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Holiday Inn
1. KEMMONS WILSON
Lucy Porter
Caroline Levesley,
Shreyash Kulkarni ,
Preeti Bidwai,
On,
Sachin Pandey
2. The Holiday Inn Impact
American Pop-culture Icon
Kemmons Wilson - “Father of the Hotel/Innkeeping
Industry”
3. Background
Born in Arkansas in 1913, moved to Tennessee
with his mother.
Father died when he was an infant – was forced to
perform manual labour growing up to support his
family
A natural entrepreneur: Popcorn Business, Pinball
Machines, Movie Theatre, Real Estate, Hotel
Industry
Married Dorothy Wilson in Dec- 1931.
First motel in Memphis, Tennessee. (Aug- 1952.)
Great family man with five children and everyone
involved in the his business.
4. Kemmons Wilson’s Career History
Writing stock prices at a brokerage firm
Bookkeeper
Popcorn entrepreneur
Pimento cheese sandwich sales
Pinball machines
Theater owner
Ice cream store owner
Cigarette machine concessions
Wurlitzer Distributorship
Home Builder
Army Pilot (WWII)
Financier of new projects
Radio Station owner
Holiday Inns
5. Vision
To provide
families
better
ways to
vacation
To start a chain of motels ( clean, air conditioned, and reasonably priced).
Each motel would provide a swimming pool, ice machines, and a restaurant.
Offered in-room telephones, televisions, free ice and free parking.
Kids stay and eat free
6. Success
Kemmons Wilson’s August vacation from Tennessee to
Washington changed both his life and the world of hotels
dramatically.
Success stems from: Low price with many amenities, stress
on comfort
Spence Wilson: Pushing boundaries, innovating and
adapting to guests’ ever changing needs were the keys to
Holiday Inn's success.
7. Kemmons Wilson found a gap in the market for consistent,
quality motels in the 1950s.
Kemmons revolutionised the market through the offering of
family facilities, televisions and air-conditioning in every
room – a first for motels in the 1950s.
Awards:
National Business Hall of Fame 1982 Fortune Magazine
- Jr. Achievement
Businessman of the Year Award 1970- Religious Heritage
of America
8. Autocratic
He was a creative man and thinker. He did what he thought. He
made decisions and implemented the idea and made it reality.
He had to face loss for a couple of times by his autocratic
decisions but later achieved success.
Leadership Qualities
• Creative
• Risk Taker
• Agile
• Trend Setter
• Convincer
Source: Robert M. O’Halloran, Kemmons Wilson: An American Original
9. Conclusion
Kemmons Wilson died in 2003 - age 90
2008 - Brand re-launch programme
2009 - 100th Holiday Inn to be opened in Asian Market
2010 - First Global Advertising Campaign
2,500 hotels re-launched by this date
Currently 3,414 hotels = 434 357 rooms
Averaging100 million guest annually
Source: Fact from the world
10. Reference
Robert M. O’Halloran, Kemmons Wilson: An American Original
http://people.umass.edu/q4/0%200%20Profiles/Wilson_2004.pdf
Fact from the world, http://www.ihgplc.com/index.asp?pageid=409