGEO
– Multibanca Colpatria
– Philips Interbolsa
–
– Alqueria – BBVA Horizonte
– Nokia – Correval
– Kimberly Clark – Bancoldex

12. R&D Projects and Activities
04.  R&D Products  Contributions to Open Source
– MPQMark: MP3 / MP2 audio – Linux Kernel and GLibc
watermarking bugfixing and development
R&D activities – Different eBook developments – Symfony Project contributions
– Datasol: a Solar plant – Different Facebook
management application developments
– Web based collaborative – Openstreetmap: GVSig
document creation integration
– Typo3 extensions liberated to – OpenCMS: Lucene integration
the community  Community activities
– OpenTPV: An Open Source – FOOSBridge
Point of Sale
– Typo3 hispano
– Gentoo for Zaurus: Full ARM
– Valencian University chair
Linux distribution for embedded
systems – Members of ASOLIF and
Solimadrid

13. Overview
05.
Software
Development Public sector
Strategic Systems
Markets Business
Integration
lines Pharma
Consultancy
And training

Public sector
Strategic
Markets

Pharma Outsourcing
Commerce

Commerce
Ours

Telco Solutions Telco
Third Party

Key Accounts
Hosting, Support,
Services SaaS Key Accounts

14. Relative share
05.
Strategic
markets Key accounts 20%

Public sector Public Sector 40%

Pharma
Telco 15%

Commerce

Telco

Key Accounts Commerce 5%
Pharma 20%

15. Overview
05.
Software
Development Public sector
Strategic Systems
Markets Business
Integration
lines Pharma
Consultancy
And training

Public sector
– Overview
Strategic
Markets
– Success cases Outsourcing
Commerce

Pharma
Ours

Commerce
Solutions Telco

Telco Third Party

Key Accounts
Hosting, Support,
Services SaaS Key Accounts

16. Public sector
05.

Competitive advantages

Deep knowledge about technology
Strategic 
Lower costs
Markets 
Flexibility and Specialization

Certified Profiles

Strong partnerships

Public sector
– Overview
– Success cases 
Business lines 
Solutions

Systems Integration /Desktop Linux 
Content Management Systems

Pharma

eLearning platforms and Training 
Document Management Systems

Commerce 
Outsourcing of skilled technicians 
DBMS and BI platforms

Strategic marketing and Com 
RedHat Enterprise Linux

Telco 
Database Management Systems 
Zimbra and Mail Solutions

eLearning Solutions

Big accounts Success cases:

17. AEAT: Solution against fraud
05.
Customer challenge / Problem:
Strategic 
Necessity to provide near real
time information to users
Markets 
Bad scalability and security

Public sector Reasons for problem:
– Overview 
Complex low level programming How we solved the problem:
– Success cases under Linux needed

An experienced linux programming

Very Large Databases team

Pharma

A senior DBA to analyze and make
migration to Sybase IQ

Commerce
Negative organization impacts: 
A team of System Admins
experienced in large IBM systems

Telco 
Users had problems to access
information
Positive business outcome:

Key Accounts 
Low detection rate of fraudulent
activities 
Reduced 200 times the response
time to the user

Frequent downtime issues

Reduced downtime to almost 0

18. Overview
05.
Software
Development Public sector
Strategic Systems
Markets Business
Integration
lines Pharma
Consultancy
And training

Public sector
– Overview
Strategic
Markets
– Success cases Outsourcing
Commerce

Pharma
Ours

Commerce
Solutions Telco

Telco Third Party

Key Accounts
Hosting, Support,
Services SaaS Key Accounts

19. Overview
05.
Software
Development Public sector
Strategic Systems
Markets Business
Integration
lines Pharma
Consultancy
And training

Public sector
Strategic
Markets

Pharma Outsourcing
Commerce
– Overview
– Success cases
Ours

Commerce
Solutions Telco

Telco Third Party

Key Accounts
Hosting, Support,
Services SaaS Key Accounts

20. Pharma
05.

Competitive advantages

Knowledge about sector
Strategic 
Personal data protection laws
Markets awareness

Lower costs

Broad experience & success cases

Public sector

Pharma 
Business lines 
Solutions
– Overview 
Software Development 
RedHat Linux
– Success cases

Systems integration and 
Business Intelligence
administration platforms

Commerce 
eMarketing 
Portal & Content Management

Knowledge Management 
Document Management

Telco
Solutions

eLearning Solutions

Key Accounts
Success cases:

21. MSD: Medical eMeetings Scheduler
05.
Customer challenge / Problem:
Strategic 
Link several eMeetings
applications within a website
Markets 
Administrators need to manage
and plan the events

Calendar and scheduller utility

Public sector for application users

Pharma Reasons for problem: How we solved the problem:
– Overview
– Success cases 
MSD offers eMeetings on 
Development of a driver
demand using different products between Scheduler and final
eMeetings applications

Commerce 
Doctors don't have advanced
technical skills on internet 
Web design and functionality
solutions guied by usability criteria

Telco
Negative organization impacts:

Key Accounts Positive business outcome:

High risks, such as a great
volume of users affected by a

eMeetings Scheduler has become
potential failure one of the most popular apps
within the medical portal Univadis

22. Overview
05.
Software
Development Public sector
Strategic Systems
Markets Business
Integration
lines Pharma
Consultancy
And training

Public sector
Strategic
Markets

Pharma Outsourcing
Commerce
– Overview
– Success cases
Ours

Commerce
Solutions Telco

Telco Third Party

Key Accounts
Hosting, Support,
Services SaaS Key Accounts

23. Overview
05.
Software
Development Public sector
Strategic Systems
Markets Business
Integration
lines Pharma
Consultancy
And training

Public sector
Strategic
Markets

Pharma Outsourcing
Commerce

Commerce
– Overview Ours
– Success cases
Solutions Telco

Telco Third Party

Key Accounts
Hosting, Support,
Services SaaS Key Accounts

24. Commerce
05.
▪ Competitive advantages
▪
Deep knowledge about technology
Strategic ▪
Quick change adoption
Markets ▪
Lower costs
▪
Provider independency

Public sector

Pharma ▪
Business lines ▪
Solutions
▪
Software Development ▪
OpenTPV

Commerce ▪
Systems integration and administration ▪
LopdGEST
– Overview
– Success cases
▪
Outsourcing ▪
SugarCRM
▪
E-Learning

Telco ▪
Openbravo ERP

Key Accounts Success cases:

25. Bocatta: Search for a reliable software
05.
Customer challenge / Problem:
Strategic A POS system that could work on
▪
Linux / Windows operating system
Markets ▪
Adaptation to Bocatta special needs
(fastfood, menus, kitchen
monitor, ...)

Public sector Reasons for the problem:
How we solved the problem:
▪
Previous homemade Software was

Pharma buggy and not manageable ▪
Small consultancy to choose the best
▪
Closed source software made very Open Source solution for Bocatta

Commerce difficult to implement new features ▪
Implementation of the needed features
– Overview
– Success cases
▪
Testing and deploy
Negative organization impacts:
▪
Release modifications to the Open
▪
Constant downtimes affected sells

Telco Source community
▪
Closed source software made very
difficult to implement new features Positive business outcome:

Key Accounts
▪
Previous software maintenance ▪ A reliable, cheap and featureful
costs were too expensive solution
▪
Free new releases with bug fixes
and new features

26. Overview
05.
Software
Development Public sector
Strategic Systems
Markets Business
Integration
lines Pharma
Consultancy
And training

Public sector
Strategic
Markets

Pharma Outsourcing
Commerce

Commerce
– Overview Ours
– Success cases
Solutions Telco

Telco Third Party

Key Accounts
Hosting, Support,
Services SaaS Key Accounts

27. Overview
05.
Software
Development Public sector
Strategic Systems
Markets Business
Integration
lines Pharma
Consultancy
And training

Public sector
Strategic
Markets

Pharma Outsourcing
Commerce

Commerce
Ours

Telco Solutions Telco
– Overview
– Success cases Third Party

Key Accounts
Hosting, Support,
Services SaaS Key Accounts

28. Telco
05.

Competitive advantages

Deep knowledge about technology
Strategic 
Quick change adoption
Markets 
Lower costs

Provider independency

Public sector

Pharma 
Business lines 
Solutions

Software Development 
RedHat Linux

Commerce 
Systems integration and 
Business Intelligence
administration 
Portal & Content Management

Telco 
Consultancy, Marketing and 
Embedded Systems
– Overview Training
– Success cases – IP Telephony

Outsourcing

Key Accounts Success cases:

29. Telefonica: Aplicateca SaaS platform
05.
Customer challenge / Problem:
Strategic 
Necessity to implement two
open source applications into
Markets their SaaS platform

Reliability and Scalability to
thousand of users

Public sector
Reasons for problem:

Pharma 
Closed deadline of the launch
event
How we solved the problem:
Provisioning and Single Sign On

An experienced linux
Commerce


requires software modifications programming team

Development of Provisioning

Telco Negative organization impacts: and Single Sign On on both
– Overview applications
– Success cases 
The impact of a failure affects a
lot of users 
A 24x7 support call center

Key Accounts 
Credibility of new launched
Aplicateca platform depends on Positive business outcome:
this applications 
Aplicateca was launched on
september 2009

30. Overview
05.
Software
Development Public sector
Strategic Systems
Markets Business
Integration
lines Pharma
Consultancy
And training

Public sector
Strategic
Markets

Pharma Outsourcing
Commerce

Commerce
Ours

Telco Solutions Telco
– Overview
– Success cases Third Party

Key Accounts
Hosting, Support,
Services SaaS Key Accounts

31. Overview
05.
Software
Development Public sector
Strategic Systems
Markets Business
Integration
lines Pharma
Consultancy
And training

Public sector
Strategic
Markets

Pharma Outsourcing
Commerce

Commerce
Ours

Telco Solutions Telco
Third Party

Key Accounts
– Overview
– Success cases
Hosting, Support,
Services SaaS Key Accounts

32. Key Accounts
05.
▪ Business Orientation
▪
Technology serves business
Strategic ▪
Open source is enterprise ready
Markets ▪
Business experienced profiles
▪
Good practices approach
▪
Standards, protocols and procedures

Public sector

Pharma ▪
Services ▪
Solutions
▪
Consulting and project leading ▪
Integrated management solutions

Commerce ▪
Data analysis and optimization ▪
ERP + CRM + BI bundles
▪
24x7 support ▪
Company-wide customizations

Telco ▪
Outsourcing ▪
Clustering and high availability
systems

Key Accounts
– Overview
– Success cases
Success cases:

33. Toshiba Online Marketing Tools
05.
Customer challenge / Problem:

Sends marketing emails to a variety of
Strategic target segments: clients, partners,
internal bulletins...
Markets 
Lack of feedback and ROI
measurement

Duplicates being sent

Public sector
Reasons for problem: How we solved the problem:

Pharma Extensive analysis of operational

Unclean databases and 
segmentation problems and marketing issues

Commerce 
Lack of specific tools 
Research and selection of
appropriate tools, such as PHPList

Telco Negative organization impacts: 
Tools' customization and branding,
including templates

Bad customer image

Key Accounts
– Overview

Decrease in communication Positive business outcome:
– Success cases frequency

Targeted and customized

Questioned campaign returns communications

Partnerships relations harmed 
Feedback and usage analysis

34. 06. Software
Development Public sector
Business lines Systems
Integration
& Products Business
lines Pharma
Consultancy
And training

Business Lines
Strategic
Markets
– Software Outsourcing
Development Commerce
– Systems Integration
– Consultancy and
Training Ours
– Outsourcing
Solutions Telco

Solutions Third Party

Services
Hosting, Support,
Services SaaS Key Accounts

35. 06. Software
Development Public sector
Business lines Systems
Integration
& Products Business
lines Pharma
Consultancy
And training

Business Lines
Strategic
Markets
– Software Outsourcing
Development Commerce
– Systems Integration
– Consultancy and
Training Ours
– Outsourcing
Solutions Telco

Solutions Third Party

Services
Hosting, Support,
Services SaaS Key Accounts

36. Business Lines
06. 01. Software Development
· Knowledge Management · Web 2.0
Business lines · Portal Management · Community Portals
& Products · Content Management · Blogs / Planets / Online Games /
eCommerce
· Document Management
· Facebook and Google integration
· E-Learning Platforms

Business Lines · Emarketing
– Software · Pharma specialized Software · Online Marketing, SEO, ...
Development
– Systems Integration · Information Management · Online Surveys
– Consultancy and · CRM Systems · Embedded and Mobile
Training
– Outsourcing
· ERP Systems
· Kiosks
· Business Intelligence
· Embedded Linux (mobile, eBooks, ...)

Solutions · Security applications · Business Intelligence

Services · Desktop Linux

37. Business Lines
06. 02. Systems Integration and Administration
· Linux Systems · Database Management
Business lines · Linux administration · Sybase IQ
& Products · Virtualization · MySQL
· Linux Distributions · PostgreSQL
· Desktop Migrations · Ingres
Business Lines · · Quality Management

Load tests
– Software
Development · Network infrastructure · Systems Integration
– Systems Integration
– Consultancy and
· Backup and Security
· Open Source applications integration
Training · Monitoring
· Samba integration Solutions
– Outsourcing · Email Servers
· Project Management: Redmine, Trac
·

Solutions ·
Incident Management Systems
LDAP Architecture
· SaaS Applications and
services
· Network Design

Services
· IP Telephony

38. Business Lines
06. 03. Consultancy, Marketing and Training
· Consultancy
Business lines · Open Source Migration Plans
& Products · Software Engineering Consultancy
· Technological Surveillance
· BI Solutions and Design
Business Lines
· Training

– Software
Development · Technical Training
– Systems Integration
– Consultancy and
· Management Skills Training
Training · Strategic Marketing and Communication
– Outsourcing
· Communication Plans in technology and innovation environments

Solutions
· Google Campaigns

Services

39. Business Lines
06. 04. Outsourcing
· Outsourcing of skilled technicians
Business lines · Linux development: C, C++, TCP/IP, ...
& Products · Java / J2EE development
· PHP Development
· System administrators: RedHat and Suse

Business Lines certified
– Software · Product development: eLearning, Content
Development Management, Business Intelligence
– Systems Integration
– Consultancy and
· Project Management: analysts and Open
Source consultants
Training
– Outsourcing · Process externalization
· In-House systems administration

Solutions · Human Resources: Hiring aid on highly
specialiced skills

Services

40. 06. Software
Development Public sector
Business lines Systems
Integration
& Products Business
lines Pharma
Consultancy
And training

Business Lines
Strategic
Markets
– Software Outsourcing
Development Commerce
– Systems Integration
– Consultancy and
Training Ours
– Outsourcing
Solutions Telco

Solutions Third Party

Services
Hosting, Support,
Services SaaS Key Accounts

41. 06. Software
Development Public sector
Business lines Systems
Integration
& Products Business
lines Pharma
Consultancy
And training

Business Lines
Strategic
Markets
Outsourcing
Commerce

Solutions
– Our Solutions
– Third Party Solutions Ours

Services Solutions Telco
Third Party
Hosting, Support,
Services SaaS Key Accounts

42. Solutions
06. 01. Our Solutions
· Datasol Server
Business lines Management and Analysys of Solar Photovoltaic
Plants
& Products
· MpqMark
Audio watermarking for mp2 and mp3 files

Business Lines · SMSend
Platform for sending small text messages to mobile
phones

Solutions
– Our Solutions · OpenTPV
– Third Party Solutions Advanced Point of Sale
· DocFlow

Services Software for collaborative writing and discussion of
documents
· DataMed
Software for managing medical trials
· PollSuite
Advanced managing of online polls and surveys

43. Solutions
06. 02. Third Party Solutions
· RedHat Enterprise Linux
Business lines · LOPDGest
& Products Management of files and databases to comply with
Data Protection Laws.
· Openbravo

Business Lines An Open Source ERP Solution.
· Zimbra

Solutions A collaboration and email platform.
– Our Solutions
– Third Party Solutions
· Database Management Servers
MySQL, PostgreSQL, Ingres, Sybase

Services · SugarCRM
An Open Source CRM Solution.
· Portal Management Solutions
· Elearning Platforms
Dokeos, Moodle, Sakai, DotLRN
· Content Management
Joomla, Typo3, OpenCMS, Magnolia

44. 06. Software
Development Public sector
Business lines Systems
Integration
& Products Business
lines Pharma
Consultancy
And training

Business Lines
Strategic
Markets
Outsourcing
Commerce

Solutions
– Our Solutions
– Third Party Solutions Ours

Services Solutions Telco
Third Party
Hosting,Support,
Services SaaS Key Accounts

45. 06. Software
Development Public sector
Business lines Systems
Integration
& Products Business
lines Pharma
Consultancy
And training

Business Lines
Strategic
Markets
Outsourcing
Commerce

Solutions

Services Ours
Solutions Telco
Third Party
Hosting,Support,
Services SaaS Key Accounts

46. Services
06.
· Advanced Linux Hosting
Business lines Shared, Phisical or Virtual Machines.
24X7 monitoring and operation.
& Products
· Technical Support
24x7 technical support.
Open Source applications support.

Business Lines · SaaS services
eLearning SaaS service

Solutions Incident Management System SaaS Service
eMail and Colaboration SaaS Service
Modify and adapt Open Source software to SaaS

Services

47. 06. Software
Development Public sector
Business lines Systems
Integration
& Products Business
lines Pharma
Consultancy
And training

Business Lines
Strategic
Markets
Outsourcing
Commerce

Solutions

Services Ours
Solutions Telco
Third Party
Hosting,Support,
Services SaaS Key Accounts

48. 06. Software
Development Public sector
Business lines Systems
Integration
& Products Business
lines Pharma
Consultancy
And training

Business Lines
Strategic
Markets
– Software Outsourcing
Development Commerce
– Systems Integration
– Consultancy and
Training Ours
– Outsourcing
Solutions Telco

Solutions Third Party

Services
Hosting, Support,
Services SaaS Key Accounts

49. Contact information
07.
Contact
information
www.opensistemas.com
info@opensistemas.com
- chile@opensistemas.com (for Chile office)
- colombia@opensistemas.com (for Colombia office)
+34 902 107 396 (Spain)
v2.01