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A Content Marketer’s Guide to Leveraging 
Big Data’s “$200 Billion Opportunity”	

BRIGHT
DATA
Frank Delmelle for
“We log about 
2.5 QUINTILLION
bytes of data every day”	

http://on.mash.to/15kjIvW
“Brands garner 
350.000 likes 
per minute on Facebook”	

http://on.mash.to/15kjIvW
“90% of the world’s data 
has been created in the past 2 years”	

	

Worldwide year-over-year data growth has been calculated 
to be 40% (McKinsey) up to even 55% (The Aberdeen Group)	

http://bit.ly/TZZJHU, http://onforb.es/15ZjisA, http://bit.ly/TZZJHU
The BIG in Big Data 
is not an overstatement
“McKinsey has billed 
Big Data as marketing’s
$200 BILLION
opportunity”	

http://bit.ly/18lYWgX
It sure looks BIG...
... But is it BRIGHT?
CUSTOM MADE MEDIA
“70% of marketing executives 	

are concerned about making sense 	

of all the data coming at them”	

http://bit.ly/11uKpXz
“91% of marketing executives 	

are concerned about driving ROI 	

from Big Data”http://bit.ly/16n4OQ0
40% of marketers report they have a strategy for handling the challenges of big data.
37% say they don’t have a strategy in place, while the
remaining 23% are unsure. Over 60% are still trying to find their way. Of that figure,
29% have done nothing at all about marketing analytics, while 32% are still
experimenting to find the best solution for them. (...) 24% of organizations admit that no
one is using the information that is being collected from marketing analytics. 50% of
marketers cite a lack of capacity to analyze big data. 53% of marketers said that analysis
and mining of big data was a challenge in dealing with an increase in data. 28% see a
challenge in using the data for marketing purposes, and 17% perceive issues with storage
and access to the data. 33% of small companies avoid marketing analytics, or are
searching for the best way to start. Only 24% of marketers use data for actionable
marketing insight. 21% of the marketing budget is allocated to marketing analytics, but
many marketers struggle to make analysis actionable. (...) 72% of organizations are
spending less than 5% of their marketing budget on analytics. Of organizations that are
spending more than 10% of their marketing budgets on analytics, 55% reported
noticeable or substantial impact from their analytics campaigns, while of those that spent
between 6% and 10%, 38% say the impact is substantial.	

	

The Economist Intelligence Unit, June 2013, Neolane  the Direct Marketing Association, eMarketer, CMSWire, MarketingCharts,
Origamilogic, Gartner's 2013 Data-Driven Marketing survey. See: http://bit.ly/XGKbM4, http://bit.ly/17vEEzH, http://bit.ly/1bwrznm,
http://bit.ly/13vBFQO, http://gtnr.it/18QNp5Q
40% of marketers report that their company has a specific strategy for handling the
challenges of big data. 37% say they don’t have a strategy in place, while the remaining
23% are unsure. Over 60% are still trying to find their way. Of that figure, 29% have
done nothing at all about marketing analytics, while 32% are still experimenting (...)
24% of organizations admit no one is using the data
that are being collected from marketing analytics. 50% of marketers cite a lack of
capacity to analyze big data. 53% of marketers said that analysis and mining of big data
was a challenge in dealing with an increase in data. 28% see a challenge in using the
data for marketing purposes, and 17% perceive issues with storage and access to the
data. 33% of small companies avoid marketing analytics, or are searching for the best
way to start. Only 24% of marketers use data for actionable marketing insight. 21% of
the marketing budget is allocated to marketing analytics, but many marketers struggle to
make analysis actionable. (...) 72% of organizations are spending less than 5% of their
marketing budget on analytics. Of organizations that are spending more than 10% of their
marketing budgets on analytics, 55% reported noticeable or substantial impact from their
analytics campaigns, while of those that spent between 6% and 10%, 38% say 
the impact is substantial.	

	

The Economist Intelligence Unit, June 2013, Neolane  the Direct Marketing Association, eMarketer, CMSWire, MarketingCharts,
Origamilogic, Gartner's 2013 Data-Driven Marketing survey. See: http://bit.ly/XGKbM4, http://bit.ly/17vEEzH, http://bit.ly/1bwrznm,
http://bit.ly/13vBFQO, http://gtnr.it/18QNp5Q
40% of marketers report that their company has a specific strategy for handling the
challenges of big data. 37% say they don’t have a strategy in place, while the remaining
23% are unsure. Over 60% are still trying to find their way. Of that figure, 29% have
done nothing at all about marketing analytics, while 32% are still experimenting to find
the best solution for them. (...) 24% of organizations admit that no one is using the
information that is being collected from marketing analytics. 50% of marketers cite a lack
of capacity to analyze big data. 53% of marketers said that analysis and mining of big
data was a challenge in dealing with an increase in data. 28% see a challenge in using
the data for marketing purposes, and 17% perceive issues with storage and access to the
data. 33% of small companies avoid marketing analytics (...). 	

Only 24% use data for actionable marketing insight.
21% of the marketing budget is allocated to marketing analytics, but many marketers
struggle to make analysis actionable. (...) 72% of organizations are spending less than
5% of their marketing budget on analytics. Of organizations that are spending more than
10% of their marketing budgets on analytics, 55% reported noticeable or substantial
impact from their analytics campaigns, while of those that spent between 6% and 10%,
38% say the impact is substantial.	

	

The Economist Intelligence Unit, June 2013, Neolane  the Direct Marketing Association, eMarketer, CMSWire, MarketingCharts,
Origamilogic, Gartner's 2013 Data-Driven Marketing survey. See: http://bit.ly/XGKbM4, http://bit.ly/17vEEzH, http://bit.ly/1bwrznm,
http://bit.ly/13vBFQO, http://gtnr.it/18QNp5Q
It it really such a struggle to make 
analysis ACTIONABLE?
Has marketers’$200 billion Big Data party turned
into a HUGE headache before it has even begun?	

CUSTOM MADE MEDIA
Neiman Marcus’algorithms 
(by BloomReach) can identify
consumer intent and create pages 
that match that intent with retailers’
inventory. (…) Forrester found 
that BloomReach delivers 
conversion increases of 60%.  	

http://read.bi/11uLaVe, http://yhoo.it/132aXQP
GE’s data-inspired stories
(visualizations, infographics)
are being shared among a.o.
962.644 Facebook fans	

	

And consumers exposed via sharing are 83%
more likely to rate GE creative”. (Marketo
equally claims a 22% increase in marketing
revenue contribution as a result of GE’s data-
driven Revenue MarketingTM program.)	

https://www.facebook.com/GE, http://bit.ly/yBZQBV, http://bit.ly/169Jjp5
CUSTOM MADE MEDIA
“Brands garner 
350.000 likes 
per minute on Facebook”	

http://on.mash.to/15kjIvW
Rent the Runway’s data
illustrated that 25% of its
customers were adding an
accessory to their designer
dress orders, so RTR jumped
on the trend. Rent the
Runway actually launched
an entire UPSELL program
on the site because of these
“strong data”.	

	

http://on.mash.to/15kjIvW
“Outdoor retailer
A.S. Adventure’s data-
driven loyalty program:	

360.000 newsletter
subscriptions, ...
	

•  Email open rates: 40% 	

•  33% increase in web shop page visits	

•  Members spend 44% more 
than non-members, ...	

http://bit.ly/14BUnGH
“Data-inspired on-site optimization 
and email marketing is enabling Amazon 
to dominate online retail, accounting for a.o.
45% of desktop visits and 60% of mobile traffic”	

http://on.mash.to/15kjIvW, http://read.bi/11uLaVe
... eBay's data-driven homepage “the Feed” - “follow what you like” - is feeding its
followers 100% favorites. Birchbox has continued to use survey and behavioral data 
to improve its offerings, deliver exactly what its consumers want and stay relevant. Spotify
is scheduling +7,500 daily Hadoop jobs for content generation, data aggregation,
reporting and analysis. Walmart’s semantic search algorithms understand what someone
is searching for and thus, boost sales. AOL is using 150 machines for behavioral
analysis and targeting. 70% of The Guardian's data journalists' job is tidying up the data,
30% doing the fun stuff of visualizing and presenting it. Netflix’algorithm drives real-time
recommendations. KLM has been monitoring data - contact volumes have been increasing
at 300%/year - to surprise and delight followers: the KLM Surprise campaign alone
earned an additional 17.528 followers on Foursquare, a Twitter reach of 2.6 MILLION
and over 250.000 views on YouTube. ‘One bank in Latin America’transformed itself from
a little-known player into an institution that was ranked 11th in market capitalization
worldwide in part thanks to next-product-to-buy algorithms. The Financial Times
convinced more than 5 MILLION registrants to declare their email address, zip code,
industry, job responsibility and position level. The FT uses that information to deliver
more targeted content. The FT also maps patterns in readers' behavior to help convert
them to full-time subscribers. (...)	

 	

http://on.mash.to/15kjIvW, http://bit.ly/zI1Wp, http://bit.ly/zI1Wp, http://bit.ly/16iZjp1, http://bit.ly/10Dqx9S, http://bit.ly/16CKhbI,
http://bit.ly/12EJPMV, http://bit.ly/TNRAcx, http://bit.ly/13VO5Wt, http://bit.ly/YMNWCE, http://onforb.es/15ZjisA
“Some companies are already turning 
the Big Data promise into REALITY.” 	

	

“Those that use Big Data and analytics effectively show productivity rates and
profitability that are 5 – 6% higher than those of their peers. McKinsey analysis of
more than 250 engagements over five years has revealed that companies that put data
at the center of the marketing and sales decisions improve MROI by 15 – 20%.”
http://onforb.es/15ZjisA
Prepare for heROIc brightness...	

(Better safe than sorry for that HUGE headache)
Get content. Get	

sQills, part of Sanoma, 0032 (0)15 67 83 77, info@sqills.be
A Content Marketer’s Guide to Leveraging 
Big Data’s “$200 Billion Opportunity”	

BRIGHT
DATA
Frank Delmelle for

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Bright Data

  • 1. A Content Marketer’s Guide to Leveraging Big Data’s “$200 Billion Opportunity” BRIGHT DATA Frank Delmelle for
  • 2. “We log about 2.5 QUINTILLION bytes of data every day” http://on.mash.to/15kjIvW
  • 3. “Brands garner 350.000 likes per minute on Facebook” http://on.mash.to/15kjIvW
  • 4. “90% of the world’s data has been created in the past 2 years” Worldwide year-over-year data growth has been calculated to be 40% (McKinsey) up to even 55% (The Aberdeen Group) http://bit.ly/TZZJHU, http://onforb.es/15ZjisA, http://bit.ly/TZZJHU
  • 5. The BIG in Big Data is not an overstatement
  • 6. “McKinsey has billed Big Data as marketing’s $200 BILLION opportunity” http://bit.ly/18lYWgX
  • 7. It sure looks BIG...
  • 8. ... But is it BRIGHT? CUSTOM MADE MEDIA
  • 9. “70% of marketing executives are concerned about making sense of all the data coming at them” http://bit.ly/11uKpXz
  • 10. “91% of marketing executives are concerned about driving ROI from Big Data”http://bit.ly/16n4OQ0
  • 11. 40% of marketers report they have a strategy for handling the challenges of big data. 37% say they don’t have a strategy in place, while the remaining 23% are unsure. Over 60% are still trying to find their way. Of that figure, 29% have done nothing at all about marketing analytics, while 32% are still experimenting to find the best solution for them. (...) 24% of organizations admit that no one is using the information that is being collected from marketing analytics. 50% of marketers cite a lack of capacity to analyze big data. 53% of marketers said that analysis and mining of big data was a challenge in dealing with an increase in data. 28% see a challenge in using the data for marketing purposes, and 17% perceive issues with storage and access to the data. 33% of small companies avoid marketing analytics, or are searching for the best way to start. Only 24% of marketers use data for actionable marketing insight. 21% of the marketing budget is allocated to marketing analytics, but many marketers struggle to make analysis actionable. (...) 72% of organizations are spending less than 5% of their marketing budget on analytics. Of organizations that are spending more than 10% of their marketing budgets on analytics, 55% reported noticeable or substantial impact from their analytics campaigns, while of those that spent between 6% and 10%, 38% say the impact is substantial. The Economist Intelligence Unit, June 2013, Neolane the Direct Marketing Association, eMarketer, CMSWire, MarketingCharts, Origamilogic, Gartner's 2013 Data-Driven Marketing survey. See: http://bit.ly/XGKbM4, http://bit.ly/17vEEzH, http://bit.ly/1bwrznm, http://bit.ly/13vBFQO, http://gtnr.it/18QNp5Q
  • 12. 40% of marketers report that their company has a specific strategy for handling the challenges of big data. 37% say they don’t have a strategy in place, while the remaining 23% are unsure. Over 60% are still trying to find their way. Of that figure, 29% have done nothing at all about marketing analytics, while 32% are still experimenting (...) 24% of organizations admit no one is using the data that are being collected from marketing analytics. 50% of marketers cite a lack of capacity to analyze big data. 53% of marketers said that analysis and mining of big data was a challenge in dealing with an increase in data. 28% see a challenge in using the data for marketing purposes, and 17% perceive issues with storage and access to the data. 33% of small companies avoid marketing analytics, or are searching for the best way to start. Only 24% of marketers use data for actionable marketing insight. 21% of the marketing budget is allocated to marketing analytics, but many marketers struggle to make analysis actionable. (...) 72% of organizations are spending less than 5% of their marketing budget on analytics. Of organizations that are spending more than 10% of their marketing budgets on analytics, 55% reported noticeable or substantial impact from their analytics campaigns, while of those that spent between 6% and 10%, 38% say the impact is substantial. The Economist Intelligence Unit, June 2013, Neolane the Direct Marketing Association, eMarketer, CMSWire, MarketingCharts, Origamilogic, Gartner's 2013 Data-Driven Marketing survey. See: http://bit.ly/XGKbM4, http://bit.ly/17vEEzH, http://bit.ly/1bwrznm, http://bit.ly/13vBFQO, http://gtnr.it/18QNp5Q
  • 13. 40% of marketers report that their company has a specific strategy for handling the challenges of big data. 37% say they don’t have a strategy in place, while the remaining 23% are unsure. Over 60% are still trying to find their way. Of that figure, 29% have done nothing at all about marketing analytics, while 32% are still experimenting to find the best solution for them. (...) 24% of organizations admit that no one is using the information that is being collected from marketing analytics. 50% of marketers cite a lack of capacity to analyze big data. 53% of marketers said that analysis and mining of big data was a challenge in dealing with an increase in data. 28% see a challenge in using the data for marketing purposes, and 17% perceive issues with storage and access to the data. 33% of small companies avoid marketing analytics (...). Only 24% use data for actionable marketing insight. 21% of the marketing budget is allocated to marketing analytics, but many marketers struggle to make analysis actionable. (...) 72% of organizations are spending less than 5% of their marketing budget on analytics. Of organizations that are spending more than 10% of their marketing budgets on analytics, 55% reported noticeable or substantial impact from their analytics campaigns, while of those that spent between 6% and 10%, 38% say the impact is substantial. The Economist Intelligence Unit, June 2013, Neolane the Direct Marketing Association, eMarketer, CMSWire, MarketingCharts, Origamilogic, Gartner's 2013 Data-Driven Marketing survey. See: http://bit.ly/XGKbM4, http://bit.ly/17vEEzH, http://bit.ly/1bwrznm, http://bit.ly/13vBFQO, http://gtnr.it/18QNp5Q
  • 14. It it really such a struggle to make analysis ACTIONABLE?
  • 15. Has marketers’$200 billion Big Data party turned into a HUGE headache before it has even begun? CUSTOM MADE MEDIA
  • 16. Neiman Marcus’algorithms (by BloomReach) can identify consumer intent and create pages that match that intent with retailers’ inventory. (…) Forrester found  that BloomReach delivers conversion increases of 60%.   http://read.bi/11uLaVe, http://yhoo.it/132aXQP
  • 17. GE’s data-inspired stories (visualizations, infographics) are being shared among a.o. 962.644 Facebook fans And consumers exposed via sharing are 83% more likely to rate GE creative”. (Marketo equally claims a 22% increase in marketing revenue contribution as a result of GE’s data- driven Revenue MarketingTM program.) https://www.facebook.com/GE, http://bit.ly/yBZQBV, http://bit.ly/169Jjp5 CUSTOM MADE MEDIA
  • 18. “Brands garner 350.000 likes per minute on Facebook” http://on.mash.to/15kjIvW Rent the Runway’s data illustrated that 25% of its customers were adding an accessory to their designer dress orders, so RTR jumped on the trend. Rent the Runway actually launched an entire UPSELL program on the site because of these “strong data”. http://on.mash.to/15kjIvW
  • 19. “Outdoor retailer A.S. Adventure’s data- driven loyalty program: 360.000 newsletter subscriptions, ... •  Email open rates: 40% •  33% increase in web shop page visits •  Members spend 44% more than non-members, ... http://bit.ly/14BUnGH
  • 20. “Data-inspired on-site optimization and email marketing is enabling Amazon to dominate online retail, accounting for a.o. 45% of desktop visits and 60% of mobile traffic” http://on.mash.to/15kjIvW, http://read.bi/11uLaVe
  • 21. ... eBay's data-driven homepage “the Feed” - “follow what you like” - is feeding its followers 100% favorites. Birchbox has continued to use survey and behavioral data to improve its offerings, deliver exactly what its consumers want and stay relevant. Spotify is scheduling +7,500 daily Hadoop jobs for content generation, data aggregation, reporting and analysis. Walmart’s semantic search algorithms understand what someone is searching for and thus, boost sales. AOL is using 150 machines for behavioral analysis and targeting. 70% of The Guardian's data journalists' job is tidying up the data, 30% doing the fun stuff of visualizing and presenting it. Netflix’algorithm drives real-time recommendations. KLM has been monitoring data - contact volumes have been increasing at 300%/year - to surprise and delight followers: the KLM Surprise campaign alone earned an additional 17.528 followers on Foursquare, a Twitter reach of 2.6 MILLION and over 250.000 views on YouTube. ‘One bank in Latin America’transformed itself from a little-known player into an institution that was ranked 11th in market capitalization worldwide in part thanks to next-product-to-buy algorithms. The Financial Times convinced more than 5 MILLION registrants to declare their email address, zip code, industry, job responsibility and position level. The FT uses that information to deliver more targeted content. The FT also maps patterns in readers' behavior to help convert them to full-time subscribers. (...)   http://on.mash.to/15kjIvW, http://bit.ly/zI1Wp, http://bit.ly/zI1Wp, http://bit.ly/16iZjp1, http://bit.ly/10Dqx9S, http://bit.ly/16CKhbI, http://bit.ly/12EJPMV, http://bit.ly/TNRAcx, http://bit.ly/13VO5Wt, http://bit.ly/YMNWCE, http://onforb.es/15ZjisA
  • 22. “Some companies are already turning the Big Data promise into REALITY.” “Those that use Big Data and analytics effectively show productivity rates and profitability that are 5 – 6% higher than those of their peers. McKinsey analysis of more than 250 engagements over five years has revealed that companies that put data at the center of the marketing and sales decisions improve MROI by 15 – 20%.” http://onforb.es/15ZjisA
  • 23. Prepare for heROIc brightness... (Better safe than sorry for that HUGE headache)
  • 24. Get content. Get sQills, part of Sanoma, 0032 (0)15 67 83 77, info@sqills.be
  • 25. A Content Marketer’s Guide to Leveraging Big Data’s “$200 Billion Opportunity” BRIGHT DATA Frank Delmelle for